--- title: WhatsApp CRM Reviews meta_title: 'WhatsApp CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how WhatsApp CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # WhatsApp CRM Reviews **Vendor:** Cloodo **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About WhatsApp CRM WhatsApp CRM is a cutting-edge solution designed to revolutionize customer relationship management for businesses worldwide. With its seamless integration with WhatsApp, the world's leading messaging platform, this powerful software brings immediate value to your day-to-day operations, empowering you to simplify and enhance every aspect of customer interactions. At its core, WhatsApp CRM is built to streamline customer relationship management processes, making it effortless to convert leads, deliver exceptional support, and optimize team workflows. By harnessing the power of WhatsApp, a globally recognized and widely adopted communication channel, this solution ensures that you can connect and engage with your customers on a personal level, fostering strong relationships and driving business growth. The key attributes of WhatsApp CRM make it stand out in the market. Its comprehensive features cover every facet of customer engagement and support, providing a holistic approach to managing customer relationships. From centralized message management to lead conversion directly from WhatsApp chats, this solution empowers you to capture, nurture, and convert potential customers seamlessly. One of the major differentiators of WhatsApp CRM is its advanced ticket management system. It simplifies and streamlines the support process, allowing your team to address customer inquiries promptly and efficiently. With automated ticket assignment and tracking, you can ensure that no query goes unanswered, enhancing customer satisfaction and building trust. WhatsApp CRM's value extends beyond customer support. With its simplified workflows and automation capabilities, it optimizes your team's productivity and efficiency. By automating repetitive tasks, providing real-time insights into customer behavior, and facilitating personalized experiences, you can deliver exceptional service and stand out in the market. In a competitive landscape where effective customer communication and relationship management are paramount, WhatsApp CRM emerges as a game-changer. Its ability to leverage the widespread popularity of WhatsApp, coupled with its comprehensive features and simplified workflows, sets it apart as the ultimate solution for businesses seeking to enhance customer relationships, drive sales conversions, and gain a competitive edge. Embrace WhatsApp CRM today and unlock the full potential of your customer engagement and business growth. ## WhatsApp CRM Reviews ### 1. WhatsApp CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about WhatsApp CRM?** Its easy to use, user friendly and simple UI. **What do you dislike about WhatsApp CRM?** Nothing as such everything is good and fulfills requirements. **What problems is WhatsApp CRM solving and how is that benefiting you?** It helps me track all my leads and send follow ups to these potential leads. ### 2. Sales Boast and customer trust customer relationship management **Rating:** 5.0/5.0 stars **Reviewed by:** Harshal C. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about WhatsApp CRM?** Fast replies to customer, Catalogue creation and label creation, Easy in use, **What do you dislike about WhatsApp CRM?** Only limited to 5 people as of now, data protection related to pricing is fear, data loading takes time and message disappears **What problems is WhatsApp CRM solving and how is that benefiting you?** Helps to create catalogue of prodcuts which are currently available and with prices. So many people and check the catalogue and they can get the update without even texting us. ### 3. Very user friendly and perfect for all size of businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Dipika C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about WhatsApp CRM?** Best feature of this application is its dashboard where it is easy to find and launch campaigns. **What do you dislike about WhatsApp CRM?** No dislikes as of now as I want to still explore more. **What problems is WhatsApp CRM solving and how is that benefiting you?** I did not have a one-stop CRM Tool to help me out and this is what helping me here and solving my concern. ### 4. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** April N. | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about WhatsApp CRM?** The thing I like most about the platform is the ease of using it. **What do you dislike about WhatsApp CRM?** I wuish there was more that could be done on the platform. **What problems is WhatsApp CRM solving and how is that benefiting you?** Although it is an excellent communication platform, there are some limits to using the platform. - [View WhatsApp CRM pricing details and edition comparison](https://www.g2.com/products/whatsapp-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+18%3A49%3A02+-0500&secure%5Bsession_id%5D=357b6dd7-a5e3-483f-af68-1333791b58b3&secure%5Btoken%5D=40d36a9860c261a0ffa0f6ec0c8fb69557c1c1dec2baaf02b4e6cf312e1b9831&format=llm_user) ## WhatsApp CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top WhatsApp CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,666 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,172 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,264 reviews)