Cassidium builds the systems Australian businesses run on: CRM, revenue operations, and AI automation. We start by mapping how the work actually happens today, then configure the platform to match, which is why people use what we build instead of working around it. Software is rarely the hard part. A CRM that mirrors the org chart instead of the sales process gets a rep entering the bare minimum and keeping the real pipeline in a spreadsheet. So discovery comes first. We interview the people do