Products

Centcom Virtual Call Center is a predictive dialer system that you can access from your computer with Internet and a phone line.

Solgari Cloud Contact Center is a cloud based system that is available on all devices that allows your reach and respond to your customers in a timely manner.

Softdial Contact Center helps inbound operations resolve customer queries in a timely manner using IVR, voicemail, routing calls in a timely manner, and making sure the voice call and the data travel together.

DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best.

Communication with customers has developed in recent years from a simple call to multi-channel communication. In terms of absolute customer orientation, it is important to make contact options as easy and flexible as possible to optimally address each customer profile.

Sycurio.Voice is a globally trusted PCI DSS-compliant solution designed to secure sensitive card data during phone payments. It ensures that payment card information never enters your organization, thereby reducing the costs and complexity associated with PCI compliance. Customers input their card or bank details directly via their phone keypad or through Sycurio’s Secure Speech Recognition, with the data sent directly to the payment processor through Sycurio's PCI DSS Level 1 Service Provider i

Deliver a better customer service experience by moving to a cloud call center, with the features you need to support your customers. Your customers expect a seamless customer service experience. Today, it takes more to deliver a top-notch customer support experience. With the right Cloud Contact Center in place, you can provide a higher quality of service, know more about your customers when they call, and provide multiple ways for customers to interact with your support agents. Deliver a cust

MCUBE Softphone Service allows contact center agents to make and receive phone calls using a computer or mobile device rather than a traditional telephone.

Callflow Cloud Contact Center is a comprehensive solution designed to streamline and enhance customer interactions via phone. With its user-friendly interface and robust features, businesses can effectively manage inbound and outbound calls, automate call distribution, and leverage IVR self-service capabilities. Real-time monitoring tools enable supervisors to track agent performance and ensure optimal service quality. The platform offers extensive reporting capabilities, empowering organization

Premier Consulting & Integration, LLC (PCI) is the leading provider of financial management consulting services, software implementation and audit support for government contractors, marketing agencies, and professional service firms. We provide support for Deltek Costpoint, Deltek WorkBook and Deltek Vision + Vantagepoint products.

Ulysses Suite software assists organizations with managing their end-to-end customer interaction processes.

ContactQ is a multi-channel communications platform. It enables the intelligent handling of calls using a common interface design.

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

Cirrus’ CCaaS Solution makes managing contact effortless. When you face a daily challenge to manage different teams of agents on different systems; trying to balance your resources, and fighting to provide your agents with a single view of the customer that empowers them to deliver your brand promise, then perhaps it`s time to talk to Cirrus. We take the technology headache out of day-to-day operations, helping you take advantage of Artificial Intelligence (AI) and the latest omni-channel featu

Consilium conceives , designs , develops , and delivers effective cloud-based and on-premise software for the Unified Communication & Collaboration (UCC) and Contact Center (CC) space. Since 2007 our Uniâ„¢ suite of solutions are continuously enhancing the performance of Enterprise customers and Service Providers

AMR Consulting is a management advisory and IT consulting firm focused on serving professional services industries.

Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.

To be able to offer your customers perfect service and individual sales, you need a solution that combines all channels - and is also flexible and scalable. A solution that covers the requirements of your contact center as well as the wishes of your target groups. Thanks to the Contact Center Software from VIER, everyone has been thought of: Your customers are free to choose their communication channel, you have clear access to customized reports, and your employees work as effectively as p

The upstream oil and gas sector is hugely capital intensive, operating with extremely large and complicated equipment. The running costs of such facilities are high, and therefore productivity and efficiency are fundamental to the success of these projects. Asgard’s project planning and project management services have helped clients save millions.

Alliance Client Advisory works with some of the area’s most respected companies, with a focus on SEC filers, emerging high growth and private equity backed organizations, and large non-profit organizations in their adoption of new accounting standards, reporting requirements, and other special projects. Every Alliance consultant has a background in public accounting, primarily the Big 4, and has gained significant experience working with public companies and large complex organizations. Experien