# vScreen Reviews
**Vendor:** Vizolution  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About vScreen
vScreen is a customer service software and SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs. vScreen allows telephony agents and customers to connect via a secure screen-sharing session, accessible on any PC, tablet or mobile.




## vScreen Reviews
  ### 1. V-Screen Overlook

**Rating:** 2.5/5.0 stars

**Reviewed by:** Wayne G. | Retentions Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about vScreen?**

V-Screen did what it was supposed to. It showed customers a clear pathway

**What do you dislike about vScreen?**

V-Screen was very slow and hard to connect to

**Recommendations to others considering vScreen:**

Patience - it is an excellent system, but it takes its time going through things. it needs to be streamlined down to create a better experience

**What problems is vScreen solving and how is that benefiting you?**

V-Screen helped with bringing our overall call time down & benefitted us as the customer can visually read the Terms and conditions

  ### 2. Reliable remote support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishwas V. | Software engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2020

**What do you like best about vScreen?**

the best part is:
- Perfect for file sharing 
- Reliable in Document signature
- Web-based Deployment available

**What do you dislike about vScreen?**

Things which vScreen should include:
- introduce Desktop and mobile application
- Also, offer a free trial

**What problems is vScreen solving and how is that benefiting you?**

- file sharing 
- Document signature


## vScreen Discussions
  - [What is vScreen used for?](https://www.g2.com/discussions/what-is-vscreen-used-for)

- [View vScreen pricing details and edition comparison](https://www.g2.com/products/vscreen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+02%3A33%3A56+-0500&secure%5Bsession_id%5D=0984f521-33e5-494b-a4f5-3d1c32556f61&secure%5Btoken%5D=cb4b9ede08c2d06d073c794311c905ee8fafacbb20f79297d79acad5bfa08ca4&format=llm_user)

## vScreen Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Performance**
- Reporting

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