Products

Tapsy AI is a no-app, tap-based guest engagement platform that helps restaurants, hotels, cafés, attractions, events, coworking spaces, wellness businesses, and other guest-facing locations collect instant feedback, reward participation, and create happier guests. With NFC and QR Tapsy Points, guests can share ratings, comments, issue reports, ideas, or experience feedback in seconds. Businesses can offer instant rewards, recover service issues before guests leave, and use AI-powered insights t

Implement a system to monitor the experience at every key moment. Receive feedback from your customers through digital surveys and monitor key indicators: Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Values ​​(CES). Listen at the moments of truth in the customer journey. Understand and interpret the customer experience with Generative Artificial Intelligence (AI). Distribute areas of opportunity and recommendations to each branch. Take action in each branch and e