--- title: ZellisONE Reviews meta_title: 'ZellisONE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how ZellisONE works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 15 scale: '5' date_modified: '2026-10-17' parent_category: name: HR url: https://www.g2.com/categories/hr ---

ZellisONE Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of ResourceLink, finding it easy to use and implement for complex needs. (1 mentions)
Users find ResourceLink easy to use, appreciating its quick implementation and robust support for complex payroll needs. (1 mentions)
Users appreciate the ease of implementation of ResourceLink, making complex UK Payroll management straightforward and efficient. (1 mentions)
Users value the seamless integrations of ResourceLink, enhancing compatibility with various HR systems and simplifying processes. (1 mentions)
Users value ResourceLink for its ease of use and implementation, effectively managing complex UK payroll requirements. (1 mentions)
Users face challenges due to lack of knowledge in support systems and limited assistance available for legislation issues. (1 mentions)
Users express dissatisfaction with the poor customer support, highlighting issues with ticketing and limited phone assistance. (1 mentions)

Top Pros or Advantages of ZellisONE

Top Cons or Disadvantages of ZellisONE

ZellisONE Reviews (15)

Reviews

ZellisONE Reviews (15)

4.2
15 reviews
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RF
Rob F.
HR Technology Lead
Insurance
Small-Business (50 or fewer emp.)
"Inspiring AI Thought Leadership and Practical Zellis Demos"
4/5
What do you like best about ZellisONE?

It was great to hear some thought leadership around AI. I especially liked seeing the AI in Zellis demonstrated in practice. The chance to connect with Zellis and speak with their customers was useful as well. Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

The morning presentations went on for quite a long time. This may sound mundane, but hardly anyone from Zellis smiled while they were on stage. If they didn’t seem to be enjoying the experience, why should we? Review collected by and hosted on G2.com.

VS
Vaish S.
Enterprise (> 1000 emp.)
"A Day of Reinvention & Insight"
5/5
What do you like best about ZellisONE?

The AI capabilities, along with the insights, reporting, and overall visibility it provides into the data. Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

That we have to wait till end of year to move to Zellis one Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Promising AI Chatbot and Sleek UI, but Leave Management Still Needs Work"
3.5/5
What do you like best about ZellisONE?

The AI chat bot looks like it could be a game changer. The new interface also looks nice from end user perspective Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

I think there is still more progress to be made in the background. Leave management needs a lot of work in the background, its the most disliked part of the product for us at the moment Review collected by and hosted on G2.com.

KH
korim h.
Mid-Market (51-1000 emp.)
"Inspiring Speakers and Breakout Sessions Showcased Zellis HCM’s Powerful AI"
5/5
What do you like best about ZellisONE?

I loved hearing from all the different speakers as they talked through the many features of the HCM and its fantastic A.I. capabilities. The breakout sessions were really useful, and they’ve left me excited about how Zellis is transforming the market. Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

A lot of emphasis was placed on the positives of A.I., but there are some obvious downfalls that we didn’t hear about at all. Review collected by and hosted on G2.com.

JJ
Jasmine J.
Enterprise (> 1000 emp.)
"Promising AI Chatbot That Could Save Us Significant Time"
4/5
What do you like best about ZellisONE?

The AI chat bot looks really promising. It could deal with a lot of the low-level queries that will free up time and if we can convince the business to change our processes, it could be a real time-saver Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

Underlying system seems unchanged so I feel like all the issues we currently have re: swapping entitlements between days and hours will remain. Review collected by and hosted on G2.com.

SH
Sean H.
Enterprise (> 1000 emp.)
"Zellis connect 2026"
3.5/5
What do you like best about ZellisONE?

I am only currently using the pay module of Zellis one however the full suite of modules look very interesting. Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

I am not a fan of the name, it still feels unclear from ResourceLink, Zellis Cloud, Zellis AIR etc Review collected by and hosted on G2.com.

CD
Callum D.
Enterprise (> 1000 emp.)
"Automation Looks Amazing and Promising"
4.5/5
What do you like best about ZellisONE?

Automation looks amazing. Need to try it ourselves before giving a higher scorer Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

Not sure yet as we haven’t got it set up but I imagine the set up is a lot of work Review collected by and hosted on G2.com.

CM
clare m.
Enterprise (> 1000 emp.)
"Realtime Payroll and Early Payslip Visibility Stand Out"
4.5/5
What do you like best about ZellisONE?

The 2 highlights for me are the realtime payroll function, particularly being able to display payslips early with continuous updates. The intelligence assistant looks like it could be really useful across a full wide of activities within ZellisOne Review collected by and hosted on G2.com.

What problems is ZellisONE solving and how is that benefiting you?

We have not yet adopted zellisone in our organisation Review collected by and hosted on G2.com.

SL
Sophie L.
Enterprise (> 1000 emp.)
"So Many Possibilities: An Intelligent Assistant with Big HR/Payroll Benefits"
4/5
What do you like best about ZellisONE?

The Intelligent Assistant will provide so many benefits to the HR / Payroll Team and our staff. So many possibilities! Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

The product itself looks great. The challenge is organisational culture in adapting / adopting Ai Review collected by and hosted on G2.com.

MD
Mevlat D.
Enterprise (> 1000 emp.)
"Great Insight From Other Clients on How They Use the System"
4/5
What do you like best about ZellisONE?

Getting to know other clients and how they use the system Review collected by and hosted on G2.com.

What do you dislike about ZellisONE?

The demonstrations don't really show how it's set up, or what could go wrong. The scenarios always look effortless which isn't the case from experience Review collected by and hosted on G2.com.