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Ombea

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9 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2009

Profile Name

Star Rating

8
1
0
0
0

Ombea Reviews

Review Filters
Profile Name
Star Rating
8
1
0
0
0
Riya  S.
RS
Riya S.
Regional Sales Manager - AZ at Zimmer Biomet
01/22/2021
Validated Reviewer
Review source: Organic

Awesome customer experience suite

OMBEA is easy to use both for our customer and for us when we need to analyse their feedback.The surveys are conversational and non-intrusive, this way we manage to collect valuable feedback without frustrating our customer.
Adilynn  A.
AA
Adilynn A.
Sales Manager at Time 4 Change
01/15/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great feedback from our customers

We love how easy it is for our customers to live feedback with OMBEA. We used another tool before and many customers got frustrated with the number of surveys they received. It hasn't been a case with OMBEA. The response rates have also gone up by 30% thanks to short and beautify designed surveys.
Joseph B.
JB
Joseph B.
CTO @ Imperial Web Solutions
01/09/2021
Validated Reviewer
Verified Current User
Review source: Organic

A grate tool to know what your customers think about your store

The OMBEA teem is grate and helpful. they were very responsive and extremely patient with all the question we had about their products. we really like the intuitive dashboard and the NPS report is grate. the custom alerts feature helps us notice the bottlenecks before they become in issue. the smiley rating scale is also very intuitive and easy to read for everyone.

About

Contact

HQ Location:
Stockholm, Stockholm

Social

@OMBEA

What is Ombea?

Ombea is a feedback solutions provider that helps organizations harness customer and employee insights to improve their services, products, and workplace environment. Their platform offers real-time feedback tools, including interactive surveys and reporting dashboards, tailored to gather valuable data effectively and efficiently. By integrating with Ombea's solutions, businesses can make data-driven decisions, enhance customer satisfaction, and foster employee engagement, ultimately driving positive change and growth.

Details

Year Founded
2009