--- title: ZITADEL Reviews meta_title: 'ZITADEL Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ZITADEL works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # ZITADEL Reviews **Vendor:** ZITADEL **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About ZITADEL Open-source identity infrastructure that scales with your business Zitadel delivers enterprise-grade identity management without the enterprise complexity. Built for modern applications, it provides secure authentication, authorization, and user management through clean APIs and intuitive interfaces. Why developers choose Zitadel: 1. Zero vendor lock-in - Open source with self-hosting options 2. Multi-tenant by design - Isolate customers while sharing infrastructure 3. Modern standards - Native support for OpenID Connect, OAuth2, SAML, and Passkeys/FIDO2 4. Developer-friendly - Comprehensive APIs, webhooks, and customizable workflows 5. Production-ready - Built-in audit trails, monitoring, and enterprise security Perfect for SaaS platforms, B2B applications, and any product requiring sophisticated user management. Deploy in minutes, customize as you scale. Key Features: Multi-tenancy, Passkeys/FIDO2, Self-service management, OpenID Connect, OAuth2, SAML, LDAP, OTP, Audit trails, API-first architecture ## ZITADEL Pros & Cons **What users like:** - Users appreciate the **ease of use** of ZITADEL, enabling quick setup for both SaaS and on-premise deployments. (1 reviews) - Users find ZITADEL offers **easy management** , facilitating quick setup for both SaaS and on-premise deployments. (1 reviews) - Users find ZITADEL's **easy setup** appealing, allowing quick deployment for both SaaS and on-premise options. (1 reviews) - Users value the **reliability** of ZITADEL, appreciating its seamless deployment options for varied needs. (1 reviews) **What users dislike:** - Users note a **lack of information** in documentation, leading to challenges with feature evolution and method changes. (1 reviews) ## ZITADEL Reviews ### 1. CIAM you may like **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about ZITADEL?** That’s a very well-balanced system you might want to consider as your IAM/IdP/CIAM solution. It can be deployed as SaaS or on-premise and is fully manageable depending on your requirements. We use both options, and that was one of the key factors in our decision-making process. The SaaS version is super easy to get started with — you can have it up and running in minutes. For on-prem deployments, Helm charts are available, so in about half an hour, you’re good to go as well. **What do you dislike about ZITADEL?** You’ll never have a silver bullet for all needs. E.g. you shouldn’t expect fully automated, one-click upgrades here. However, the overall process is quite manageable. From time to time, we also face gaps in documentation coverage — features evolve, methods change slightly, but the docs aren’t always updated accordingly. In such cases, support usually helps a lot. **What problems is ZITADEL solving and how is that benefiting you?** CIAM for a SaaS platform. - [View ZITADEL pricing details and edition comparison](https://www.g2.com/products/zitadel/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+16%3A52%3A21+-0500&secure%5Bsession_id%5D=5425317d-a312-47d7-a039-729fc3da6c5d&secure%5Btoken%5D=905fd935b435375dc567934f332b740bbc0a046683d040424b64e1837bfcbecc&format=llm_user) ## ZITADEL Features **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication ** Type** - On-premises solution - Cloud-solution ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top ZITADEL Alternatives - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (502 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,047 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,927 reviews)