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UpBlick.com is an AI-powered reputation management platform designed to help local businesses generate, manage, and leverage customer feedback. It automates review requests via channels like WhatsApp, SMS, QR codes, and email to increase Google reviews. Additionally, the platform provides AI-generated review responses, sentiment analytics, and tools to manage customer feedback across single or multiple business locations.
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MyGilbert is a review-reply tool for local businesses. It connects to your Google Business Profile, watches for new Google reviews, and drafts a reply to each one so you don't have to start from a blank page. Every drafted reply waits for your approval: you can post it as written, edit it first, or write your own. Nothing is posted to Google without your click. It is built for owners and managers of local businesses, such as car dealerships, who want to answer their Google reviews consistently without writing each reply from scratch.
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Capavis helps French shopkeepers, craftspeople and independent businesses get more Google reviews. After a service, send a review request by SMS or e-mail in your own name: the customer lands directly on your Google Business Profile, with no app to install. Capavis then suggests a reply to each new review in your tone, and can write your LinkedIn posts from a single photo. A free diagnostic shows your rating, review count and estimated local ranking in seconds. EUR 19 excl. VAT per month per module, 30-day free trial, no commitment. Made in France, data hosted in Paris (EU).
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ReviewSaathi is a done-for-you service for Indian local businesses that want every Google review answered. It writes a short, kind reply to each review, usually within a day. Reviews of 1 to 3 stars, and sensitive ones (refund, legal threat, safety, a complaint about a person), go to the owner's email first, and nothing is posted until the owner taps Post. The owner adds ReviewSaathi as a Manager on the Google profile and can remove it at any time; the Google password is never shared. Each month the owner gets a short report: reviews gained, a comparison with nearby shops, and what to fix on the Google page. One plan: Rs.3,499 a month + GST, or Rs.34,999 a year + GST. No setup fee.
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BusinessReviewAlerts is a real-time alert platform built for single and multi-location local businesses. The moment a customer leaves a Google review, you get an instant notification via WhatsApp, Telegram, email, or SMS—complete with the star rating, full text, and a one-tap link to reply in under 5 minutes.Every plan includes a live analytics dashboard (rating trends and response tracking), an automated public review page, and a print-ready QR poster to generate new customer reviews effortlessly. Setup takes less than 2 minutes using the official, secure Google Business Profile API.Unlike bloated $300+/month reputation management suites, BusinessReviewAlerts focuses on doing one thing perfectly: making sure no review sits unanswered. Plans start at just $4.99/month with a 7-day free trial.
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Localena is reputation management software for local businesses. It asks every customer for a review through WhatsApp, SMS, email or QR code, with automatic reminders, and replies to every review with AI in the business's own voice, either automatically or after approval. It manages the Google Business Profile, tracks Google Maps rankings and competitors, and checks how ChatGPT, Gemini, Perplexity and Grok describe the business. Best reviews can be shared to Facebook and Instagram. Pricing starts at $49 per month, with the first month free.
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Meerkly is AI receptionist software that automates customer communication and reputation management. The platform answers calls around the clock, responds to reviews on [redacted] to maintain brand consistency in automated responses. The software tracks customer preferences, visit history, and reservations to enable personalized interactions. Daily briefings summarize activities such as call logs and review responses while offering actionable insights. The platform creates and publishes marketing content directly to Google listings. It monitors local search rankings and competitor activity. Notifications keep business owners informed via text and email. Bilingual support in French and English accommodates diverse customers. Meerkly completes tasks independently with minimal input, reducing administrative workload.
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Starproof connects to your Google Business Profile once and writes a reply to every new review, in your own voice. Each reply responds to what the reviewer actually said, not a stock thank-you. Reviews at or above the star threshold you set post automatically, and Google screens every reply before it is public. Reviews below it, and any review with a complaint, question, link or sensitive content, are held in your dashboard for a one-tap approval, so you stay in control of anything that matters. You choose a tone and add notes about your business. On Pro and Agency, your edits to held replies are used as examples for later ones. Plans: Starter is $19 a month for one location, Pro is $49 for up to three, and Agency is $9.90 per location with a 10-location minimum and a multi-client dashboard. Every plan starts with a 7-day free trial. A payment method is collected and nothing is charged until it ends.
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Review Pulse is a Cassi.ai product that compares a chain's stores from public data, with hourly foot traffic, Google reputation and review topics, store by store. Cassi.ai is a software engineering company for market research, innovation and insights.
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ReplyTop replies to your Google reviews for you. Connect your Google Business Profile once, and every new review gets a personal reply, written in the customer's language and based on what they actually said, not a template. Positive reviews are answered automatically. Critical reviews are held back for your approval, so nothing sensitive goes out without you seeing it first. You set the tone, signature and instructions once; ReplyTop follows them for every location. Built for restaurants, hotels, shops, salons and local service businesses, as well as agencies managing several locations. Also available as a Chrome extension that suggests replies directly inside Google. Free plan to start, no credit card required. Paid plans from €12/month.
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Dinopix brings every customer review, comment and message into one place, so small businesses and the agencies that serve them can stop checking five dashboards a day. Reviews and comments sync automatically from Google Business Profile, Facebook, Instagram and ProductReview. AI analyses sentiment as they arrive, so you see what needs attention first instead of scrolling. Replies can be drafted with AI in your own brand voice and posted back to the original platform without leaving Dinopix. Behind the reviews sits a lightweight CRM. Contacts, companies, orders and cases are linked to the feedback they generated, so a review is not an anonymous star rating but a customer with a history. Orders sync from WooCommerce and Shopify, and review or NPS requests can be sent automatically after an order is delivered. Built for multiple locations from the start. Agencies and multi-site operators manage every business from one login, with per-role permissions so staff, clients and contractors each see only what they should. Plans start free, with paid tiers from USD $15 per month. Dinopix is built and supported in Australia.
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Pochuto helps local businesses and chains get more Google reviews. Customers scan a QR code or open a personal link and rate their visit. High ratings go straight to Google, with a workaround for in-app browsers (Instagram, Telegram, Viber). Low ratings first open a private feedback form, so the complaint reaches the owner in Telegram before it becomes public. The Google link stays available to every customer. Built for cafés, salons, clinics and retail chains
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At BRANDefenders, we have a team dedicated to helping businesses control their reputation online as much as possible. Through various methods, we can create a more positive online reputation in a short amount of time. Whether your business is firmly established, just starting out, or dealing with a crisis, we know what it takes to make things head in the right direction.
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Revinsta is an AI Agent that manages hotel reputation, built for hospitality only. It brings every guest review from Google, Booking.com, Tripadvisor, Expedia, Airbnb, Agoda, Yelp and Hotels.com into one inbox, answers each one in your hotel's own voice, analyses what guests are saying, and tells you what is happening and where to improve. The problem it solves is simple. Reviews pile up across several platforms, replies get pushed to the weekend, and travellers reading a listing can see that nobody answered. An unanswered complaint is not neutral. It reads as agreement. Revinsta drafts a reply for every review, written in your property's personality and in the guest's own language, with an English version alongside so you always know what is being sent. More than 30 languages are supported. Nothing is published under your hotel's name until a person approves it, unless you switch automation on yourself. Even then, reviews with a real complaint in them are held back for a human by default. Routine reviews, such as a four-star with no comment, can be answered automatically by rules you set by star rating and platform. Beyond replies, Revinsta gives you hotel reputation intelligence. The Agent reads everything guests write and ranks what is costing you stars, with the guest comments behind each issue. Competitor benchmarking shows how your rating and review volume compare with the hotels you compete with for bookings. Guest intelligence lets you ask questions about your own feedback in plain language and get an answer with the comments it came from. Properties with more than one location get a Portfolio View that ranks every property on one screen. Revinsta is designed for hotels and resorts, B&Bs and guesthouses, vacation rentals, hostels, motels, serviced apartments, boutique properties, and groups and chains. Setup takes about ten minutes, with no software to install, no PMS integration and no onboarding fee. Revinsta is GDPR compliant, with a Data Processing Agreement available and data deleted on request.