Zoomph Reviews & Product Details

Zoomph is an incredible tool to calculate the value of what our clients deliver to brands. The Zoomph team is so helpful and attentive when we need support. The team provides incredible resources to help translate data about brand partnerships and social posts into a meaningful story. Review collected by and hosted on G2.com.

There are a variety of features that are being removed or upgraded to better ones. These changes are not an inconvience day-to-day; there are just a lot of new upgrades on the way. Review collected by and hosted on G2.com.

Zoomph's audience analytics allows us to have a more in-depth understanding of our assets. It's a piece of the puzzle that's needed when connecting our athletes with the correct brands. Review collected by and hosted on G2.com.

That's tough to say. I've only ever had positive experiences with Zoomph as a whole and I highly recommend it when speaking to others in sports. Review collected by and hosted on G2.com.

Zoomph makes it much easier for our agency to track the value of our clients' accounts.

We use their software on a regular basis, and we feel confident in our valuations because of their platform.

The best part though is the wonderful people behind the platform. From leadership on down through the organization. Love working with the Zoomph team. Review collected by and hosted on G2.com.

For new users, it's a little bit hard to understand right out of the gate.

Fortunately, the helpful team will get you up to speed. Just a bit of a learning curve when you first get started. Review collected by and hosted on G2.com.

Zoomph's sponsorship value metric is now considered "gospel" in the industry. Zoomph's formula that measures value for sponsored content on social (video and copy) is a key driver in delivering an ROI for one of the most important facets in the industry -- partnerships. After every milestone event in any major sport (Draft, Schedule Release, etc.), Zoomph publishes the top teams in relation to sponsorship value. That report alone captures the attention of Leagues, Clubs, and partners all at once. Review collected by and hosted on G2.com.

It's hard to describe what to "dislike" about Zoomph. Their customer service, custom reports, and "prove it" mentality makes them a necessary partner to have for any club. Review collected by and hosted on G2.com.

I think it does an excellent job of pulling content in and finding user-generated content. It's allowed us to cast a wider, more general net to discover content and members of our community. I always like the customizability of the various ways to display the content so if one doesn't quite fit you can adjust it. It's also one of the few tools that allow us to recycle mentions so if a feed is no longer relevant or has pulled in a lot of unrelated content you don't lose those mentions. Review collected by and hosted on G2.com.

It can be difficult to search through and clean up things that are irrelevant or need to be managed. The analytics section can be a little clunky and difficult to interpret. It's can also be challenging to export reports and share the data with members of our team who don't need a seat or access. I also wish it was easier to see the page/embed you're customizing as you build it vs. making tweaks and then seeing what it looks like. It would be helpful to have more clarity about what the elements are and what adjusting them will do to the overall design. It's generally just guessing right now, especially when you don't use the same embed each time. Review collected by and hosted on G2.com.

The customer support from the Zoomph side is ABOVE AND BEYOND. Zara has been nothing short of a godsend, going as far as pulling over on the side of the freeway and using her phone as a hot spot when an after hours client event went awry and we received word just before guests began to arrive. While our primary purpose has been for visual presentations of social content, Zara has been helping us to better understand the full functionality of the platform and provide some strategic tips and tricks based on our desired outcomes, which we're both anxious and excited to implement. Review collected by and hosted on G2.com.

Feeling like there's so much more we could be doing and aren't currently utilizing. Review collected by and hosted on G2.com.

Not only is the platform great and very user friendly, but the Zoomph team is amazing! (s/o Amir & Zara) They go above and beyond to make sure your company is using Zoomph to its fullest. We have been using Zoomph for quite a few years now, and it's always a favorite at conferences. Review collected by and hosted on G2.com.

There really aren't any dislikes! For an organization our size, we can't afford any add-ons, but we are very happy with what we have. Review collected by and hosted on G2.com.

Although we purchased this product exclusively for its social wall visual, it was amazing to see that it can be a great tool for social listening if the user sets it up right. Review collected by and hosted on G2.com.

I can't think of much that I didn't like about it. Perhaps it could have offered a little more customization for branding or design on the visual display, although truly we had no issues with a lack thereof. Review collected by and hosted on G2.com.

I've been using zoomph since 2014-ish to help provide agencies, brands, companies and businesses the missing link between them and their customers. Through Zoomph, we can empower agencies the capability to manage their client's expectation by providing concrete engagement data for every campaign across channels. Brand can have an easy access to their targeted influencers and reward loyal customers on social media.

Notable Features:

1. Competitor Analysis

2. Customizable Visuals

3. Geolocation / heatmaps

4. Moderate/Curate feeds with filtering rules

5. Content and Influencer Discovery

6. Content, Audience, Geo and Platform Insights

7. Microsite Creator for each campaign

8. Workflows for each campaigns

9. Polling

10. Consent to UCG's

and more! Review collected by and hosted on G2.com.

I would say wishlist rather than dislike.

Expansion of their API and customizable visuals

Flexible pricing plans

Additional marketing support materials for partners and resellers

Extension of api/data access outside social media sphere Review collected by and hosted on G2.com.

The Zoomph platform is simple but powerful. The user interface is easy to understand, even for a beginner, and makes it easy to find the insights you are after. Additionally, Zoomph's customer service is 2nd to none and the team is always there to assist when needed. Review collected by and hosted on G2.com.

There's not a lot to dislike about this tool, but the more social APIs they can bring in, the more value we can extract. Review collected by and hosted on G2.com.