Products

Comstice is a Cisco Solution Partner that creates ideas for simple business solutions. Focusing on customer collaboration, Big Data Analytics and Software-Defined Networks (SDN), Comstice utilizes mobile features for greater customer experience and more efficient use of workforce. By helping employees connect as a team, Comstice enables enterprises to run better customer service, responsive business for ever changing customer demands and outperform in competition. Head office in London, and US

Mobilunity BPO provides a wide range of IT, marketing and recruitment services. We help businesses find experts to help organize and streamline many of their processes. Among our services you can find customer care, SaaS support, ecommerce support, SEO services outsourcing, sales outsourcing, HR services, virtual assistance and much more. Our company was founded in 2010 and during our work we managed to create a team of people who perfectly know their job and can find the best employees, who

The productivity and inbound call management solution.Absorb 100% of the requests Unlimited pickup Our virtual voice agents greet your customers immediately, regardless of call volume, 24/7. Reecall identifies the contact and the reason for the call, in natural language.

Courtesy Connection provides property management answering service software for the multifamily, student, affordable, and senior housing verticals of property management. Core features include a customizable missed call forwarding phone tree, real-time call routing, voicemail transcription, voicemail translation, portfolio reporting, mobile apps, and much more.

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existing portfolio.

FoneBox is Australia's leading provider of inbound call services.

HelloSells is a lead qualification service that helps to maximize your marketing ROI. We talk to your leads via inbound and outbound calls to qualify them as prospects for your sales team After qualification, we can book appointments, transfer calls over to you or sync lead information directly to your CRM.

OPC Business Support is a comprehensive Business Process Outsourcing (BPO provider offering a diverse array of services designed to enhance operational efficiency and drive business growth. With a focus on leveraging state-of-the-art technologies, OPC delivers tailored solutions to meet the unique needs of each client. Key Features and Functionality: - Software Development: Custom solutions catering to various business requirements, ensuring seamless integration and scalability. - Systems Adm

Quality Hub is a New Zealand-based software development company specializing in delivering comprehensive quality management systems tailored to organizations of all sizes and industries. Established in 2009, Quality Hub has built a reputation for implementing robust, secure, and user-friendly solutions, particularly within the health sector, where stringent quality control is essential for patient safety. Key Features and Functionality: - Comprehensive Quality Management Systems: Offers a ful

With our commitment to improving the associate experience, EXP+™ Empower leverages award-winning learning and development solutions from Sitel Group® to unlock the power of your people, your greatest asset, to deliver superior CX.

Text Messaging Maximise your reach with high security and super-fast bulk SMS delivery with instant delivery reports. Dedicated and scalable SMS channels with reliable delivery and adaptive routing for sending text messages to millions of people. Audio Messaging Fonada sends out millions of survey calls, automated reminders and promotional calls every day. Take your brand name to every mobile phone in your target market with multi channel dialling and a dedicated infrastructure. Missed Call Pl

Synthetix’s intelligent knowledge base software, Knowledge: For Your Team empowers your agents whilst fuelling your digital customer service channels. With one centralised source of knowledge that is simple to use and update, providing customers with the right information – whether that be through self-service or direct – is efficient and always consistent. With their own integrated knowledge base that recommends articles based on what they’re typing and decision tree technology that pro

Imperium is providing future of business communication that is fast, scalable and simple. We enable virtual telephony, Avaya phones, chatbot and, can also configure whatsapp API and social media connects so that you don’t miss any opportunities from customers and can provide a satisfied customer experience through omnichannel. Pay as you go and perpetual model available.

Mayday is the AI-powered knowledge base that boosts customer support. Mayday centralizes your knowledge and makes it accessible internally into your favorite customer support tools (CRM, Ticketing, Phone system, Chat, Bot, etc.) or externally directly to customers.

Village Helpdesk is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service. We offer: • 10 years of experience; • 1000+ professionals on the team; • 200+ clients worldwide; • 42 operational languages; • PC

iScale Solutions offers comprehensive customer support outsourcing services designed to enhance customer satisfaction and loyalty. By leveraging a network of skilled professionals, iScale provides businesses with cost-effective solutions to manage customer interactions across various channels, ensuring a seamless and high-quality customer experience. Key Features and Functionality: - Customer Service Representatives (CSRs: Experienced agents adept at addressing customer needs, resolving issues

We are business communication experts who specialise in delivering cloud based unified communications without compromise. At Aurilo, we believe that establishing great communication between business and their customers is key to their success and growth in their markets.

We are OBP. We deliver business process outsourcing (BPO) services. We are an independent firm with Australian roots and a global reach. As business partners, we believe in building and maintaining long-term and sustainable relationships.

ServiceMob, Inc. is a startup based in Southern Califorina, with a mission to fix the many inefficiencies in how people access and interact with companies when they need customer service.

Interactive voice response is a technology that allows humans to interact with a computer-operated phone system through the use of voice and DTMF tones input via a keypad.