Webfleet Reviews & Product Details

If you don't need technical support, or customer service, they are great. Review collected by and hosted on G2.com.

If you need customer service, you won't get it. If you have a technical issue, it won't get fixed. Review collected by and hosted on G2.com.

Nothing of note, it just works simply but you do not get an app service unlike much cheaper providers Review collected by and hosted on G2.com.

There are much simpler and cheaper solutions out there from Plant-I and TruTrak.

I had been cold called by this company as we have a fleet of hire vehicles. I believed I was signing up for two devices for two years but apparently they signed me up for four which was never discussed in our phone calls. We have other telematics providers who during COVID happily offered us a pause in service as we had no work for months, many of our fellow hire companies in London went out of business. Plant-I gave us 4-5 months pause in payments but still kept the tracking live! They then reduced their costs from £8 to £4 per month per unit. TomTom Webfleet best price they could do was £11 per unit...for FOUR YEARS, its laughable. All other services have an app, TomTom do not...it costs extra. Review collected by and hosted on G2.com.

After being a customer since 2013 to cancel the account was nothing but a nightmare, the first 5 year the tracking service was good after that units were going bad one by one not working we reached out to tom tom webfleet trying to resolve problem getting transferred to so many tech support. Bottom line webfleet wanted us to spent another 6000 on up dated equipment. We called to cancel in December here I"M in May and they are still charging my credit card. Stay away from this Company. I'm so very disappointed that being a good customer all this years this is the treatment we are getting. Review collected by and hosted on G2.com.

Customer service, on hold for Terry Alexandrovich for over 1 hour and was disconnected 3 times when she picked up. Review collected by and hosted on G2.com.

I love how tom tom is linked to service titan and when dispatching it goes straight to the gps unit in truck and tech is able to approve job order and go to job. Review collected by and hosted on G2.com.

sometimes the gps drops, only happened couple times so far Review collected by and hosted on G2.com.