# Zigpoll Reviews **Vendor:** Zigpoll **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 48 ## About Zigpoll Zigpoll is a powerful yet intuitive survey and feedback platform designed to help businesses capture real insights at the moments that matter most. With contextual micro-surveys that appear where and when your customers are most engaged, Zigpoll makes it effortless to collect high-quality feedback without interrupting the user experience. Trusted by thousands of brands, Zigpoll lets you launch surveys in minutes—no developers needed—and achieve response rates far above industry averages. Choose from a wide variety of trigger points including post-purchase, exit-intent, on-site interactions, and in-app placements to gather actionable data that drives better business decisions. Key highlights include: Quick, no-code setup that gets you live in minutes across websites and apps. Customizable, high-engagement surveys that feel native to your user journeys. Real-time insights and analytics to help teams iterate faster and prioritize improvements. Flexible question types and targeting options to tailor feedback to specific segments. Integration with popular platforms and workflows for seamless data use. Whether you’re optimizing user experience, improving product adoption, or increasing customer satisfaction, Zigpoll empowers teams to gather meaningful feedback that fuels growth—without friction or guesswork. ## Zigpoll Pros & Cons **What users like:** - Users appreciate the **ease of setup and use** of Zigpoll, enabling quick polls without technical skills. (8 reviews) - Users love the **incredibly easy setup** of Zigpoll, enabling quick feedback collection without technical skills required. (5 reviews) - Users highlight the **quick setup** of Zigpoll, enabling fast deployment and immediate feedback collection with ease. (4 reviews) - Users value the **effortless setup** of Zigpoll, enabling quick and easy poll creation even for beginners. (4 reviews) - Users value the **efficiency** of Zigpoll, enjoying quick setup, high response rates, and seamless integrations in feedback collection. (3 reviews) - Intuitive (3 reviews) - Users find Zigpoll's **ease of creation** remarkable, allowing for intuitive survey building for any product. (2 reviews) - Users commend the **responsive and knowledgeable customer support** of Zigpoll, enhancing their overall experience with the tool. (1 reviews) - Easy Integrations (1 reviews) - Engagement (1 reviews) **What users dislike:** - Users often face **integration issues** with Zigpoll, finding connections to other platforms to be insufficient for detailed analysis. (2 reviews) - Users feel the **limited customization** options hinder advanced branding and detailed functionality for their survey needs. (2 reviews) - Users often face **survey issues** with Zigpoll, feeling overwhelmed by question volume and limited functionality for longer surveys. (2 reviews) - Users find the **dashboard limitations** frustrating when comparing multiple surveys, hindering effective performance analysis. (1 reviews) - Users desire more **advanced reporting options** for cross-comparing results and enhanced visual summaries in Zigpoll. (1 reviews) - Dependency Issues (1 reviews) - Users dislike the **tier-based pricing** of Zigpoll, finding it costly compared to expected value. (1 reviews) - Learning Curve (1 reviews) - Limited Data Analysis (1 reviews) - Limited Features (1 reviews) ## Zigpoll Reviews ### 1. Interactive AI Assistant, Powerful Integrations, and Easy Survey Distribution **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Zigpoll?** I love this platform for its highly interactive AI assistant that has ability to brainstorm and create forms or slides with so much ease. It also have great integration capabilities as it can integrate with major and common platforms like Zapier, Google Analytics, Slacks, Jira, Zendesk, Shopify etc. This wide range of integration capabilities makes this platform more robust. The platform can also easily import survey. One of the key features that determines the power of the survey platform is its distribution capabilities, Frankly this platform supports wide range of distribution capabilities like links, API, Embed code, Email Campaign etc. Its capability to do synthetic research is worth mentioning. Other than Responses can also be sorted out in this platform. The charts and reports generated by this platform enable organization and teams to be informed which allows better decision making capacity. The automation capability of this platform enhances the productivity to the teams and individuals. The onboarding of this platform was really easy and have a user friendly interface. The pricing of this platform is also moderate considering its features. **What do you dislike about Zigpoll?** I love most part of this platform but sometimes I experience some performance and speed instability in this platform. Improving this would have a better user experience for individual working on this platform. Though this platform supports various integration capabilities, users need to check the budget does not go overhead. Getting help from experience users will ensure faster efficiency to new users. Moreover this will enable user to explore the full potential of this platform. **What problems is Zigpoll solving and how is that benefiting you?** This platform have a proactive AI that assist a lot in building surveys, analyzing and summarizing responses. This platform have good distribution channel allowing better reach to the target population. Surveys and study is made much more easy with this platform. ### 2. Real-Time Feedback with Ease and Impact **Rating:** 4.5/5.0 stars **Reviewed by:** Murari R. | IT consultant, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Zigpoll?** I love that Zigpoll makes it easy to set up and target surveys exactly where they matter, like post-purchase or exit intent. I appreciate the real-time feedback, high response rates from on-site polls, and clean, actionable insights, including NPS/CSAT tracking. It's simple, fast, and helps me turn feedback into decisions. The initial setup was very straightforward, with an intuitive interface, which allowed us to start collecting feedback almost immediately. I also like how it integrates well with platforms like Shopify, Google Analytics, and Slack, connecting poll responses with customer behavior data. **What do you dislike about Zigpoll?** One area that could be improved is deeper customization and analytics. While Zigpoll is great for quick feedback collection, more advanced reporting, integrations, and design flexibility would make it even more useful for larger-scale campaigns or detailed customer analysis. **What problems is Zigpoll solving and how is that benefiting you?** I use Zigpoll to collect real-time customer feedback and understand buyer behavior. It solves low survey response rates, provides insights that improve conversions and marketing, and supports data-driven decisions without disrupting the user experience. ### 3. Boosts Response Rates, Needs Advanced Features **Rating:** 2.5/5.0 stars **Reviewed by:** Oli C. | Customer Insights & Product Feedback Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Zigpoll?** I use Zigpoll as our primary tool for collecting customer feedback, product insights, and internal team feedback across our process mining platform ecosystem. I appreciate its unobtrusive, in-app micro-survey format, which fits naturally into the user journey and leads to far higher completion rates than long-form email surveys with our busy enterprise customers. My favorite aspect of Zigpoll is how it balances simplicity, engagement, and compliance perfectly for our fast-paced, customer-centric environment. I find the unobtrusive, in-app survey widgets less intrusive to users, which leads to significantly higher response rates and more honest feedback compared to traditional pop-up surveys. Additionally, I found the initial setup of Zigpoll relatively simple and convenient. **What do you dislike about Zigpoll?** Limited complex survey support: It’s ideal for short polls and micro-surveys, but lacks the advanced branching and skip logic we need for long, multi-page enterprise satisfaction surveys. Native reporting is basic: The built-in dashboards are great for quick overviews, but don’t support the cross-tabulation and deep segmentation we need for stakeholder reports. We often export data to Power BI or Excel for deeper analysis. **What problems is Zigpoll solving and how is that benefiting you?** I use Zigpoll to collect feedback efficiently. It boosts response rates with unobtrusive micro-surveys fitting seamlessly into the user journey, achieving higher completion rates than traditional surveys. ### 4. Real-Time Insights with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Garvit P. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Zigpoll?** I like how easy Zigpoll makes it to collect real-time customer feedback directly on the website. I appreciate the ability to target surveys at specific moments, like after checkout or before exit, because it gives meaningful insights without interrupting the user experience. It helps make data-driven decisions instead of guessing, and it's valuable because I can ask the right question at the right moment, which gives more accurate insights and helps me quickly improve user experience. The initial setup was also very easy. **What do you dislike about Zigpoll?** Zigpoll works well overall, but analytics and integrations could be improved. Analytics could improve with better segmentation and trend tracking. Integrations could be more seamless with tools like CRM systems. Also, surveys can sometimes feel intrusive if not managed properly. They can be less intrusive by improving timing, limiting frequency, and using more subtle formats. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll helps me understand customers better by collecting feedback, improving products, and increasing conversions. It's easy to collect real-time feedback directly on the website, target surveys at specific moments, and get meaningful insights for data-driven decisions. ### 5. Effortless Feedback Collection with Limited Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Nawaz S. | Business Partnerships Head, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Zigpoll?** I use Zigpoll to collect feedback and understand what clients think. I like that it is easy to use and helps us get clear feedback from clients quickly. I also like that it is simple to set up and gives quick insights we can use to improve websites. Switching from basic survey tools to Zigpoll has helped us get better website feedback. **What do you dislike about Zigpoll?** Sometimes the customization options are limited, so it could offer more design and control features. It would be good to have more design control, like fonts, colors, layouts, and better targeting options for when or where surveys appear. **What problems is Zigpoll solving and how is that benefiting you?** I use Zigpoll to collect feedback and understand clients better, helping us improve the websites we build for better results. ### 6. Empowers Teams with No-Code Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham P. | Manager, Digital Infrastructure, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Zigpoll?** The no-code setup is perfect. As IT person, I can empower Program Managers and Faculty to create their own contextual feedback loops without needing to write code or submit a ticket every time. This speed is essential for agile program iteration. **What do you dislike about Zigpoll?** While the basic targeting is good, I'd like deeper, out-of-the-box integrations with non-e-commerce platforms common in the social sector (like specific CRM/LMS tools we use for student management). Relying less on custom JavaScript for complex internal targeting (e.g., targeting only faculty who haven't completed their mandatory IT training yet) would be a great time saver. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll’s core value is its ability to capture real-time, contextual feedback on digital touchpoints. For example: IT/Tools: Deploying a micro-survey asking "How helpful was this resource portal for finding your course materials?" immediately after a student visits our knowledge base. Program Evaluation: Triggering a short pulse survey asking for feedback on a specific module right after a faculty member marks that module as complete in our system. This approach gives us immediate, qualitative insights into IT-related friction points and program sentiment, enabling us to make data-driven improvements to both our internal systems and our Development Management offerings. ### 7. Effortless Feedback with High Response Rates **Rating:** 4.5/5.0 stars **Reviewed by:** David N. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Zigpoll?** I really like how Zigpoll makes it incredibly easy to close the feedback loop in customer support without frustrating customers. The super precise targeting and triggers are a standout feature for me, allowing micro-surveys to appear automatically right after a live chat ends, a ticket is resolved in our helpdesk, or on the order status page after a return is processed. This timing means we get honest feedback and high response rates around 35-40%, which is much better than the generic email surveys we used before. The integrations with Shopify and our helpdesk, Gorgias, are seamless and save us a ton of setup time. The survey design is clean and flexible, letting me keep surveys super short for post-support CSAT or add branching logic for deeper feedback when needed. Plus, their templates look professional and match our brand perfectly. The initial setup was incredibly smooth, and I had our first survey live and collecting responses in under an hour, which is awesome. **What do you dislike about Zigpoll?** Zigpoll is honestly one of the better tools I’ve used in this space, but nothing’s perfect. A few areas that could be improved for our customer support use case: The reporting dashboard is solid for single campaigns, but it gets a bit limited when you want to compare performance across multiple surveys or over longer time periods. For example, side-by-side CSAT trends from different trigger points (post-chat vs. post-ticket vs. post-delivery) require exporting to CSV and building your own charts. Some built-in cross-campaign comparison views would save time. The free/starter plan runs out of responses pretty quickly if you have decent traffic or a busy support team. We hit the limit in the first couple of weeks of testing, which forced an early upgrade. It would be nice if the free tier had a slightly higher monthly response cap for real testing. **What problems is Zigpoll solving and how is that benefiting you?** I use Zigpoll for real-time feedback after support interactions, improving CSAT/NPS scores by capturing honest ratings instantly. It simplifies closing the feedback loop, increases response rates significantly, and integrates seamlessly with Shopify and Gorgias to automate surveys. ### 8. Effortless Poll Creation and Instant Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita R. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Zigpoll?** ChatGPT said: What I like best about Zigpoll is its simplicity and speed in creating and distributing polls. The platform makes it easy to engage an audience quickly, whether it’s for feedback, market research, or internal decision-making. I appreciate how intuitive the interface is—setting up questions, customizing options, and sharing polls can be done in just a few clicks. The real-time results and analytics are also very useful, providing instant insights that help inform decisions without waiting for long data collection periods. Overall, it’s a very efficient tool for gathering opinions and driving engagement. **What do you dislike about Zigpoll?** One downside of Zigpoll is that its customization options can be somewhat limited compared to more advanced survey tools, particularly for branding or complex question types. Additionally, while it’s great for quick polls, it may not be ideal for in-depth surveys or detailed analytics. Some users also find that integration with other platforms or exporting data for further analysis could be improved. Overall, it’s excellent for speed and simplicity, but less suited for highly detailed or large-scale research. **What problems is Zigpoll solving and how is that benefiting you?** ChatGPT said: Zigpoll solves the problem of quickly gathering opinions and feedback from an audience without the need for lengthy surveys or complicated tools. It streamlines the process of creating, distributing, and collecting responses, which saves time and increases engagement. For me, this means I can make faster, data-informed decisions, get real-time insights from stakeholders or customers, and keep audiences involved in a simple, interactive way—ultimately improving communication and responsiveness. ### 9. User-Friendly Design That Helps Me Gather Information Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Bahar T. | Research and development engineer, Chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Zigpoll?** Thanks to its user-friendly design, I’m able to gather enough information in no time **What do you dislike about Zigpoll?** There isn't a single feature of the app that I don't like **What problems is Zigpoll solving and how is that benefiting you?** I save time because I can quickly gather user feedback using short surveys ### 10. Effortless Setup and Use, But Reporting Could Be More Advanced **Rating:** 4.0/5.0 stars **Reviewed by:** Komal W. | Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Zigpoll?** What stands out the most is how easy it is to set up and use. I didn’t need any technical skills or a developer to get it running. Within minutes, I had a poll live, and the responses started coming in. **What do you dislike about Zigpoll?** I wish the reporting side was a bit more advanced — for example, being able to cross-compare results across campaigns or export more visual summaries would make it even more powerful. **What problems is Zigpoll solving and how is that benefiting you?** it makes it easy to collect honest, in-the-moment feedback without breaking the user experience. It turns what used to be a guessing game into a steady flow of insights that help shape better decisions. ### 11. Beginner-Friendly, Step-by-Step Poll Building **Rating:** 4.5/5.0 stars **Reviewed by:** Atmika J. | Teacher/Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Zigpoll?** It is a step by step way to build poll even for beginners **What do you dislike about Zigpoll?** So many questions are there sometimes you lose track **What problems is Zigpoll solving and how is that benefiting you?** Trying to get insight of the customers who can be true in this context ### 12. Excellent for Onsite Surveys and Customer Satisfaction Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Joy M. | Cloud Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Zigpoll?** Onsite servey Post purchase and churn servey and customer satisfaction metrics identifier **What do you dislike about Zigpoll?** Paid features Limited for long surveys Website dependency Short survey focused **What problems is Zigpoll solving and how is that benefiting you?** AI featured powered and no code setup environment. It helps for chirn analysis and post product customer satisfaction metrics identifier it improve user journey and gives real time alerts ### 13. Good and nice **Rating:** 4.0/5.0 stars **Reviewed by:** Raghav S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Zigpoll?** It is not disturbing and works smoothly. **What do you dislike about Zigpoll?** It have some problem in loading but that is ok **What problems is Zigpoll solving and how is that benefiting you?** They are improving polls ### 14. From Feedback to Action: How Zigpoll helps Brands Understand their customers **Rating:** 4.5/5.0 stars **Reviewed by:** Yashvi S. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Zigpoll?** The best thing is here customers can launch surveys in under 5 minutes without any technical skills. It's like plug and play for platforms like Shopify, Big commerce and WordPress. Here, surveys can be triggered at the right moment like post purchase which ensures high response rates and more relevant feedback. **What do you dislike about Zigpoll?** The free plan for Zigpoll has restrictions that may not be sufficient for businesses looking to run multiple or high volume surveys. **What problems is Zigpoll solving and how is that benefiting you?** It helps in smart targeting like it triggers surveys at the right time increasing relevance and response rates . ### 15. Improving product offerings **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad B. | Recruitment Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Zigpoll?** It is very good when it comes to the aspect of ease of use of Zigpoll. Setting up a survey in a few minutes and its distribution through the website, email, and/or SMS is not a problem. The translation functions are impressive, as it helps to always communicate with users without language restrictions. **What do you dislike about Zigpoll?** Zigpoll does offer integrations, yet the actual functionality of the application is not very extensive. With my CRM or marketing automation system, things appear quite sharp and it feels like its interrupting the smooth data flow. This isolation makes it difficult to obtain an integrated view of customer information across various channels. **What problems is Zigpoll solving and how is that benefiting you?** I easily collect useful opinions to complete the surveys and thus help to get the customer needs and tastes. Zigpoll makes it easy to gather customer feedback. It helps business entities to enhance product services and promotions and understand clients’ expectations. ### 16. Easy to create surveys and Collect Customer Feedback. **Rating:** 5.0/5.0 stars **Reviewed by:** Vikram M. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Zigpoll?** Have been using Zigpoll for over a year now. One of the most intuitive platforms when it comes to creating any type of survey for any type of product. The platform is very well built out and has every featureyou need. **What do you dislike about Zigpoll?** I do not really like the tier based pricing they have but that is about it. **What problems is Zigpoll solving and how is that benefiting you?** Easily allows us to collect and see analytics on our surveys ### 17. Great Survey Tool with Advanced Triggers and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** John K. | CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Zigpoll?** I've had a great experience with this survey tool! The advanced triggers and integrations work well and offer a lot of flexibility in creating targeted surveys. I also appreciate the customer support—they’re responsive and knowledgeable, which has been helpful whenever issues come up. Highly recommended for anyone looking to streamline their survey processes. **What do you dislike about Zigpoll?** The only minor downside is that the JavaScript API could be a bit simpler, but it’s not a big deal overall. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll is helping us streamline the process of gathering targeted feedback with its advanced triggers and seamless integrations. ### 18. Zigpoll: Easily create and manage Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Manav S. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2024 **What do you like best about Zigpoll?** Zigpoll allows one to create and manage surveys easily. We can create multiple types of surveys. The surveys are user-friendly and convenient. The UIs are very simple and elegant as well. We can view the survey responses, and visualize the data, and the platform provides a very helpful sentiment analysis. It also generates charts and helps to analyze the data easily that is being gathered. It can also be integrated with multiple applications which is a very nice feature. **What do you dislike about Zigpoll?** The pricing is comparatively higher once the number of responses increase with user base. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll allows easy management of survey data and also creates surveys easily which we can share as we want. I have created multiple surveys for different projects and hence visualizing the data has been useful through it. The best part is integration and embedding with different software and applications respectively which makes it standout to other similar applications. ### 19. It is super simple and easy to gather quick polling information with our teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Zigpoll?** Super easy to setup and use. Very easy for my team to clearly see the questions/topics/answers for transparent results. Never needed to use customer support as it has worked very smooth. We use Zigpoll weekly. **What do you dislike about Zigpoll?** I wouldnt say there are many down sides. It would be nice to go back and edit rather than setup a new poll. **What problems is Zigpoll solving and how is that benefiting you?** Team decisions. Team Outings. Food days. Fun ### 20. ZigPoll helped me curate interactive surveys in less time **Rating:** 3.5/5.0 stars **Reviewed by:** Shruti S. | Content Writer and Podcast Host, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Zigpoll?** Zigpoll has been a great platform for our team as well as customers which we used to create great interactive quiz polls. These interactive quiz polls were framed by me with the help of charts that were used by us to gather and brainstorm new ideas from our team members as well as accept feedback from our customers. Its integration and ease of implementation has been great thanks to is high response speed and great dashboard. **What do you dislike about Zigpoll?** Zigpoll has a steep learning curve for the beginners which demotivates them and forced some of our team members to quit implement it and made me create the surveys with this platform. The pricing of the platform is slightly in the higher side and I had to be a subscriber of the platform to use its advanced features. The customization features can be increased as well. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll is a great software for us to create surveys which I used to engage my team and customers to gather new suggestions and feedback. I have created multiple questionnaires with various formats dor the same and the response time for these has been really great in Zigpoll. Zigpoll has multiple charts and customization options for me and my team which were really great to use. It has an automatic analysis which creates open-ended response trends which helped us greatly. So Zigpoll has been a great source of information for me about the team members and the customers. ### 21. We no longer wait for hours for response, due to Zigpoll **Rating:** 4.0/5.0 stars **Reviewed by:** Anushka B. | Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Zigpoll?** 1. Using Zigpoll we can use multiple question formats to engage their customers and gather quality feedback with an unmatched response rate as well. 2. We can use multiple charts and reporting dashboards to quickly process our zero-party response data and NPS scores at a glance. 3. With Zigpoll and its advanced targeting rules and third-party integrations we send the survey to the right person at just the right moment and can also speak their language with fully multilingual surveys. **What do you dislike about Zigpoll?** 1. The user interface of the platform, ZIgpoll was slightly complex for me to understand at the beginning due to the weird graphics on its webpage. 2. The free version of Zigpoll does not provide us with all the features that we require for full experience of the platform, before opting for subscription model. 3. Zigpoll can improve its ease of implementation and include more templates and features with the recent trends. **What problems is Zigpoll solving and how is that benefiting you?** Using Zigpoll we can use multiple question formats to engage our customers and gather quality feedback with an unmatched response rate and we can use multiple charts and reporting dashboards to quickly process our zero-party response data and NPS scores at a glance. What I like the most about the app is Zigpoll’s automatic analysis spots open-ended response trends that keeps us in the know as our data flows in and we can track our response trends over time to stay informed on how customers react to our latest changes and product release. It has also helped us in improving our employee engagement ratio. ### 22. Understand Your Customer And Clients By Creating Custom Questionnaire **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak K. | Business Development Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2023 **What do you like best about Zigpoll?** Its interactive user interface allows us to create surveys, find out what our teammates think, or get a client’s opinion about us. These surveys have attractive features, which would allow you to create an individual version according to your needs. It is an excellent system to develop and view surveys, which can be sent through emails as a link to the clients or intra-staffs. **What do you dislike about Zigpoll?** My whole experience with features and services has been positive. The solution is easy to oversee as well. **What problems is Zigpoll solving and how is that benefiting you?** I can create a lot of surveys in any format that is capable of being processed and analyzed automatically. The platform enables you to know more about consumers’ behavior and feedback through Zigpoll. The survey builder tool enables us to develop fun surveys for the sake of attracting viewers at a low cost. ### 23. Zigpoll helps in understanding opinion from target audience **Rating:** 5.0/5.0 stars **Reviewed by:** Kuheli B. | Small Business Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Zigpoll?** There are so many ready made templates that rare are the times when I have to create a template manually for a survey.Very easy to use and efficient.Also I can reach to my target audience through this as I get to choose from the options as to where the survey should show. **What do you dislike about Zigpoll?** I do not dislike anything as this helps in creating the perfect survey **What problems is Zigpoll solving and how is that benefiting you?** Now I can understand the views and opinion from my target audience easily This helps me in better understanding of my business and also helps me to improve.As it is very efficient and easy to use,it saves a lot of time of mine while creating surveys.The templates are very detailed.Regarding creation of manual templates for surveys also,it's very easy to make.So many tools and features to make the survey interesting. ### 24. Zigpoll is the perfect platform to create surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Rounak B. | Investigations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Zigpoll?** There are so many free templates through which I can easily create the perfect survey which will help in understanding my target audience. I can even create templates manually which takes literally a minute to complete.So many options and features to create the perfect template for perfect survey. **What do you dislike about Zigpoll?** Never faced any difficulty with Zigpoll. **What problems is Zigpoll solving and how is that benefiting you?** It helps me in creating the perfect survey which helps me in understanding the opinions of important events and issues happening.Also because of its wide features,I get plenty of options to understand the opinion better.So efficient and so easy to use.Through it's wide options I can reach my target audience. ### 25. With Zigpoll Engage at the right time. **Rating:** 4.5/5.0 stars **Reviewed by:** Ayanitself M. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Zigpoll?** Zigpoll offers appealing and responsive polls to engage with your audience, enabling you to gain valuable insights into their primary areas of interest as a marketer it gives you valuable insights. Also, it is very easy to handle. **What do you dislike about Zigpoll?** On the customer support part, they can do better. **What problems is Zigpoll solving and how is that benefiting you?** The more you know about your customers the better, the polls designed via zigpoll gives you beneficial inputs regarding customer behaviour and their feedback, gradually making your communication and customer experience much better. ### 26. Wanna do accurate survey? Go for Zigpoll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Zigpoll?** The analytics that is present on the dashboard is quite commendable and accurate you can ever get from any other survey and feedback software. We used it as a team to check the feedback of all our more than 2200 B2B customers and beleive me it wouldnt be easy without Zigpoll. **What do you dislike about Zigpoll?** Well till now we havent been into any problem or we have not face d any issue while using this software. It had made my and my teams life very easy when comparing it with the manual efforts we used to do to get the work done. **What problems is Zigpoll solving and how is that benefiting you?** Previously, we faced a lot of issues while conducting a survey on the pool of out customers which is more than 2200 as of now and that too in B2B is another hurdle to accomplish. However, Zigpoll has helped us in making this dream come true. Now, i dont need a team of 5 people to do it however we work on different strategic things to succeed in our projects rather than investing tonnes of amounts of time in doing the survey through email manuallly. The dashboard is pretty simple to underdstand and it gives you a more clarity on how satisfied and unsatisfied are yoru customers. I believe thats the biggest reason of making one a successful company. And accordingly we make decisions to grow further in the market against our competitors. You can literally fetch reports from it which one can show to the higher management rather than showing excel sheets. You can target a particualr geograhical area keeping in mind the language, culture and you can check the page views in real time. ### 27. Great Survey app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Zigpoll?** Very easy to use, nice layout and has very good survey insights. **What do you dislike about Zigpoll?** You only get a certain amount of credits and have to pay. **What problems is Zigpoll solving and how is that benefiting you?** Letting us capture answers from real customers so we can improve our services. ### 28. The Flexible and Convenient way to get Honest Customer Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Philip H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Zigpoll?** Zigpoll is a simple and inexpensive way of getting responses from email subscribers. With the help of Zigpoll, our readers can express their opinions on crucial topics and learn what other peoples thoughts are in real time. I liked that I could design the polls in order to ask questions that that needed to be answered rather than being forced to utilize pre-written questions. It is relatively easy to create custom surveys that have a great look. **What do you dislike about Zigpoll?** The free version supports a lot less requests than the paid version. The gap is way too big. You must must get the paid version to access premium features and functionalities. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll helps us to create fun surveys that engage our audience in a simple and yet inexpensive manner. This helps us to gather opinions and thoughts from our audience in real-time. ### 29. Easy Usage **Rating:** 4.5/5.0 stars **Reviewed by:** Shivam P. | Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Zigpoll?** Helps in connecting things quickly. Support system is too good. **What do you dislike about Zigpoll?** time taking and also manyt people without rfeference getrs easily to connect which is not liable to the comapny. **What problems is Zigpoll solving and how is that benefiting you?** Allows to multiple uses and managing things ### 30. Easy Survey Designer **Rating:** 5.0/5.0 stars **Reviewed by:** Sumon B. | IT Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Zigpoll?** Zigpoll is no doubt one of the best survey designer services it offers many templates for survey designing and has a lot of pre-designed survey as well according to your requirement it is so simple to use that an experienced person can also use such a service for survey making **What do you dislike about Zigpoll?** I disliked Zigpoll because it can add some more user-designed templates for reference purposes so that a non-power user can also learn how to do business class surveys. Other than this, everything is great about their service **What problems is Zigpoll solving and how is that benefiting you?** By using Zigpoll one can ask other person opinions on some issues which they cannot ask directly they can ask about the same in survey; it also allows organizations to communicate with their customers in a fun and friendly manner so that they can get their customers opinions on their products or services ### 31. comments collected in the best way **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon S. | Senior Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Zigpoll?** With the help of Zigpoll and the comments in each finished survey, the best decisions are made based on the results given, the surveys can be customized as you want and have a design that is attractive and interesting **What do you dislike about Zigpoll?** I am satisfied with all the functions and service received **What problems is Zigpoll solving and how is that benefiting you?** The surveys are not liked by the public, but with the design that Zigpoll has, they have made them attractive to answer and thus obtain comments on each survey sent. ### 32. Zig poll -Best polling tool **Rating:** 4.0/5.0 stars **Reviewed by:** Varun Teja B. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Zigpoll?** Zigpoll is one of the best polling tools that help many industry people collect honest customer feedback. It helps in smoothly taking the surveys and sends a system email invitation to fill out the survey online. **What do you dislike about Zigpoll?** What I dislike the most because, in the free version, there will be only 2000 requests per month, whereas in the paid version, we can send up to 25000 requests per month and the Ui design is not user-friendly to understand. **What problems is Zigpoll solving and how is that benefiting you?** Zigpoll collects feedback and data from the customers based on the user experience and helps the business to improve its individual needs. It helps in attracting people to fill out the survey. ### 33. Flexible for questionnaire **Rating:** 4.0/5.0 stars **Reviewed by:** Grace U. | Performance Analyst - Lead Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Zigpoll?** Zig poll is best used to conduct feedback and voting on any area of work - it might be a fun activity or a taking a peer review. Also, the best thing about zig poll is its flexibility to create a survey in no time. **What do you dislike about Zigpoll?** Zig poll almost has what a user needs. But it can be best designed to fit across industries and to access all features free of cost. Also, user experience can be added to explain the different features of the interface. **Recommendations to others considering Zigpoll:** It is very good to create a survey before making a decision and a zig poll works best for it. **What problems is Zigpoll solving and how is that benefiting you?** Taking necessary actions based on the team members' opinions and understanding different perspectives. It was best useful while collecting feedback on peers and having all the data in one place to review was much helpful. ### 34. One of the best integrations to get customer feedback during the shopping journey **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya V. | Data Scientist II, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Zigpoll?** Evaluated their Standard premium plan which allowed for unlimited customer responses during his/her visit journey. Easy to integrate and collect response **What do you dislike about Zigpoll?** Zigpoll logo is visible which may discourse coustomers from taking surveys fearing data leakage to a third party **What problems is Zigpoll solving and how is that benefiting you?** Allows to connect with customers via polls / survey at any stage of his/her journey on the platform. ### 35. A grand interactive and embeddable polling widget system **Rating:** 5.0/5.0 stars **Reviewed by:** ZAHIDUL I. | Computer Technology Teacher - Secondary School, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Zigpoll?** I like its feature that allows me to incentivize participation with discounts and giveaways. It's most helpful because of its property that is "allowing multiple questions within a single poll Track". Parallel to this one of the upsides is that a buyer doesn't need to have any technical expertise before using because Zigpoll is a straightforward application with a very easy-to-use interface that is appealing graphical user-friendly. **What do you dislike about Zigpoll?** Zigpoll does not allow the free user to take a taste of all features which is only available to the paid members and is limited to free users. I think if a free member could avail of the full features at least for limited days, it would be easy for taking fast decisions for the free user. **Recommendations to others considering Zigpoll:** Zigpoll is the best way to collect feedback from your customers if business owners want to analyze business promotion depending on consumers data can undoubtedly jump on it **What problems is Zigpoll solving and how is that benefiting you?** Being a teacher, I'm using this application as a part of my online classroom management. I'm realizing the benefits of preparing online multiple-choice questions and receiving answers feedback from my learners while taking exams inside the daily teaching-learning process attaching with my school management system as well. ### 36. Manager State Government Relations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Zigpoll?** The branching logic was a key feature when I worked at Hobsons. This feature is unavailable in free programs like Google or Survey Monkey. I believe this helped differentiate the responses based on the individual. **What do you dislike about Zigpoll?** I found the email alerts and multiple notifications often in my SPAM folder despite approving the sender in my email settings. This required me to update my settings almost daily to prevent the email notifications from ending up in SPAM. **What problems is Zigpoll solving and how is that benefiting you?** When we created a sitewide poll for our existing partners, we were able to discover which page drives the most engagement from our participants' thanks to the Zigpoll dashboard. ### 37. A GREAT TOOL FOR YOUR BUSINESS SEARCH & MARKETING PURPOSES **Rating:** 3.5/5.0 stars **Reviewed by:** Mohammed L. | Sales Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Zigpoll?** * Very easy, attractive and simple to use to get results and needed answers *Many quesions can be asked * Gives you and customers great feedback about market, products and services from large number of prospects *Improve your business by give better decisions relying on info given *Using different CRM models **What do you dislike about Zigpoll?** * A little bit more time needed to customise your need or fit your business * Need more feature enhancment when filling answers *Paid plans need to fit startups to encourage them pay, all other functions seems great **What problems is Zigpoll solving and how is that benefiting you?** Getting needed answers and opinions regarding my products More effective regarding money & time waste ### 38. Polling App **Rating:** 3.5/5.0 stars **Reviewed by:** Akshay M. | Chapter Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Zigpoll?** Instance Responce of the result and manage all the result in proper manner, also its provide the result in the structure manner, so that It helps us to find the proper analysis **What do you dislike about Zigpoll?** Structure for the result and analysis, Sometime we need to see the data into more details forms like how much students or employees response on an particular polls. **Recommendations to others considering Zigpoll:** yes **What problems is Zigpoll solving and how is that benefiting you?** The collecting of information from all the participants of my class, or workshop,Also help me to take a accurate decision for the students, what they want using Zigpoll ### 39. ZigPoll- Embeddable polling widget for websites **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Zigpoll?** The best feature of ZigPoll is email capture feature that allows startup like mime to embed their email campaigns in polls. **What do you dislike about Zigpoll?** ZigPoll foes not provide an API as if now. It would be much better and helpful to businesses if ZigPoll team adds API than can be integrated within apps to send polls. **Recommendations to others considering Zigpoll:** If you want a software to capture feedback from your users, ZigPoll is one of the best options out there **What problems is Zigpoll solving and how is that benefiting you?** It is important to gather feedback from users to improve products and services. ZigPoll helps in 360 degree feedback collection and rmail distribution feature. Yes the business performance has definitely increased. ### 40. Zigpoll is a great solution for our patients to offer feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2021 **What do you like best about Zigpoll?** Zigpoll makes it easy for us to create an experience for our patients to give feedback about the doctor and about the practice and about their likes and dislikes **What do you dislike about Zigpoll?** The price is the only downfall there is a free version which we also tried but the paid version is what we want to use however there are other three options out there like Google poll which is also sufficient **Recommendations to others considering Zigpoll:** It's a nice tool and free version is also okay **What problems is Zigpoll solving and how is that benefiting you?** We are using this again to provide feedback to the dentist and see what the patients think about tools experience office etc. ### 41. Some existing features of Zigpoll survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2021 **What do you like best about Zigpoll?** 1) Option to reward survey fillers comes really handy when you want a survey campaign to give results fast. 2) It's helpful when you are looking for what specific customers have to say about your questions. **What do you dislike about Zigpoll?** Could not find any data export/ import options or how to visualize data **What problems is Zigpoll solving and how is that benefiting you?** trying to collect quick and real-time feedback survey from meeting session participants ### 42. Zigpoll is a nice feature for patient feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Zigpoll?** We like the fact that you can make polls very easy and create questions for our patients about their service with the doctor in the office and scheduling **What do you dislike about Zigpoll?** The one thing that I have a dislike about is the complexity of the interface which I find a bit confusing however technology is not my specialty **Recommendations to others considering Zigpoll:** Give it a try I recommend it **What problems is Zigpoll solving and how is that benefiting you?** Creating patient feedback info ### 43. Zigpoll Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Zigpoll?** Zigpoll allows a business to survey a large set of potential customers easily and quickly. **What do you dislike about Zigpoll?** I wouldn't say I liked the character count on specific questions on a survey. **Recommendations to others considering Zigpoll:** I recommend Zigpoll to those currently not seeing results from other survey platforms due to data quality issues. **What problems is Zigpoll solving and how is that benefiting you?** My team is using Zigpoll to help find new clients and answer questions for new initiatives. ### 44. Zigpoll Review **Rating:** 4.0/5.0 stars **Reviewed by:** Mishika S. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Zigpoll?** It helps the business to make better decisions. Good Tool for Data Analytics **What do you dislike about Zigpoll?** There is nothing to dislike about this app. **What problems is Zigpoll solving and how is that benefiting you?** Easy way to collect Customer feedback and capture emails. ### 45. Content information. Ease of using the system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Zigpoll?** Content information and ease of understanding the content **What do you dislike about Zigpoll?** None to dislike information provided. It is subjective **What problems is Zigpoll solving and how is that benefiting you?** Project information with content to be shared with project team members and leadership. Updates forwarded to the needed team members ### 46. My experience with Zigpoll **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Zigpoll?** Straight off the bat, what I liked the most during my time using Zigpoll was the incredible user-interface, it's very streamlined and easy to use. **What do you dislike about Zigpoll?** We were looking for specific functions which could not be achieved on the free account plan. I hope they re-work their pricing because it's a little expensive for us at the moment. **Recommendations to others considering Zigpoll:** If you're looking for a modern but simple system to set up your polls, then Zigpoll might be a great starting point for you, they offer a Lite plan which is free to use, get familiar with it before deciding. **What problems is Zigpoll solving and how is that benefiting you?** We wanted to capture information from our customers so we could then evaluate and act on them. ### 47. One of the best survey tolls present **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Zigpoll?** I love the UI/UX of Zigpoll the best and how intuitive the interface is for the users. **What do you dislike about Zigpoll?** Its more like a popup and hence sometimes not feasible for a survey with questions that require a large space for answers **What problems is Zigpoll solving and how is that benefiting you?** Easier to take feedback from people/customers for various products. ### 48. Customer feedback using ZigPoll **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Zigpoll?** Variety of options such as Product design or for various types of CRM **What do you dislike about Zigpoll?** Time consuming to individually customize and finally release to the customers. **Recommendations to others considering Zigpoll:** Streamline it and ensure ease of use like Google forms. **What problems is Zigpoll solving and how is that benefiting you?** Getting feedback for a Software service provided to clients. ## Zigpoll Discussions - [What is Zigpoll used for?](https://www.g2.com/discussions/what-is-zigpoll-used-for) - 1 comment, 1 upvote - [View Zigpoll pricing details and edition comparison](https://www.g2.com/products/zigpoll/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+20%3A56%3A25+-0500&secure%5Bsession_id%5D=bca9706e-4cbb-4794-b981-ca9f63f3f0ce&secure%5Btoken%5D=496f3082d4277a7a25e946ebdaf6a44fe14faa070993ba27890996e64b6cf701&format=llm_user) ## Zigpoll Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Zigpoll Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,183 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) - 4.6/5.0 (357 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,411 reviews)