1. [Home](https://www.g2.com/) 2. ... 3. [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions) 4. [Vigilis Discussions](https://www.g2.com/products/vigilis/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a49beae6b1b71e25e313aed59a47fc2d/vigilis.png "Product Avatar Image") ](/products/vigilis/reviews) [ Vigilis ](/products/vigilis/reviews) (1)5.0/5 The problem Most companies cannot say exactly what they pay for in telecom. Invoices arrive from six carriers in six formats, get approved because someone has to approve them, and climb quietly year over year. Contracts auto-renew before anyone notices the window closed. Circuits stay billed months after the site closed. And nobody holds a clean list of every circuit, line, and service across every location, because building that list by hand takes weeks and it is stale the day it is finished. This is not a discipline problem. Telecom is the one spend category where the vendor sends a bill nobody can fully verify, changes require a portal login and a ticket queue, and the person responsible usually owns four other things. What Vigilis does Vigilis is a telecom lifecycle management platform for organizations running services across multiple locations. Inventory that builds itself. Upload an invoice and Vigilis parses it, matches charges to services, and assembles a living inventory of every service, location, and provider. No spreadsheet to maintain. Invoice auditing. Every bill is checked against contracted rates and prior periods. Overcharges, unexpected increases, and charges for services you disconnected get flagged before payment, not at year-end. Contract and renewal tracking. Every agreement, term date, and renewal window in one place, with alerts ahead of the notice deadline so nothing renews by surprise. Lifecycle execution. Moves, adds, changes, and disconnects tracked from request through carrier confirmation, with the record updated when the work completes. Bandwidth on Demand. Scale circuit capacity to actual demand instead of paying year-round for a rate sized to peak. RFP management. Structure requirements, collect carrier responses, and score them side by side when it is time to re-bid. Reporting. Spend by provider, by location, by department. Trends and budgets. Board-ready without rebuilding it in Excel. The part that is different Most tools in this category identify a problem and hand it back to you. A discrepancy report is not a refund. A renewal alert is not a renegotiation. On managed plans, Vigilis operators work inside your carrier portals and execute the approved action: filing the dispute, placing the disconnect, chasing the credit, running the renewal. Your team approves; we do the work; every action is logged. There are no per-ticket fees and no hourly billing for the managed scope, and the operating scope is confirmed in writing during onboarding before anyone touches an account. Built for the AI stack you already run Vigilis runs an MCP server, so the AI assistant your team already uses can query your telecom data directly rather than through a chatbot living in our dashboard. Ask which sites still pay for disconnected circuits, what renews in the next 90 days, or which charges exceed contracted rate, then act on the answer under the same approval rules and audit log that govern every other action. Pricing Five plans priced on monthly telecom spend, not per seat and not as a percentage of savings. Essentials starts at $82/month billed annually as self-serve software. Managed plans run from $374 to $1,583/month, with Enterprise quoted to size. The price is locked for the term, so cutting your spend never raises our fee. A 14-day free trial is available with no credit card. Forward one bill and the AI reads it, so you can see your own overcharges before you speak to anyone. Show More When users leave Vigilis reviews, G2 also collects common questions about the day-to-day use of Vigilis. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 100.0 Nps Score ### All Vigilis Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Vigilis yet. ## Start a New Software Discussion Have a software question? 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