Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Less than 1 day | Most commonly reported |
| Less than 1 month | Also reported |
| 1–3 months | Less commonly reported |
| 3–6 months and longer | Occasionally reported |
Easy to use, multiple chats are being delivered nicely. Review collected by and hosted on G2.com.
Sometimes it takes time to check the new message. Review collected by and hosted on G2.com.
Easy to understand and easy accessibility on phone, tablets our laptop. It really seems fun to use while working on this software. Review collected by and hosted on G2.com.
There's not much thing but sometimes tags doesn't work Review collected by and hosted on G2.com.
It is very convenient yet safer with all the access while chatting Review collected by and hosted on G2.com.
Sometimes there are no notifications when new chat is assigned and buffering issues Review collected by and hosted on G2.com.
Easy to setup with your business, website. It has lots of objectives in different platforms. Whether you have an e-commerce store, banking industry, logistics, insurance, etc you can use this platform as customer support system. It supports multiple languages so that you can interact with your customers from any region. With Live chat facility you can easily chat with your customers and resolve issues on spot. Can engage customer with welcome message, collecting emails, providing feedback forms. It is built on top of ML and NLP that recognises what your customer say even if they speak colloquially. It allows customers to record their issues and share their thoughts over voice note. You can get insights on website visitors, interactions and get all reports as spreadsheets and pdf files. Can add agents with role base and help customers easily. Agents can simply reply in a few clicks to common questions. Customers can share screenshots for better understanding the issues. It has chatbot facility and many more features which make this tool more powerful. It can be integrated with other tools for better performance. Review collected by and hosted on G2.com.
I have found this helpful in my journey. There's nothing to hate this application. Review collected by and hosted on G2.com.
The simple use case and ease of use of the application and the built-in comment are helpful while talking to users. Review collected by and hosted on G2.com.
The chat assign system will assign chats irrespective how many open chat there is. Review collected by and hosted on G2.com.
Easy to use, multiple chats are being delivered nicely. Review collected by and hosted on G2.com.
Sometimes it takes time to check the new message. Review collected by and hosted on G2.com.
A powerful customer support platform by Verloop.io that uses the power of conversational AI to seamlessly engage customers in meaningful conversations. Review collected by and hosted on G2.com.
There is nothing here to dislike, this is just simply great! Review collected by and hosted on G2.com.
The Layout is good and simple. Not confusing. Helps in handling the customer easily. Review collected by and hosted on G2.com.
The size of the text box where we write is too small. and the app hangs sometimes when a user takes more than 7 chats at a time. Review collected by and hosted on G2.com.
simplicity. It is not complicated at all and one of the most easiest tool I used ever Review collected by and hosted on G2.com.
The new chats that are coming are added in between 1 and 3 instead on top. Lack of shortcuts Review collected by and hosted on G2.com.
The fast-paced environment of the tool. I love the usability. Review collected by and hosted on G2.com.
Not much, overall it is a good platform. Showcasing metrics can be improved. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
How to start the video recording on verloop
Why can't we use verloop in mobile?
Averages based on real user reviews.
2 months
13 months
20%
