--- title: Willo Video Interviewing Reviews meta_title: 'Willo Video Interviewing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Willo Video Interviewing works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 283 scale: '5' date_modified: '2026-09-22' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting ---

Willo Video Interviewing Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Willo Video Interviewing easy to use and intuitive, enhancing candidate screening and streamlining processes. (30 mentions)
Users appreciate the time-saving benefits of Willo Video Interviewing, allowing focus on other important recruitment tasks. (26 mentions)
Users value the efficient interviewing process of Willo, allowing more focus on recruitment beyond interviews. (18 mentions)
Users highlight the efficient candidate management of Willo, enabling timely and streamlined assessments of applicants. (14 mentions)
Users appreciate the user-friendly interface of Willo Video Interviewing, making the setup and process effortless for all managers. (9 mentions)
Users find the editing issues cumbersome, requiring a time-consuming process to make necessary changes to interviews. (6 mentions)
Users find that video interviews can feel impersonal, lacking real-time interaction and a personal connection during the process. (5 mentions)
Users face integration issues with Willo, finding it challenging to use alongside existing systems like UKG Pro. (4 mentions)
Users experience bugs and usability issues that hinder effective candidate management and may deter certain candidates. (2 mentions)
Users find the email issues problematic, as invites often land in junk folders affecting candidate communication. (2 mentions)

5 Pros or Advantages of Willo Video Interviewing

5 Cons or Disadvantages of Willo Video Interviewing

Ekta G.
EG
Ekta G.
Business Analyst
Mid-Market (51-1000 emp.)
"Flexible, Straightforward Video Interviews That Let Candidates Shine"
5/5
What do you like best about Willo Video Interviewing?

What I like best about Willo Video Interviewing is the flexibility it gives candidates to complete an interview at a convenient time. The platform is straightforward to use, and the pre-recorded video format makes the process efficient while still allowing candidates to communicate their personality and experience beyond a written application. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

One thing I dislike about Willo Video Interviewing is that recording responses can feel a little unnatural compared with a live conversation. It would also be helpful to have more flexibility around retakes and clearer guidance on what interviewers are looking for before starting the interview. Review collected by and hosted on G2.com.

Matthew M.
MM
Matthew M.
Head of Human Resources
Small-Business (50 or fewer emp.)
"Flexible Candidate Scheduling, Configurable Setup, and Timely Submission Updates"
4.5/5
What do you like best about Willo Video Interviewing?

The ability for candidates to conduct an interview on their time. The ability to configure the platform for the best use of the client. The timeliness of getting updates from Willo on candidate submissions and overall, the quality of the platform. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

The options once the interview has been conducted are either reject or accept. The options are limited and should include additional options such as keep for later, hold at this time, snooze, etc. Very rigid. The AI intelligence, while accurate, can be also very harsh and possibly a liability for HR users if they elect to copy the feedback into the interviewing portal. Review collected by and hosted on G2.com.

Merri G.
MG
Merri G.
Human Resources Director
Mid-Market (51-1000 emp.)
"A Game-Changer for Recruitment Efficiency"
5/5
What do you like best about Willo Video Interviewing?

Willo has helped streamline our recruitment process by making initial screening more efficient and consistent. It allows us to assess candidates against our core values and role requirements in a structured way, while giving candidates the flexibility to complete their interview at their convenience. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

While Willo is a great time saver, reviewing multiple video responses can still be time-consuming, particularly when recruiting for high-volume roles. It works best as part of a wider recruitment process rather than a complete replacement for live interviews. Review collected by and hosted on G2.com.

João Pedro M.
JM
João Pedro M.
Talent Acquisition Specialist (LATAM)
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Incredible Experience With Some Suggestions for Improvements"
5/5
What do you like best about Willo Video Interviewing?

I had an incredible experience with Willo Video Interviewing. It looks very good and works well in most things. Additionally, the initial setup was quite simple and smooth. When compared to the software we used previously, like Adobe Frame, Willo Video Interviewing seemed more efficient and less manual. I believe it is the best image and video software available for assessments. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

The issue of separating candidates once they are evaluated is something that could be improved. Currently, the organization is not very good. Review collected by and hosted on G2.com.

Response from Matthew Best of Willo Video Interviewing

Thanks so much for taking the time to share this, João — really appreciate it. Great to hear you’ve had such a strong experience with Willo and that it’s helping streamline your evaluation process while being easy to set up and use — that’s exactly what we’re aiming for.

Really appreciate the feedback on candidate organisation as well — I’ve asked your Customer Success Manager to reach out and gather more detail so we can get this onto our roadmap. We genuinely value hearing directly from customers to keep improving the experience.

Matthew Best

Hazel W.
HW
Hazel W.
President
Small-Business (50 or fewer emp.)
"Streamlined Interview Process with Intuitive Flexibility"
5/5
What do you like best about Willo Video Interviewing?

I like that we can constantly change and update Willo Video Interviewing to fit our needs, and this flexibility is very helpful for different scenarios. I appreciate that we can send a cover letter to interviewees, giving them the opportunity to practice. I also like the reminder feature, which can be sent out as many times as needed. I find it easy to use, and it allows us to automate some of the processes so we don't have to manually handle the videos. We have agents who can simply pick up the process and send it out to the right people. The setup was very easy, and I'm confident that creating more videos will also be straightforward. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

I do get annoyed when there's old interviews that never got done and we need to delete them. Every time I delete an old one, it takes me all the way back to the top, and then I have to scroll all the way back down. It'd be much better if I could just delete multiples at a time and not have to keep going through that list. I also wish that Willo didn't end up in people's junk mail so often. We have to include in our letters that they should look for the link in their junk folder. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Applicant Screening, Cost-Effective Tool"
4/5
What do you like best about Willo Video Interviewing?

I find Willo Video Interviewing easy to use and cost-effective compared to other providers. It streamlines the hiring process by allowing us to assess candidates in a simple and efficient way. The platform's ease of use aids our team in collaborating on and reviewing applications, with the ability to share notes and insights in one centralized location. This single platform solution saves us significant time by avoiding the need for multiple platforms and separated notes. Additionally, the ability for applicants to provide video responses simplifies the selection process. We're pleased with the improvements to their subscription service, which align with our hiring periods and enhance its value for us. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

compared to other providers we are happy with the service and platform Review collected by and hosted on G2.com.

Christine A.
CA
Christine A.
Truck Dispatcher
Mid-Market (51-1000 emp.)
"Makes Reviewing and Sharing Candidate Interviews Easy"
5/5
What do you like best about Willo Video Interviewing?

It helps a lot, especially when we want to remember a specific applicant, because we can go back and review their interview. It’s also useful when we’re on the fence about hiring, since we can share the interview with another co-worker who is conducting interviews. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

Only thing I do not like is the constant emails to upgrade the product. Review collected by and hosted on G2.com.

FG
Fernando G.
Senior Campus Recruiter
Enterprise (> 1000 emp.)
"Saving Time Screening New Graduates"
4/5
What do you like best about Willo Video Interviewing?

What I like most about Willo Video Interviewing is how intuitive and easy it is to set up and navigate. The platform makes it simple to create interview workflows quickly, which is especially valuable in fast-paced recruiting environments. From a campus recruiting perspective, it’s been particularly effective.we’re able to gather a high volume of candidate responses efficiently, and candidates consistently share positive feedback about their experience. Overall, it streamlines the process for both recruiters and candidates while maintaining a strong user experience Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

One area for improvement with Willo Video Interviewing is the assessment setup. It can feel too basic and lacks the level of structure needed for more comprehensive evaluations. For roles that require deeper screening or standardized scoring, the platform could benefit from more advanced customization options, such as structured assessment frameworks, weighted scoring, or more robust evaluation criteria. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Candidate Screening with Great UI"
5/5
What do you like best about Willo Video Interviewing?

I like that I can interview candidates in a very short amount of time and get good feedback from the platform about the kinds of questions I'm asking. Interviews can be live in less than a day, which means candidates can respond quickly and I can review them promptly to make decisions on next steps. The interface is really clean, simple, and user-friendly, making the process smooth. Candidates really enjoy using it too; it's simple for them even if they've never done it before. It allows them to add a face to the name and express their passion for the role, something not possible in a standard CV. The time-saving aspect is a massive benefit, as it helps with scheduling challenges that arise from candidates' long or complex work hours. The initial setup was incredibly easy, requiring barely any thought process. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

I wish I could communicate directly with candidates more easily from within the platform, like emailing queries or follow-up questions from the platform, since these options aren't currently available. But I can send some automated emails from within the platform, which is great. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Simplifies Admissions with Seamless Integration"
4.5/5
What do you like best about Willo Video Interviewing?

I like that Willo Video Interviewing simplifies the interview component of our admissions application process, freeing up our staff from spending time working with staff and applicants to schedule virtual interviews across timezones. The availability of Willo Video Interviewing integrates easily with our existing systems, and our admissions team and academic team find it simple to navigate. Additionally, I appreciate having the ability to customize questions and include multiple-choice and written responses, along with video responses within the interview process. Review collected by and hosted on G2.com.

What do you dislike about Willo Video Interviewing?

We use a single URL option for interviews as we do not provide unique interview URLs to each applicant. As a result, our interviewees can't save the process of their interviews if they wish to continue it later. Occasionally, interviewees have expressed complications in the interview process such as technical errors or internet connectivity issues which has caused them to loose their progress and required them to start their interview over. Review collected by and hosted on G2.com.