# Orion vs Zello Comparison --- ## Frequently Asked Questions ### What is the difference between Zello vs Orion? Orion stands out for its higher G2 rating and support satisfaction, while Zello is more widely reviewed and recognized for communication efficiency. | [Zello](https://www.g2.com/products/zello/reviews) | [Orion](https://www.g2.com/products/orion-labs-orion/reviews) | | --- | --- | | 4.4/5 (98 reviews) | 4.7/5 (14 reviews) | | — | — | | 9.1 | — | | 8.9 | 9.3 | | Communication Efficiency | — | ### How do the pricing models of Zello and Orion compare? Orion is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Zello. - **Zello:** In recent reviews, many highlight Zello as a cost-effective alternative to traditional two-way radios, noting significant savings and value for compliance features. - **Orion:** Reviewers consistently praise Orion for its low cost and high value, with one noting the product's quality justifies its price. ### What are the best alternatives to Zello and Orion? The top three alternatives to Zello and Orion are Voxer Business, Workvivo, and — (no third alternative supported in the data). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zello](https://www.g2.com/products/zello/reviews) | 4.4/5 (98 reviews) | — | In recent reviews, many highlight cost savings over traditional radios | Communication Efficiency | | [Orion](https://www.g2.com/products/orion-labs-orion/reviews) | 4.7/5 (14 reviews) | — | Reviewers consistently praise low cost and high value | — | | [Voxer Business](https://www.g2.com/products/voxer-business/reviews) | 4.3/5 (62 reviews) | Small-Business | — | — | | [Workvivo](https://www.g2.com/products/workvivo/reviews) | 4.8/5 (2684 reviews) | Enterprise | — | — | ### Which Push-To-Talk (PTT) features should I prioritize when comparing Zello and Orion? Buyers comparing Zello and Orion should prioritize communication efficiency, ease of setup, quality of support, group management, and value for cost. - **Communication Efficiency:** Zello is cited for communication efficiency (1 all-time mention); Orion does not have a comparable mention. - **Ease of Setup:** Zello scores 9.1; Orion's score is not available. - **Quality of Support:** Zello scores 8.9; Orion scores 9.3. - **Group Management:** Groups are the most frequently mentioned feature across both products' reviews. - **Value for Cost:** Orion is rated higher for value in recent reviews. ### What are the pros and cons of Zello vs Orion? Zello's headline strength is communication efficiency, while Orion's is higher reviewer satisfaction and support. - **Zello strengths:** Communication efficiency is highlighted in reviews, with many citing cost savings and improved team coordination. - **Zello trade-offs:** Some reviewers mention a learning curve for new staff and occasional connectivity issues. - **Orion strengths:** Reviewers consistently praise ease of use, portability, and high satisfaction with support and value. - **Orion trade-offs:** Occasional lag or delay in communication and notification issues in noisy environments are noted. ### Is Zello or Orion better for small businesses? Zello is the better fit for small businesses, as it is frequently cited in reviews from small-business contexts and praised for ease of use and cost savings. - **Zello:** Small-business reviewers highlight Zello's practicality, ease of setup, and significant savings over traditional communication systems. - **Orion:** Reviewers note Orion's ease of use and portability, but there is no explicit small-business segment share available. ### Which Push-To-Talk (PTT) platform has better integrations? Zello and Orion are at parity for integrations, as neither product has reviewer-cited integrations in the available data. - **Zello:** No integrations are mentioned in recent reviews. - **Orion:** No integrations are mentioned in recent reviews. ### How do Zello and Orion compare on customer support? Orion leads Zello in Quality of Support by 0.4 points, with scores of 9.3 versus 8.9. - **Zello:** Reviewers describe support as responsive and helpful, with several noting positive experiences during setup and troubleshooting. - **Orion:** Reviewers consistently praise Orion's support, highlighting prompt assistance and satisfaction with issue resolution. ### Which is easier to implement, Zello or Orion? Zello and Orion are at parity on Ease of Setup, with Zello scoring 9.1 and Orion reviewers describing straightforward implementation. - **Zello:** Reviewers frequently mention easy setup, with many citing a smooth onboarding process and minimal training required. - **Orion:** Reviewers describe Orion as easy to implement, with positive feedback on its user-friendly deployment and minimal equipment needs. ### Which product has better Groups? Zello and Orion are at parity for Groups, the most frequently mentioned feature across both products' reviews. - **Zello:** Groups are highlighted in reviews as a key feature for organizing teams and improving communication. - **Orion:** Reviewers note the ability to manage multiple teams and communicate with specific groups as a core benefit. | | Orion | Zello | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 14 | 98 | | **Largest Market Segment** | Mid-Market (64.3% of reviews) | Small-Business (49.5% of reviews) | | **Entry Level Price** | No pricing available | $0 | --- ## Top Pros & Cons ### Orion **Not enough data** ### Zello Pros: - Communication (1 reviews) - Communication Efficiency (1 reviews) --- ## Ratings Comparison | Rating | Orion | Zello | |---|---|---| | **Meets Requirements** | 9.4 (11 reviews) | 8.9 (76 reviews) | | **Ease of Use** | 9.2 (11 reviews) | 9.1 (78 reviews) | | **Ease of Setup** | Not enough data | 9.1 (58 reviews) | | **Ease of Admin** | Not enough data | 9.2 (57 reviews) | | **Quality of Support** | 9.3 (10 reviews) | 8.9 (65 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.5 (54 reviews) | | **Product Direction (% positive)** | 10.0 (10 reviews) | 8.3 (74 reviews) | --- ## Pricing ### Orion #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Zello #### Entry-Level Pricing Plan: Free Price: $0 Description: For individuals - Connect with friends, family, and public channels Key Features: - Native apps for iOS, Android and Windows - Works with any data or WiFi network - Talk to groups or individuals [Browse all 4 editions](https://www.g2.com/products/zello/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Orion** | N/A | N/A | | **Zello** | N/A | N/A | #### Additional Functionality | Feature | Orion | Zello | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Push-To-Talk (PTT) | Product | Score | Reviews | |---|---|---| | **Orion** | 9.4/10 | 10 | | **Zello** | 8.5/10 | 67 | #### Messaging Options | Feature | Orion | Zello | |---|---|---| | **Text-based Instant Messaging** | Not enough data | 8.3 (40 reviews) | | **VoIP Number** | Not enough data | 7.4 (15 reviews) | | **Group Messaging** | 9.4 (9 reviews) | 8.8 (43 reviews) | | **Record Audio** | 9.4 (8 reviews) | 9.0 (46 reviews) | | **Transcription** | 9.3 (7 reviews) | 7.9 (21 reviews) | #### Application Tools | Feature | Orion | Zello | |---|---|---| | **Emergency Button** | 9.2 (8 reviews) | 8.3 (24 reviews) | | **Location Tracking** | 9.4 (9 reviews) | 8.4 (37 reviews) | | **Headset Integrations** | 9.6 (9 reviews) | 8.6 (36 reviews) | | **Desktop Application** | 9.5 (7 reviews) | 8.6 (43 reviews) | | **Mobile Application** | 9.5 (10 reviews) | 9.3 (57 reviews) | #### Agentic AI - Push-To-Talk (PTT) | Feature | Orion | Zello | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Orion** | N/A | N/A | | **Zello** | N/A | N/A | #### ServiceNow Apps | Feature | Orion | Zello | |---|---|---| | **ServiceNow Integration** | Not enough data | Not enough data | | **Value** | Not enough data | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | Orion | Zello | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Frontline Worker Communication Platforms | Product | Score | Reviews | |---|---|---| | **Orion** | N/A | N/A | | **Zello** | N/A | N/A | #### Administrative Tasks - Frontline Worker Communication Platforms | Feature | Orion | Zello | |---|---|---| | **Training & Learning Modules** | Not enough data | Not enough data | | **Health & Safety Policies** | Not enough data | Not enough data | | **Onboarding & Offboarding** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Employee Services** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | #### Communication Features - Frontline Worker Communication Platforms | Feature | Orion | Zello | |---|---|---| | **Group Messaging** | Not enough data | Not enough data | | **Private Messaging** | Not enough data | Not enough data | | **Announcements** | Not enough data | Not enough data | | **Emergency Notifications** | Not enough data | Not enough data | #### Operations - Frontline Worker Communication Platforms | Feature | Orion | Zello | |---|---|---| | **Shift Scheduling** | Not enough data | Not enough data | | **Insights & Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **SOPs & Documentation** | Not enough data | Not enough data | #### Agentic AI - Frontline Worker Communication Platforms | Feature | Orion | Zello | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Additional Functionality | Feature | Orion | Zello | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Employee Photos** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Blogs** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Push-To-Talk (PTT) Software](https://www.g2.com/categories/push-to-talk-ptt) **Unique to Orion (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Unique to Zello (1):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | Orion | Zello | |---|---|---| | **Small-Business** | 35.7% | 49.5% | | **Mid-Market** | 64.3% | 38.5% | | **Enterprise** | 0% | 12.1% | ### By Industry #### Orion - **Marketing and Advertising:** 21.4% - **Hospitality:** 14.3% - **Civil Engineering:** 14.3% - **Telecommunications:** 7.1% - **Non-Profit Organization Management:** 7.1% - **Information Technology and Services:** 7.1% - **Hospital & Health Care:** 7.1% - **Events Services:** 7.1% - **Computer Software:** 7.1% - **Apparel & Fashion:** 7.1% #### Zello - **Transportation/Trucking/Railroad:** 15.4% - **Public Safety:** 7.7% - **Construction:** 6.6% - **Hospitality:** 5.5% - **Non-Profit Organization Management:** 5.5% - **Security and Investigations:** 5.5% - **Information Technology and Services:** 4.4% - **Education Management:** 4.4% - **Real Estate:** 3.3% - **Retail:** 3.3% - **Other:** 38.5% --- ## Alternatives ### Alternatives to Orion - [Voxer Business](https://www.g2.com/products/voxer-business/reviews) — 4.3/5 stars (62 reviews) - [Yac](https://www.g2.com/products/yac/reviews) — 4.7/5 stars (29 reviews) - [NuovoTeam](https://www.g2.com/products/nuovoteam/reviews) — 4.5/5 stars (37 reviews) - [AT&T Enhanced Push-to-Talk](https://www.g2.com/products/at-t-enhanced-push-to-talk/reviews) — 3.7/5 stars (13 reviews) - [AINA Small Talk](https://www.g2.com/products/aina-small-talk/reviews) — 4.5/5 stars (2 reviews) - [PeakPTT Push To Talk](https://www.g2.com/products/peakptt-push-to-talk/reviews) — 4.5/5 stars (20 reviews) - [Push-To-Talk](https://www.g2.com/products/push-to-talk/reviews) — 4.9/5 stars (5 reviews) - [GroupTalk](https://www.g2.com/products/grouptalk/reviews) — 4.2/5 stars (3 reviews) - [Team on the Run](https://www.g2.com/products/team-on-the-run/reviews) — 5.0/5 stars (1 reviews) - [Verizon Push to Talk Plus](https://www.g2.com/products/verizon-push-to-talk-plus/reviews) — 4.2/5 stars (6 reviews) ### Alternatives to Zello - [Voxer Business](https://www.g2.com/products/voxer-business/reviews) — 4.3/5 stars (62 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2705 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3506 reviews) - [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (435 reviews) - [TextUs](https://www.g2.com/products/textus/reviews) — 4.7/5 stars (630 reviews) - [YOOBIC](https://www.g2.com/products/yoobic/reviews) — 4.6/5 stars (406 reviews) - [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.6/5 stars (404 reviews) - [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (377 reviews) - [AT&T Enhanced Push-to-Talk](https://www.g2.com/products/at-t-enhanced-push-to-talk/reviews) — 3.7/5 stars (13 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (249 reviews) --- ## Top Discussions ### Orion No discussions available for this product. ### Zello - Title: [What can Zello do?](https://www.g2.com/discussions/what-can-zello-do) — 1 comment > **Top comment:** "I like the fast connection with my colleagues, it's like having a private connection link with my group, and I like knowing that no one is spying on the..." - Title: [Suela](https://www.g2.com/discussions/suela) — 1 comment, 1 upvote > **Top comment:** "Suela" - Title: [What are people using for radio gateways?](https://www.g2.com/discussions/24155-what-are-people-using-for-radio-gateways) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The Critical RF SiteCast has been tested with the Zello application and is compatible. For more information on the gateway please visit Zello's accessories..." - Title: [Does Zello have an emergency feature?](https://www.g2.com/discussions/product-c8959342-ee79-47b6-8e30-e2a8d997f1a9) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Absolutely: when purchasing a Zello Work subscription, you have the option to buy a premium feature called Emergency Alerts. This feature is meant to be used..." - Title: [What type of workers can benefit from using Zello?](https://www.g2.com/discussions/company-ee7d404b-045e-453f-a4fd-3ea8aa44eb3f) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Zello can benefit users across a variety of industries including transportation, manufacturing, construction, retail, hospitality, and first responders...." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/orion-labs-orion-vs-zello)