Products

Don’t miss out on your HIDDEN CX LEVERS With World’s Best CX Analytics Solution • Unearth the unstructured “gold” you already have. • Fight spurious insights with Causal AI • No IT integration, no DIY tool, no data security review Watch this video to up your CX-Platform: www.cx-ai.com/vsl Trusted by Reputed Enterprises like ALLIANZ, AUDI, BASLER, BMW, SONOS, MICROSOFT, and counting

Echoes is the most intuitive customer feedback insights platform, purpose-built for the modern subscription business. It allows for a truly end to end Voice of the Customer management, unifying data from multiple sources and applying cutting edge Text Analytics to highlight insights to help evolve your organization. Echoes is special because it moves beyond stagnant reporting or word cloud visuals to a truly dynamic platform that will bring together the best in Machine Learning and the knowledg

A Universal Inbox for all your Customer Touchpoints. Conversational Commerce has never been so easy and so productive.

Our vision is to help businesses to quickly access the latest benefits that technology has to offer, so staff can stop having to do low-value tasks, and customers get a great service experience.

Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feedback yields higher accuracy and greater response rates. ViewPoints unique smiley face surveys attract, engage, and encourage users to leave their thoughts. Four reasons feedback kiosks are the preferred feedback collection method: - Lower cost solution - Suitable for all enivonments - Reliable

Quality assurance processes can be complex, costly and ineffective. We help training providers, colleges, universities, schools, employability providers and government agencies simplify their approach and target resources where most needed to continuously improve.

Spiral is an AI-driven platform that transforms unstructured customer feedback into actionable insights, enabling businesses to detect and address emerging issues across various communication channels. By integrating seamlessly with existing CRM systems, Spiral provides a unified view of customer interactions, allowing organizations to proactively manage support, customer experience , and product-related concerns. Key Features and Functionality: - Unified Taxonomy of Actionable Intents: Spira

DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance, and higher value.

LoudNClear is a customer cloud solution designed for fast growing SaaS companies.

Bewgle provides deep actionable insights from user generated content like reviews, social, videos, images etc using AI and NLP enabling brands to build new products faster, market persuasively, and engage deeply with their customers. Bewgle enables easy access to insights in minutes which would have taken days in the past to mine. Bewgle's analytics product provides insights across product lifecycle and customer journey and used byBrands, eCommerce/ DTC companies and Marketing agencies worldwide

The Best Field Service Scheduling Software for QuickBooks

Quickhunt is an all-in-one customer feedback management software built for product teams. It helps you collect feature requests, prioritize customer needs, and manage your product roadmap—all in one place. With integrated changelogs, in-app announcements, and documentation tools, Quickhunt makes it easy to close the feedback loop and build what your users actually want. Whether you're a SaaS startup or an enterprise, Quickhunt provides everything you need to manage feedback, communicate upda

Myliba is a performance management platform that turns strategy into actionable goals while fostering a high-performance culture. It combines essential tools like OKRs, CFRs, KPIs, coaching, and more into one integrated system. Myliba connects teams, leaders, and locations through shared goals and values. Focusing on individual engagement and willingness, Myliba supports authentic leadership and sustainable culture building. It empowers companies to manage not only goals but also the culture be

ICS solves business problems with best-in-class NICE solutions so customers have a happy, loyal, and connected service experience. ICS designs, installs and supports enterprise contact center and back office solutions for all industries, on-premise and in the cloud.

Pulse Connect helps organizations measure and enhance their impact through strategic tools. Their platform offers custom assessments, automated campaigns, and real-time reporting to track progress and align operations with strategic goals. Organizations can create tailored reports, automate data collection via email, SMS, and WhatsApp, and even white-label the platform for a seamless experience. By streamlining data collection and analysis, Pulse Connect empowers organizations to make informed d

HappyPanda helps SaaS companies unlock the full potential of user feedback. With our customizable widget, you can collect ratings, comments, and screenshots effortlessly. AI-powered analysis provides actionable insights, sentiment analysis, and feedback categorization to help you make data-driven decisions.

Canvas is a Voice of the Customer (VoC) platform developed by Watermelon that collects and analyses customer feedback. It allows users to: - Design and distribute real-time surveys to measure metrics such as Net Promoter Score (NPS), customer satisfaction and ease of use. - Aggregate survey responses and visualise results in dashboards to identify trends and insights. - Integrate with other software systems to streamline data collection and analysis. - Use AI-based features to assist with proce

AI-powered customer support inbox for ecommerce brands. Forward your support emails, get pattern detection, revenue risk alerts, and intelligence reports automatically. Replaces Gorgias and Zendesk at a fraction of the cost.

Triagly turns scattered customer feedback into clear product decisions. It collects feedback from email, Slack, Zendesk, website widgets, and CSV imports, then uses AI to classify, prioritize, and surface patterns across all of it. Product teams see which issues matter most, what's trending, and what needs attention now without spending hours reading through tickets. When questions come up, AI Chat lets teams ask anything about their feedback in plain language. Triagly is built for product tea

Feedlyze is an affordable AI platform that turns messy customer feedback into actionable insights. Centralize data from ticketing tools, surveys, reviews and basically any source to spot trends and pain points instantly. It takes just 5 minutes to set up and discover your first insights