---
title: Virtru Email Encryption Reviews
meta_title: 'Virtru Email Encryption Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 417 reviews by the users' company size, role or industry
  to find out how Virtru Email Encryption works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 417
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: Email Security
  url: https://www.g2.com/categories/email-security
---

# Virtru Email Encryption Reviews
**Vendor:** Virtru  
**Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 417
## About Virtru Email Encryption
Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), intellectual property, and other regulated information. Seamlessly integrating with platforms like Gmail and Microsoft Outlook, Virtru empowers organizations to meet compliance requirements for HIPAA, GDPR, CJIS, CMMC 2.0, ITAR and other data privacy regulations, without disrupting existing workflows. Virtru provides full control over email content even after it’s been sent. Users can set expiration dates, revoke access, and track where emails are shared, ensuring total visibility and control over sensitive information. With granular access control and audit trails, Virtru simplifies data protection for enterprises and small businesses alike. Ideal for industries such as healthcare, financial services, government, and education, Virtru empowers your teams to confidently share sensitive information without sacrificing security.



## Virtru Email Encryption Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Virtru Email Encryption, making secure communication simple for everyone. (80 reviews)
- Users value the **security** of Virtru Email Encryption, ensuring message access is restricted to intended recipients only. (78 reviews)
- Users love the **ease of use** of Virtru Email Encryption, simplifying email security with just a click. (66 reviews)
- Users value the **ease of use** of Virtru Email Encryption, enjoying quick setup and seamless integration with Gmail. (56 reviews)
- Users value the **secure communication** that Virtru Email Encryption provides for sharing sensitive information with confidence. (45 reviews)
- Data Protection (41 reviews)
- Easy Setup (36 reviews)
- Setup Ease (35 reviews)
- Users value the **strong protection of sensitive information** with Virtru&#39;s end-to-end encryption, ensuring privacy and security. (34 reviews)
- Users love the **data security** provided by Virtru Email Encryption, ensuring safe communication and protection against unauthorized access. (30 reviews)

**What users dislike:**

- Users experience **email issues** with Virtru, including delivery failures and difficulties for recipients unfamiliar with the platform. (55 reviews)
- Users experience **email encryption issues** with vendors struggling to receive or open encrypted documents, causing frustration. (44 reviews)
- Users face **access issues** , struggling to open emails, especially from unfamiliar platforms like government agencies and hospitals. (29 reviews)
- Users experience **encryption issues** that disrupt document delivery and complicate communication with vendors and clients. (26 reviews)
- Users face **access limitations** as clients often struggle to open Virtru-encrypted emails, leading to communication challenges. (20 reviews)
- Opening Issues (14 reviews)
- Users experience **technical issues** with Virtru Email Encryption, including bugs and the need for frequent reinstallation. (14 reviews)
- Not User-Friendly (13 reviews)
- User Accessibility (13 reviews)
- Attachment Issues (12 reviews)

## Virtru Email Encryption Reviews
  ### 1. Effortless Email Encryption with Seamless Google Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle C.

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I like that Virtru Email Encryption is easy to use and integrates well with Google. It also solves the issue of HIPAA security for me. The initial setup was very easy, and it works perfectly for my needs without any complaints.

**What do you dislike about Virtru Email Encryption?**

It will occasionally disconnect.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru Email Encryption for sending private messages with PHI securely, ensuring HIPAA compliance.

  ### 2. User-Friendly and Secure, Minor Timeout Issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Claudia K. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Virtru Email Encryption?**

I like how user-friendly Virtru Email Encryption is, and I found the initial setup to be easy.

**What do you dislike about Virtru Email Encryption?**

I don't think it should time out.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption helps with HIPAA and data protection.

  ### 3. Strong Security, But Occasional Sending Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2026

**What do you like best about Virtru Email Encryption?**

It secures the message so people cannot just access it easily .

**What do you dislike about Virtru Email Encryption?**

Sometimes Virtru doesn't always send the message after encryption.  So I have to redo all the steps until it does.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It makes it easy to send electronic mail in a safe way.

  ### 4. Great Privacy Features, But Lacks Email Scheduling

**Rating:** 2.5/5.0 stars

**Reviewed by:** Santana  C. | Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

I appreciate that Virtru provides privacy when I need to email sensitive information.

**What do you dislike about Virtru Email Encryption?**

I am disappointed that there is no option to schedule an email with private information for a specific time and future date.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru email is beneficial to me because it allows me to remain compliant when handling sensitive information.

  ### 5. Excellent and Easy to Use Email Encryption

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elissa B. | Patient Access Rep, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

That it is very easy to operative and access the protected email.

**What do you dislike about Virtru Email Encryption?**

May need a little more detailed instructions on how to access the email due to have had many people not understand it and will not open the email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Working on making the process of accessing the encrypted email easier for the receiver.

  ### 6. Works Well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber P. | Care Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Virtru Email Encryption?**

I like how easy it is to use by simply clicking a button and your email is encrypted.

**What do you dislike about Virtru Email Encryption?**

Older people have a hard time opening encrypted emails.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I send health information to patient's and I do not have to worry about their information being easily accessible. With Encryption their info is protected.

  ### 7. Virtru Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob D. | IT Systems Analysis II, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I find it easy; it's easy to navigate and use. Our users find it easy to report phishing emails, and we can easily navigate the dashboard

**What do you dislike about Virtru Email Encryption?**

I don't have any complaints. Everything seems fine

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It's helping us secure and report emails. We use it for encrypting emails and also for reporting

  ### 8. Reliable and Secure Email Encryption

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ayanna F. | Care Coach  and Certified Ophthalmic Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

The setup was straightforward, and the interface is user-friendly. It gives me peace of mind knowing that my communications are fully protected.

**What do you dislike about Virtru Email Encryption?**

For individual users or medical teams, it can be confusing for patients to understand how to use the encryption service.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Data breaches and compliance with privacy & regulatory requirements.

  ### 9. Efficient and simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I like using Virtru because I feel like it is an efficient and easy system to use. You just need to tap the slider over to activate it, which is very simple. Also it's easy to tell when it's activated because of the color change which I think is very helpful.

**What do you dislike about Virtru Email Encryption?**

The main thing I dislike about Virtru, is that sometimes the color will show its on but it's not actually on.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It is helping with protecting client-sensitive data.

  ### 10. Reliable for Email Encryption Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah W.

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I appreciate how Virtru Email Encryption ensures my emails are sent with encryption, which is crucial for maintaining security in my communications at work. The setup process was straightforward, which made it easy to start using the service seamlessly.

**What do you dislike about Virtru Email Encryption?**

I don't like that Virtru Email Encryption doesn't log me out automatically, which might require me to use Virtru just to look at my own email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I use Virtru to send encrypted emails as part of my job, although it doesn't solve specific problems for me.

  ### 11. Encrypt emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney H. | Project Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Virtru Email Encryption?**

The most helpful part about Virtru email encryption is that it's automatic. I dont have to constantly toggle it on.

**What do you dislike about Virtru Email Encryption?**

Sometimes I will have to turn the extension back on to get virtru activated again.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps me keep clients names and information confidential.

  ### 12. Provides True Peace of Mind

**Rating:** 4.5/5.0 stars

**Reviewed by:** Judy  P. | Practice Manager/Adminustrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

peace of mind in sending medical information

**What do you dislike about Virtru Email Encryption?**

I would like to be able to talk  to someone easily on the phone when i have a simple issue

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

i can send patient info securely

  ### 13. Peace of Mind with Secure Email Encryption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

Knowing my e-mails are securely encrypted and can only be read by the intended party

**What do you dislike about Virtru Email Encryption?**

When switching between virtru and "non-virtru", sometimes attachments have to be re-attached.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Keeping our office HIPAA compliant

  ### 14. Effortless to Use and Train Others

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kate W. | Forensic Nursing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Virtru Email Encryption?**

It's asy to use and train others to use.

**What do you dislike about Virtru Email Encryption?**

I can only access it from my work computer

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sending secure records to partner agencies via email

  ### 15. incredibly easy to use & very effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor M. | Executive Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Virtru Email Encryption?**

We added Virtru to our organizations' Google Workspace and it was completely painless. I was up and running in minutes!

**What do you dislike about Virtru Email Encryption?**

I haven't seen any downsides so far - it's incredibly easy to use and makes sure your data is protected

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We were getting lots of spam emails that had information that had apparently been leaked from our emails. Virtru is helping us make sure sensitive data is being sent securely and makes sure we're not receiving targeted scams or fraud attempts. We also wanted to be able to send PHI over email and we can now do that.

  ### 16. Virtru Encryption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joan S. | Deputy Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

I like that it interfaces directly with our email.  We just have to click a  button and the email is automatically encrypted.

**What do you dislike about Virtru Email Encryption?**

There are times when Virtru doesn't load easily.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It is helping us maintain our clients confidentiality.

  ### 17. Strong Email Security, But Occasional Access Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Virtru Email Encryption?**

Security of my sensitive emails and knowing the encryption is working

**What do you dislike about Virtru Email Encryption?**

Sometimes my intended recipient cannot open the emails.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Being able to send sensitive information with peace of mind.

  ### 18. Safe, secure for peace of mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

It is HIPPA compliant reminding you that your email MAY contain information that should be encrypted is helpful. Especially when you are quickly replying to an outside agency. It's easy to participate and maintain and seems to be easy for the recipient to open.

**What do you dislike about Virtru Email Encryption?**

Being directed to sign in when reviewing a sent email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It assures our clients that their personal information is safe and in line with HIPPA compliance.

  ### 19. Quality and Affordable Email Encryption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim V. | Contract and Compliance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

It seamlessly meshes with our gmail, adding a layer of privacy security for our mental health agency business.

**What do you dislike about Virtru Email Encryption?**

Occasionally an email recipient will have trouble opening the email or attachments.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

None currently.

  ### 20. Safe and Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isa W. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Virtu is very easy to use. It does not slow down processes and it is a simply way to secure communication. I have never experienced any technical issues and it is easy to instruct employees how to use it within Gmail.

**What do you dislike about Virtru Email Encryption?**

The text of the emails can't be forwarded without the attachments for record keeping purposes.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru is encrypting personal identifying information between different departments and employees.

  ### 21. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Easy to use and implement once it is activated. All I need to do is hit a button, and the email is fully encrypted and private.

**What do you dislike about Virtru Email Encryption?**

Occasionally, I can't see my own emails after they have been encrypted. Also, sometimes Virtru bugs out and will not activate on my emails and I have to restart it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Keeping confidental emails private and it eases some stress.

  ### 22. Generally very positive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Virtru Email Encryption?**

It is straightforward and easy to use, plus adding a layer of security.

**What do you dislike about Virtru Email Encryption?**

It has to be loaded separately on each device one uses. Also it would be nice if the instructions on how to open an encrypted email would automatically appear when sending an encrypted email

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Protecting client/patient privacy while allowing us to email PHI.  This is really the big thing for us

  ### 23. Very Easy to Deploy and Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2026

**What do you like best about Virtru Email Encryption?**

It is very easy to use. It is also very easy to install the Outlook add-in.

**What do you dislike about Virtru Email Encryption?**

We would prefer to have more control over branding.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru email encryption allows us to send confidential information quickly and easily.

  ### 24. Overall good encryption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam M. | Accounting manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Virtru Email Encryption?**

I like how easy it is to use — I can send encrypted emails directly from my inbox without any complicated steps. It gives me peace of mind knowing my messages are secure, and the recipient doesn’t need to jump through hoops to read them.

**What do you dislike about Virtru Email Encryption?**

Sometimes the user interface can feel a bit clunky, especially when trying to manage permissions or revoke access. Also, recipients who aren't familiar with Virtru occasionally have trouble opening encrypted emails, which can cause delays

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps solve the problem of securely sharing sensitive information over email without risking data breaches or unauthorized access. It ensures that only intended recipients can view the content, and features like access expiration and revocation give me control even after sending. This provides peace of mind, helps maintain compliance with data privacy regulations, and builds trust with clients and colleagues.

Want to personalize it more to your role or industry? I can help adjust it!

  ### 25. Gives you great protection.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Virtru Email Encryption?**

Using Virtru to protect patient information is a must in our office as we have to protect their medical information.

**What do you dislike about Virtru Email Encryption?**

Sometimes the email will not go through and then it drops into your draft, I then have to go back and send it again.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It is allowing us to protect HIPPA information. We use it on all emails everytime.

  ### 26. It is simple, it works, it requires minimal training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan L. | VP of Administrative Ops, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about Virtru Email Encryption?**

Within the context of non-profit organization and working with many  individuals reluctant to embrace new technology, Virtru's embedded email encryption solution  has proven to be the simplest and most effective solution we could roll out. After more than a year of use I can confirm it was a smart decision and well worth the cost over alternative solutions offered.

**What do you dislike about Virtru Email Encryption?**

My team wishes they could initiate a secure email natively from the mobile gmail app vs using the Virtru app but its certainly manageable and understandable. Also a minor, gripe but Virtru requires reestablishing credentials something at the most inconvenient times.  Its an understandable need given the nature of security.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We have to handle communications involving PHI on occasion. This fits the bill perfectly for secure communication with external partners.

  ### 27. AMAZING SECURITY FEATURE AND EASY TO USE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Virtru Email Encryption?**

IT FEELS AMAZING HAVING TO JUST CLICK A BUTTON AND KNOW YOUR EMAIL IS SECURE AND ENCRYPTED. WHEN YOU OPEN YOUR EMAIL AND GO TO COMPOSE A NEW EMAIL, IT AUTOMATICALLY ENABLES. I USE VIRTRU ALOT AND IN EVERY SINGLE EMAIL. IT'S EASY TO SET UP AND ADD NEW USERS. I HARDLY EVER HAD TO CONTACT CUSTOMER SUPPORT FOR ANY ISSUES.

**What do you dislike about Virtru Email Encryption?**

I DON'T THINK THERE IS ANYTHING I DISLIKE ABOUT IT. I'VE HEARD PATIENTS HAVING A HARD TIME WITH VERIFYING THEIR EMAIL BUT IN REALITY IT'S BETTER TO TAKE THE ADDITIONAL STEP VERSUS POSSIBLY HAVING YOUR EMAIL HACKED.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I AM NOT FAMILIAR WITH ANY ISSUES THAT ARE CURRENTLY BEING WORKED ON

  ### 28. An easy fun way to encrypt messages

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathleen C. | A/R Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

The big blue button that enacts the software is colorful and stylish.

**What do you dislike about Virtru Email Encryption?**

As with everything, I would like it faster

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We had security issues for our sensitive documents, and now we can feel free to send them without worry.

  ### 29. It often will not work, I have to close my email and re-start to be able to send.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

When it does work, it is super easy to send secure emails.

**What do you dislike about Virtru Email Encryption?**

It is a pain when I don't want to send something secure.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It makes easy to send the secure emails to send critical information securely.

  ### 30. Satisfied Virtru User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hans A. | Admission, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Virtru Email Encryption?**

The most helpful about Virtru is the security that you can get for every email.

**What do you dislike about Virtru Email Encryption?**

The downside of Virtru for me is the barrier when it comes to the outlook users. Because they can access the email right away compare to all gmail users.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru help me to protect all the information for every email I wrote.

  ### 31. Virtu is easy to navigate and reliable!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon M. | Chief of Staff, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Virtru Email Encryption?**

I can easily add attachments.  Upload is quick, and I can count on confidentiality.

**What do you dislike about Virtru Email Encryption?**

I can't think of anything I dislike about it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It's enabling me to send confidential information quickly and reliably.  My recipients have had no trouble opening messages, even if they have never used Virtu in the past.

  ### 32. Nice to have a secured way to send emails

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Virtru Email Encryption?**

Added protection to info for all our staff and clientele.

**What do you dislike about Virtru Email Encryption?**

The price is a bit higher than other companies.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Encrypting info to protect information.

  ### 33. SECURE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Virtru Email Encryption?**

PERSONAL INFORMATION ARE ENCRYPTED AND FEEL SECURE

**What do you dislike about Virtru Email Encryption?**

SOMETIMES MY VIRTRU DEACTIVATES AUTOMATICALLY

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

THEY SOLVED TO PROTECH THE PATIENT HEALTH INFORMATION

  ### 34. Security at the push of a button

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kehau M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Virtru Email Encryption?**

The ease of  this product was the selling point. We simply slide the button over to send secure documents as we need to. We have options to prevent forwarding, printing etc. In our industry that is very important to ensure we maintained compliance with the information we send.

**What do you dislike about Virtru Email Encryption?**

Sometimes the products will automatically encrypt an email when that selection was not selected.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtu allows us to maintain regulatory compliance with PHI/ HIPAA data collection and the sharing of information.

  ### 35. Great Email Encryption Tool - but…

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kelly S. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Virtru Email Encryption?**

I love that I can manage all of the encrypted emails within my organization by accessing one portal and being able to see if the encrypted emails have attachments or if they have been opened by the recipient.

Review UPDATE:
We had Virtru for along time, but started having issues where people couldn't open legit emails that were sent to a group. We also had problems with multiple users where the email wouldn't go out, we had to involve support and sometimes even they couldn't fix it. We switched to Paubox instead.

**What do you dislike about Virtru Email Encryption?**

Sometimes the chrome extension has a few issues and the encrypted emails don't work as expected, but that is few and far between.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Confirming that all sensitive emails are encrypted and safe. Yeah sometimes if you "forget" to toggle the encryption to on, something could go out without proper encryption

**Official Response from Christa Wong:**

> Thank you for sharing your experience. We’re sorry to hear that our solution didn’t fully meet your needs. We understand your concerns about ensuring emails are encrypted, as security and usability are both priorities for us. If you’re unsure your users will remember to select the “encrypt” button, we recommend leveraging our out-of-the-box security rules which can warn users they’re sending sensitive information, trigger encryption and even block sending, based on the criteria you define. For additional server-side protection, the Virtru Data Protection Gateway acts as a digital safety net by automatically encrypting sensitive information flowing in and out of your organization across email, files and SaaS apps.

While we regret that we couldn’t retain your business, we truly value your insights and hope to have the opportunity to serve you again in the future. If your needs evolve or if you'd like to revisit how Virtru can fit into your workflow, we’d be happy to reconnect.

  ### 36. Great for Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley Burns D. | Management Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Virtru Email Encryption?**

My most liked feature of Virtru Email Encryption is its user-friendly interface and seamless integration with existing email platforms like Gmail and Outlook, allowing for easy encryption of sensitive information without requiring complex setup or extensive user training, while still providing robust end-to-end encryption and advanced compliance features for sensitive data protection

**What do you dislike about Virtru Email Encryption?**

What I most disliked about Virtru Email Encryption include its potentially complex user interface, which can be frustrating for both senders and recipients, occasional lagging or non-functionality, and the relatively high cost compared to other email encryption services, leading to some users considering it overpriced for their needs.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru Email Encryption primarily solves the problem of securely sharing sensitive information through email by providing end-to-end encryption, allowing users to send and receive encrypted messages and attachments directly within their inbox without requiring recipients to download additional software or create passwords, thus protecting sensitive data from unauthorized access while meeting compliance requirements with ease

  ### 37. Encryption is easy with Virtu

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Virtru Email Encryption?**

You can add encrypted links to emails which makes it easy for clients to share information.

**What do you dislike about Virtru Email Encryption?**

The least helpful thing is that others have to sign in to view encrypted emails.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Encrypting emails with client information.

  ### 38. Amazing service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paige R. | Money Adviser, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Virtru Email Encryption?**

Virtue is really helpful for when I have to send private information to my clients. It allows the data to be sent securely, and means that we don't have any confidentiality issues. It's easy to use, and is all you have to do is add it to your extentions and can press a button to use virtue, simple. I use it daily in my workplace and any issues, customer support have been amazing to help. It's easy to impliment in the workplace and has a number of features. It's easy to intergrate it into our workplace.

**What do you dislike about Virtru Email Encryption?**

I don't think there's any downsides, other than sometimes clients can struggle to open up virtue messages.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It's solving the issue of breach of data protection if there are any issues with that. It benefits our organisation because our data needs to be protected at all times.

  ### 39. Very very Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary P. | URX, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Virtru Email Encryption?**

You have privacy to send some emails. 
Great thing to use to send your email to the client.

**What do you dislike about Virtru Email Encryption?**

I dont have any dislikes about virtru. I endjoy to use it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

No problem at all

  ### 40. Virtru is excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth M. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about Virtru Email Encryption?**

It is easy to use and download to your system. The customer support is great.  We use this on a daily basis throughout our company.

**What do you dislike about Virtru Email Encryption?**

It uninstalls every now and then. But it is easy to re-download.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Keep our HIPPA privacy in compliance.

  ### 41. Easy for staff and clients to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Virtru Email Encryption?**

Links directly to our Gmail accounts and you don't have to sign into separate  software each time you want to send something.

**What do you dislike about Virtru Email Encryption?**

Email chains can become hard to follow if you are send and receiving in the same encrypted email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sending secure emails with client sensitive information.  We also use it so new client can send us information before they are set up in our portal.

  ### 42. Very good overall.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Virtru Email Encryption?**

My emails are secure so my communications feel protected.

**What do you dislike about Virtru Email Encryption?**

If I send the same message to multiple people separately, it combines all emails into one thread. It doesn't work as well on mobile.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Secure messaging with clients.

  ### 43. Easy Secure Email Authentication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

Its very frictionless to set it up. The admin controls are straightforward and I particularly appreciate how it lets you set up a billing invoice email so it can go straight to our accountants.

**What do you dislike about Virtru Email Encryption?**

The chrome extension can be a bit buggy. Will need to occassionally toggle it on or off.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

While we do have a BAA with Google and gmail when we send emails containing PHI to our customers we do require encryption and Virtru was a straightforward way to enable it.

  ### 44. Quick way to email safely

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ray Y. | IT Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Virtru Email Encryption?**

Allows us to get information to vendors safely without worrying about PII being stolen.

**What do you dislike about Virtru Email Encryption?**

Sometimes it can get a little confusing for our end-users. But with a little extra support they are good to go.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Protecting customer and company information via email.

  ### 45. Good experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Virtru Email Encryption?**

Easy to use! Helpful support team if I ever needed anything. Lots of features and integrations with our company.

**What do you dislike about Virtru Email Encryption?**

There were no downside really to using this.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Good encryption and security.

  ### 46. User Friendly and Secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Irma M. | Referral Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Virtru Email Encryption?**

My favorite aspect about Virtru Email Encryption is that is easy to set up and user friendly. I use it everyday and it makes my job easier to protect sensitive information.

**What do you dislike about Virtru Email Encryption?**

The downsides of using the Virtru Email Encryption is that some emails get overlapped different threads based on the subject line. I repeat my subject lines for uniformity purposes but this would result in miscommunication and confusion.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru allows me to share PHI information securely. I can maintain communication with stakeholders without missing vital information.

  ### 47. Best no-hassle secured email option out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about Virtru Email Encryption?**

I like that the recipients don't need to sign in and create a login to receive a secured email. Many people hate creating a new login just for the purpose of receiving documents thru a secure email.

**What do you dislike about Virtru Email Encryption?**

The Virtru system doesn't always play nice with gmail. Sometimes I get errors in sending.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Ease of sending emails with sensitive information.

  ### 48. Experience is great with Virtru.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christy J. | Instructional Technology Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Virtru Email Encryption?**

I like the ease of use when protecting an email.

**What do you dislike about Virtru Email Encryption?**

The extension will sometimes stop working and you have to delete and reinstall.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We are able to send sensitive data via email.

  ### 49. It has been extremely useful in sending documents to clients and providers that are sensitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Virtru Email Encryption?**

Ease of use for the sender and the receiver of the documents

**What do you dislike about Virtru Email Encryption?**

Challenges with less tech savvy individuals to open

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Protection of sensitive health care information

  ### 50. All-in-One Email Encryption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew L. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

Virtu provides protection against bad actors. It safeguards sensitive information shared files and emails by offering end-to-end encryption.

**What do you dislike about Virtru Email Encryption?**

The only thing I dislike about Virtru is sometimes doesn't sync correctly leaving staff members not being able open emails from other employees.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

The issue you're facing is a serious one: staff members accidentally sending HIPAA-sensitive information without proper protection. This can lead to data breaches, regulatory violations, and potentially harm to patients or clients. On top of that, there's a growing need for secure, mobile-friendly solutions that allow staff to send protected emails while on the go. This makes it clear that ensuring the security of sensitive data, no matter where or how it’s shared, is critical.


## Virtru Email Encryption Discussions
  - [How do I improve the performance of the application?](https://www.g2.com/discussions/49765-how-do-i-improve-the-performance-of-the-application) - 1 comment, 1 upvote
  - [What is Virtru?](https://www.g2.com/discussions/what-is-virtru) - 6 comments
  - [What is Virtru email?](https://www.g2.com/discussions/what-is-virtru-email) - 1 comment
  - [How much does Virtru cost?](https://www.g2.com/discussions/how-much-does-virtru-cost) - 1 comment
  - [Is Virtru secure?](https://www.g2.com/discussions/is-virtru-secure) - 1 comment

- [View Virtru Email Encryption pricing details and edition comparison](https://www.g2.com/products/virtru-email-encryption/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+13%3A57%3A03+-0500&secure%5Bsession_id%5D=a7f22022-991e-483c-a1ee-3fc0ab93b9dd&secure%5Btoken%5D=0c5aa2b75168d519fd5e715ad6f12977da05cc7cc7b705c71f04630d156f0aa5&format=llm_user)
## Virtru Email Encryption Integrations
  - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [MS Outlook Help Email Backup Software](https://www.g2.com/products/ms-outlook-help-email-backup-software/reviews)

## Virtru Email Encryption Features
**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Data Protection**
- Sensitive Data Discovery
- Structured and Unstructured Data
- Encryption
- Persistent Protection
- Data Governance and Access Management
- Audit and Reporting

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Administration**
- Compliance
- Email Clients
- Role-Based Rules

**Functionality**
- Anti-Spam
- Anti-Phishing
- Filtering Functionality
- Outbound Email Monitoring
- Archiving
- Reporting
- On-prem deployment

**Encryption Techniques - Email Encryption**
- Encryption Algorithms
- Transport Encryption
- End-to-End Encryption

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Encryption**
- Email Encryption
- File Transfer Encryption
- Data Encryption
- Document Encryption

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Analysis**
- Cloud Gap Analytics
- Compliance Monitoring
- User Analytics

**Compliance**
- DLP Configuration

**Availability**
- Regional Support
- Scalability

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

**Detection**
- Activity Monitoring

**Authentication, Verification, and Access Controls - Email Encryption**
- Revocation Mechanisms
- Access Controls
- Digital Signatures
- Certificate Authorities

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Compliance**
- Authentication
- Access Management

**Administration**
- Database Management
- Backup
- API / integrations

**Administration**
- Auditing
- Data Discovery
- Access Control

**Usability**
- Cross-Platforms

**Administration**
- Auditing
- Compliance
- Management Console

**Protection**
- Targeted Attack Prevention
- Policy Enforcement

**Security Enhancements and Auditing - Email Encryption**
- Malware Scanning
- Reporting
- Audit Trails
- Data Loss Prevention (DLP)

**Identity**
- SSO
- Governance
- User Analytics

**Management**
- Backup
- Recovery
- File Management

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Integration, Compatibility, and Usability - Email Encryption**
- User-Friendly Interfaces
- APIs and SDKs
- Email Client Integration
- Automation

**Agentic AI - Intelligent Email Protection**
- Autonomous Task Execution
- Adaptive Learning

## Top Virtru Email Encryption Alternatives
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (597 reviews)
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews)
  - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,138 reviews)

