# Top 10 Wolken Service Desk Alternatives & Competitors
**Average Rating:** 4.7/5
**Total Number of Reviews:** 15
Looking for alternatives or competitors to Wolken Service Desk? Other important factors to consider when researching alternatives to Wolken Service Desk include configuration. The best overall Wolken Service Desk alternative is Agentforce Service (formerly Salesforce Service Cloud). Other similar apps like Wolken Service Desk are Freshservice, ServiceNow IT Service Management, Jira Service Management, and Freshdesk. Wolken Service Desk alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Help Desk Software](https://www.g2.com/categories/help-desk).


## Best Paid & Free Alternatives to Wolken Service Desk
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Atera](https://www.g2.com/products/atera/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)

## Top 10 Alternatives to Wolken Service Desk Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Wolken Service Desk stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Banking, and Computer & Network Security, and find the best product for your business.


  ### 1. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
By Salesforce
**Average Rating:** 4.4/5
**Total Reviews:** 7,357
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.


Reviewers say compared to Wolken Service Desk, Agentforce Service (formerly Salesforce Service Cloud) is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-wolken-service-desk)
**Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:**
- [Agentforce Service (formerly Salesforce Service Cloud) vs Freshservice](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshservice)
- [Agentforce Service (formerly Salesforce Service Cloud) vs ServiceNow IT Service Management](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-servicenow-it-service-management)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Jira Service Management](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jira-service-management)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Fin](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Atera](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-atera)
- [Agentforce Service (formerly Salesforce Service Cloud) vs SysAid](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sysaid)

  ### 2. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,343
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Reviewers say compared to Wolken Service Desk, Freshservice is:
- Slower to reach roi
- Easier to admin
Categories in common with Wolken Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-wolken-service-desk)
**Compare Freshservice with other alternatives:**
- [Freshservice vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshservice)
- [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-freshservice)
- [Freshservice vs Zendesk for Customer Service](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service)
- [Freshservice vs Zoho Desk](https://www.g2.com/compare/freshservice-vs-zoho-desk)
- [Freshservice vs Fin](https://www.g2.com/compare/fin-vs-freshservice)
- [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)

  ### 3. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
By ServiceNow
**Average Rating:** 4.5/5
**Total Reviews:** 1,916
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.


Reviewers say compared to Wolken Service Desk, ServiceNow IT Service Management is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Service Desk](https://www.g2.com/categories/service-desk)

**Compare:** [Wolken Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-wolken-service-desk)
**Compare ServiceNow IT Service Management with other alternatives:**
- [ServiceNow IT Service Management vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Zendesk for Customer Service](https://www.g2.com/compare/servicenow-it-service-management-vs-zendesk-for-customer-service)
- [ServiceNow IT Service Management vs Zoho Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-zoho-desk)
- [ServiceNow IT Service Management vs Fin](https://www.g2.com/compare/fin-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)

  ### 4. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 988
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Reviewers say compared to Wolken Service Desk, Jira Service Management is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-wolken-service-desk)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jira-service-management)
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [Jira Service Management vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-jira-service-management)
- [Jira Service Management vs Zendesk for Customer Service](https://www.g2.com/compare/jira-service-management-vs-zendesk-for-customer-service)
- [Jira Service Management vs Zoho Desk](https://www.g2.com/compare/jira-service-management-vs-zoho-desk)
- [Jira Service Management vs Fin](https://www.g2.com/compare/fin-vs-jira-service-management)
- [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)

  ### 5. [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
By Freshworks
**Average Rating:** 4.4/5
**Total Reviews:** 3,754
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.


Reviewers say compared to Wolken Service Desk, Freshdesk is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-wolken-service-desk)
**Compare Freshdesk with other alternatives:**
- [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk)
- [Freshdesk vs Freshservice](https://www.g2.com/compare/freshdesk-vs-freshservice)
- [Freshdesk vs ServiceNow IT Service Management](https://www.g2.com/compare/freshdesk-vs-servicenow-it-service-management)
- [Freshdesk vs Jira Service Management](https://www.g2.com/compare/freshdesk-vs-jira-service-management)
- [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk)
- [Freshdesk vs Atera](https://www.g2.com/compare/atera-vs-freshdesk)
- [Freshdesk vs SysAid](https://www.g2.com/compare/freshdesk-vs-sysaid)

  ### 6. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 7,006
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Reviewers say compared to Wolken Service Desk, Zendesk for Customer Service is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Zendesk for Customer Service](https://www.g2.com/compare/wolken-service-desk-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Freshservice](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Atera](https://www.g2.com/compare/atera-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs SysAid](https://www.g2.com/compare/sysaid-vs-zendesk-for-customer-service)

  ### 7. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,810
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Reviewers say compared to Wolken Service Desk, Zoho Desk is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Zoho Desk](https://www.g2.com/compare/wolken-service-desk-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)
- [Zoho Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-zoho-desk)
- [Zoho Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-zoho-desk)
- [Zoho Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zoho-desk)
- [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk)
- [Zoho Desk vs Atera](https://www.g2.com/compare/atera-vs-zoho-desk)
- [Zoho Desk vs SysAid](https://www.g2.com/compare/sysaid-vs-zoho-desk)

  ### 8. [Fin](https://www.g2.com/products/fin/reviews)
By Intercom, Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 3,890
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.


Reviewers say compared to Wolken Service Desk, Fin is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Fin](https://www.g2.com/compare/fin-vs-wolken-service-desk)
**Compare Fin with other alternatives:**
- [Fin vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin)
- [Fin vs Freshservice](https://www.g2.com/compare/fin-vs-freshservice)
- [Fin vs ServiceNow IT Service Management](https://www.g2.com/compare/fin-vs-servicenow-it-service-management)
- [Fin vs Jira Service Management](https://www.g2.com/compare/fin-vs-jira-service-management)
- [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk)
- [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk)
- [Fin vs Atera](https://www.g2.com/compare/atera-vs-fin)
- [Fin vs SysAid](https://www.g2.com/compare/fin-vs-sysaid)

  ### 9. [Atera](https://www.g2.com/products/atera/reviews)
By Atera
**Average Rating:** 4.6/5
**Total Reviews:** 1,237
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.


Reviewers say compared to Wolken Service Desk, Atera is:
- Slower to reach roi
- Easier to admin
- Easier to set up
Categories in common with Wolken Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs Atera](https://www.g2.com/compare/atera-vs-wolken-service-desk)
**Compare Atera with other alternatives:**
- [Atera vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-atera)
- [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice)
- [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Atera vs Freshdesk](https://www.g2.com/compare/atera-vs-freshdesk)
- [Atera vs Zendesk for Customer Service](https://www.g2.com/compare/atera-vs-zendesk-for-customer-service)
- [Atera vs Zoho Desk](https://www.g2.com/compare/atera-vs-zoho-desk)
- [Atera vs Fin](https://www.g2.com/compare/atera-vs-fin)
- [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid)

  ### 10. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 752
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Reviewers say compared to Wolken Service Desk, SysAid is:
- Slower to reach roi
Categories in common with Wolken Service Desk: [Service Desk](https://www.g2.com/categories/service-desk), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Wolken Service Desk vs SysAid](https://www.g2.com/compare/sysaid-vs-wolken-service-desk)
**Compare SysAid with other alternatives:**
- [SysAid vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sysaid)
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-sysaid)
- [SysAid vs Zendesk for Customer Service](https://www.g2.com/compare/sysaid-vs-zendesk-for-customer-service)
- [SysAid vs Zoho Desk](https://www.g2.com/compare/sysaid-vs-zoho-desk)
- [SysAid vs Fin](https://www.g2.com/compare/fin-vs-sysaid)
- [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid)


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