# Willo Video Interviewing Reviews
**Vendor:** Willo Technologies Ltd  
**Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 275
## About Willo Video Interviewing
Smart screening and accelerated hiring for high-demand industries Willo is a human-first candidate screening platform that equips the world’s fastest-growing organizations with the top-tier hiring infrastructure they need. By optimizing hiring efficiency, Willo streamlines the process and offers a comprehensive, holistic assessment of candidate skill sets, ensuring closely aligned hires that meet both hard and soft skill requirements. With versatile interview formats designed to accommodate diverse needs, the platform fosters a more inclusive, accessible, and equitable experience for all. Designed for high-volume, always-on hiring, Willo accelerates time-to-hire by up to 30% with automated recruitment workflows while reducing administrative workload by 50%. Simultaneously, the platform supports real-time candidate updates, ensuring a transparent, informed, and positive experience from start to finish. By standardizing interview questions and formats, Willo minimizes hiring bias and removes live interview variables while ensuring genuine, AI-free responses—advantages that traditional written applications cannot offer. For candidates, it provides the convenience of submitting responses on their own schedule, empowering them to showcase their best selves without the constraints of live interviews. By leveraging Willo’s versatile screening options, designed to elicit authentic and meaningful candidate input, organizations can confidently assess talent, transforming modern-day recruitment challenges into strategic advantages. Powered by AI, Willo Intelligence enables swift searching, summarizing, and identification of top candidates—enhancing efficiency without compromising control over hiring decisions. Willo also offers customized branding, allowing businesses to personalize the Willo experience and align the hiring process with their own unique brand identity, delivering a seamless employer branding experience from application to interview. Founded in Glasgow, Scotland, in 2018, Willo was built with a mission to transform hiring through people-first technology. The platform was designed to address the challenges faced by both recruiters and candidates, aiming to simplify and enrich the hiring experience for everyone involved. Recognizing the flaws in traditional hiring methods, Willo provides a solution that is not only more efficient but also more human-centered, making recruitment more fair and effective. Today, Willo’s award-winning platform is used by thousands of global organizations to discover incredible talent and modernize their recruitment processes. With over 5,000 secure integrations to major HR and ATS platforms and a commitment to human-centric hiring practices, Willo is a trusted partner for businesses seeking to implement fair, transparent, and engaging recruitment processes for today’s remote-first, and competitive environment.



## Willo Video Interviewing Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Willo Video Interviewing, allowing for efficient and intuitive interview processes. (30 reviews)
- Users appreciate the **time-saving efficiency** of Willo Video Interviewing, enabling focus on talent assessment over logistics. (26 reviews)
- Users value the **efficiency of the interview process** with Willo, allowing flexibility while maintaining quality assessments. (18 reviews)
- Users value the **ease of use** in Willo Video Interviewing, streamlining the entire candidate management process effectively. (14 reviews)
- Users praise the **user-friendly interface** of Willo Video Interviewing, making the hiring process efficient and enjoyable. (9 reviews)
- Users commend the **fast and efficient customer support** from Willo, ensuring help is always accessible when needed. (7 reviews)
- Efficiency (7 reviews)
- Efficiency Improvement (7 reviews)
- Flexibility (7 reviews)
- Users enjoy the **simple and intuitive setup** of Willo Video Interviewing, appreciating its ease of use and support. (7 reviews)

**What users dislike:**

- Users find the **editing process cumbersome** , requiring multiple page clicks that disrupt their workflow and efficiency. (6 reviews)
- Users find the **impersonal interaction** in Willo Video Interviewing unsettling, lacking the comfort of live communication. (5 reviews)
- Users face **integration issues** with their ATS, leading to inefficiencies and a less streamlined experience. (4 reviews)
- Users note several **bugs and interface difficulties** that hinder usability and may deter shy or tech-averse candidates. (2 reviews)
- Users express concerns about **email issues** , notably invites ending up in junk folders and lack of branding customization. (2 reviews)
- Limited Access (2 reviews)
- Limited Live Interaction (2 reviews)
- Users miss the **lack of question visibility** in Willo, wishing for templates and the ability to customize effectively. (2 reviews)
- Technical Issues (2 reviews)
- Assessment Issues (1 reviews)

## Willo Video Interviewing Reviews
  ### 1. Saving Time Screening New Graduates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fernando G. | Senior Campus Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

What I like most about Willo Video Interviewing is how intuitive and easy it is to set up and navigate. The platform makes it simple to create interview workflows quickly, which is especially valuable in fast-paced recruiting environments. From a campus recruiting perspective, it’s been particularly effective.we’re able to gather a high volume of candidate responses efficiently, and candidates consistently share positive feedback about their experience. Overall, it streamlines the process for both recruiters and candidates while maintaining a strong user experience

**What do you dislike about Willo Video Interviewing?**

One area for improvement with Willo Video Interviewing is the assessment setup. It can feel too basic and lacks the level of structure needed for more comprehensive evaluations. For roles that require deeper screening or standardized scoring, the platform could benefit from more advanced customization options, such as structured assessment frameworks, weighted scoring, or more robust evaluation criteria.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing is solving the inefficiency and scheduling challenges that come with traditional early-stage interviews. Instead of coordinating multiple calendars for phone screens, the platform allows candidates to complete interviews asynchronously, which significantly reduces time-to-screen and removes logistical friction.

For me, the biggest benefit is scalability. In high-volume scenarios especially campus recruiting it allows us to review a large number of candidates in a consistent and efficient way. Everyone answers the same set of questions, which creates a more standardized evaluation process and makes it easier to compare candidates side by side.

It also improves the candidate experience. Candidates can complete interviews at their convenience, which reduces pressure and often leads to more thoughtful responses. We’ve seen strong engagement and positive feedback, which helps strengthen employer brand early in the hiring funnel.

Overall, it saves time, increases consistency in screening, and allows us to focus our energy on the most qualified candidates rather than administrative coordination.

  ### 2. Huge time saving tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katrina S. | Hiring and Recruiting Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

Before using Willo, our phone screens typically lasted 20 to 30 minutes, and sometimes stretched to 30 or even 45 minutes when candidates had difficulty being concise. After these calls, interviewers would write up feedback for the rest of the hiring team to review. 

With Willo, we've saved significant time by limiting candidate responses to 2-3 minutes per question. Willo enables later interviewers to watch the recorded videos, giving them a chance to observe candidates' communication skills firsthand and feel more confident about who they'll be meeting. It has allowed others to speak into hiring decisions to make a more confident hire.

**What do you dislike about Willo Video Interviewing?**

I wish there was an easier way to edit interview questions. It doesn't feel user friendly to have to go through multiple pages before/after editing just to change a single question.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Saving time 
Allowing collaboration
Eliminating lengthy/unnecessary responses from candidates

**Official Response from Matthew Best:**

> That shift from 30–45 minute calls down to 2–3 minute responses is a huge time saving — exactly where Willo can make the biggest impact. Really great to see how that’s helping your team move faster while still getting a clear view of each candidate.

Also great to hear it’s improving collaboration across your hiring team. Appreciate you sharing this, and thanks as well for the feedback on editing interview questions — really helpful as we continue to improve the experience.

Matthew Best

  ### 3. Willo Makes Candidate Screening Fast, Simple, and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Willo Video Interviewing?**

Willo works really well for us mainly as a candidate screening tool. It’s super easy for applicants to use since they just click a link and record their answers, which helps keep completion rates high and removes a lot of scheduling back-and-forth. On our side, the interface is clean and simple, so reviewing responses is quick and straightforward, especially for early-stage screening. It integrates with some ATS tools, which is helpful, though not super extensive if you’re running a more complex system. Performance-wise, it does exactly what we need for screening, but reviewing videos can still take time as volume grows. Pricing feels reasonable for the value it brings, especially in saving recruiter time during the initial stages. Onboarding was quick, and support has been solid whenever needed. The AI features like transcripts and summaries are nice to have, but overall we still rely on human judgment to make screening decisions.

**What do you dislike about Willo Video Interviewing?**

What I personally dislike about Willo (especially when using it for candidate screening) is that it can feel a bit limited once you get past the basics. Reviewing candidates is straightforward, but it still requires a lot of manual effort since there’s no strong AI-driven ranking or deeper insights to quickly surface the best fits. The integrations are also somewhat restricted, so it doesn’t always flow seamlessly with more complex ATS setups. On top of that, as volume grows, going through each video one by one can get time-consuming, and the analytics side is fairly basic if you’re trying to make more data-driven hiring decisions. It does the core job well, but it doesn’t really go beyond screening into anything more intelligent or automated.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo solves a few very practical problems in our screening process, mainly around speed, consistency, and scheduling. Instead of trying to coordinate dozens (or even hundreds) of phone screens, candidates can complete their responses on their own time, which removes a lot of back-and-forth and helps us move faster through early-stage applicants. It also gives us a consistent way to evaluate everyone using the same set of questions, so we’re not relying on scattered notes from different screeners. On top of that, it helps reduce time-to-shortlist since we can review responses whenever we have capacity, rather than being tied to live calls. The biggest benefit for us is really efficiency—we’re able to screen more candidates in less time while still getting a decent sense of communication skills and fit before moving people forward.

  ### 4. Intuitive Video Interviews, Needs More Flexibility

**Rating:** 3.5/5.0 stars

**Reviewed by:** Deborah C. | Talent Acquisition Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Willo Video Interviewing?**

I find Willo Video Interviewing to be easy to use both for the candidates and ourselves. It's a safe platform that helps candidates share their image with more trust, solving an important part of the hiring process. I also like that we can always download content and find the platform very intuitive. The initial setup was pretty easy as well.

**What do you dislike about Willo Video Interviewing?**

I think it should have more options and not only rejected/approved. But for us, sometimes we need to send more materials and we need to use another platform to do it. Also we don't have the option to put the candidate in an intermediate stage, for example 'in progress', or 'waiting for decision', something like that. The search could be improved. Currently, the system doesn't recognize variations in accentuation, if a name is registered as 'Laís', searching for 'Lais' returns no results. It would be important for the search to be more flexible, considering common typing variations.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing provides a safe platform, enhancing candidate trust and streamlining an important hiring process. It's intuitive and user-friendly for both candidates and our team, allowing easy content downloads.

  ### 5. Efficiency and Intuitiveness in the Selection Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mikaela O. | Talent Acquisition Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Willo Video Interviewing?**

What I appreciate most about Willo Video Interviewing is the combination of simplicity, efficiency, and intuitive experience, both for recruiters and candidates. The flow is very clear, with quick setup of interviews. I like the ability to customize questions and the ease of reviewing and rating the videos. The practicality and clarity of the system really make the process more strategic, agile, and consistent. The initial setup was quite simple and intuitive, with a clear onboarding flow, which allows any member to start using the tool quickly.

**What do you dislike about Willo Video Interviewing?**

It would be valuable to have broader integrations with ATS or more robust automation options, which would allow further centralization of the process steps.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing makes candidate screening more efficient, allows for the assessment of communication and on-camera presence at the beginning of the process, eliminating preliminary interviews. The intuitive interface streamlines and makes the process more consistent and strategic.

**Official Response from Matthew Best:**

> Really appreciate you sharing this, Mikaela. Great to hear Willo is helping bring more structure, consistency, and efficiency to your selection process — especially being able to assess candidates earlier and make more strategic decisions.

Thanks as well for the feedback on integrations and automation — we’re continuing to expand our ATS integrations and broaden what they can do, including things like moving candidates into different statuses so it’s clear when they’re ready for review. If you’d like to explore that further, your Customer Success Manager would be happy to help.
Matthew Best

  ### 6. Efficient Hiring with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** David K. | Talent Acquisition Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Willo Video Interviewing?**

I find Willo Video Interviewing really easy to use, and it's received well across the business when we've shared links for people to review tests. It's just a really useful piece of kit. I also enjoy working with their customer service team because they solve issues quickly. Additionally, the initial setup was very easy, and their team helped a lot.

**What do you dislike about Willo Video Interviewing?**

We would love to see more options for testing. If we were able to use the platform for both video interviewing and test, it would allow us to get rid of other technologies.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo Video Interviewing to conduct more screening calls than possible otherwise, providing candidates flexibility to interview on their terms.

**Official Response from Rachel Thomson:**

> Thank you so much for your kind and thoughtful review! We’re really glad to hear that Willo has been easy to implement and is saving your team valuable time. It’s also great to hear that both your team and candidates are finding the platform simple to navigate and we’ll be sure to pass your lovely feedback on to our Customer Success team!

We really appreciate your suggestion about auto-marking and ranking. It’s a great idea, especially for high-volume hiring, and we’ll make sure this is shared with our product team as we continue to evolve the platform.

Thanks again for choosing Willo, we're here anytime you need us! 😊

  ### 7. Time-Saving, User-Friendly, but Candidate Engagement Lags

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heidi V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

I really like the ease of use with Willo Video Interviewing. It's very user-friendly, and I didn't need much training to get it set up. I also like how easy it is to customize the interviews, which is great for tailoring them to specific positions I'm hiring for. The accurate transcription and AI summary are very helpful, especially since I sometimes struggle with auditory processing, and they are more accurate compared to other platforms I've used.

**What do you dislike about Willo Video Interviewing?**

I think the candidate experience is the biggest issue because a lot of our candidates just don't want to do it. We determined that turning off video and having it be just audio and written response did increase the number of candidates willing to complete it. But I would say, we're not getting as many candidates completing it in the markets where we are using Willo versus the markets where we're doing traditional scheduled phone interviews. However, both pools of candidates are yielding around the same number of hires. So it may be that only the candidates who are really invested are completing a Willo interview, and those usually do end up getting hired.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing reduces scheduling conflicts by letting candidates complete interviews on their own time, freeing up my calendar. It also helps with auditory processing by providing accurate transcriptions and summaries, saving time and effort in screenings.

  ### 8. Willo Makes Screening Faster, Fairer, and More Consistent... No regrets.

**Rating:** 5.0/5.0 stars

**Reviewed by:** April W. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Willo Video Interviewing?**

Willo interview screening is particularly helpful for saving time and creating a fair, consistent shortlisting process. Its asynchronous video interviews allow candidates to respond at a time that suits them, while hiring teams can review answers collaboratively and on their own schedule. For businesses, this significantly reduces early‑stage screening time, removes scheduling bottlenecks, and ensures every candidate is assessed against the same structured questions, supporting better and more objective hiring decisions at scale

**What do you dislike about Willo Video Interviewing?**

The main drawback of Willo Video Interviewing is that it can feel less personal than live interviews, particularly for candidates who value real‑time interaction.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing solves the problem of time‑consuming and inefficient early‑stage screening by removing the need for live scheduling and phone interviews. It allows candidates to record responses at a time that suits them, while hiring teams can review interviews asynchronously and collaboratively. This has significantly reduced screening time, improved consistency and fairness in how candidates are assessed, and enabled us to shortlist stronger candidates more quickly

  ### 9. Streamlined Candidate Screening with Easy Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lucy  W. | Senior Implementation Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

I like that Willo Video Interviewing is very easy to configure and build assessments with different question types, which is great for our recruitment teams. The ability to add company branding is a nice touch, and the candidate experience is good as well. It's quick and easy to set up for various roles, allowing us to assess a variety of skill types without any issues for candidates. The integration with Pinpoint ATS was very easy and hassle-free. I also find it easy to build in questions and settings, add assessment descriptions, and record videos if needed. Customizing the communications for invites, reminders, and completions is straightforward.

**What do you dislike about Willo Video Interviewing?**

The scoring capability is currently limited to certain question types.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo Video Interviewing to save time screening high volumes of applications. It's easy to configure assessments and add company branding, providing a smooth candidate experience.

  ### 10. Incredible Simplification for Interviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Italo F. | Senior Talent Acquisition Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

I like the simple and intuitive interface, the ease of setting up interviews, and the smooth experience for both recruiters and candidates. The ease of working in kanban and having a clear view of the funnel helps make tracking applications much more organized, allowing for quick and well-informed decisions. The platform is very functional and meets our current needs.

**What do you dislike about Willo Video Interviewing?**

There are few areas for improvement; what I see as an improvement would be to further expand the customization options for interviews and workflows. Additional automation resources and more detailed reports would help gain even more efficiency in the process.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo for asynchronous video interviews, streamlining the selection process and allowing candidates to be evaluated practically, without relying on synchronized schedules. The intuitive interface, configurability, and kanban simplify the flow and organization of the interviews.

  ### 11. Effortless Hiring with Willo Video Interviewing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

I really like Willo Video Interviewing because it's just very easy to use. I appreciate the transcript option, as it helps in understanding candidates who might be hard to follow, making it nice to read the transcript as you go along. I like the fact that you can leave comments, which is important for our process. The scorecard is really crucial for us because it allows us to write a summary and use it to decide how we want to progress the candidate. Overall, it's generally really, really good, and I have no complaints.

**What do you dislike about Willo Video Interviewing?**

Nothing

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I find Willo Video Interviewing lets us conduct interviews easily, gaining a personal view of candidates with preliminary questions. The transcript option helps us understand candidates better, and the scorecard feature is crucial for deciding candidate progress.

**Official Response from Matthew Best:**

> Thanks for calling out some of those core features — really glad you’re finding value in things like transcripts, comments, and scorecards.

It’s great to see how you’re using them to better understand candidates and support your decision-making process. Appreciate you taking the time to share this.

Matthew Best

  ### 12. Streamlined Hiring with Flexible Video Interviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle P. | Content Manager, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

I like that candidates can complete the interview in their own time, and we can watch the videos in our own time, which eliminates the hassle of coordinating schedules. We could completely tailor the questions to our needs, allowing us to include everything we'd normally ask in a telephone screening. The setup was really straightforward, making it an easy addition to our recruitment processes.

**What do you dislike about Willo Video Interviewing?**

The AI summaries of the interviews sometimes didn't completely align with the answers given in the videos by the candidates, but it wasn't far off and none of the info was misleading.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing helped filter applicants who weren't invested, providing a clearer candidate picture. It allowed us to conduct interviews without scheduling conflicts and replaced telephone screenings by tailoring questions to our needs.

  ### 13. Flexible and Efficient Hiring, Though Lacks Real-Time Interaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayesha J. | Talent Acquisition Screener, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Willo Video Interviewing?**

What I like best about Willo Video Interviewing is how it makes the hiring process faster and more inclusive. Candidates can record interviews in their own time, and hiring teams can review responses when it suits them. It’s a great balance of flexibility and efficiency.

**What do you dislike about Willo Video Interviewing?**

Honestly, there isn’t much to dislike, but if I had to mention something, it would be that video interviews can sometimes feel a bit impersonal since you don’t get real-time interaction or feedback. That said, I understand it’s a great way to streamline the process and make it more efficient.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing solves the problem of time and scheduling constraints in the hiring process. It allows both recruiters and candidates to connect asynchronously — candidates can record their responses at a time that suits them, and recruiters can review interviews when convenient.

For me, that means greater efficiency, less back-and-forth scheduling, and a smoother candidate experience. It also helps standardize the process, ensuring every applicant gets a fair and consistent opportunity to present themselves.

  ### 14. Effortless Candidate Filtering and Soft Skill Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Iris S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Willo Video Interviewing?**

I find Willo Video Interviewing easy to access and use. The time feature showing how long candidates take is very helpful, as it provides insight into their confidence about the topic. I also appreciate how easy the initial setup was for my team, with no issues from anyone.

**What do you dislike about Willo Video Interviewing?**

Some candidates have issues, which can come through as no video or audio. It would be great if Willo could detect these automatically and flag to the candidate

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo Video Interviewing to filter AI-written responses and assess candidates' soft skills. It's easy to use, lets me access videos quickly, and helps gauge confidence by showing how long candidates take to respond.

  ### 15. Incredible Experience With Some Suggestions for Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** João Pedro M. | Talent Acquisition Specialist (LATAM)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

I had an incredible experience with Willo Video Interviewing. It looks very good and works well for most things. Additionally, the initial setup was quite simple and smooth. When compared to the software we used previously, like Adobe Frame, Willo Video Interviewing seemed more efficient and less manual. I believe it is the best image and video software available for assessments.

**What do you dislike about Willo Video Interviewing?**

The issue of separating candidates once they are evaluated is something that could be improved. Currently, the organization is not very good.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo Video Interviewing for candidate evaluation. It is less manual and has made the process easier. The initial setup was very simple and smooth.

**Official Response from Matthew Best:**

> Thanks so much for taking the time to share this, João — really appreciate it. Great to hear you’ve had such a strong experience with Willo and that it’s helping streamline your evaluation process while being easy to set up and use — that’s exactly what we’re aiming for.

Really appreciate the feedback on candidate organisation as well — I’ve asked your Customer Success Manager to reach out and gather more detail so we can get this onto our roadmap. We genuinely value hearing directly from customers to keep improving the experience.

Matthew Best

  ### 16. Willo was a great solution to our pre-interview needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittni A. | CRM and Systems Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Willo Video Interviewing?**

I like that it allowed us to easily pre-vet candidates before inviting them to an in person interview. This saved a ton of staffing hours and allowed us to make sure that the candidates we moved forward with were a fit for the role.

**What do you dislike about Willo Video Interviewing?**

Robust native CRM integrations would be great to have.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Prior to Willo my client was vetting candidates with a video interview that candidates had to record and upload to YouTube or Google Drive. This was not very practical and candidates were lost in the process. Willo made the process simple and resulted in higher conversion on videos actually submitted.

**Official Response from Hamish Livingston:**

> Thanks Brittni - sounds like Willo is making a huge difference to your interviewing process which makes us very happy!

If there are any features that you feel are missing from the CRM integration, please just let us know on support@willo.video or post to our roadmap here: https://feedback.willo.video/

  ### 17. Good for streamlined initial screening

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2026

**What do you like best about Willo Video Interviewing?**

Willo makes it straightforward to set up and share video interviews, which really helps streamline early-stage screening without a lot of back and forth scheduling. The interface is clean, candidates usually find it easy to use, and the asynchronous format saves the team time while still giving a good sense of each person’s communication style

**What do you dislike about Willo Video Interviewing?**

At times the platform can feel a bit limited when trying to customize the interview experience or branding, and some of the more advanced options take a little digging to find. Reporting and analytics are helpful but could be more detailed for teams that want deeper insight into funnel performance and candidate behavior.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo helps reduce the amount of time spent on initial screening calls by letting candidates record responses on their own schedule, which speeds up the shortlisting process. It also makes it easier to share consistent candidate recordings with hiring managers, improving collaboration and helping decisions feel more objective and data-informed.

**Official Response from Matthew Best:**

> Thanks so much for taking the time to share this — really appreciate the thoughtful feedback.

Great to hear Willo is helping streamline your early-stage screening and save time for your team. That’s exactly what we aim for, so it’s good to see it working well in practice.

We also hear you on customization and analytics. Both are areas we’re actively improving, particularly making advanced options easier to access and continuing to deepen reporting for teams that want more granular insights.

If you’re open to it, we’d love to learn more about your use case and what would make those features more valuable for you.

Thanks again for the review — it genuinely helps us keep improving.

  ### 18. Effortless Candidate Review with Intuitive Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anoushka B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

I find Willo Video Interviewing easy to use with an intuitive UI. It streamlines the process by allowing me to review a batch of candidates and view transcripts, as well as pause and rewind when needed. The platform didn't require any time to learn and managed the organizational work for me. The setup was super easy, making the overall experience very smooth.

**What do you dislike about Willo Video Interviewing?**

Sometimes the videos would autoplay which I wish could be switched off

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing streamlines time spent interviewing by letting me review candidates in batches, view transcripts, and pause and rewind. Its easy-to-use platform did the organizational work for me without any learning curve.

**Official Response from Matthew Best:**

> Thanks so much for taking the time to share this, Anoushka — really appreciate it. Great to hear Willo is making it easy to review candidates in batches, use transcripts, and stay organised without a learning curve — that’s exactly the kind of time-saving experience we aim to deliver.

Also really appreciate the feedback on autoplay — I’ve logged this for you, and we’re always sharing and tracking ideas here: https://feedback.willo.video/ 

Feel free to add anything else there too, we review everything closely.

Matthew Best

  ### 19. Effortless Candidate Testing and Stress Reduction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marija S. | Talent Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Willo Video Interviewing?**

I really like that candidates can complete tests anytime, anywhere with Willo Video Interviewing. It reduces the stress of the candidates since, in the past, some tests were done during a live interview. The platform is very easy to use and intuitive, making it simple to set up and operate.

**What do you dislike about Willo Video Interviewing?**

I wish there were daily reminders sent to candidates, to remind them that they have a task to submit

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing prevents the need to coordinate test slots, allowing candidates to complete tests at their convenience, reducing their stress compared to live interviews.

**Official Response from Matthew Best:**

> Really great to hear how Willo is helping reduce stress for candidates and giving them the flexibility to complete interviews on their own time — that’s a big part of the experience we’re aiming to create.

Also appreciate the suggestion around reminders — that’s a great call. I’ll get this added to our public roadmap so we can track it properly: https://feedback.willo.video/roadmap

Thanks again for sharing this.

Matthew Best

  ### 20. Great platform, great staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Willo Video Interviewing?**

I've only had good experiences from using the Willo platform and interacting with the team. They are always very quick to provide support, the platform is easy to use and my hiring managers love it - they're wanting to use it more and more!

**What do you dislike about Willo Video Interviewing?**

Not applicable - only positive experiences

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

For high volume roles Willo is great as it allows hiring managers to receive a good insight to candidates without having to block hours out of their diaries to hold interviews.

**Official Response from Rachel Thomson:**

> Thank you so much for your kind review! We're thrilled to hear that both you and your hiring managers are enjoying the ease and efficiency of Willo. It’s fantastic to know the platform is helping save time while providing valuable insights into candidates. If there’s ever anything more we can do to support you, we’re always here to help. Thanks again for sharing your experience! 😊

  ### 21. Streamlined Candidate Reviews, but Occasional Lag Slows Things Down

**Rating:** 3.0/5.0 stars

**Reviewed by:** Rachel D. | Fellow, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

It was easy to review multiple candidates in quick succession. It also helped keep the interview organized.

**What do you dislike about Willo Video Interviewing?**

At times the system was laggy and a little bit slow.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It helps alleviate the need to have first-round interview conducted by staff during work time.

**Official Response from Matthew Best:**

> Thanks for taking the time to share this, Rachel — really appreciate it. Great to hear Willo is helping you review candidates quickly, stay organised, and reduce the need for first-round interviews during working hours — that’s exactly the kind of impact we aim to have.

Really appreciate you calling out the occasional lag as well — that’s not something we commonly hear, so I’d love to take a closer look with you and understand what’s happening there. Feel free to reach out anytime (matthew@willo.video). 

Matthew Best

  ### 22. User-Friendly Interface and Relatively High Audio Quality, Minor Feature Drawbacks

**Rating:** 4.0/5.0 stars

**Reviewed by:** David K. | Graduate Student Assistant, BYU School of Music Choral Area, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Willo Video Interviewing?**

I appreciate Willo's generally easy-to-use interface, including easy commenting on various interview responses. For online choral auditions, the relatively high audio quality is also helpful.  Our choral area uses Willo to process hundreds of online auditions each year.

**What do you dislike about Willo Video Interviewing?**

There are a few bugs that can make the software difficult to use, including difficulty interfacing with the Apple iPad, a lack of options for how to rate interviewees (I would prefer a numerical rating system or the ability to determine our own rating system, as opposed to the five options given by Willo).  Additionally, the videos auto-advance from question to question, which can cause difficulty when you need to re-hear a student's response to an audition question before moving onto the next question.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo helps the BYU Choral area sort through hundreds of online auditions before the beginning of each school year, streamlining our review process and helping us keep track of relevant audition information throughout the multi-week process.

  ### 23. Effortless Interview Creation and Sharing, Though ATS Integration Needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2025

**What do you like best about Willo Video Interviewing?**

Very easy and convenient to use, both in terms of creating the interviews and also sharing the submissions with others. We started using Willo for internship positions and entry-level positions, but now we are using it for senior level positions, including our recent CFO role.

**What do you dislike about Willo Video Interviewing?**

It’s not yet integrated with our ATS (UKG Pro), but still very easy to use.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It’s convenient to send screening questions to multiple candidates that would otherwise be a more manual process.

**Official Response from Matthew Best:**

> Really appreciate you taking the time to update your review — that means a lot. Great to hear how easy it’s been for you to create and share interviews, and even more so that you’ve been able to scale usage from entry-level roles right through to senior hires — that’s exactly the kind of flexibility we want to enable.

Appreciate you calling out the ATS piece as well — UKG Pro is something we do support and can be set up in just a few simple steps. If you need any help getting this up and running, please feel free to reach out to your Customer Success Manager.

Matthew Best

  ### 24. Great Concept but Integration Challenges

**Rating:** 2.0/5.0 stars

**Reviewed by:** Marisa S. | Talent, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

I think the concept behind Willo Video Interviewing is great and the ease of learning and using the platform was solid.

**What do you dislike about Willo Video Interviewing?**

I think Willo Video Interviewing was not upfront about the capabilities of their product. It didn't integrate seamlessly with our ATS, and still required a huge chunk of time for us to maintain on a weekly basis.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing helps us screen out fake, fraudulent, or bot applicants before they reach us.

  ### 25. Practicality and Ease, But With Room for Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rebeca R. | Talent Acquisition Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

I use Willo Video Interviewing to evaluate recruitment and selection videos and I really like the convenience it offers. Additionally, the initial setup was quite easy.

**What do you dislike about Willo Video Interviewing?**

Could have a 'in progress' tab and connection with other platforms.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing helps me not to upload the videos manually, which brings convenience. Its features are good, but the connection with other platforms would bring more agility to the process.

**Official Response from Matthew Best:**

> Really appreciate you sharing this, Rebeca. Great to hear Willo is making things easier for you in evaluating candidates and removing manual steps — that convenience is a big part of what we aim to deliver.

Thanks as well for the feedback around integrations and workflow visibility — we actually connect with thousands of other applications, either directly or via tools like Zapier and Integrately, which can help streamline things further. If you’d like to explore that, feel free to reach out to your Customer Success Manager.

Matthew Best

  ### 26. Streamlines Recruitment with Efficiency and Speed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mackenzie R. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

I like that Willo Video Interviewing streamlines the process, allowing me to conduct interviews faster for early career recruitment. The platform is straightforward, and as a team, we enjoy using it.

**What do you dislike about Willo Video Interviewing?**

Onboarding could be a bit clearer. I just struggled understanding the system as a whole at first.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo Video Interviewing for its efficiency and speed in early careers recruitment, streamlining our process and making interviews faster.

  ### 27. Impersonal Experience Limits Candidate Connection Despite Easy Interview Playback

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Willo Video Interviewing?**

It is easy to use and I like being able to watch back previous interviews. It helps with interviewing large numbers of candidates.

**What do you dislike about Willo Video Interviewing?**

It feels very impersonal to conduct interviews this way. You don't get a sense of how the candidate is in person.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It is solving the problem of having too many candidates to interview. It allows us to conduct initial interviews in a much shorter time frame.

  ### 28. Willo is a genuine GameChanger for Smarter Hiring

**Rating:** 5.0/5.0 stars

**Reviewed by:** April B. | Senior HR Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Willo Video Interviewing?**

Willo has completely transformed the way we approach candidate screening. As a modern interviewing platform, it streamlines the hiring process with remarkable efficiency. It is exceptional at cutting down both time and costs without compromising on quality. The platform’s intuitive interface and smart automation features make it incredibly easy to set up screening questions, share interview links, and evaluate responses. We’ve seen faster turnaround times, better candidate insights, and more confident hiring decisions. We use Willo daily at Bott and co, and we focus on using the platform for all types of screening, internal and external. Faith at their customer support side is outstanding, we couldn't ask for more from her. Implementing Willo into our already seamlines hiring process was simple, easy and very welcomed by all managers, the integration was second to non. Their functions are also brilliant, my favourite being the 'natural delivery' screening that checks how natural candidates delivery is, allowing us to check for potential AI reliance rather than assistance. A great platform all round.

**What do you dislike about Willo Video Interviewing?**

I would not rely on Willo for a full interview process, we use this as a 1st stage interview screening, then invite candidates to attend the office or video call for a 2nd interview. Willo cuts down the time spent interviewing candidates in person but one limitation is the lack of real-time interaction. Because the platform relies on asynchronous video responses, it can sometimes miss the spontaneity and depth of live conversations. Especially when evaluating soft skills or cultural fit. For roles where interpersonal dynamics are key, teams may still need to supplement Willo with live interviews or add this as a 2nd stage. Having said this, I couldn't recommend Willo enough as a screening platform.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Traditional hiring often involves hours of scheduling, conducting, and reviewing interviews. Willo replaces this completely. 

Willo is built to handle large applicant pools efficiently. For example, in one internal campaign, 1,496 applicants were invited to submit via Willo, resulting in 249 video submissions, this lead to  36  in person interview invites, 9 turned up to interview, we hired 3. Therefore it puts a barrier between us and candidates that aren't truly interested in the role, but simply click 'apply all' on Indeed. 

Willo allows candidates to interview on their own terms, reducing scheduling friction and making the process more inclusive. This flexibility is especially valuable for remote or global hiring, where time zones and availability can be barriers.

  ### 29. Streamlined Recruitment with Minor Formatting Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sasina V. | Advisor, Talent Attraction & Acquisition

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

I love that Willo Video Interviewing is extremely user-friendly, which was a deciding factor for us compared to other platforms. The versatility of response options, allowing video or text, and the ability to edit questions easily is fantastic. It has notably helped us save time in the prescreening process by letting us focus more on sourcing and searching for qualified candidates. Additionally, the platform looks professional and helps us gain a deeper insight into the candidates by showcasing their personality and communication skills.

**What do you dislike about Willo Video Interviewing?**

I find some minor formatting issues frustrating when trying to include job descriptions for each prescreen. The formatting often gets messed up when copying and pasting from programs like Word. I would appreciate more formatting options to ensure the content looks presentable.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing frees up recruiters' time for sourcing qualified candidates by improving prescreening efficiency and provides insights into candidates' personalities through video, enhancing the recruitment process.

  ### 30. Effortless Interviewing, But Editing Could Be Smoother

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Willo Video Interviewing?**

What I like best about Willo Video Interviewing is its ease of use and intuitive design. The platform makes scheduling and conducting interviews straightforward, while providing a seamless experience for both candidates and recruiters. It saves time, reduces administrative effort, and allows the team to focus on assessing talent rather than managing logistics.

**What do you dislike about Willo Video Interviewing?**

When I need to make edits, I have to go through everything again and republish.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing solves the challenge of coordinating and conducting interviews efficiently, reducing the time and administrative effort involved in the hiring process. It allows candidates to complete interviews at their convenience while providing the team with a structured, consistent way to assess talent. This has significantly improved our recruitment efficiency, enabling us to focus on evaluating candidates rather than managing logistics.

  ### 31. Smooth and User-Friendly, but Pre-Recorded Assessments Feel Impersonal

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

It's extremely smooth and user friendly.

**What do you dislike about Willo Video Interviewing?**

I'm not a fan of pre-recorded videos to be assessed. I think it's better to speak with an actual person, but I get it's necessary for the process

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It's allowing us to deal with the volume of applications, and acts as a funnel to bring us closer to high potential candidates

  ### 32. Effortless to Use and a Huge Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hazel W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Willo Video Interviewing?**

it is easy to use and it saves my team a significant time. We use it daily.

**What do you dislike about Willo Video Interviewing?**

There is really nothing that I do not like, most of the issues come from the person who is meant to do the interview. Surprising how many people do not like doing videos.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Using Willo allows to have continuity in our interview process. In the past we were not sure that all the questions were being asked and the amount of time trying to set up interviews was crazy, now they can do it on their own time and we can make sure that everyone gets to review the interview and make decisions.

  ### 33. A Potentially Helpful Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Willo Video Interviewing?**

The ability to see how numerous candidates think through and respond to a question in real time.

**What do you dislike about Willo Video Interviewing?**

The feature that tried to tell if candidates were speaking naturally seemed inaccurate.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It enables you to get some of the benefits of an interview from a larger pool of applicants.

  ### 34. Streamlines Candidate Screening with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Margot G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Willo Video Interviewing?**

I really like the interface of Willo Video Interviewing. It's great for organizing candidates which makes the hiring process more streamlined.

**What do you dislike about Willo Video Interviewing?**

I can't think of anything.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I use Willo Video Interviewing for first round interviews, helping me screen candidates. It streamlines the hiring process with a nice interface and the ability to organize candidates.

**Official Response from Matthew Best:**

> Really appreciate you sharing this, Margot. It’s great to hear the interface is helping you stay organised and track candidate progress more easily — that visibility across the process is something we put a lot of focus on.

Always good to hear when things are running smoothly, and if anything ever comes to mind down the line, we’re all ears.

Matthew Best

  ### 35. Flexible, Low-Stress Way to Showcase Candidate Skills and Personality

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

It makes the process feel more flexible and far less stressful. Overall, it’s a fair and efficient way to showcase candidates’ skills and personality.

**What do you dislike about Willo Video Interviewing?**

I haven’t come across any significant downsides so far.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It helps solve the challenge of coordinating schedules and managing a high volume of candidates early in the hiring process.

  ### 36. Huge time saver for our hiring managers. Customer service is wonderful as well.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris H. | Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Willo Video Interviewing?**

Getting more insight on a candidate than  you ever could reviewing a resume

**What do you dislike about Willo Video Interviewing?**

When sharing interviews internally, there is no 'select all' check box. We have to deselect every box : /

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Time savings during the interview / screening process

**Official Response from Hamish Livingston:**

> Hi Chris, thanks for such a great review! We're delighted to hear that it's saving your team lots of time and we really appreciate the feedback regarding the customer service!

RE the option to select all, we actually have this ability - apologies it's not been clearer before now! Just simply click on the title of the column containing the candidates you would like to share! If you'd like to deselect them, simply click the 'cancel' button :)

Feel free to get in touch with support@willo.video if you'd like to learn more about using this feature. 

  ### 37. Simple and Effective for Asynchronous Interviews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aicha B. | People & Payment Ops Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about Willo Video Interviewing?**

We've been using Willo for a few months now, and it's been a game changer for streamlining our hiring process. The platform is intuitive and easy to use for both our team and the candidates. The ability to collect video responses asynchronously has saved us a lot of scheduling headaches and made it easier to compare candidates fairly.

The user interface is clean, and setting up interview questions is fast and straightforward. We also appreciate the branding options and the candidate experience — we’ve received positive feedback from applicants, which says a lot.

**What do you dislike about Willo Video Interviewing?**

Support has been responsive when we had questions, and overall, Willo has become a valuable part of our recruitment toolkit. Highly recommend if you're looking for a modern, flexible hiring solution. But i would like a better pricing.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

The user interface is clean, and setting up interview questions is fast and straightforward. We also appreciate the branding options and the candidate experience — we’ve received positive feedback from applicants, which says a lot.

**Official Response from Rachel Thomson:**

> Thank you so much for your thoughtful review! We’re thrilled to hear that Willo has helped streamline your hiring process and made things easier for both your team and your candidates. It’s great to know the platform’s clean interface, flexibility, and branding options are making a real impact and we love hearing that candidates are having a positive experience too!

Thanks again for your kind words and for making Willo part of your recruitment process!😊


  ### 38. Willo Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

I enjoyed having the live transcript alongside the video.

**What do you dislike about Willo Video Interviewing?**

There were a few video/audio glitches -- I wasn't sure if they came from the interviewees side or if they were caused by Willo.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Allowing us to screen which candidates should be called back for further interviews

**Official Response from Matthew Best:**

> Thanks for taking the time to share this — really appreciate it. Great to hear the live transcript is adding value and helping you make quicker decisions on which candidates to move forward with.

Also appreciate you flagging the video/audio glitches — that’s not something we typically see, so I’d be keen to look into that with you and understand a bit more. Feel free to reach out anytime and happy to dig into this (matthew@willo.video).

Matthew Best

  ### 39. Pre-Interview Assessments That Save Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Liqiong F. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

Give me the opportunity to asess prior the actual interview take place, saved my time

**What do you dislike about Willo Video Interviewing?**

an enhanced AI function to help with the assessment, potentially benchmark against candidates for simliar positions

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Saved my time screening candidates

**Official Response from Matthew Best:**

> Thanks so much for taking the time to share this, Liqiong — really appreciate it. It’s great to hear Willo is helping you assess candidates ahead of interviews and save time during screening, which is exactly what we aim for.

Really appreciate the feedback on AI and benchmarking too — it’s something we’re continually developing and pushing forward, so great to see that called out. If you ever want to share more, always happy to chat.

Matthew Best

  ### 40. Cost effective, time efficient and quality rich

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Willo Video Interviewing?**

Willo lets me review interviews at my convenience, eliminating the need for cumbersome wetransfer downloads or generating reports through our ATS. Candidates have mentioned that the platform is easy to use, and our recruitment team can review more than 400 video interviews each week. This makes Willo one of the tools we rely on most frequently.

**What do you dislike about Willo Video Interviewing?**

Very little, the only room for improvement is a reporting dashboard, but this is being worked on!

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

We received over 17000 applications for 150 roles last year, meaning we need an efficient way to whittle down applicants. As we recruit for trainees, personality is one of the biggest areas we need to assess, and willo enables us to do this!

  ### 41. Seamless, Simple, and Straightforward Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Willo Video Interviewing?**

The process was seamless—simple and straightforward.

**What do you dislike about Willo Video Interviewing?**

At this point, there’s nothing I dislike.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It cuts down the wait of having to interview in person, which makes the hiring process easier overall.

**Official Response from Matthew Best:**

> Love hearing this — simple and seamless is exactly how it should feel. Great to know it’s helping reduce the need for in-person interviews and making the overall hiring process easier for you.

Always appreciate you taking the time to share your experience, and great to hear everything’s running smoothly.

Matthew Best

  ### 42. Seamless Recruitment Process with Flexible Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Douglas M.

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

I like the straightforward setup of Willo Video Interviewing; it seamlessly integrates into our workflows. Its flexibility in allowing candidates to respond via various formats is impressive. The ease of sharing tools is beneficial, and it's accessible to different hiring managers. I also value the user-friendly functionality and the supportive service.

**What do you dislike about Willo Video Interviewing?**

I dislike that there is no automatic integration with our existing Applicant Tracking System (ATS). It requires user manipulation, which can be time-consuming and inefficient for our team.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

I find the product makes recruitment more seamless, enabling deep dives into candidate evaluations early on with flexible assessments, enhancing our ability to know candidates better and improve early decision-making.

**Official Response from Matthew Best:**

> Thanks so much for taking the time to share this, Douglas — really appreciate it. Great to hear Willo is fitting seamlessly into your workflow and helping your team collaborate, assess candidates earlier, and make more informed decisions — that’s exactly the impact we’re aiming for.

Really appreciate the feedback on ATS integration — we know how important that is, and it’s why we’re consistently expanding our integrations with ATS platforms. It’s worth checking back in with us as we may already support your system or have it on the roadmap.

Matthew Best

  ### 43. Wouldn't hesitate to recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hollie M. | Recruitment Business Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Willo Video Interviewing?**

We've been using Willo for nearly two years to manage our high-volume early careers recruitment. Transitioning to a video interview platform has saved us an extraordinary amount of time. What we value most is the flexibility, candidates can complete their interviews at a time that suits them, and our team can review responses when it’s most convenient. We've eliminated the inefficiencies and no-shows that often came with telephone interviews.

This year alone, we've reviewed over 7,000 video interviews—something that simply wouldn’t have been feasible with phone-based screening. As a result, we've enhanced the candidate experience and are able to identify and engage with higher-quality talent more effectively.

The platform is exceptionally user-friendly for both our recruiters and candidates. Its clean, intuitive interface makes the experience seamless from start to finish.

The support from Willo has been outstanding. Faith, our Customer Success Manager, is always just an email away, and her responsiveness and dedication make a real difference. Nothing is ever too much trouble.

**What do you dislike about Willo Video Interviewing?**

Nothing - the platform really works for us and I'm so glad we found Willo!

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Flexibility has been the biggest game-changer for us. Before using Willo, our candidate experience was lacking, we simply couldn’t effectively review everyone entering our pipeline. Now, we're able to assess every candidate, and the feedback from applicants has been overwhelmingly positive.

We estimate that we've saved over 7,000 hours this year alone!

**Official Response from Rachel Thomson:**

> Thank you so much for this incredible review! We’re absolutely thrilled to hear how Willo has transformed your early careers recruitment process and helped you save such a huge amount of time 7,000 hours is amazing!

It’s fantastic to know that the flexibility, ease of use, and improved candidate experience have made such a positive impact on your team. We’re especially glad to hear Faith has been so helpful—she’ll be delighted to hear the shoutout!

Thank you again for your continued trust and support. We're so proud to be part of your journey and are always here whenever you need us 😊

  ### 44. Innovative thought with an exceptional execution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lea G. | Recruitment Relationship Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Willo Video Interviewing?**

In our company, we love using Willo in our day-to-day processes to make the hiring experience easy and efficient. We have been parting with Willo for years and never regretted our decision at any time. The integration of the platform in our process was easy, especially with the support of the Willo-star Faith, who gives her all to make the experience and service exceptional from all fronts. Without the interview system, we would spend all our days interviewing candidates, but instead, we have the time to focus on the rest of the recruitment process as well.

**What do you dislike about Willo Video Interviewing?**

Unfortunately, not all our ideas can be implemented, which shows that they have the individual users in mind, but trust the overall experience of all business and guest users. The upside here is that MANY of our ideas and thoughts can be implemented and accommodated, which makes our daily processes run even smoother.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

As we interview hundreds of candidates per month it significantly decreases the time spent on initial interviewing and leaves more time to follow up with qualified and motivated candidates for a second interview after.

**Official Response from Rachel Thomson:**

> Thank you so much for your amazing review! We're thrilled to hear how Willo has become such an important part of your daily hiring process and that it's helping your team save valuable time. It’s also wonderful to hear Faith has been such a strong support for you — we’re lucky to have her!

We really appreciate your feedback and ideas as well. While not every request can be implemented, your input plays a big part in helping us continually improve Willo for everyone. Thanks again for being such a valued partner over the years we’re excited to keep supporting your success! 😊

  ### 45. Great resources for all aspects of hiring.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian P. | Director of Talent Acquisition, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

The tools ability to document and cover areas of an interview prior to a recruiter jumping in helps alleviate time and pressure from talent acquisition ensuring they are only talking to the most qualified people.

**What do you dislike about Willo Video Interviewing?**

More time options as far as length. It would be great if there were unlimited options or 10 minutes.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Its helping our TA team only speak to the most qualified of candidates.

  ### 46. User-Friendly and Efficient, Though Lacks Human Touch

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Willo Video Interviewing?**

The ease of use of the platform from an interviewer & interviewee point of view. It is quick to set up & input the relevant questions for the participant to answer. When reviewing the videos the controls available are great helping to pinpoint sections of interest quickly.

**What do you dislike about Willo Video Interviewing?**

Sometimes the participants feel strange recording themselves & struggle to answer the questions in the same way as with an human interaction.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Time constraints when reviewing candidates for further interviewing stages, it helps pick out the wheat from the chaff.

  ### 47. Absolutely BRILLIANT.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray Y. | Director for Human Resources & Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Willo Video Interviewing?**

Willo saves us BOATLOADS of time and resources. If you interview regularly you have, no doubt, experienced being five minutes into an interview and having that distinct, sinking realization that it's a "no". But to not be rude, you let the interview proceed to a reasonable conclusion. Now you've wasted a bunch of time setting up the interview, bringing in other staff to assist, and enduring a total fail of a candidate just to be polite. Willo eliminates ALL of that. Your first impression fails are now eliminated before the extra time is invested. Is Willo worth it? Yes - by LEAPS and BOUNDS. 1000 times, yes. It is also super simple to use, and the customer support is fantastic. I use Willo for hiring every single time and have no intentions of ever stopping.

**What do you dislike about Willo Video Interviewing?**

Video interviewing is simply a bit intimidating and/or awkward for some folks.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It helps swifly eliminate the individuals we know won't be a good fit without needing to sit down for an hour in an in-person interview.

**Official Response from Hamish Livingston:**

> Thanks for your review, Ray - we are delighted to hear that Willo is helping to make your hiring process more efficient! 

We really value the feedback and we are constantly evaluating ways to improve our candidate journey to make candidates feel even more comfortable with the interviewing experience. 

Keep an eye on our public roadmap (link below) for upcoming candidate improvements - you can upvote & subscribe to posts that you're interested in. Please feel free to create a new post if you have a request that you can't see on the roadmap too!

https://feedback.willo.video/roadmap

  ### 48. Easy to Use with User-Friendly Functionality

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Willo Video Interviewing?**

Ease of use and user-friendly functionality

**What do you dislike about Willo Video Interviewing?**

Customer service was slow to respond sometimes. Pricing went up.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Efficiency in hiring process, saving time

  ### 49. Present talent with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Willo Video Interviewing?**

Ease of use, able to view on phone. Clients appreciate easy to navigate.

**What do you dislike about Willo Video Interviewing?**

I am pleased with service and support. I also appreciate the updates on new features.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Meet a candidate, get a snapshot of who they are "behind the resume"

  ### 50. Effective platform for flexible interviews

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rita V. | Employee Relation Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Willo Video Interviewing?**

The possibility to customize all questions and structure of the interview

**What do you dislike about Willo Video Interviewing?**

The common technical issues, such as with sound

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Saving the time of interviewing people and giving our candidates the flexibility of doing it whenever they want

**Official Response from Rachel Thomson:**

> Thanks for taking the time to leave a review. We're glad to hear you're finding the flexibility and customisation helpful for your interviews.

Sorry to hear you've run into some technical issues—please know our support team is available 24/7 to help with anything that comes up. Don’t hesitate to reach out if you need us! Thanks again for your feedback.


## Willo Video Interviewing Discussions
  - [What would you do to improve the number of candidates that complete a Willo interview?](https://www.g2.com/discussions/what-would-you-do-to-improve-the-number-of-candidates-that-complete-a-willo-interview) - 3 comments, 2 upvotes
  - [What is the best app for video interview?](https://www.g2.com/discussions/what-is-the-best-app-for-video-interview) - 1 comment
  - [How much does Willo cost?](https://www.g2.com/discussions/how-much-does-willo-cost) - 1 comment
  - [What are 3 advantages of video interviews?](https://www.g2.com/discussions/what-are-3-advantages-of-video-interviews) - 2 comments
  - [How does Willo interview work?](https://www.g2.com/discussions/how-does-willo-interview-work) - 3 comments

- [View Willo Video Interviewing pricing details and edition comparison](https://www.g2.com/products/willo-video-interviewing/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+11%3A54%3A16+-0500&secure%5Bsession_id%5D=1925c36d-f974-4cc6-b506-a17cd6729627&secure%5Btoken%5D=57d603566b49cd3060bce4408d098428cbfaebd014939253cdf972c33b218c55&format=llm_user)
## Willo Video Interviewing Integrations
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [Avature](https://www.g2.com/products/avature/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [Integrately](https://www.g2.com/products/integrately/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews)
  - [Oracle Workforce Management](https://www.g2.com/products/oracle-workforce-management/reviews)
  - [Pinpoint](https://www.g2.com/products/pinpoint-software-pinpoint/reviews)
  - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews)
  - [Teamtailor](https://www.g2.com/products/teamtailor/reviews)
  - [Tribepad](https://www.g2.com/products/tribepad/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews)
  - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Willo Video Interviewing Features
**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform Content**
- Technology
- File Sharing
- Customization

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Dashboards

## Top Willo Video Interviewing Alternatives
  - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (684 reviews)
  - [Hireflix One-Way Video Interviewing](https://www.g2.com/products/hireflix-one-way-video-interviewing/reviews) - 5.0/5.0 (428 reviews)
  - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - 4.8/5.0 (241 reviews)