Verified User in Food Production
UF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Actionable action plans and clarity of impact"
5/5
What do you like best about Yellow Tokens?

The action plans are the strong point. The indication of how much each action can impact the NPS is also quite interesting. Overall, it is something truly actionable and easy to put into practice. Review collected by and hosted on G2.com.

What do you dislike about Yellow Tokens?

It would help a lot if it were possible to send customer comments through a spreadsheet. Review collected by and hosted on G2.com.

Victor M.
VM
Victor M.
Consultor de Inovação
Enterprise (> 1000 emp.)
"Good for understanding what to do in practice with feedback data, but it could have other channels."
4.5/5
What do you like best about Yellow Tokens?

The part of the action plan is good. It helps me have a list of actions I must execute based on all the feedback data. Some actions could be more detailed, but overall it is good and helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Yellow Tokens?

Some channels are missing. It would also be necessary to have integration with ReclameAqui, for example. The plans are good, but they could be more detailed. Review collected by and hosted on G2.com.

Mariana L.
ML
Mariana L.
Especialista de Projetos CX
Mid-Market (51-1000 emp.)
"Market data to help create action plan"
5/5
What do you like best about Yellow Tokens?

See customer reviews for the company that I work and my competitors in a single dashboard gives me a much clearer view of the market and help me create the correct actions. Review collected by and hosted on G2.com.

What do you dislike about Yellow Tokens?

It would be great to also pull in reviews from Google Play and the Apple App Store for mobile apps. Review collected by and hosted on G2.com.

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