Zello Features

Offers text-based instant messaging within the platform.

Provides a VoIP number that can be called from any device.

Allows users to create groups.

Records conversations within communication channels if necessary.

Transcribes audio-based conversations into text for later reference.

Provides a button that alerts authorities or employer during emergencies.

Allows users to see the physical location of other users.

Integrates with certain types of headsets for hands-free communication.

Offers access to software via desktop, either as a downloaded application or from a browser-based offering.

Allows users to download application onto mobile devices.

Distributes and manages access to training and educational modules.

Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions.

Allows workers to access onboarding and offboarding materials through the platform.

Allows administrators to distribute surveys and analyze feedback from workers.

Gives employees access to employee services , such as PTO requests and pay summaries.

Allows administrators to upload and manage documents and files within the platform.

Enables users to message each other in designated groups, whether public or private.

Users can communicate in a private, one-on-one manner.

Allows company-wide and targeted announcements to ensure workers receive relevant communications.

Administrators can send out mass emergency notifications to everyone, designated groups, or individuals.

Includes shift scheduling features, allowing managers to create, distribute, and update shift schedules easily.

Provides performance insights and other analytics by individual, team, or region.

Schedules and assigns tasks for employees and provides productivity insights for managers.

Provides written, step-by-step instructions for workers as well as task-related documents.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Search and filter data across systems to locate required information by entering keywords or certain criteria

A list of events with their respective dates

Electronic storage of staff/employee contact information and job status in a centralized repository

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Pre-designed layouts that can be customized to match preferences and requirements

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Application programming interface that allows for integration with other systems/databases

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Receive system updates as soon as any changes are made

Import and export data to and from software applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Define levels of authorization for access to specific files or systems

Leave comments and notes on documents for others to view

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Add customized logos and colors to align with company branding

Store photos of employees

Track and document all activities across devices, networks, and other systems

View messages sent by both parties during the chat conversation

Notifications via mobile devices

Allow users to access multiple services after entering their login credentials once

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows users to publish blogs on social site

An @mention is a way to tag or notify a specific person about a message/post