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Zoho Marketing Automation Reviews & Product Details

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Pricing

Pricing provided by Zoho Marketing Automation.

Free Trial

Free Trial

Standard

Starting at $19.00

User Insights

Average based on 115 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Zoho Marketing Automation Reviews (115)

Reviews

Zoho Marketing Automation Reviews (115)

4.2
115 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and seamless integration with other Zoho products, which simplifies campaign management and enhances productivity. The platform's ability to automate workflows and manage customer journeys effectively is highly valued, although some users note a steep learning curve for advanced features. Overall, it is regarded as a powerful tool for marketing automation.

Pros & Cons

Generated from real user reviews
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Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Zoho Marketing"
3/5
What do you like best about Zoho Marketing Automation?

I like that the scheduling feature makes it easy to use Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

I believe the support for the marketing platform could be better Review collected by and hosted on G2.com.

Rajeeb R.
RR
Rajeeb R.
Mid-Market (51-1000 emp.)
"A Marketing Automation Tool Kit"
5/5
What do you like best about Zoho Marketing Automation?

Throughout my years, as a marketer I've had the chance to dive into marketing automation tools. Among them Zoho Marketing Automation stands out for its range of features and user friendly interface. It has undeniably become a tool, in my marketing toolkit.

-All in one solution

-User Friendly

-Robust Automation

-Personlised and Segmentation Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

Zoho Marketing Automation does have some aspects that could be improved;

Learning Curve; Although the interface is easy to use getting an understanding of the automation workflows might take some time to grasp for individuals who are new, to marketing automation concepts.

Pricing Options; Zoho provides pricing tiers. While they offer a comprehensive set of features certain advanced functionalities may only be available, in higher priced plans. It's important to select a plan that suits both your business requirements and budget. Review collected by and hosted on G2.com.

Valerie  W.
VW
Valerie W.
Senior Social Media Manager
Enterprise (> 1000 emp.)
"Zoho Marketing Automation, the best program, I love it."
4/5
What do you like best about Zoho Marketing Automation?

The intuitive user interface of Zoho Marketing Automation is the feature that I appreciate the most about it. The experience is both agile and effective due to the ease with which automated campaigns can be created and executed, as well as the excellent connection with other Zoho technologies. Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

A few extensive customization options are not available in Zoho Marketing Automation, which is my main gripe with the platform. There should be more leeway in some areas to accommodate consumers with special requirements. Nonetheless, it adequately addresses the marketing requirements of the majority of firms. Review collected by and hosted on G2.com.

JC
Jennifer C.
Mid-Market (51-1000 emp.)
"Zoho Pro's and cons"
4/5
What do you like best about Zoho Marketing Automation?

The landing pages creation & the email contents creation is the one that I like the most, landing pages creation feature is new and innovative and I am able to do this without any issue and on the other hand, I can create HTML and plain text email contents (Templetetles) using this platform easily, hence this is the one that I like the most, on the other hand, I also like the customer report feature, I can create and fetch any reports according to my needs, this report helps me to understand the actual performance of my email marketing campaigns and I also like the overall user interface off this platform which is really robust and seamless. Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

I constantly have some issues while manually importing the list of subscribers into this platform. Sometimes, I even have duplicate contacts, even though the record is unique; these are the minor issues I am having, and I don't enjoy this. Review collected by and hosted on G2.com.

Annie A.
AA
Annie A.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"The best Email Marketing Tool"
5/5
What do you like best about Zoho Marketing Automation?

I have been using Zoho Marketing Automation for more than a year now. I would say it's one of the best tools that I've used so far, very easy to use and the features available in the marketing tool make our job easier. I'm able to schedule multiple email campaigns with personalized features. The implementation is easy as well, we didn't face any issues regarding the implementation process. The best part of the Zoho marketing tool is I'm able to see the reports of sent campaigns and I'm able to analyze the performance of the email campaigns. Not only that, we can customize our reports according to the requirements. The A/B testing feature enables us to test out with different subject and email body, this has made us choose the right way of writing emails for the selected audience. I use Zoho marketing automation almost every day as I work in the email marketing team, there was one incident where we were unable to send a campaign. When we contacted customer support, we got the solution for the problem within a few hours thus, not affecting our work streamline. The integration part has been smooth as well. One account can be used by multiple team members. Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

One issue that I faced with the Zoho Marketing Automation tool at times the campaign goes for review and it takes time to get the review approved. Sometimes even though the contact list doesn't contain any duplicate fields, it still fails to upload a few contacts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"An unique platform for efficient customer engagement"
4/5
What do you like best about Zoho Marketing Automation?

Zoho marketing automation helps to automate the strategies to connect with multiple customers with multi channels We can automate mass sends This platform gives flexibility in automating marketing campaigns It has a feature that helps in tracking, analysing and taking useful steps for web pages and then improving conversions It adds up leads as per their interest and then fo further engagement The marketing campaigns that it automates only bring sales ready leads to their sales team Track and analyze the campaigns We cab create personalized campaigns Its. A complete marketing planner for new age marketing and business operations Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

It is for small and medium business models Its technical and a little complicated It doesn't always give sales ready leads Features are limited It's expensive There are continuous bugs and errors Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Zoho Marketing Automation automates marketing for targeted campaigns & improved customer engagement"
5/5
What do you like best about Zoho Marketing Automation?

I've used Zoho Marketing Automation for a few months, and it's been a game-changer for our marketing efforts. The intuitive interface makes campaign creation a breeze, and the automation features save us time and effort. The ability to seamlessly integrate with other Zoho applications streamlines our workflow, providing a holistic solution for our marketing needs. Overall, it's a powerful tool that has significantly boosted our efficiency and campaign effectiveness Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

While Zoho Marketing Automation offers robust features, I've found the learning curve to be steeper than expected. Customization options can be overwhelming, and some features lack the intuitive simplicity I was hoping for. Additionally, customer support could be more responsive in addressing queries. Despite its potential, navigating the platform has been a bit challenging, and I believe there's room for improvement in terms of user-friendliness Review collected by and hosted on G2.com.

Subha B.
SB
Subha B.
Growth Marketing Associate
Small-Business (50 or fewer emp.)
"Great tool for Email Marketing for non-coders"
3.5/5
What do you like best about Zoho Marketing Automation?

The content templates are amazing and I believe anyone with little to no coding knowledge can design good email content pieces, It's like Canva on steroids built for email marketing Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

The UI can be improved, it looks pretty much similar to other Zoho product UIs. Since it's a creative product, the UI can be more graphically intuitive. Review collected by and hosted on G2.com.

D.K.Narasimha K.
DK
D.K.Narasimha K.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"A user-friendly and time-saving tool"
4.5/5
What do you like best about Zoho Marketing Automation?

1. Easy to configure

2. User friendly controls Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

1. No customization for image position available for smart - pop up. Have limited options.

2. The color settings for button don't work sometimes. Nothing happens when clicked to change the color.

3. Can't add font types

4. Overall limited options for customization in smart -pop up Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great tool for drip marketing!"
4.5/5
What do you like best about Zoho Marketing Automation?

Creating email marketing campaigns for our lead base, and tracking opens/clicks makes Zoho Marketing Automation a very handy tool. Review collected by and hosted on G2.com.

What do you dislike about Zoho Marketing Automation?

The reporting function can be cumbersome. It took a while for me to understand. Also, I find it upsetting that MA doesn't run congruently with campaigns. Review collected by and hosted on G2.com.

Questions about Zoho Marketing Automation? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
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Last activity 12 days ago

What are the four key features of marketing automation software?

GU
Guest User
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Last activity over 2 years ago

What are marketing automation features?

Pricing Options

Pricing provided by Zoho Marketing Automation.

Free Trial

Free Trial

Standard

Starting at $19.00

Professional

$29.00
Zoho Marketing Automation Comparisons
Zoho Marketing Automation Features
Building and Personalizing Emails
Sending Outbound Emails
Manage Email Deliverability
Landing Pages and Forms
Marketing Lead Database
Segmentation
Lead Scoring and Grading
Program Management