Zello Reviews & Product Details

Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch.

Seller

Zello

Discussions

Zello Community

Languages Supported

Arabic, Bulgarian, Czech, German, English, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jason Appleby

Pricing

Pricing provided by Zello.

For Business

$8.00

per_user Per Month

For Enterprise

Contact Vendor for Pricing

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 98 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

G2 reviews are authentic and verified.

Here's how.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

5/8/2019

"A great way to stay connected in a Push To Talk fashion."

5/5

What do you like best about Zello?

I like the channel functions and the ability to maintain service in places where CB radios can't. Review collected by and hosted on G2.com.

What do you dislike about Zello?

It is a hassle to remind people to keep their devices charged up and turned on, but that's the nature of electronics. Review collected by and hosted on G2.com.

Recommendations to others considering Zello:

If you need to stay in touch with a team, it's a great way to do so using Push To Talk and channels allow you to select smaller, more specific groups or even individuals. Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

We use Zello to communicate as a team and have multiple channels of separate teams. We are getting rid of our CB radios and antennas. Review collected by and hosted on G2.com.

Luke L.

CCTV & Access Control Technician

Small-Business (50 or fewer emp.)

5/8/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great solution for radios and phones to become one"

5/5

What do you like best about Zello?

I really enjoy Zello, it makes it easy to instantly talk to each other! Review collected by and hosted on G2.com.

What do you dislike about Zello?

I did have some issues when connecting to an actual radio network and talking to radios from a phone, the volume was a bit low. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

5/8/2019

"Reliable solution, thoughtfully crafted, good integrations"

4.5/5

What do you like best about Zello?

Zello is reliable and has all necessary fallbacks in place to be a rock solid solution. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Zello delivers on all counts. I have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Zello:

Give it a trial and put it through its paces. You’ll likely be impressed! Review collected by and hosted on G2.com.

What problems is Zello solving and how is that benefiting you?

We were able to unify communication across multiple teams (hotel front of house, back of house, facilities, security) on multiple devices (iOS, Android, Motorola radios) with Zello. It allows all of these teams to be able to communicate easily and for everyone to know what’s going on. Review collected by and hosted on G2.com.

Joshua S.

Owner

Small-Business (50 or fewer emp.)

Originally submitted 2/4/2019

"Always on Walkie-talkie on Steroids"

5/5

What do you like best about Zello?

Simple interface. Advanced features for voice, text and image messaging. You can share your GPS location to an individual or group. As long as you have internet, you can communicate even when the phone network is clogged. Perfect for when natural disasters occur. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Some feature requests made through the Zello.com support site and problems reported to support reported from within the app may get ignored. Review collected by and hosted on G2.com.

Joshua B.

AEMT

Small-Business (50 or fewer emp.)

5/14/2019

"Great for EMS"

5/5

What do you like best about Zello?

I'm using Zello as a bridge between my phone and our LMR system. Love being able to listen and talk from practically Anywhere. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Still trying to figure out how to reduce the lag time, but on the whole nothing major that I dislike. Review collected by and hosted on G2.com.

Jay M.

Director of operations

Mid-Market (51-1000 emp.)

3/1/2019

" Create for transportation companies "

5/5

What do you like best about Zello?

The Zillow product is very reliable . The only time we have an outage is win cell towers are down . Review collected by and hosted on G2.com.

What do you dislike about Zello?

Product is great. The GPS feature drains the battery very quickly the last we used it so we had to turn that feature off. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

5/14/2019

"Zello works for school administrators"

5/5

What do you like best about Zello?

As I always have my phone with me, Zello is always with me and I can feel assured that in case of an emergency, our administrative team can reach me and vice versa. This has been a very reasonable and economically viable solution for our team. Review collected by and hosted on G2.com.

What do you dislike about Zello?

The only downside is that we likely don't use it often enough to really know all its features. Review collected by and hosted on G2.com.

Charles G.

Director

Mid-Market (51-1000 emp.)

Originally submitted 5/10/2019

"Works as described"

4/5

What do you like best about Zello?

Quickly communicate with the team while on the go. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Battery drain for the drivers with other tracking apps running. Review collected by and hosted on G2.com.

Linda W.

Volunteer: Credentials Captain

Small-Business (50 or fewer emp.)

3/6/2019

"Better than walkie-talkies"

5/5

What do you like best about Zello?

Zello gives us an affordable alternative to renting 2-way radios for all of our hundreds of volunteers. I love the mapping feature available to Admins that allows us to know where our team members are located at any given time. Review collected by and hosted on G2.com.

What do you dislike about Zello?

Zello does eat up battery life so you need to have users plan for that. Also, you may encounter a bit of resistance from less tech-savvy users. Review collected by and hosted on G2.com.

Robert B.

Owner

Small-Business (50 or fewer emp.)

5/10/2019

"Could not operate without it."

5/5

What do you like best about Zello?

Zello is easy to download and set up on all of our devices. We have multiple channels that we use on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Zello?

We have not had any issues using zello. Whenever we have any questions they get back with us immediately to help. Review collected by and hosted on G2.com.