Workelevate is a Digital Workplace Transformation Platform that brings efficiency to workplace support and elevates employee experience. With its three core offerings—IT Copilot, Digital Employee Experience (DEX), and Endpoint Management—Workelevate empowers employees with faster resolutions, enables IT teams to work smarter with automation, and ensures enterprises achieve higher productivity with optimized resources. 1. IT Copilot An AI-powered digital assistant that takes the load off IT by resolving routine issues instantly—password resets, software installs, troubleshooting, and more. It integrates with leading ITSM platforms like ServiceNow, Jira,BMC, Manage Engine, and Freshservice, cutting down ticket volumes and freeing IT teams to focus on strategic priorities. Highlights: Automates up to 70–75% of repetitive IT tickets Conversational self-service on Teams, Slack, Google chat, and browsers. Request workflows, troubleshooters, and service automation Faster ticket resolutions with minimal IT involvement 2. Digital Employee Experience (DEX) Workelevate ensures employees enjoy a seamless digital workplace. It proactively monitors device performance, captures employee sentiment, and enables IT to address issues before they impact productivity—turning support from reactive to proactive. Highlights: Root Cause Analysis (RCA) and self-healing Device + Technology experience score Employee feedback & campaign engagement Proactive detection and resolution of issues 3. Endpoint Management Workelevate provides IT teams with end-to-end visibility and control over enterprise endpoints. From patching and asset tracking to remote remediation and self-healing, it keeps devices compliant, secure, and optimized without disrupting employees. Highlights: Automated patch detection, scheduling, rollback & compliance Asset inventory & license usage tracking Remote software distribution & endpoint configuration