--- title: Vonage Business Communications Reviews meta_title: 'Vonage Business Communications Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 503 reviews by the users' company size, role or industry to find out how Vonage Business Communications works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 503 scale: '5' date_modified: '2026-08-01' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vonage Business Communications Reviews **Vendor:** Vonage **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.3/5.0 **Total Reviews:** 503 ## About Vonage Business Communications Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability. ## Vonage Business Communications Pros & Cons **What users like:** - Users commend the **ease of use** of Vonage Business Communications, enhancing their daily communication with prospects effectively. (20 reviews) - Users value the **integrated calling features** of Vonage, enhancing communication and simplifying remote team interactions. (9 reviews) - Users praise Vonage for its **fantastic customer support** , enhancing their overall experience with the service. (9 reviews) - Users commend the **reliability** of Vonage Business Communications, ensuring consistent connectivity for their daily business engagements. (9 reviews) - Users value the **excellent voice quality and comprehensive features** of Vonage, making it ideal for communication needs. (9 reviews) - Users appreciate the **easy-to-use messaging features** of Vonage Business Communications, enhancing their communication efficiency on-the-go. (8 reviews) - Customer Service (7 reviews) - Easy Integration (7 reviews) - User-Friendly (7 reviews) - User Interface (7 reviews) **What users dislike:** - Users report **texting limitations** with Vonage, affecting message delivery and causing frustration during communications. (8 reviews) - Users express frustration with **slow and unhelpful customer service** , hindering issue resolution and complicating project needs. (4 reviews) - Users report frequent **call drops** , leading to missed communications and frustrating connectivity issues with Vonage Business Communications. (3 reviews) - Users experience **connection issues** with Vonage, leading to dropped calls and missed alerts despite generally good service. (3 reviews) - Users find Vonage Business Communications to be **expensive** , especially for small businesses and startups seeking affordable solutions. (3 reviews) - Users find Vonage Business Communications **too expensive** compared to other providers, affecting their overall satisfaction. (3 reviews) - Limited Features (3 reviews) - Poor Customer Support (3 reviews) - Users report **call connectivity issues** with Vonage, including dropped calls and trouble transferring between devices. (2 reviews) - Users experience frequent **call dropping** issues with Vonage Business Communications, impacting reliable communication. (2 reviews) ## Vonage Business Communications Reviews ### 1. Easy and efficient way to connect to your clients and customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Tanima T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Vonage Business Communications?** Calls that we make from vonage do not get dropped in between and we don't get any disturbances as well. **What do you dislike about Vonage Business Communications?** Vonage does take up a lot of RAM so it does slow down your system quite a bit. **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage helps us to connect to our clients and customers so we can communicate more proficiently. ### 2. user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** JD L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Vonage Business Communications?** user friendly system, multi-functional uses **What do you dislike about Vonage Business Communications?** I wish that it integrated with Outlook so contacts would sync **What problems is Vonage Business Communications solving and how is that benefiting you?** VOIP ### 3. Review for Vonage **Rating:** 4.5/5.0 stars **Reviewed by:** Mehak k. | Senior Recruitment Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Vonage Business Communications?** Vonage provides a range of features, including voice, messaging, video conferencing, and team collaboration tools. It allows employees to work from anywhere and on any device, **What do you dislike about Vonage Business Communications?** The software relies heavily on a stable internet connection. Like any other technology, the software may experience technical issues, such as downtime or glitches that may affect the user experience **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage Business Communications offers businesses a comprehensive communications solution that can help them stay connected, collaborate effectively, and improve productivity. ### 4. The best software among all I've used for over a year **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh B. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Vonage Business Communications?** I like how I can share pictures over a text message and common features like SMS and Calls, Voicemail and Conference are so user friendly and so effortless to use. **What do you dislike about Vonage Business Communications?** I'm using it on both devices, Have no complaints when using Vonage in the laptop, but assume that if you're in a zoom meet and the phone rings, you have to pick up or disconnect because by pressing the volume down key it doesn't get silenced, and keeps ringing at a high volume. **What problems is Vonage Business Communications solving and how is that benefiting you?** As a CSR I've have to resolve many issues of our customers and for that we were using different software for calling purpose. However, as the company grew, Vonage Business Communications came along to improve the process and the management liked it a lot for communication purposes. ### 5. Best Price for what you get, but you'll work for it **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Vonage Business Communications?** There are a lot of versatile options to Vonage. They have text messaging, call blocking, virtual receptionist, mobile app access, call parking, and electronic fax service. **What do you dislike about Vonage Business Communications?** Speaking from my 15 years in the customer service industry, Vonage has the most inefficient service team I have dealt with. I have been a customer for nearly 4 years and have had to communicate with Vonage countless times. They do not respond to e-mails. They do not respond to online submitted help tickets. The technicians on the phone either tell you something wrong or do not know the answer, the latter usually causing the former. The account representatives also have shared misinformation about their services, or have not presented full information that is important to your order. No one seems to fully understand what you are looking for, and if you have to call them back, then you are starting over from scratch, even with a help ticket, because the next person doesn't usually understand the issue. This is not a one-time experience. I have spoken to Vonage many times over the years of our service and have set up dozens of their phones. We usually just compromise with the shortcomings because I cannot get Vonage to come to a resolution about something. **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage allows us to use the text message system on all our computers, which helps us communicate with our customers very efficiently. Vonage allows us to take calls from any mobile phone via the app, and this helps us with our mobility around our business. Vonage allows us to customize our messaging when customers call our business. ### 6. Platform to consolidate your voice and text communication needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2022 **What do you like best about Vonage Business Communications?** With Vonage it's very easy to create a system that will satisfy even the most demanding requirements for calls, texts, and faxes flow for any organization. I like the ability to easily create and manage pools of phone numbers and assign them to groups of users on as needed bases. I also like the ability to easily create a sophisticated menu system for callers to follow. The company has excellent live support which is accessible any day and time. **What do you dislike about Vonage Business Communications?** The documentation on the support website could be more detailed. The Vonage application could be more sophisticated, for example, it could allow more than one user to log in to the application from the same device using the same browser. The same application can also allow the operator to have more than two callers on hold. **What problems is Vonage Business Communications solving and how is that benefiting you?** The Vonage allowed us to consolidate phone systems from various offices in one location that allowed us to save time and human resources and streamlined business process management. ### 7. My customer experience with Vonage **Rating:** 4.5/5.0 stars **Reviewed by:** John V. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Vonage Business Communications?** I like that I get a quick response when I put in a ticket. The technician who responds is always very knowledgeable and gets the issue resolved quickly and correctly. I like that if I can both submit a ticket online or by phone if I so choose. **What do you dislike about Vonage Business Communications?** I don't really have anything that I can think of that I dislike about our phone system. **What problems is Vonage Business Communications solving and how is that benefiting you?** The problems I call Vonage for are usually moves, adds, or changes as well as occasional issues. These issues are always resolved in a timely manner and the technician always checks back with me to ensure the issue is resolved. ### 8. Switched from Five9 to Vonage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2022 **What do you like best about Vonage Business Communications?** User-friendly. No problem with recording and storing calls in the cloud. Great VOIP solution for the money. **What do you dislike about Vonage Business Communications?** - 24/7 support is premium and it should be paid extra for. Can't really say it's a minus, but wish I've underlined that for myself earlier when I started having problems. If you're calling internationally and need to add new countries to the calling list, it may take a day or two for some folks from the customer support team to add these to the list. And they would say it's been added. Good side - still, customer support is good at returning your calls. - There should be less noise when you're talking to cs and they're working from home. - Wish individuals could be associated with hashtags and notes. Integration with Google Claendar also could do good things. **What problems is Vonage Business Communications solving and how is that benefiting you?** Calling International customers for reasonable funds. Texts are also easy to be sent. ### 9. Perfect business solution for communications **Rating:** 4.0/5.0 stars **Reviewed by:** Sid K. | Project Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Vonage Business Communications?** All-in-one solution for calling, messaging, and conference calls **What do you dislike about Vonage Business Communications?** Dial in conference system could be simpler **What problems is Vonage Business Communications solving and how is that benefiting you?** Regular communication with clients and vendors ### 10. Great VOIP phone and internet service with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Sheri W. | Senior Office Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Vonage Business Communications?** Vonage has great customer service. I recently had an issue installing a new phone on my Vonage System. I called Vonage Support and got an excellent level 2 technician, Perry. He was able to resolve my problem, get my phone up and running in no time at all. He asked if I received a return merchandise label to return the old phone. I didn't have one, so he personally requested the return merchandise label and didn't close my ticket until he confirmed I got it. Perry was very patient, helpful and understanding. He listened to my issue, fixed the issue, all with a professional and friendly and helpful attitude. **What do you dislike about Vonage Business Communications?** Inherent in VOIP, if the internet goes down, you don't have phone service. Overall, the system works great the majority of the time. The procedure to transfer a call is more steps than our previous phone system, but once you learn the steps, it is easy. **Recommendations to others considering Vonage Business Communications:** If you want a great VOIP telephone system that can be used to connect multiple locations, this is a great system. There is good support and technical assistance. The system is easy to use. The phones can easily be programmed to roll right to employee mobile phones if you have employees that work off location. The Vonage app is great for answering company phone calls on your mobile phone from any location and doesn't reveal your personal mobile phone number. Excellent product and service! **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage also has an amazing phone app so I can answer the office phones from anywhere with my mobile phone. It is very helpful. All of our offices in different cities can be contacted with an easy 4 digit number. This is a real time saver. My vonage phone has a great call log on the phone and in the app, so it makes it really easy to retrieve phone numbers. ### 11. VOIP phone service **Rating:** 1.5/5.0 stars **Reviewed by:** Shelly N. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Vonage Business Communications?** A few years back, it was a good change from hard phone line to VOIP with Vonage. Their customer service was supportive throughout the transition and initial set up, but over time the support and customer service dwindled. **What do you dislike about Vonage Business Communications?** We were no longer able to speak with a live person for help, questions, issues, or anything. It was all driven by self help utilizing their website. We started having quality issues and calls dropping multiple times daily. We had our IT person check connections, internet, etc. There was nothing wrong on our end, but Vonage would not recognize this issue nor do anything to rectify the issue. This eventually prompted us to find another VOIP provider. **Recommendations to others considering Vonage Business Communications:** Find a VOIP company that will offer good customer service, options to talk with live people for help, and quick response times. **What problems is Vonage Business Communications solving and how is that benefiting you?** We switched from Comcast to Vonage, and it gave us more control and more options to manage set ups internally. Comcast was experiencing several national outages that were affecting our business as well. ### 12. Switched from Mitel to Vonage... **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin P. | Strategic Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Vonage Business Communications?** We switched from Mitel to Vonage January 2021. It has been a game changer for us. I can now answer calls on my desk phone, computer and cell. Being able to make business calls from my mobile has dramatically changed the way I work. I'm no longer confined to my office and can be productive anywhere. We also have a contact center. The reporting and the tools available for agent visibility and call reporting has been much, much better than what we had before. We got all these things while also cutting costs. Definitely recommend switching to Vonage. **What do you dislike about Vonage Business Communications?** Not anything I can think of that particularly bothers me about Vonage. The only thing that comes to mind was after switching when I'd get a call my softphone, cell and desk phone would ring all at the same time. It took me a day or so to figure out what the best settings would be for my preferences, but that is minor. Now the ability to have the choice to route calls to wherever I want has become the biggest thing I love. **What problems is Vonage Business Communications solving and how is that benefiting you?** The reporting and the tools available for agent visibility and call reporting has been much, much better than what we had before. Our answer rate has definitely improved since moving to Vonage. ### 13. Unwavering service and committment **Rating:** 5.0/5.0 stars **Reviewed by:** Becky G. | Vice President of Agency Operations and Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Vonage Business Communications?** Our firm has been a client with Vonage for about 4 years now. Alex Comstock is our contact and I am so grateful to have him assigned to our account. His prompt and excellent service is beyond measure. Alex approaches each of our VOIP needs with caring, dedication, and knowledge. Since working with Alex, I have never had to settle when it comes to the needs of our firm. You have not had excellent service paired with top of the line hardware/software, Vonage should be your next call. **What do you dislike about Vonage Business Communications?** Nothing at this time. We have struggled in the past with getting our needs met through just the Chat feature. We reached out to the company and requested an Account Rep be provided to us. We now have a dedicated Account Manager, Alex Comstock, and we couldn't be happier. **Recommendations to others considering Vonage Business Communications:** Call and ask for Alex Comstock. He is our Account Manager and I would be lost without him. **What problems is Vonage Business Communications solving and how is that benefiting you?** We have solved the challenge of having one company to work with to support the many individuals within our organization. With having one provider, we are able to support all of the agents with their telecom needs. ### 14. Vonage was a lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Vonage Business Communications?** I think what is most helpful about Vonage is the responsiveness of their customer service and ease of use of their product(s). I think the upsides are consistently great call quality, competitive pricing for service, and customer service. **What do you dislike about Vonage Business Communications?** We switched to Vonage in August 2020, and since then, there is not one thing I would say that I dislike. **What problems is Vonage Business Communications solving and how is that benefiting you?** We are paying the same amount as we did for our old service, which consistently had poor call quality. No one with our prior VoIP company was able to explain to us why the call quality was so consistently poor. With Vonage, we are actually saving a bit of money each month and not only have near-perfect call quality all the time, but the service is easier to use and the customer service is always helpful and responsive. ### 15. NBF VBC and VCC Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Vonage Business Communications?** It provides our business modern contact center capabilities and the platform integrates very well with our Salesforce platform. It's a significant improvement over our previous Cisco solution which was on-prem, more expensive, and limited in capabilities. The Vonage PM and Engineer (Jose Chappa and Luis Hoyos) were very good and provided excellent planning, design, training, implementation and support services. Great communication and collaboration and both VBC and VCC implementations were smooth and relatively issue-free. **What do you dislike about Vonage Business Communications?** We just completed our migration last week - it went quite smoothly. We're now in the phase of getting our agents familiar with the nuances of the new solution and tweaking settings and configurations. Nothing in particular to identify at this point. **What problems is Vonage Business Communications solving and how is that benefiting you?** Our previous solution didn't have business functionality our call center wanted. Vonage provides that, integrates well with Salesforce, works in the cloud as a SaaS solution, and lowers our ops costs. ### 16. Best solution with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Vic L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Vonage Business Communications?** We have installed hundreds of clients with different Hosted VoIP companies solutions. Vonage is the easiest interface and most user-friendly portal. Post implementation this is key. **What do you dislike about Vonage Business Communications?** There are some features that should be added - like the ability to append notes onto a call, the ability to record a call from the beginning- at any point along the call. **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage combines the best of all of the platforms that we have seen for unified communications into one easy to use platform that is easy to use, easy to administer and easy to train. ### 17. Vonage Makes Business Communication Easy for Everyone! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Vonage Business Communications?** I love that Vonage has a wide range of ways to communicate with our internal team, as well as our external team. I can message, fax, call, and set up meetings all in one place! **What do you dislike about Vonage Business Communications?** There isn't anything I have found that I dislike. The only issue I ever had was with faxing and Vonage customer support was helpful. They even followed up with me to make sure the issues was resolved. **Recommendations to others considering Vonage Business Communications:** If you are looking for one application to give you all the communication tools you need, Vonage Business Communications is the way to go! **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage Business Communications is a one-stop-shop for communicating with your team and your clients. A huge benefit is that I have all the modes of communication in one place so I don't have to open several apps to communication in different ways. ### 18. Love Vonage! **Rating:** 5.0/5.0 stars **Reviewed by:** Ann B. | Partner Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Vonage Business Communications?** texting, video meetings, easy to use, support **What do you dislike about Vonage Business Communications?** I cannot think of anything missing off hand **Recommendations to others considering Vonage Business Communications:** Try it you will love it and save time and money. **What problems is Vonage Business Communications solving and how is that benefiting you?** It is user-friendly and easy on the eyes. I love the simplicity and it is not busy with a lot of fancy jargon that would scare the average person off. I can call, text, listen back to conversations in case I missed an important detail and read my voicemails. I do not need a clunky phone, just a headset. I now have more room on my desk with the use of the softphone ap, I do not need a phone at all! It comes with me when I need to go out of town. Just bring your cell phone with the ap or your laptop! ### 19. Very attentive **Rating:** 5.0/5.0 stars **Reviewed by:** Athena K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Vonage Business Communications?** I enjoyed that I am able to call Vonage customer service and they will work with me, no matter how long it takes, to solve the problem. They will even call back in a few days to ensure I am still satisfied and have no other issues. **What do you dislike about Vonage Business Communications?** I do get a little frustrated when they call and I can tell most of them are working from home, which does not matter, but they should be able to be in a room with no other outside noise. Sometimes I hear kids, dogs and even traffic in the back ground and it is hard to concentrate on the task at hand. **What problems is Vonage Business Communications solving and how is that benefiting you?** The last time I called it was about the caller ID that callers see when any user calls out. ### 20. Service above all else **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Vonage Business Communications?** I very much admire the ease and efficiency of administering Vonage. **What do you dislike about Vonage Business Communications?** Some tickets do take a little long to take care of but still within acceptable times. **What problems is Vonage Business Communications solving and how is that benefiting you?** When I first started administering Vonage, I was very confused as I had never done this type of thing before. But the Vonage people were very good and patient about helping me learn. ### 21. Vonage - 10 out of 10 Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Vonage Business Communications?** Vonage has been a consistently great option for our clients as well as for our own business use. We love their robust feature list coupled with a very user friendly and sleek interface. You get a lot of bang for your buck. Even more, every interaction with their top notch team proves that they are customer focused and driven to help. Our guy, Alex Comstock, goes above and beyond to make sure needs are met and customers are happy. He truly is an expert at what he does. A+++ all around. :) **What do you dislike about Vonage Business Communications?** There isn't one thing I can think of as a "dislike" for Vonage. Great product with a great team behind it. **What problems is Vonage Business Communications solving and how is that benefiting you?** Agility in business communication to work from anywhere, quickly scale, communicate with customers easily, business SMS inbox to main line monitored by multiple team members, quick changes to call flow/voicemail via a simple to use Admin tool, and much more. ### 22. Good Online Phone System **Rating:** 2.5/5.0 stars **Reviewed by:** Shaina S. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Vonage Business Communications?** we are able to log in from either phone or desktop. Calls, texts, and video conferencing are all great features. You are also able to mute and forward calls if you would like. **What do you dislike about Vonage Business Communications?** Headsets disconnect from the system at times. **What problems is Vonage Business Communications solving and how is that benefiting you?** they are constantly fixing bugs ### 23. Unparalleled Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Vonage Business Communications?** EVERYTHING! Pricing is better than my existing analog service. Onboarding was very efficient. Alex Comstock is the Vonage representative that I was assigned. He was able to clarify my configuration concerns and masterfully handled all of the details from porting existing telephone numbers to providing any and all the materials necessary to learn about the new equipment and the vast array of features included in the Vonage Business VOIP service. **What do you dislike about Vonage Business Communications?** Nothing. The entire process was far less time-consuming than I imagined. The equipment arrived pre provisioned well in advance of the port date. I placed the equipment in position the day before the predetermined installation date. On the installation date, I signed into the Vonage video meeting and 45 minutes later the system was up and running. **Recommendations to others considering Vonage Business Communications:** Contact Rich Technology Group before reaching out directly. They are true professionals. **What problems is Vonage Business Communications solving and how is that benefiting you?** Bringing my communications system out of the stone age. Working remotely with the Vonage app is incredibly simple. I am sorry I did not do this years ago. ### 24. It is a great tool for calling and texting purposes in a business organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Muneeb (Mitch) B. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Vonage Business Communications?** The quality of the calls is very good and efficient in addition the voicemails are being delivered in a very good manner and audio Quality is really good, hardly have any bugs. **What do you dislike about Vonage Business Communications?** No Bugs as such, but once we receive calls there should be an option to leave them a text in case you are in a meeting or busy, same goes with when you are already on the call. **Recommendations to others considering Vonage Business Communications:** It is a great tool for calling in a business organisation. **What problems is Vonage Business Communications solving and how is that benefiting you?** I am a Talent Acquisition Assistant and I am working offshore & my deliverables are in the United States so it helps me a lot to be connected with the Clients and the organization. ### 25. Vonage works great **Rating:** 5.0/5.0 stars **Reviewed by:** Damian P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Vonage Business Communications?** Vonage has all the features we need and even more. We enjoy using it for our business. **What do you dislike about Vonage Business Communications?** The only downside is that we don't have mass messaging which we use a lot. **Recommendations to others considering Vonage Business Communications:** Make the switch to Vonage and get the best service. We used Ring Central and it's the worst customer service, we would never go back. **What problems is Vonage Business Communications solving and how is that benefiting you?** Haven't had any problems. ### 26. Accessible anywhere you go **Rating:** 3.5/5.0 stars **Reviewed by:** Rami H. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Vonage Business Communications?** Conveniently, all employees can download the application to their phones. If someone is is already on another call, someone else can still answer. The ease of transferring a phone call is also great. **What do you dislike about Vonage Business Communications?** The quality of the phone calls is not always the best. Sometimes the caller cannot hear me while I can hear them. Sometimes there is a lag in answering on a cell phone. I have the best quality when connected to a good wifi signal. **Recommendations to others considering Vonage Business Communications:** This is an excellent solution for a team that works on separate accounts and has their own clients. I do love the option that you can download the app onto your computer and make phone calls that way also. **What problems is Vonage Business Communications solving and how is that benefiting you?** Having access to office calls even while traveling helps when I need to respond to clients quickly. I can work remotely efficiently and effectively with business calls coming directly to my cell phone. ### 27. Vonage is best for Voip calling in USA **Rating:** 4.5/5.0 stars **Reviewed by:** Arun T. | Arun Tripathi , Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Vonage Business Communications?** Vonage provide the best audio quality voice even in slow internet. Also it's plan is not so costly. You can also do the meeting directly through the Vonage app where all of your teammates can connect to meeting by calling on the number and entering the meeting pin. It will provide the quick call facility.You can record your voicemassage response also. As per my opinion there is lots of reasons to like the Vonage.Along with that we also get the messaging facility also. If anybody is not responding the call you can drop him a text. Text messages is very effective way to connecting the candidates. **What do you dislike about Vonage Business Communications?** Sometime there is echo problem while doing the audio call. Sometime even we have good connection but while we call to anybody it's got failed. **Recommendations to others considering Vonage Business Communications:** I personally feel Vonage provide the best qulitu Voip calling facility in minimum monthly subscriptions. Qulity of voice is also very good. So if you are looking for Voip calling service for busienss without any second choice you can go with the Vonage. I never face any big problem in last 4 yaers since I am using this. **What problems is Vonage Business Communications solving and how is that benefiting you?** As we are Recruitment service companies and we need to call to US people. Vonage provides the best calling platform with good quality support in average monthly plans. You can call either from browser or its has Android and Ios application also.you have to simply install it and after login you can start the calling and messaging. ### 28. Vonage Review **Rating:** 5.0/5.0 stars **Reviewed by:** Chetan K. | Business Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Vonage Business Communications?** I believe it is one of the best tools I had used till now for calling. There are many features in it just not the call or not like an autodialer. There are features like Chat, Messaging, and video/ audio conferencing. It blocks the external voices while the call and is also, very easy to use. It can be used on mobile as well as on PC or laptop. **What do you dislike about Vonage Business Communications?** In a low network area, it does not connect the call. You cannot undo the messages if once sent. **What problems is Vonage Business Communications solving and how is that benefiting you?** I use it for my day-to-day business calls. Also, to send messages in the text to the person if we need to share something like an email address or number. It help me in team meeting conferencing as well as taking external meetings with clients. I can do video conferencing while traveling also save their contacts for calling in the future. ### 29. Calling software **Rating:** 5.0/5.0 stars **Reviewed by:** Surbhi G. | US IT Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Vonage Business Communications?** Vonage is very helpful to calling the candidate in United States. This app is help us to get in touch and speak with Them and text them ad well. It's very user friendly the UI is very easy to use. **What do you dislike about Vonage Business Communications?** For Vonage the internet connectivity should be a great otherwise there is lack of voice for the other side so that would be a sometime we face. Others all are good. **Recommendations to others considering Vonage Business Communications:** For every staffing industry Vonage is the very helpful tool and it's very easy to understood so please use it to make your process easy they have text facilities and you can also left a VM. **What problems is Vonage Business Communications solving and how is that benefiting you?** With the Vonage we communicate with candidates in United States and recruit them and help them to get a good job. In staffing industry Vonage is the very useful tool. ### 30. Vonage is the best voice phone service, ideal for phone applications. **Rating:** 5.0/5.0 stars **Reviewed by:** kirpal p. | IT Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Vonage Business Communications?** Vonage is the best voice phone service, ideal for phone applications. **What do you dislike about Vonage Business Communications?** Sometimes customer service is very slow, they are not able to solve on-time issues. **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage service is good for porting from old services. ### 31. Very Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Vonage Business Communications?** Their support has been tremendous. I've called in multiple times and have always got fantastic service from whoever answers the phone. The last time I called in I was driving down the road the day after thanksgiving trying to get my Holiday schedule to work and couldn't. They quickly resolved the issue without me having to stop and log in. **What do you dislike about Vonage Business Communications?** The only aspect I dislike about Vonage is that every little service costs additional; I'm not saying that other VOIP companies don't do that; they likely do. It's just something that bothers me. **Recommendations to others considering Vonage Business Communications:** When setting up, get with a Vonage customer support specialist and let them help you set up the first couple system. Don't be too proud to ask for help, its easy once you get started. **What problems is Vonage Business Communications solving and how is that benefiting you?** We needed a complete service that offered everything we do need and might need in the future. Vonage was able to deliver this and more. They have apps on top of apps that can quickly get me the feature I need. ### 32. Vonage is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt W. | Freelance Video Editor and Social Media Marketing Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Vonage Business Communications?** I loved that they had a range of addons and features (Business Inbox is great!) that my enterprise call center needed! They also had one-on-one account set up professionals to walk me through exactly how to set up the system to do exactly what my team needed! **What do you dislike about Vonage Business Communications?** Setting up the system can be confusing but, thankfully, they have account set up specialists to help with this exact thing. All of the reps I've talked to have been very professional and knowledgeable but some can be a bit 'green.' The second time I called in, I got a GREAT guy who knew exactly what I was trying to do and he set it up quickly for me. **Recommendations to others considering Vonage Business Communications:** Vonage has a great overall package that's worth the couple extra bucks! UCaas are a dime a dozen but the features Vonage offers are extremely handy! **What problems is Vonage Business Communications solving and how is that benefiting you?** The main benefit is being able to use Business Inbox for my team. We have a variety of clients so having everyone on my team be able to send and receive text messages with customers from the same inbox is a huge help! ### 33. Great User and Admin experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff R. | Information Technology Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Vonage Business Communications?** Since the initial kick off with our sales rep everything has worked flawlessly and where I had issues my Project Coordinator has been there side by side with me working on porting issues and getting the team trained to use the phones/service. We have added multiple additional sites to our account since the initial go-live, and the Vonage team has helped us with all the upfront setups and phone configurations so they are basically plug & play when I get them. **What do you dislike about Vonage Business Communications?** Vonage customer service is a bit slow at times replying to request to help their Project coordinators. Information shared at times is a bit short and cryptic, so it can take several iterations to get thru an issue. **What problems is Vonage Business Communications solving and how is that benefiting you?** We now have a consolidated voice system working across all sites so we can now extension dial all team members regardless of where they work. Also with the "softphone" we can have mobility where we previously couldn't so work force and look like they are at their desk when they are working from home or traveling. ### 34. Vonage - A Calling App **Rating:** 4.5/5.0 stars **Reviewed by:** Devang D. | Sr. US HealthCare Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Vonage Business Communications?** Vonage is the best calling app for business purposes. It supports all kinds of features like calling, text/msg, meeting, video call, conference calling, merger call, call transfer, etc. **What do you dislike about Vonage Business Communications?** As such I don't have anything to dislike the Vonage app. Since I'm using it for a while. Vonage is the best calling app for business purposes. It allows you all types of features which will help you to grow your business. **Recommendations to others considering Vonage Business Communications:** YES! Great app for Business Purposes. **What problems is Vonage Business Communications solving and how is that benefiting you?** As I mentioned above that I'm using the Vonage app since while for the business purpose that means it really helpful or you can say problem-solving app in our day to day life. ### 35. A great journey with Vonage **Rating:** 4.5/5.0 stars **Reviewed by:** VIKAS T. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Vonage Business Communications?** It is the best tool I have used for calling so far. It is easy to use. We can chat with the team, text people, dial calls, conduct conferences, and whatnot. It is quite helpful and easy to use. **What do you dislike about Vonage Business Communications?** I am not sure of what I dislike about Vonage. I have not yet encountered any problem which is not resolved. So, overall it is excellent. However, there are very few network issues, but that doesn't seem to affect much compared to what it offers. **What problems is Vonage Business Communications solving and how is that benefiting you?** It solves multiple problems. It gives one platform to perform and numerous tasks. We can schedule a meeting on Vonage and share it with the prospects. We can text them; we can message our teammates on Vonage. It is very beneficial. ### 36. Great Account managers and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hans S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Vonage Business Communications?** I have been a partner and client with Vonage for several years. They are always adding new features. I appreciate that I can use an App and several phones with the same Extension and can be very distinctive with enabling certain features on each extension. **What do you dislike about Vonage Business Communications?** Nothing really comes to my mind. The only thing which could be better is offering current clients upgrades from time to time. Wonder what will happen after the acquisition from Erikson? **What problems is Vonage Business Communications solving and how is that benefiting you?** I am working with several small businesses, and for them, a Phone Cloud solution is excellent. They don't need to be onsite to receive/make phone calls. ### 37. The best phone system ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Salvatore M. | Vice President, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Vonage Business Communications?** Ever since we switched to Vonage, not only are we saving a ,lot of money every month but we have phones with so many features and as the Admin, I found it easy to install and manage. The Vonage App for the iPhone is amazing as well. **What do you dislike about Vonage Business Communications?** Every now and then we experience a dropped call but it it far and few between. **Recommendations to others considering Vonage Business Communications:** Check out their features compared to other VOIP systems **What problems is Vonage Business Communications solving and how is that benefiting you?** Not having a full time receptionist, Vonage makes it easy for our clients to call us and reach us without any difficulties. ### 38. Stellar Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Vonage Business Communications?** I switched from another service I was not happy with. Vonage is very user friendly with many layers of support. I also love that the technology is integrated into iPhone, etc. **What do you dislike about Vonage Business Communications?** Nothing so far! This far beats their competitors. There are also many training modules, but easy enough to figure out by oneself. **What problems is Vonage Business Communications solving and how is that benefiting you?** VoIP communications. I use this service for all my business communication. I like the versatility is offers. I am more productive because of it. ### 39. Great tool but poor customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Emilia C. | Customer Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Vonage Business Communications?** Vonage is great to integrate different services all in one to communicate with customers. I was able to make phone calls and send SMSs to clients. It's helpful for sure. **What do you dislike about Vonage Business Communications?** Every time I tried reaching out to their customer support it was very hard to get someone to respond. If they had no agents available at the time, instead of keeping you on some sort of waiting list you had to complete the entire support form again to be able to see if anyone is available. **What problems is Vonage Business Communications solving and how is that benefiting you?** I mainly solved the problem of having a US number to operate with even while working remotely. The main benefits are that I could receive and make calls, receive and send SMS, also had a voice mail activated, and received all my voicemails through email as well. ### 40. HORRIBLE Experience **Rating:** 0.0/5.0 stars **Reviewed by:** Tony m. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Vonage Business Communications?** The only thing that i like about this experience , is that its over and i will never deal with them again. **What do you dislike about Vonage Business Communications?** I signed up for my small business to integrate it with my new crm. I ended up not changing crms and didnt need the vonage account. I had it for 13 days without even using it and wasn’t told it was a year contract. I was under the assumption it was month to month. Even though i didnt make one phone call or use the system, they still charged me $250.00 cancelation fee. This is horrible customer service. I would have even excepted a prorated fee. I will be sure to tell everyone to not do business with vonage. This has to be one of the worst experiences for me. **Recommendations to others considering Vonage Business Communications:** Beware that if you decide not to use it after trying it, you are stuck for a year and they auto renew the contract . I do NOT recommend vonage. **What problems is Vonage Business Communications solving and how is that benefiting you?** They didnt offer any realistic solution. They just said pay the cancelation fee of $250 or pay $19.99 a month for a year. It's the same thing. ### 41. Comcast Business helped turn our company into a remote office **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle H. | Tech Support and Software QA, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Vonage Business Communications?** Vonage business stays up to data and continuously adds new features while also maintaining their current ones. **What do you dislike about Vonage Business Communications?** No complaints in over 4 years of using their services. **What problems is Vonage Business Communications solving and how is that benefiting you?** Managing our remote workforce. We are a company of over 100+, across multiple offices, and all using Vonage business to field sales deals and customer support. ### 42. Vonage Business **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla M. | Dealer Success Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Vonage Business Communications?** I like that I can access Vonage from my mobile or desktop device, this helps when I am working remotely and traveling, so I never miss a business call or text with the help of Vonage. **What do you dislike about Vonage Business Communications?** I dislike that if I am not using 5G or have an extremely strong WIFI connecting my call will be spotty or could even drop when using Vonage Business from my mobile device. **Recommendations to others considering Vonage Business Communications:** If you are looking for a Solid Communications vendor, Vonage will not lead your company wrong. **What problems is Vonage Business Communications solving and how is that benefiting you?** I am able to communicate with my clients on their time frame allowing them to text me without providing them with my personal mobile phone number to hold a text conversation. ### 43. Great Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Darlene D. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Vonage Business Communications?** I like their customer support team. Recently, I was in a real tight spot. They handled my situation with ease and treated me with dignity which I have not always found with other telecommunications companies. **What do you dislike about Vonage Business Communications?** One little thing is that my equipment became obsolete and no longer supported by Vonage. Vonage didn't notify us of this situation, so I had to call Vonage to determine why some of my features no longer worked. However, they did work with me very well on getting all of my equipment upgraded and working again quickly. **Recommendations to others considering Vonage Business Communications:** Try them! **What problems is Vonage Business Communications solving and how is that benefiting you?** Upon learning that my telephone equipment had become obsolete, they gave me all new telephone equipment for free. Vonage also lowered my monthly price quite significantly! ### 44. Vonage Phone Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Harjit G. | Director Program Management Office, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Vonage Business Communications?** We love the ease of use of the system. In particular, we love the flexibility to configure the phone using the VBC portal. We love that we can easily divert calls to a secondary device if the internet is not available or if power is down. **What do you dislike about Vonage Business Communications?** There are not many features that we dislike. **What problems is Vonage Business Communications solving and how is that benefiting you?** Our previous provider was very unreliable. The service would go down, and our phone was not working for multiple days. Vonage has been more reliable, hands down. ### 45. simple and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Vonage Business Communications?** the system is easy to use and understand **What do you dislike about Vonage Business Communications?** Nothing. Everything was taken care of and I am happy **What problems is Vonage Business Communications solving and how is that benefiting you?** I had some issues with getting voice messages and that is now fixed ### 46. features are great but overall dependency is low **Rating:** 2.0/5.0 stars **Reviewed by:** Jaiden G. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Vonage Business Communications?** interoffice communication and the app are convenient **What do you dislike about Vonage Business Communications?** system constantly has bugs. queue gets messy in the background. reception console has consistent issues. static, delays. not a reliable product **Recommendations to others considering Vonage Business Communications:** Explore other options. **What problems is Vonage Business Communications solving and how is that benefiting you?** I would not say that vonage has any features you couldnt get elsewhere while having more dependability ### 47. Vonage Business Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan R. | Technical Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Vonage Business Communications?** Vonage Business Communications is providing one of the best VoIP services in the market. We are using its service in our company Collabera and their service has been excellent. The application's interface is good, and it's easy to operate. The call gets connected smoothly, and the application runs without a lag. My organization is using Vonage Business Communications VoIP's services for the last few years, and their service has been exceptional. The software has both desktop and mobile applications, and it works well on both. The application allows me to maintain my cal logs, phone directory, and other reports to manage my activity. **What do you dislike about Vonage Business Communications?** There is nothing to dislike about Vonage Business Communications; they are offering an excellent service. They can improve their desktop application slightly as it sometimes lags and the report download option on the mobile application. **Recommendations to others considering Vonage Business Communications:** Vonage Business Communications is a go-to option for any VoIP communication needs. **What problems is Vonage Business Communications solving and how is that benefiting you?** I have been using Vonage Business Communications in my organization for the last 3-4 years, and it has helped me in my VoIP needs. The calls connect easily, and the call experience is satisfying. We have used it for our internal and external VoIP calling, and the experience has been great. The mobile application is very straightforward and provides many options like directory, call logs, voicemails, etc. They also have a desktop application that can is used to make calls directly using your laptop. I can easily download reports using Vonage Business Communications, which can track my daily activity. ### 48. Great value and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2022 **What do you like best about Vonage Business Communications?** The ability to chat with a service representative and get things done right away. **What do you dislike about Vonage Business Communications?** We've been using the product for over 10 years now and it only gets better. I can't say that there's anything we dislike. **What problems is Vonage Business Communications solving and how is that benefiting you?** VBC has resolved all the issues I've run into via chat or phone calls. The typical problem would be a phone not coming online. ### 49. Excellent Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Vonage Business Communications?** The Agents go above and beyond to help their new customers navigate set up, and find the best product for the company, the agents also call back and follow up with a smile on their voices! **What do you dislike about Vonage Business Communications?** I can't say that there is something that I dislike. I love how great this customer care is. **What problems is Vonage Business Communications solving and how is that benefiting you?** Approachable agents, help with anything that is troubleshooting related. ### 50. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Marlene W. | OFFICE MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Vonage Business Communications?** The polite customer service representative and her knowledge to quickly remedy my issue. **What do you dislike about Vonage Business Communications?** There wasn't anything I disliked during my conversation with the representative. **What problems is Vonage Business Communications solving and how is that benefiting you?** Vonage helps manage our customer calls. We never miss an important call or lose a client ## Vonage Business Communications Discussions - [the](https://www.g2.com/discussions/35935-the) - 1 comment, 1 upvote - [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) - 2 comments, 1 upvote - [i would like to use as personal at home contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) - 1 comment, 1 upvote - [How do I clear the call history so I can start each day with a clean list?](https://www.g2.com/discussions/31969-how-do-i-clear-the-call-history-so-i-can-start-each-day-with-a-clean-list) - 1 comment, 1 upvote - [unable to login or change password](https://www.g2.com/discussions/15133-unable-to-login-or-change-password) - 1 comment, 1 upvote - [View Vonage Business Communications pricing details and edition comparison](https://www.g2.com/products/vonage-business-communications/reviews?adobe_mc=MCMID%3D14000429159961307978807668847636526024%7CMCORGID%3DA8833BC75245AF9E0A490D4D%2540AdobeOrg%7CTS%3D1746230400&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+00%3A09%3A17+-0500&secure%5Bsession_id%5D=7358b210-8ce7-4656-af6b-f37e2659d0c4&secure%5Btoken%5D=ecac86f1e10ff02322b96c5ff5df246c25b1b099e2493e76e1dcd995b6f9061c&format=llm_user) ## Vonage Business Communications Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Sense](https://www.g2.com/products/sense-sense/reviews) ## Vonage Business Communications Features **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - File Sharing - Voice Conferencing - Video Conferencing ## Top Vonage Business Communications Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,567 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,386 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews)