--- title: Verloop.io Reviews meta_title: 'Verloop.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 230 reviews by the users' company size, role or industry to find out how Verloop.io works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 230 scale: '5' date_modified: '2026-11-11' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---

Verloop.io Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

View More Pricing Information

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User Insights

Average based on 230 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Verloop.io Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Verloop.io, and what problem is it built to solve?

Verloop.io is a customer support automation platform that helps businesses deliver support experiences to customers across channels.

What languages does Verloop.io support?

Verloop.io supports 15 languages, including Arabic, Bengali, Chinese (Simplified), English, French, and others.

What company sizes and industries is Verloop.io the best fit for?

Verloop.io is used by teams across small businesses, mid-market companies, and enterprises, with reviewer backgrounds clustering most in retail, financial services, and cosmetics. Other represented industries include education and consumer services.
  • Company sizes: Small Business, Mid-Market, and Enterprise
  • Industries: Retail, Financial Services, Cosmetics, Education Management, and Consumer Services

How long does it take to implement Verloop.io across a team?

Implementation can be quick, with less than a day the most commonly reported time to go live. Other reported timelines range from under a month to several months.
Time to go live Relative frequency
Less than 1 day Most commonly reported
Less than 1 month Also reported
1–3 months Less commonly reported
3–6 months and longer Occasionally reported

What customer support options does Verloop.io provide, and how do users find the overall support experience?

Verloop.io users describe the support experience as helpful and responsive, particularly when they need assistance with setup, changes, or troubleshooting. Some users also note that follow-up can be slow or that time management could be better.

What features or capabilities could make Verloop.io even more useful?

More detailed reporting and smoother day-to-day chat handling are recurring ways users say Verloop.io could be improved.
  • Expand analytics and dashboards with more detailed, actionable metrics.
  • Improve chat responsiveness and notification reliability to reduce delays and missed messages.
  • Add more flexible agent workflows and customization, including easier response management and chat navigation.

How useful do Verloop.io users find its AI features in everyday use?

Verloop.io’s chatbot automation is useful for handling repetitive questions and helping agents focus on conversations that need human attention. Users describe the automation as time-saving, while noting that bot accuracy and the setup of more complex flows can take work.
  • Conversation automation: chatbots, information collection, and menu bars
  • Human handoff and agent handling: live chat, route to human, and role-based access
  • Bot setup and improvement: customization, analytics, and A/B testing

Verloop.io Reviews (230)

View 1 Video Reviews
Reviews

Verloop.io Reviews (230)

View 1 Video Reviews
4.7
230 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Nitin G.
NG
Nitin G.
Manager
Mid-Market (51-1000 emp.)
Originally submitted 1/28/2022
"Amazing software working smoothly"
5/5
What do you like best about Verloop.io?

To work smoothly on Verloop, handle it easily. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

There is nothing to dislike. All is perfectly fine. Review collected by and hosted on G2.com.

SD
saikiran d.
Sport Leader
Enterprise (> 1000 emp.)
"Excellent tool for online chats for B2B"
5/5
What do you like best about Verloop.io?

I like mostly the real-time massages of it and with blue ticks Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Display format is too much confusing of home board Review collected by and hosted on G2.com.

Komal K.
KK
Komal K.
customer service executive
Small-Business (50 or fewer emp.)
Originally submitted 11/30/2021
"It would have been nice if we would have been able to reply by selecting specific messages."
4.5/5
What do you like best about Verloop.io?

It is very much user-friendly and very insightful. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

No emojis usage, and unable to select the message to reply as per the query when customer asks for multiple questions. Review collected by and hosted on G2.com.

Vijay G.
VG
Vijay G.
Operations Manager
Enterprise (> 1000 emp.)
Originally submitted 1/14/2022
"Vijay Review"
5/5
What do you like best about Verloop.io?

The platform has great features and can be changed Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

At times there are bugs that impact the dashboard view Review collected by and hosted on G2.com.

Verified User in Construction
EC
Verified User in Construction
Mid-Market (51-1000 emp.)
"verloop lets you connect people overseas with best techniques"
5/5
What do you like best about Verloop.io?

i like the best is that it connects into quick movements without and glitch with it itxz amazing to use that qcly to connect someone really far so its amazing for a conect Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

i have nothng to be disliked as such it gives u complete easy access for it to use u have no complaints for it so its convninent anyways so yes nothing to dslike about it Review collected by and hosted on G2.com.

Nisha K.
NK
Nisha K.
Senior customer happiness champion
Mid-Market (51-1000 emp.)
Originally submitted 8/9/2021
"Organize conversations."
5/5
What do you like best about Verloop.io?

Organized conversation with all the details. Time-saving Easy to navigate and control Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

No dislikes for now. All the features available are user friendly Review collected by and hosted on G2.com.

Jaslinkaur C.
JC
Jaslinkaur C.
SME
Enterprise (> 1000 emp.)
Originally submitted 12/9/2021
"Verloop Review"
5/5
What do you like best about Verloop.io?

It's Easy to Operate and its a professional platform and we can also easy co-ordinate with the customer Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Sometimes's its lagging when we are taking more than two chats Review collected by and hosted on G2.com.

Roma P.
RP
Roma P.
Customer care executive
Mid-Market (51-1000 emp.)
Originally submitted 11/18/2021
"Great and Easily accessible"
5/5
What do you like best about Verloop.io?

Contains all the information relating to the customers, personal and order related. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

There is nothing to dislike about Verloop, it has all the things one could think of. Review collected by and hosted on G2.com.

Verified User in Executive Office
EE
Verified User in Executive Office
Enterprise (> 1000 emp.)
Originally submitted 8/2/2021
"Need the language translator."
5/5
What do you like best about Verloop.io?

The chat initiation sound and column. Also the smoothness. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

there is nothing here to dislike, just exellent Review collected by and hosted on G2.com.

Aryan P.
AP
Aryan P.
Team Captain
Mid-Market (51-1000 emp.)
"chat experience"
5/5
What do you like best about Verloop.io?

The use of chat and the functions and to pull data as an admin Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

the tool lags during heavy flow of chats and crashes Review collected by and hosted on G2.com.

Questions about Verloop.io? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Zabiulla S.
ZS
Zabiulla Shaikh
•
Last activity over 4 years ago

How to start the video recording on verloop

1 Upvote
0
Join the conversation
Anisha P.
AP
Anisha Patel
•
Last activity over 4 years ago

Why can't we use verloop in mobile?

1 Upvote
2
Join the conversation
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

20%

View More Pricing Information
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Verloop.io Features
Customization
Conversation Archiving
Lead Development
Customization
Control
Route To Human
Live chat
Pop-up Chat
Notifications
Targeted Emails
Categories on G2
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