Recursos de Appian
Customization (5)
Document Generation
As reported in 154 Appian reviews.
Enables users to create documents for business processes and provides a wide array of templates which are customizable.
Process Design
165 reviewers of Appian have provided feedback on this feature.
The ability to create custom workflows aligned with business objectives.
Process Repository
As reported in 155 Appian reviews.
A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.
No-Code App Development
153 reviewers of Appian have provided feedback on this feature.
Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.
Low-Code App Development
Based on 167 Appian reviews.
Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.
Collaboration (4)
Permissions for Sharing
As reported in 161 Appian reviews.
Enable decision-makers to easily share processes with the proper employees.
Data Unification
This feature was mentioned in 160 Appian reviews.
Compile data from across all systems so that users can view relevant information easily.
Accessibility
167 reviewers of Appian have provided feedback on this feature.
Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.
Process Routing
160 reviewers of Appian have provided feedback on this feature.
Ensures the right task is being assigned to the proper employee across an entire process.
Process Management (11)
Process Overview
Based on 157 Appian reviews.
Provides users a holistic view of all workflows so as to see how all processes work together.
Process Analysis
This feature was mentioned in 155 Appian reviews.
Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.
Real-Time Process Monitoring
As reported in 156 Appian reviews.
Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.
Unstructured Processes
Based on 123 Appian reviews.
Provides the ability to manage unstructured processes.
API Connection
136 reviewers of Appian have provided feedback on this feature.
Connect with existing systems via API.
Intelligence
120 reviewers of Appian have provided feedback on this feature.
Gives user machine learning tools for intelligent process improvement
Document Approval
121 reviewers of Appian have provided feedback on this feature.
Streamline and simplify document approval processes.
Process Library
Provides users with a repository for process maps and documentation.
Collaboration
Based on 10 Appian reviews.
Allows for collaborative authoring of process documents.
Integrations
Based on 10 Appian reviews.
Provides various connectors and integrations to business applications and data sources.
Execution Management
10 reviewers of Appian have provided feedback on this feature.
Gives users the ability to analyze processes, find bottlenecks and identify the gaps between how things should be and how they really are.
Application Design (5)
UI Code Extending
Based on 138 Appian reviews and verified by the G2 Product R&D team.
Gives users the ability to edit or write custom HTML, Javascript or CSS code.
Programming Code Extending
Based on 141 Appian reviews and verified by the G2 Product R&D team.
Allows users to edit or write custom code with programming languages.
Customized Branding
Based on 147 Appian reviews and verified by the G2 Product R&D team.
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
Application Templates
117 reviewers of Appian have provided feedback on this feature.
Provides base-level application templates to build atop and which users can customize for specifc users and actions.
Workflows
Based on 154 Appian reviews and verified by the G2 Product R&D team.
Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Data Control (3)
Data Migration
Based on 146 Appian reviews and verified by the G2 Product R&D team.
Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
Based on 145 Appian reviews and verified by the G2 Product R&D team.
Continuously updates data as users or external data sources are edited.
Data Security
Based on 147 Appian reviews and verified by the G2 Product R&D team.
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Publishing (3)
Application Deployment
Based on 155 Appian reviews and verified by the G2 Product R&D team.
Releases the application for access on desktop or mobile devices.
Platform Compatability
Based on 150 Appian reviews and verified by the G2 Product R&D team.
Lets users build cross-platform applications or provide specific templates for different device types.
Lifecycle Management
Based on 151 Appian reviews and verified by the G2 Product R&D team.
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Automation Building (6)
Visual Editor
Based on 38 Appian reviews and verified by the G2 Product R&D team.
Provides a visual editor to easily create automation models.
Workflow Recording
This feature was mentioned in 34 Appian reviews.
Offers the ability to record processes performed by humans to be recreated by bots.
Pre-Built Templates
This feature was mentioned in 33 Appian reviews.
Provides templates for workflows and processes for easier automation creation.
Custom Automation
Based on 39 Appian reviews and verified by the G2 Product R&D team.
Allows developers to code custom automations.
Collaboration
Based on 42 Appian reviews and verified by the G2 Product R&D team.
Offers users the ability to reuse process automations and communicate with other team members around automation building.
Ease of Bot Creation
Based on 33 Appian reviews.
Allows non-technical users to create bots in an easy, intuitive manner.
Bot Management & Execution (6)
Bot Scheduling
Based on 37 Appian reviews and verified by the G2 Product R&D team.
Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.
Attended Automation
Based on 35 Appian reviews and verified by the G2 Product R&D team.
Automates processes that supplement human action, often requiring human intervention and collaboration.
Unattended Automation
Based on 35 Appian reviews and verified by the G2 Product R&D team.
Automates processes completely without the need for human intervention.
Bot Performance Analytics
Based on 31 Appian reviews and verified by the G2 Product R&D team.
Allows users to analyze the performance of bots via dashboards.
Data and Product Security
Based on 36 Appian reviews and verified by the G2 Product R&D team.
Insures data remains secure and compliant with industry standards.
Scalability
Based on 40 Appian reviews and verified by the G2 Product R&D team.
Able to support large deployments.
Digital Workflows (3)
Logic and Conditions
Based on 69 Appian reviews and verified by the G2 Product R&D team.
Gives the ability to build a workflow based on business logic or a specific condition in order to route work to different people based on rules.
No-Code Or Low-Code
Based on 69 Appian reviews and verified by the G2 Product R&D team.
Provides the user with a no-code or low-code environment in which they can build applications and workflows, including drag-and-drop features.
Document Management
Based on 64 Appian reviews and verified by the G2 Product R&D team.
Gives the user the ability to manage documents, including versioning and the ability to integrate those document with third-party applications.
Forms (3)
Data Mapping
Based on 65 Appian reviews and verified by the G2 Product R&D team.
Integrates data and processes from multiple sources into a single system.
Templates
Based on 65 Appian reviews and verified by the G2 Product R&D team.
Build interfaces once and use them across one or more processes.
Mobile-Friendly Forms
Based on 65 Appian reviews and verified by the G2 Product R&D team.
Gives the user the ability to build and use forms on mobile devices.
Automation (6)
Workflow Automation
Based on 68 Appian reviews and verified by the G2 Product R&D team.
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Workflow Mapping
Based on 68 Appian reviews and verified by the G2 Product R&D team.
Visually displays connected applications and integrated data. Allows customization and management of workflow structures.
Real-Time Updates
Based on 65 Appian reviews and verified by the G2 Product R&D team.
Processing changes to data sources and applications as changes are made in real-time.
Robotic Process Automation
As reported in 56 Appian reviews.
Offers the ability to record processes performed by humans to be recreated by bots.
RPA Integration
Integrates with RPA technology, either natively or via 3rd-party integrations.
Application Development
Allow customers, partners and third-party developers to create applications on top of business processes.
Intelligent Automation (3)
OCR
Based on 32 Appian reviews and verified by the G2 Product R&D team.
Provides OCR capabilities in order to recognize text in documents and applications.
Machine Learning
Based on 28 Appian reviews and verified by the G2 Product R&D team.
Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.
NLP
Based on 29 Appian reviews and verified by the G2 Product R&D team.
Provides NLP capabilities in order to understand text in documents and applications.
Process Development (1)
Process Routing
129 reviewers of Appian have provided feedback on this feature.
Ensures the right task is being assigned to the proper employee across an entire process.
Process Analysis (3)
Real-Time Process Analysis
Allows users to conduct real-time process analysis, as opposed to just historical analysis.
Process Notation
Gives process notation capabilities.
Process Mapping
Provides tools for defining what a business entity does, who is responsible, to what standard a business process should be completed.
Generative AI (3)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
55 reviewers of Appian have provided feedback on this feature.
Allows users to generate text based on a text prompt.
AI Text Summarization
54 reviewers of Appian have provided feedback on this feature.
Condenses long documents or text into a brief summary.
Functionality - Process Orchestration (5)
Peak Demand Handling
As reported in 14 Appian reviews.
Supports scaling to handle peak demand scenarios in processes
Process Customization
14 reviewers of Appian have provided feedback on this feature.
Allows customization of processes to fit specific business requirements
Process Automation
15 reviewers of Appian have provided feedback on this feature.
Allows users to automate complex business processes efficiently
Workflow Management
This feature was mentioned in 16 Appian reviews.
Enables the management and optimization of workflow tasks
High-Stakes Process Automation
Based on 14 Appian reviews.
Automates critical, high-stakes business processes effectively
Integration & Adaptability - Process Orchestration (8)
Third-Party Software Integration
Based on 15 Appian reviews.
Enables seamless integration with a wide range of third-party software tools
Endpoint Integration
Based on 15 Appian reviews.
Provides the ability to integrate various endpoints like APIs, microservices, and human tasks
Intuitive Process Design
Based on 15 Appian reviews.
Offers an intuitive interface for designing and visualizing processes
Real-Time Process Monitoring
Based on 15 Appian reviews.
Offers real-time monitoring capabilities for ongoing processes
Business Process Adaptation
14 reviewers of Appian have provided feedback on this feature.
Facilitates adaptation of processes to meet changing business needs
Customer-Facing Process Management
This feature was mentioned in 14 Appian reviews.
Manages customer-facing processes
Multi-Endpoint Execution
Based on 14 Appian reviews.
Supports execution across multiple types of endpoints
Regulatory Compliance Management
Based on 15 Appian reviews.
Ensures processes comply with relevant regulations and standards
Customization - AI Agent Builders (3)
Natural Language Configuration
Supports configuration using natural language instructions.
Tone Customization
Allows users to customize the tone of agent.
Security Guardrails
Enables definition of clear security guardrails for agent actions.
Functionality - AI Agent Builders (4)
Omni-channel Support
Provides support across web, mobile, messaging apps, and other channels.
Agent Branding
Allows customization of agent branding, including visual appearance and conversational style.
Proactive Response Capabilities
Equips agents with proactive response capabilities based on predefined triggers.
Seamless Human Escalation
Facilitates seamless escalation to human employees for complex issues.
Data and Analytics - AI Agent Builders (3)
Analytics & Reporting
Provides analytics and reporting on agent performance and interactions.
Contextual Awareness
Offers agents the ability to maintain contextual awareness across interactions.
Data Privacy Compliance
Ensures compliance with data privacy and governance requirements.
Integration - AI Agent Builders (4)
Workflow Automation
Automates workflows and actions based on agent responses.
API Usage
Allows the use of APIs for advanced agent configuration.
Platform Interoperability
Enables interoperability with multiple platforms for unified experiences.
CRM Data Integration
Allows integration with CRM data to ground agent responses in business context.
Workflow Design & Orchestration (2)
Task Logic and Sequencing
Supports defining task order, dependencies, and conditional logic in workflows.
Visual Workflow Builder
Provides a visual interface for managing workflows without code.
Integrations & Connectivity (2)
Pre-Built Integrations
Offers pre-built connectors for widely used business applications and systems.
Custom Integration Capabilities
Provides API and webhook support for building and managing custom integrations.
Automation Execution & Intelligence (2)
AI-Powered Optimization
Provides AI-driven insights or suggestions to improve workflow performance and efficiency.
Trigger-Based Automation
Supports initiating workflows based on schedules, user actions, or system events.
Development & Customization (2)
Low-Code/No-Code Tools
Provides a low-code or no-code interface for creating and modifying workflows.
Reusable Components
Allows reuse of workflow elements such as templates, forms, or logic blocks.
Governance & Security (2)
Audit Logging
Offers detailed audit trails to monitor changes and user activity within workflows.
Role-Based Access Control
Provides tools to manage access permissions based on user roles.
Reporting & Analytics (2)
Real-Time Dashboards
Offers real-time dashboards to track progress and automation impact.
Workflow Analytics
Provides metrics and insights into workflow performance and bottlenecks.
Agentic AI - Low-Code Development Platforms (3)
Adaptive Learning
As reported in 11 Appian reviews.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 11 Appian reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
Based on 11 Appian reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Business Automation Platforms (BAPs) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Genesys AppFoundry Marketplace (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AWS Marketplace (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Business Process Management (7)
Multi-step Planning
Ability to break down and plan multi-step processes
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Robotic Process Automation (RPA) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Process Mining (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Digital Process Automation (DPA) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





