Discussões de Help Desk Software

Most probably the choose language to create them was English. So far so good. However, when you translate this message "Send us a message" to Brazilian Portuguese (an other languages originated from latim), customers can confuse about this and think this botton will simple allow them to continue... Leia mais

I have local existing number, and i have hard time importing to LiveAgent call center. Is anybody managed to use existing local number with LiveAgent call center?

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How can we better manage communications with existing and potential clients, as well as projects and events? What other software should we consider integrating with Salesforce? Where can we find basic introductions to how to use Salesforce and what benefits it could bring to our firm? How can we... Leia mais

Ao tentar vincular minha conta do Salesforce com o ActiveCampaign, encontrei uma barreira de pagamento que exigia que eu pagasse $10 pela integração se quisesse importar contatos automaticamente do ActiveCampaign para o Salesforce. Eu estava me perguntando se há alguma maneira de contornar isso... Leia mais

I want to be able to begin tracking number of calls, number of inputed leads/week, number of emails sent, and number of new notes created so that we can better keep one another accountable and talk about those KPI's at our sales meetings. If I was able to do this effectively, we could create a... Leia mais

At times, I will have trouble getting the answer I need quickly for tech issues. The biggest challenge is figuring out which direction to take so that I can get support.

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Preciso de uma ferramenta de chat que também tenha opções de suporte por telefone.