Search results for InFrame

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions. Calldesk voice agents are in production in the customer services of COVEA, Enedis, La Poste, OUI.sncf, CNP Assurances and Dalkia, and handled >18 million calls in 2023. For more information, visit our website → calldesk.ai

Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium

Connection broker to manage and deploy Windows and Linux virtual desktops and apps. Manage the full life cycle of VDI & vApp automatically in a safe, fast and easy way. Multiple hypervisors, authenticators and connection protocols simultaneously.

CenterMaster is a customer interaction management and communications solution for contact centers designed to manage efficiency and costs.

AheevaCCS is an inbound call solution that allows you to control the distribution of your inbound calls and processing times for customer satisfaction.

Spin up dedicated servers in minutes. Spin Servers is an Infrastructure as a Service (IaaS) provider that specializes in instant, monthly dedicated servers. Build your private cloud on bare metal, with enterprise private networking features and seamless IP address management with your hosted dedicated servers - no long-term commitments required.

The Compass Automation Platform is a comprehensive Managed Communications Platform as a Service designed to enhance customer engagement through voice and text automation. By integrating seamlessly with existing customer service infrastructures, it enables businesses to deliver personalized, efficient, and secure self-service experiences without the need for extensive IT resources. Key Features and Functionality: - Conversational AI: Facilitates natural, menu-free interactions, allowing customers to engage in meaningful conversations. - Data Integration: Connects effortlessly with internal and external data sources to provide accurate and timely information. - Customizable Applications: Develops voice and text solutions tailored to specific customer requirements. - Managed Services: Oversees hosting, maintenance, security, and telephony networks, reducing the operational burden on internal teams. - System Compatibility: Works with various Unified Communications as a Service , Contact Center as a Service , and enterprise phone systems. - Customer Experience Focus: Crafted by experts to prioritize and enhance the customer journey. Primary Value and Solutions Provided: The Compass Automation Platform addresses the growing demand for immediate and personalized customer service by automating routine interactions, thereby reducing wait times and improving satisfaction. It offers businesses a scalable solution to manage customer engagements efficiently, ensuring consistent service quality across various channels. By handling sensitive data with industry-leading security measures, it also ensures compliance with standards such as PCI-DSS Level-1, HIPAA, and NACHA. In summary, the Compass Automation Platform empowers organizations to deliver superior customer experiences through advanced voice and text automation, while alleviating the complexities associated with managing communication infrastructures.

Designed for your business. Rapidly deploy with move-in ready solutions, or quickly customize. From single cabinet to multi-Megawatt deployment, we've got you powered for success.

nimbus Connect, part of the nimbus suite of products, is powered by a highly configurable and easy-to-use SaaS solution which delivers system controls to empower agents to better serve their customers and guarantee regulatory compliance. By facilitating optimised workforce connectivity with United States awarded Patented Access Controls (PAC) for platform control of telephony software, nimbus Connect transforms your end-of-life enterprise technology into the contact centre of the future.

Configuration Management Solution (CMS) is an easy to use, thin-client application designed to provide users with complete control over their Genesys configuration environment.

EXAScaler Cloud is an optimized filesystem based on Lustre for data-intensive deployments.

Magenium Solutions is an IT consulting services firm that provide IT solutions including Microsoft Dynamics CRM, Office 365, Azure, Unified Communications and enterprise systems management, its services range from IT staffing to cloud computing to mobile app development to help clients grow their businesses, boost productivity, stay competitive, and reduce costs.

Paradyne is a platform that provides cloud consulting, migration, support, and productivity services for small, medium, and large businesses, as well as schools and the government sector, it specializes in the deployment and integration of Microsoft cloud products, including Office 365, Exchange Online, Skype for Business, SharePoint Online, Office Web Apps, Azure, Enterprise Mobility Suite, Windows 10, and more.

Rand Group is an IT consulting and software firm that implements business software utilizing Microsoft products it includes implementing ERP and CRM enterprise software, such as Microsoft Dynamics products CRM, AX, GP, NAV, as well as Microsoft Azure Cloud, .NET technologies and SharePoint.

Asseco Group provides end-to-end infrastructure services including computing and communication solutions.

MiContact Center Enterprise provides large-scale, multi-site organizations with true omnichannel capabilities and deployment flexibility, enabling distributed operations to deliver consistent service across every customer touchpoint. The platform supports up to 30,000 concurrent agents while maintaining the operational controls and integration depth enterprises demand.

Rackdog is a global bare metal server provider offering low-latency, high-bandwidth infrastructure solutions for demanding workloads. Across 12+ data center locations, Rackdog helps teams deploy, manage, and scale bare metal without friction, giving engineering teams high-performance hardware, fast provisioning, high-bandwidth connectivity, and predictable pricing.

EG Kalkia is a Danish calculation, estimation, and tendering software developed specifically for the electrical installation trade (elbranchen). Built on more than 50 years of industry experience, it serves electricians, installers, advisors, engineers, and building owners who need fast, accurate, and standardised bid preparation. The product is actively marketed and sold in Denmark under EG's Construction division. Over 1,500 users across more than 1,000 companies rely on it. EG Kalkia is available for a free 30-day trial with no obligation.

Masarek is a cloud-based construction project management software for small and medium contractors, including general contractors, fit-out companies, MEP contractors and subcontractors. The software covers lead management, site visits, cost estimation, bills of quantities (BOQ), quotations, project schedules, site diaries, procurement, budgets, expenses, variations and invoicing. Users can prepare estimates, convert accepted quotations into projects, issue supplier requests for quotation and purchase orders, and compare estimated and actual project costs. The mobile application supports recording site visits and daily site activities, including photos, material usage, labour, equipment and task progress. Additional features include digital takeoffs, document management, approval workflows, digital signatures and an AI assistant for creating leads and cost estimates.