--- title: Verloop.io Reviews meta_title: 'Verloop.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 230 reviews by the users' company size, role or industry to find out how Verloop.io works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 230 scale: '5' date_modified: '2026-07-13' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Verloop.io Reviews **Vendor:** Verloop **Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 230 ## About Verloop.io Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step. ## Verloop.io Pros & Cons **What users like:** - Users find Verloop.io very **easy to use** , appreciating its simplicity in report extraction and overall functionality. (8 reviews) - Users rave about the **excellent customer support** provided by Verloop.io, enhancing their overall experience significantly. (3 reviews) - Users appreciate the **helpfulness** of Verloop.io for enabling effective customer support through user-friendly chat features. (3 reviews) - Users appreciate the **extensive automation capabilities** of Verloop.io, which simplify report extraction and performance tracking. (2 reviews) - Users value the **user-friendly chat features** of Verloop.io, enhancing customer handling efficiency for startups. (2 reviews) - Features (2 reviews) - Integration Capabilities (2 reviews) - Integrations (2 reviews) - Reporting (2 reviews) - AI Efficiency (1 reviews) **What users dislike:** - Users experience **bug issues** that cause lag and affect the dashboard view, particularly on weak Wi-Fi. (2 reviews) - Users experience **slow performance** with Verloop.io, facing lag and delays, especially on weak Wi-Fi connections. (2 reviews) - Users experience **bugs and lag** during usage, especially when on weak WiFi, impacting overall performance. (1 reviews) - Users experience frequent **call quality issues** with Verloop.io, including lag and bugs due to weak WiFi connections. (1 reviews) - Users experience **lag during chats** , causing delays in response time that hinder communication efficiency. (1 reviews) - Users experience **chat management issues** including slow dashboards and problems with session handling and page refreshing. (1 reviews) - Connectivity Issues (1 reviews) - Users report **dashboard issues** such as slow performance, login errors, and bugs affecting the overall experience. (1 reviews) - Data Inaccuracy (1 reviews) - Delayed Response (1 reviews) ## Verloop.io Discussions - [Why can't we use verloop in mobile?](https://www.g2.com/discussions/why-can-t-we-use-verloop-in-mobile) - 2 comments, 1 upvote - [Nothing](https://www.g2.com/discussions/nothing-82c4f643-c147-4c58-b140-57b2fa558ca2) - 1 comment, 1 upvote - [Can I use this for small business as well](https://www.g2.com/discussions/51513-can-i-use-this-for-small-business-as-well) - 2 comments, 1 upvote - [First response rate](https://www.g2.com/discussions/51505-first-response-rate) - 1 comment, 1 upvote - [I would like to know if it is possible to import FAQs on certain topics?](https://www.g2.com/discussions/40402-i-would-like-to-know-if-it-is-possible-to-import-faqs-on-certain-topics) - 1 comment, 1 upvote - [View Verloop.io pricing details and edition comparison](https://www.g2.com/products/verloop-io/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+19%3A44%3A12+-0500&secure%5Bsession_id%5D=e387a08e-9274-49f1-88c3-3a837f23f153&secure%5Btoken%5D=1cd41e8288693f138acad6dcbfd9f9d006238964154a0c8113d3ae836df7e4e9&format=llm_user) ## Verloop.io Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Agentic AI - Bot Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Generative AI** - AI Text Generation - AI Text Summarization ## Top Verloop.io Alternatives - [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) - 4.4/5.0 (100 reviews) - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) - 4.4/5.0 (468 reviews)