--- title: Verizon Connect Reviews meta_title: 'Verizon Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 964 reviews by the users' company size, role or industry to find out how Verizon Connect works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 964 scale: '5' date_modified: '2026-08-07' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Verizon Connect Reviews **Vendor:** Verizon Connect **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 964 ## About Verizon Connect Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. Let’s connect. ## Verizon Connect Pros & Cons **What users like:** - Users appreciate the **fantastic reporting and backend features** of Verizon Connect, enhancing efficiency and decision-making. (5 reviews) - Users value the **ease of use** of Verizon Connect, appreciating its user-friendly setup and management features. (4 reviews) - Users appreciate the **fantastic reporting features** of Verizon Connect, enhancing data analysis and alert effectiveness. (4 reviews) - Users highlight the **detailed reporting features** of Verizon Connect, appreciating its robust analytics and alerts. (4 reviews) - Users value the **real-time data** capabilities of Verizon Connect, enhancing tracking and reporting efficiency. (3 reviews) - Real-time Updates (3 reviews) - User-Friendly (3 reviews) - Easy Setup (2 reviews) - Real-time Tracking (2 reviews) - Simplicity (2 reviews) **What users dislike:** - Users face **poor customer support** from Verizon Connect, with unresponsive service and unresolved installation and billing issues. (7 reviews) - Users report **poor support** from Verizon Connect, citing unresponsive service and unresolved issues that impact their business. (7 reviews) - Users find Verizon Connect **too expensive** given their disappointing service quality and persistent installation issues. (6 reviews) - Users experience significant **billing issues** with Verizon Connect, often receiving incomplete invoices and threats of service disconnection. (3 reviews) - Users face significant **billing problems** with Verizon Connect, experiencing unreceived invoices and threats of service disconnection. (3 reviews) - Users report significant **delays** in service delivery and unresponsive support, leading to frustrating and unmet expectations. (3 reviews) - GPS (3 reviews) - Connectivity Issues (2 reviews) - GPS Problems (2 reviews) - Missing Features (2 reviews) ## Verizon Connect Reviews ### 1. Onboarding Trainwreck, Customer Service Non-existent **Rating:** 0.0/5.0 stars **Reviewed by:** Hollie C. | Accounts Receivable / Hauling, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** When everything is working as it should, the user interface is easy to navigate and vehicle movement is intuitive. **What do you dislike about Verizon Connect?** Onboarding was a trainwreck. It took 3 months just to get every vehicle installed with installers who had little to no technical intelligence or professionalism. Unsafe installment with wires crossing foot pedals and ground wires improperly installed, just to name a few issues. We still have two vehicles that are offline and very little communication or concern from Verizon. While I can view the remainder of my fleet on the dashboard, many features that I was pitched and excited about do not work as described, i.e. driver id and driver dispatch. The trucks that are not online have had a support ticket open for two months, when I email or call, I am told another department will reach out to me to rectify. No such action ever happens and after 6 months of service, I am still paying for two units that don't work. Customer service is non-existent. **Recommendations to others considering Verizon Connect:** Verizon is clearly unconcerned with this side of their business. I'd look into companies that are dedicated to fleet management as opposed to a side profit as Verizon clearly views this endeavor. Support and function are not their priority. **What problems is Verizon Connect solving and how is that benefiting you?** Unfortunately, no more problems are solved than when I was with another provider. We need to see our fleet and with trucks still offline and the multitude of phone calls and requests for service and long waits with technical support, Verizon has created MORE problems than any were solved. ### 2. Good platform - difficult installation **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The online platform is user-friendly. It is very easy to find out where your trucks are or have been in the past. The reports are very useful to compare with trucker paperwork, too, when I complete fuel tax reports. **What do you dislike about Verizon Connect?** The absolute worst part about Verizon Connect that I dread is installation for a new device. We ordered GPSs last April 2021. I have tried calling and connecting with a representative to make an appointment for installation. At first it was scheduled right away, but the installer was a no-show. Then it went downhill from there... I couldn't get ahold of anyone with Verizon Connect to schedule an appointment (difficult also on our end to have four trucks in the same location at once for an appointment during our busy summer season, plus not getting return calls from Verizon Connect to verify appointments). Since last April, we had installer no-shows over 3 times now. We have another appointment in March, nearly one year later... so we'll see... I have also tried getting ahold of our account manager to discuss credits for all of these inconveniences and charges on our account on trucks we haven't been able to track for almost a year. I have emailed, left messages myself, and had other Verizon Connect representatives leave him a message to contact me, but I have yet to speak to him. **What problems is Verizon Connect solving and how is that benefiting you?** We have yet to solve the problem of our account manager contacting me about crediting our account. He should at least give me a call and let me know what will be happening next. One benefit is that there is a Verizon Connect representative who has continuously stayed in touch and contacted us because he noticed that the GPSs were not in use yet and if we experienced problems with our appointment. That is reassuring that at least one person is checking on our account... a lot better than our non-existent account manager. ### 3. Verizon Connect Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Verizon Connect Works is an all-in-one product for my company. It provides a place for customer tracking, service ticketing, invoicing with Quickbooks integration, and generating quotes. **What do you dislike about Verizon Connect?** The only thing I don't like about Verizon Connect Works is that my Sales Team can't use it to maintain notes about their calls or emails with customers. Nor can they schedule appointments with customers through it. **Recommendations to others considering Verizon Connect:** If you're going to do a CSV import of your database to Verizon Connect, ensure you have an accessible backup of any notes from your previous solution. Your notes will not transfer over. This was a minor inconvenience for my company as we had many client historical data that we couldn't import. **What problems is Verizon Connect solving and how is that benefiting you?** My Service and Accounting Departments are the primary users of Verizon Connect. The most significant benefit to them is adding documents to tickets and Client profiles. It saves on paper and file cabinet space and provides a one-stop location to get all the information about a Client or Job. ### 4. Could be better **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like how accurate the service is. We hardly ever have issues where our GPS devices have no service or are offline for any period of time. They are very accurate and allow us to click on the driver and even see a street view of where they are. **What do you dislike about Verizon Connect?** I'm not too fond of the customer service. We are assigned a "Success Manager," and they never return e-mails or calls. My company spent months trying to get in touch with them and order three new devices for the new vehicles we purchased. We didn't get any response. **Recommendations to others considering Verizon Connect:** Do your research, please. Just because the company is a well-known name doesn't mean they are a good company. **What problems is Verizon Connect solving and how is that benefiting you?** We realized that we were pretty much stuck with Verizon connect until after our contracts are expired. Once they forcefully "Upgrade" your devices, it automatically renews your contract for an additional 2-3 years. You are warned but in fine print. We didn't have a choice and was forced to do so. Then they send a $19k buyout. Who the heck can afford that? We just want to part ways as soon as possible. ### 5. VERIZON CONNECT SUMMARY **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Verizon Connect?** It allows me to find my staff and monitor their location for safety reasons. **What do you dislike about Verizon Connect?** Wish that the reports were more user friendly. **What problems is Verizon Connect solving and how is that benefiting you?** Allowing better use of work time by arranging inspections in geo-areas and eliminating the back and forth driving. **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. Also, thank you for your feedback on the reports. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 6. I had a great time with Verizon Connect. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura F. | Carrier Learning and Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Verizon Connect?** Everything on the website is valuable and straightforward to utilize for our company. The speed function is my favorite since it allows us to ensure the safety of our drivers. **What do you dislike about Verizon Connect?** There isn't much to dislike about it. The products do what they claim and often come up with new ideas. **What problems is Verizon Connect solving and how is that benefiting you?** We are verifying that staff is present where they claim to be. We can examine the past to see if discrepancies exist between our clients and personnel. **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 7. Reliable tracking from a reliable company **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander J. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** i have tried a few different tracking options in our many years in business and get many offers every month to switch, but reveal + Verizon is a best-case scenario for us. We used to be on fleetmatics and switch to connect because of coverage issues and not customize the service to our real-time needs. But now, with the Reveal integration to vz connect, the best of both worlds came together. **What do you dislike about Verizon Connect?** Installation can take some time, and the DIY installs are limited to some devices only, not for every need. **What problems is Verizon Connect solving and how is that benefiting you?** always knowing where my vehicles are, lets me reroute and replan the day accordingly to the events of such day ### 8. Nice and affordable vehicle tracking. **Rating:** 3.5/5.0 stars **Reviewed by:** Ace T. | Assistant GM, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The options on the web interface. Being able to setup zones and speed parameters for alerts. **What do you dislike about Verizon Connect?** We have not had any difficulties with this product and for what we use it for, it performs well. **Recommendations to others considering Verizon Connect:** For the price and being on a widely used network, you wont have connection issues, and the hardware they use has not missed a step for us. **What problems is Verizon Connect solving and how is that benefiting you?** We started using it to know where a vehicle is located without having to call the driver and add the risk of them being on their mobile while driving. We have also started using to being able to see risk when weather arises along any of their routes. ### 9. Outstanding serivce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Verizon Connect?** Great reporting features save us hours on federal mandated reporting **What do you dislike about Verizon Connect?** It takes a lot of time to setup drivers and configure the fleet but once it's setup it works great **What problems is Verizon Connect solving and how is that benefiting you?** Location tracking with our fleet to assist dispatch **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. Also, thank you for your feedback on the setup experience. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 10. Like the platform technical support needs improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Granville T. | Township Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like the live map feature and being able to review employee movements. I regularly use the Geofence capability in order to properly monitor employee movements through our service districts. **What do you dislike about Verizon Connect?** Technical support. I have had 2 vehicles not responding for well over six weeks, and trying to resolve the issue has been like pulling teeth. Lack of response from technical support required me to loop in the sales/territory manager. I am paying for two services I am not receiving. **What problems is Verizon Connect solving and how is that benefiting you?** Able to more accurately define my employee resources by service district. Able to monitor driving violations and idle time has been very helpful in those vehicles it is operational. ### 11. Great system, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin D. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** One thing I like best was the ease of use. Our driver who was no Tech experience was able to get this going himself and train all of us. We have found the setting up geo fences and truck loging is simple and very detailed. **What do you dislike about Verizon Connect?** One thing I think that could use some improvement would be the daily truck logs. We ended up making our own. The daily logs just didn't have all the stuff we needed. **What problems is Verizon Connect solving and how is that benefiting you?** Simply put Verizon connect is helping our team save money. It allows us to track, dispatch and communicate with our driver without needing to call or have him pull over. ### 12. Easy to use and good service **Rating:** 4.0/5.0 stars **Reviewed by:** Tharesh L. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Verizon Connect?** The platform is highly user-friendly for our installers. The GPS is exact and virtually never loses signal. E-logs are considerably more straightforward than the previous systems we had, and the reporting is relatively comprehensive. The dashboard cameras have been of great assistance on numerous occasions. **What do you dislike about Verizon Connect?** Although the software has a high price tag, I have had no negative experiences using it. **What problems is Verizon Connect solving and how is that benefiting you?** In the past, we have not needed to solve any issues. The units provided us with helpful insights so that we could dispatch our staff to the correct locations based on their GPS coordinates. ### 13. Great Product Terrible Support **Rating:** 1.5/5.0 stars **Reviewed by:** Mikayla G. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Verizon Connect allows us to keep track of our employees in the field. Not only can we see their location but we can also track how long the tech is at each stop. It is a great tool for a service based company. **What do you dislike about Verizon Connect?** Anytime we attempt to contact the customer support department, it takes weeks to process any request. Even purchasing additional GPS units takes weeks to process. **Recommendations to others considering Verizon Connect:** I would recommend using a different company. **What problems is Verizon Connect solving and how is that benefiting you?** Verizon Connect helps our office staff dispatch our techs to jobs close by and reduce the amount of time per day they spend driving around town. This truly increses productivity. **Official Response from Customer Advocacy:** > Thank you for taking the time to provide a review. We are sorry to hear you had a frustrating experience with contacting customer support, and we really appreciate you bringing this issue to our attention. We strive to improve and welcome the opportunity to learn more about your experience. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 14. Great Tracking System! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie A. | Fleet and Inventory Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The most helpful portion of using Verizon Connect is the GPS feature. I can see my team in real time, with no lag. In addition, the reports that are available to run are so clear and easy to generate **What do you dislike about Verizon Connect?** That the GPS units can't seem to be troubleshot. A tech always has to come on-site, which lowers our productivity. Hopefully the tech team can improve ways of communicating with the device. **What problems is Verizon Connect solving and how is that benefiting you?** No problems are being solved at the moment. The one benefit most notable is editing the info for each vehicle seamlessly and in real-time. We have multiple users, and it is a help. **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. Also, thank you for your feedback around troubleshooting the GPS devices. We are always looking to improve so we will relay that to the necessary teams. We would like to learn more about your success with Reveal. If you are open to share, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 15. Excellent Tool for Fleet Management at University Farm **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget L. | Research Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like being able to rename each of my trucks so that they reflect the farm name that we have assigned them. I like being able to run a replay at the end of the day. **What do you dislike about Verizon Connect?** I wish that Business names showed up with the addresses when my employees are delivering or purchasing supplies. **Recommendations to others considering Verizon Connect:** It takes some time to learn the software, and you need to make sure that the cost helps you to meet your goals. **What problems is Verizon Connect solving and how is that benefiting you?** Figuring out where my employees are without having to call them. Common stopping places on the farm. Can download mileage at the end of the month. ### 16. Verizon connect **Rating:** 2.0/5.0 stars **Reviewed by:** Larry W. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Verizon Connect?** Was free and company provided, did not like switch to android **What do you dislike about Verizon Connect?** Didn't like as went from iPhone to Android, auto start barely worked, lost track mid drives. Picked up point to point as the crows fly **What problems is Verizon Connect solving and how is that benefiting you?** Didn't solve as taking photo of odometer was more accurate **Official Response from Customer Advocacy:** > Thank you for taking the time to submit this review. We are disappointed to hear about your frustrating experience with using Reveal on Android. We strive to improve and welcome the opportunity to make this a better experience for you. If you would like additional assistance, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 17. Great tracking ap **Rating:** 4.0/5.0 stars **Reviewed by:** Kimberly M. | Accounts Payable and HR Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I love that it is easy to use and access. I love that you can select individual vehicles or people to see where they are and where they have been. I really love how it shows how fast they are going as well. It really keeps the employees accountable. **What do you dislike about Verizon Connect?** I feel it is a bit overpriced, and sometimes there is delayed tracking, which is frustrating. Also, the constant need for updating makes it difficult for drivers that already have a hard time working the phone itself. **Recommendations to others considering Verizon Connect:** If you have a large fleet to maintain, this is a GREAT product to use. I recommend it to anyone in the market for such a service. **What problems is Verizon Connect solving and how is that benefiting you?** We were solving problems with employees being where they said they were. The benefit was actually knowing where they were when they were supposed to be working. ### 18. Decent Vehicle Tracking Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like the setup of the map and the ease of use for plug and play devices. I wish I had the capability to use the wired ones. Easy to use and understand. Works well if you have honest employees that don't just unplug it. **What do you dislike about Verizon Connect?** I dislike some of the set up online. I don't like the way you have to go in and edit the drivers. (We can have a lot of turn over). I would simplify the deeper levels in the website. **Recommendations to others considering Verizon Connect:** It can sometimes be difficult to get support when needed. I have had to replace devices in the past. **What problems is Verizon Connect solving and how is that benefiting you?** It is great to see how my drivers are driving, where they are, where they are spending their time. If they are going home during the work day, etc. It is a beneficial service to have. **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services and that Reveal is helping you see how your drivers are driving, their locations, and where they spend their time. Also, thank you for your suggestions and recommendations regarding editing drivers and simplifying the system. We will relay them to the necessary teams.We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 19. Verizon Connect GPS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** This can be used on a cell phone from the field, which is very helpful. The history function is great as well, as you can go back and check driver history for issues that have occurred in the past. **What do you dislike about Verizon Connect?** When learning to use Verizon Connect, it wasn't as intuitive as previous (admittedly more primitive) GPS systems we've used. Specifically, in finding a specific truck by truck number, driver, etc. Once you use it a while and learn how it works, it's no problem. **Recommendations to others considering Verizon Connect:** Take advantage of the ability to use Verizon Connect on your cell phone. **What problems is Verizon Connect solving and how is that benefiting you?** Routing of field technicians, breaks that are too long in duration, techs going home when they shouldn't be, out of route (i.e. sporting goods stores during work hours), Also has been helpful in locating employees that aren't responding, to ensure that they're safe. ### 20. G2 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Megan P. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Verizon Connect?** Being able to track our fleet has helped immensely. One of the main reasons is safety. If something happens to a team member, we have their exact location **What do you dislike about Verizon Connect?** The only unknown thing is we won't know if an employee unplugs the tracker. It is either off or on; there is no tampering notification. Not that we are suspicious, but it is a need. **What problems is Verizon Connect solving and how is that benefiting you?** We are ensuring that we are aware of where our team members are to send roadside assistance or another team member to them if needed. The number one concern is safety for our team, which helps with that. **Official Response from Customer Advocacy:** > Thank you for taking the time to let us know how helpful Reveal has been from a safety perspective. It's always great to know when our customers are finding value in our product and services. We would like to learn more about your success with Reveal as well as more about how A tampering notification can help you further. If you would like to continue the conversation, Please email us at: CustomerAdvocacy@VerizonConnect.com. Thanks, again. ### 21. Always know where your fleet is at anytime **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The best thing about connect is the fact you can see in real-time or after the fact exactly where each one of your vehicles is or was at in a give time frame. We had someone call to complain about a truck speeding in a work zone; when we asked the driver, he said he wasn't there. I looked on the map, and he sure did drive through there and was speeding. **What do you dislike about Verizon Connect?** The biggest downfall for us was the lack of communication in the beginning, some of this was our fault, but our "account manager" was not very helpful and always seemed like we were a pain **What problems is Verizon Connect solving and how is that benefiting you?** Increase efficiency with our delivery drivers, and we now know how long it should take the driver and where he should be, that we get more deliveries on one day now. ### 22. This is a very good product to keep track of your fleet, and good protection if accidents occur **Rating:** 4.5/5.0 stars **Reviewed by:** Nico H. | Estimator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like having the ability to check where our trucks and equipment are. I also like the notifications sent if a driving incident happens. It also helps us to track trucking routes and time for estimating. **What do you dislike about Verizon Connect?** There isn't much that I dislike. It is a little high priced, I think, compared to similar products out. The notifications are annoying until you get the system to understand what you need. **What problems is Verizon Connect solving and how is that benefiting you?** It has solved some impaired driving caused by drivers. It has also helped with incidents showing who is at fault in the accident. We have had it save us with insurance ### 23. Managing my fleet - **Rating:** 4.5/5.0 stars **Reviewed by:** John S. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The ability to load up the mobile app and quickly find my field crew and reps at any given moment. The simplicity albeit unfriendly UI is very straightforward and easy to learn. **What do you dislike about Verizon Connect?** The UI is not very friendly. There is probably much better terminology to use, and the ability to edit tags, labels, or locations makes it sort of clunky in terms of the UI. Otherwise very versatile app. **What problems is Verizon Connect solving and how is that benefiting you?** Locating my company employees and tracking their locations to correctly assign the field rep to an emergency project. And lets be honest, it was about seeing the honesty of my staff ### 24. Easy, Accurate, & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Paul L. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Extremely easy platform for our installers to use. The GPS is very accurate, and signal loss is almost a non-issue. E-logs are so much better to use than other platforms we had in place, and the reporting is thorough. The dashcams work very well and have shown themselves useful on many occasions. **What do you dislike about Verizon Connect?** We are very satisfied with Verizon Connect, and we do not have any regrets about making the switch over. **What problems is Verizon Connect solving and how is that benefiting you?** Integration with our internal systems has been the most significant benefit to us. Financially, we are saving a few hundred dollars a month compared to of previous platforms. ### 25. Great investment **Rating:** 5.0/5.0 stars **Reviewed by:** Tarenne H. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** We use Verizon connect to monitor and verify GPS locations for our fleet. Typically there are next to no issues with location and tracking. I haven't compared to many other competitors but Verizon is normally top notch. **What do you dislike about Verizon Connect?** We have had quite a bit of trouble with the tracking and our Mercedes vehicles. We have had to have them replaced several times due to battery drainage or improper tracking. **What problems is Verizon Connect solving and how is that benefiting you?** Efficiency among technician calls- ability to compare for time tracking and attendance. We are able to verify location if a customer states a technician wasn't on site or left too early. ### 26. Great tracking program. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | Corporate Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The ability to see where our vehicles are at no matter the time or date. Also, the ability to get reports on how the cars are being driven. Also, the cameras, when an accident happens, record the accident. **What do you dislike about Verizon Connect?** At this time, there is nothing that I dislike about the program. The program at this time provides everything we need to monitor our vehicles and how they are handled. **What problems is Verizon Connect solving and how is that benefiting you?** We can resolve and correct mishandling of vehicles, speeding, harsh driving, etc. The camera benefit is excellent as we had a bad accident recently and the camera recorded it. ### 27. Reveal by Verizon Connect DOES NOT disappoint! **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan P. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** From beginning to end the integration of Verizon Connect Reveal has been seamless for my company. The staff was beyond helpful, and the platform itself is extremely user-friendly. **What do you dislike about Verizon Connect?** In comparison to competitors that I received quotes from, VerizonConnect was one of the pricier options. Although more expensive, I am a firm believer in "you get what you pay for" and we are pleased with their services. **What problems is Verizon Connect solving and how is that benefiting you?** Verizon Connect has given us the ability to get a firm grasp on our vehicle fleets. We can pull extensive real-time reporting to help ensure safety and combat reckless driving. ### 28. Not what was promised **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like being able to keep track of mileage as well as being able to make sure my guys went to a client's house when they are questioning the job they performed when they were suppose to be there. **What do you dislike about Verizon Connect?** I do not like that there is no route optimization as I was told there would be and that I have to assign an employee to a vehicle in order to dispatch jobs to them. **Recommendations to others considering Verizon Connect:** Don't go into a contract until you have everything you were told you would have in writing! **What problems is Verizon Connect solving and how is that benefiting you?** It's a lot easier to keep track of mileage and track my trucks. It is also beneficial to be able to go back to a certain date to see when my guys were at a job and how long they were there. **Official Response from Customer Advocacy:** > Thank you for sharing how you are using Reveal to track mileage, vehicles and employees. It's great to know Reveal is helping you achieve your business goals. We appreciate your suggestions on the route optimization need. We'd like to learn more about what you need so that Reveal can add even more value to your experience and business. If you would like to continue the conversation, contact at: CustomerAdvocacy@VerizonConnect.com ### 29. Easy, all-in-one tracking solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jon L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The live maps and the ability to "replay" routes is phenomenal. It allows us to keep track of our numerous vehicles in our fleet and hold our drivers accountable to safety and maintenance. **What do you dislike about Verizon Connect?** There are a few features that I can't really see many people using except in extreme niche businesses, but it's still nice to know those features are there should we ever use them. **What problems is Verizon Connect solving and how is that benefiting you?** We have been able to communicate ETAs to our customers based on our ability to see real time driver location which helps set the correct expectations for our customers. ### 30. Reveal Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Rigoberto B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Verizon connect provides great assistance keeping the fleet located and provides and extra set of supervision eyes that keep drivers alert. **What do you dislike about Verizon Connect?** Some areas are deemed as dead spots and due to poor GPS/Reception data does not always reflect accurately or timely. **Recommendations to others considering Verizon Connect:** Sensitivity is sometimes and issue with the way the trucks are set up. Some alerts and videos are taken with more discretion than others. They need to be reviewed in a more close manner **What problems is Verizon Connect solving and how is that benefiting you?** Being able to track a route and determine if we need to adjust both routes taken and/or drivers being used. ### 31. Great system **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | OFFICE MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like tracking my employees to ensure they complete their jobs on time. I also enjoy getting notifications if something is wrong - hard breaking, accidents or anything else that could go wrong with our service vans. **What do you dislike about Verizon Connect?** There are not many things I dislike about this system- it provides a safety feature for my service techs that give me peace of mind knowing they are safe and completing their jobs **Recommendations to others considering Verizon Connect:** It is so seamless and easy to use- Myself and Service manage use Verizon Connect every single day and love how it keeps things so efficient and keeps our employees honest and safe! **What problems is Verizon Connect solving and how is that benefiting you?** Time management is the biggest thing that Verizon Connect has helped us with-knowing where our employees are and making sure they are safe is a huge benefit to us! ### 32. Office Manager **Rating:** 0.0/5.0 stars **Reviewed by:** Michelle P. | OFFICE MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Verizon Connect?** I would like it if I could get someone to contact me like I have requested several times. **What do you dislike about Verizon Connect?** We are a current customer and I contacted Verizon Connect several weeks ago because we need 2 new transponders. I spoke with a girl who said I need to get in touch with my representative and gave me his name phone number and email. After several attempts to call and email with no response I called another representative and still no response. We now are paying for 2 vans to have tracking and they have not been tracked in over a month because apparently once they get their money and you have prepaid they don't care about you anymore and just ignore you. Thank you, **What problems is Verizon Connect solving and how is that benefiting you?** none until they help their current customers. no ### 33. Great Service for our fleet. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris T. | Warehouse Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I love the real-time Tracking and accuracy of where vehicles are. The oil change and maintenance are very handy to keep up on the vehicles. **What do you dislike about Verizon Connect?** Downside is sometimes it wont load or will delay on showing vehicles. Also the reports for the day I believe happen overnight so you have to plan for that. **Recommendations to others considering Verizon Connect:** Great quality. Fast service when needing replacement parts. **What problems is Verizon Connect solving and how is that benefiting you?** Able to know where the vehicles are how long they are stopped on the jobsite. Can keep track of gas codes and how often the card for the car is being used. ### 34. Mobile makes it available everywhere! **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan M. | Field Operations Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** It is an excellent app that is quick and easy to use. Its accuracy is very spot on, and I highly recommend this app. **What do you dislike about Verizon Connect?** Sometimes the app takes a while to load and requires it be closed to be able to load the map. If you select a techs truck, sometimes it clears that info and you have to retype in the techs name to see their information. **What problems is Verizon Connect solving and how is that benefiting you?** Quick and easy to use the app. That makes it to where I do not need to pull out my laptop to find my techs. ### 35. Verizon Connect **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like the simple setup. So far it has been going ok. Verizon is a well- known brand and does produce some quality content. With so many competitors out there a company must really put quality into a product and Verizon will do that. **What do you dislike about Verizon Connect?** Kind of expensive compared to some other retailers or brands. When you can provide a great product, but at a cheaper price it will attract more buyers and make them want to dive into the product. **What problems is Verizon Connect solving and how is that benefiting you?** I am not solving any problems yet with Verizon so far. I would love to work more with it and be able to utilize it to solve or benefit me more in the long run, but it still is fairly new to me. **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. Also, thank you for your feedback around pricing. We would like to learn more about your success with Reveal. If you are open to share, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 36. Verizon Connect Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jim M. | Transportation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Ease of use and functionality. We frequently have new users needing to access our account & they're able to quickly understand how to use the platform. **What do you dislike about Verizon Connect?** A few reports are incomplete or burdensome to use. We've made suggestions to Customer Service but the reports can't be customized for our organization. **Recommendations to others considering Verizon Connect:** The product fits our needs very well for multiple aspects of fleet & transportation management **What problems is Verizon Connect solving and how is that benefiting you?** Dispatch optimization has been made easier with the map & geofencing features. Increasing loaded miles per hour is our goal, and Reveal is a key component. ### 37. Very disappointed with product support! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Mobile app works well and is easy to use. **What do you dislike about Verizon Connect?** The product support is terrible.I will lose service on 61 of my vehicles tomorrow, 2/22/22, due to the 3G shutdown. I have been trying to get my 4G replacement units since November. Since then, I have been getting the runaround from multiple Verizon representatives. To this day, they still have not told me when my new units will ship out. At this rate, it could be months before I can Track those vehicles again. My account manager does not return my phone calls or emails to discuss this problem and what impact this will have on my billing. **Recommendations to others considering Verizon Connect:** Good product, bad support. **What problems is Verizon Connect solving and how is that benefiting you?** I am able to easily verify employee hours by tracking when vehicles enter and exit a jobsite. ### 38. Very simple and easy to use practical tool for business! **Rating:** 4.5/5.0 stars **Reviewed by:** Erica Y. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Verizon Connect?** I use Verizon Connect to reconcile employees' timecards with the GPS. I appreciate that it is a simple platform that is easy to navigate. One feature that is helpful is the Google Earth-type view next to the GPS report. If I am unsure of where employees stopped, I can look at the image of where they stopped, efficient! **What do you dislike about Verizon Connect?** There is nothing I dislike about using the Verizon Connect GPS tracking platform. I do think the best thing to implement is as many details about the driving as possibe ie., idling, sudden stop, to see how employees are driving. **What problems is Verizon Connect solving and how is that benefiting you?** It's beneficial to reconcile employees' timecards with the GPS. I can monitor if they are going off job sites or idling during work hours then review it with them. **Official Response from Customer Advocacy:** > Thank you for taking the time to post this review. It's great to know you are finding Reveal to be easy to use and navigate, and that it is bringing value to your business. We would like to learn more about how you are reconciling employees' timecards and how you are reviewing their idling and driving activity with them. If you would like to continue the conversation, Please email us at: CustomerAdvocacy@VerizonConnect.com. ### 39. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Verizon Connect helps our office staff keep up with where our techs are. I like the idle feature and the accuracy of the locations. **What do you dislike about Verizon Connect?** The downside of Verizon connect is that the vehicle names are not indicated on the pinpoints on the map. It would be helpful to be able to look at the map to see what vehicle is where at all times. **What problems is Verizon Connect solving and how is that benefiting you?** The only issue right now is that we can not see the vehicles without hovering over the pinpoint. Also, same day service is need on repairs. ### 40. Love the program. **Rating:** 5.0/5.0 stars **Reviewed by:** angel m. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Verizon Connect?** The Map configuration and the true time on map **What do you dislike about Verizon Connect?** Nothing.....everything is great. great product **What problems is Verizon Connect solving and how is that benefiting you?** No problems at the moment **Official Response from Customer Advocacy:** > Thank you for taking the time to share your positive experience with us. We’re happy to hear you are finding value in our product and services. We would like to learn more about your success with Reveal. If you would like to continue the conversation, please email us at: CustomerAdvocacy@VerizonConnect.com. ### 41. Recommend a Different Company **Rating:** 0.0/5.0 stars **Reviewed by:** Tennille W. | Office/HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The current equipment works fine, and there are a few customer service representatives that go out of their way to help, but overall support is atrocious. Takes hours of my time over a period of months to get ANYTHING fixed. **What do you dislike about Verizon Connect?** Overall customer service. You can only get anything fixed if your Account Rep puts in for it, and good luck getting a response from them. **Recommendations to others considering Verizon Connect:** DON'T **What problems is Verizon Connect solving and how is that benefiting you?** I meet the requirements of our fleet insurance by having this. If I could get out of my contract and switch, I would. ### 42. Really bad support **Rating:** 1.0/5.0 stars **Reviewed by:** Andres E. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Verizon Connect?** Easy to see where every vehicle is located, and if it's moving or stopped. We have used Verizon Connect for 3 years now, and we only need to see where the vehicles are at any time. The software does a great job, at least when it works. **What do you dislike about Verizon Connect?** The support team is unprofessional. If you have an issue, you will need to be on the phone for a few hours after they transfer you to several departments until you can accomplish what you want. We had to contact support at least ten times in the last 3 years, and it was always a painful process. We mentioned this to our account success manager, and he did little to nothing to improve our situation. In the agreement, they set up an auto-renewal term, so if you forget to notify them to cancel the auto-renewal, you will sign a new contract for a year automatically (after the initial 3 years required). **Recommendations to others considering Verizon Connect:** Make sure you have someone in your team that can troubleshoot and install the GPS devices, so you don't need to contact support every time you have an issue. If the device is broken, Verizon Connect will ship you the new device, and you can install it. Be aware that these devices require to be connected to the battery and the ignition cables. It's not a "plug-n-play" device. Other companies offer the same features with plug-n-play devices. **What problems is Verizon Connect solving and how is that benefiting you?** We know where the vehicles are at all times. ### 43. Good but could use some improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Blake M. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Ability to schedule work to my technicians phones and track their whereabouts **What do you dislike about Verizon Connect?** Inability to batch edit orders (time, day, dispatch job toggle on/off) Search function for jobs is limited. Could be improved by adding more search filters **Recommendations to others considering Verizon Connect:** Will do the basics for fleet management but there are little improvements that can be made that will make a huge difference. I have brought these up to the Verizon connect team several times and nothing has been done about it **What problems is Verizon Connect solving and how is that benefiting you?** Tracking my crews. Scheduling jobs in an efficient way ### 44. Easy install & great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Vehicle trackers were a simple plug & play. Dashcam was a learning curve but after the first one ita relatively simple as well. Customer service had short wait times & were very knowledgable. **What do you dislike about Verizon Connect?** The only thing I disliked was the dashcam self-install. The instructions for the 3 wire connector were a bit confusiong for someone who has no background working with electrical wiring or cars. **What problems is Verizon Connect solving and how is that benefiting you?** I am solving problems with asset trackers such as knowing drivers are following their assigned routes. Following an appropriate length of time per stop. Using geofencing to make sure nobody is going where they are not supposed to. Dashcams allow accidentd to be a much cleaner process with insurance companies as it isnt his or her word against theirs. ### 45. Friendly Staff & Easy To Use **Rating:** 4.5/5.0 stars **Reviewed by:** Mikiel C. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Verizon Connect?** Easy system to use and very friendly customer service. They are also very knowledgeable. Always quick to answer questions or solve problems. They always either call or email to check and make sure that my question or problem was solved. **What do you dislike about Verizon Connect?** Units freeze up sometimes, but is easily fixed with a phone call. **Recommendations to others considering Verizon Connect:** This product is easy to use and doesn't take much training **What problems is Verizon Connect solving and how is that benefiting you?** Tracking fleet and finding delivery locations that we have already been to. This makes it easy to send new drivers to a location. ### 46. It's a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** When we signed up for Verizon Connect a few years ago it really changed the way our business ran all together. It eliminated hours of extra work tracking our guys by calling them to make the best routes as the day brought new surprises. It tracks all maintenance and miles. The benefits are too numerous to list. **What do you dislike about Verizon Connect?** There isn't anything that I have found that I would complain about. It's all very sound. **What problems is Verizon Connect solving and how is that benefiting you?** Tracking and accountability are crucial and this service is paramount in maintaining that. ### 47. Verizon Connect so far is doing most or what we need it to do. **Rating:** 4.0/5.0 stars **Reviewed by:** Conner J. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** I like how easy that it is to use and track the vehicles. The reports that are loaded are typically easy to digest and pull data from to present to others who don't deal with this. **What do you dislike about Verizon Connect?** The integration of our fuel purchases is taking a long time. I have talked to two people about it, and the data still has not been populated. Please fix the lag time. **What problems is Verizon Connect solving and how is that benefiting you?** We are in the process of seeing how much time our fleet is spending running idle in lots. ### 48. Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Randy A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Verizon Connect?** Our experience with Verizon Connect has been positive. They have excellent customer service to the tech crews contracted out to do the installations. We've had to contact them more often recently and the way the company has handled our issues is terrific. We have so many folks working together to help us with whatever our needs be, and it 's like we have our very own team! Turn around time is amazing, especially with the world today. Also, when the guys at Verizon Connect haven't heard from us in a while, they will give a call or even send an email just touching base to make sure everyone is alright! Our company already were customers of Verizon, so the relationship and implementation of services were fairly easy. **What do you dislike about Verizon Connect?** The only thing not so great is that we are located in an area that does not get great reception. And therefore, we have had quite a bit of issues. I don't believe it's so much a software issue as is our coverage. **Recommendations to others considering Verizon Connect:** They are great! **What problems is Verizon Connect solving and how is that benefiting you?** It's wonderful knowing exactly where our trucks are located. Also, The technology will figure statistical reports, it will keep up with truck mileage and is very beneficial to saving money. Also, in the event of an accident, we can go back and pinpoint our units at an exact time and place. This was very useful, as one of our trucks was accused of hitting a light pole at a mill that we do haul to, however we are not the sole suppliers. And with the help of Verizon Connect we were able to prove that our driver had long been gone when the accident actually occurred. ### 49. Good Product Camera's Crustal Clear! **Rating:** 4.0/5.0 stars **Reviewed by:** Susan P. | O, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** The camera clarity is fantastic! The website is very user-friendly. **What do you dislike about Verizon Connect?** Customer service responsiveness has been an issue for us. Also, it needs to be conveyed more clearly when purchasing products that only triggered videos are accessible for 90 days, not 100% video footage. **What problems is Verizon Connect solving and how is that benefiting you?** It is really helping us with time management for employees. We use a payroll time tracking system that GPS can be a little off, so this helps us to confirm what job sites our employees are at and what time they left. ### 50. Fantastic solution for tracking small fleet for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen H. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Verizon Connect?** Easy to use website, always accurate and up to date. Technicians are always available when we upgrade our fleet, and any questions that we have are always answered quickly. **What do you dislike about Verizon Connect?** Nothing really! We get calls multiple times per week from companies trying to offer us similar services, but I can't think of a reason to leave. We are very happy. **Recommendations to others considering Verizon Connect:** Verizon Connect offers the resources of a massive national brand while providing the fast, direct services of a local company. **What problems is Verizon Connect solving and how is that benefiting you?** We are better able to track our fleet and make sure that our drivers are using our (and our customers'!) time as efficiently as possible. We are able to hold our team accountable when showing them areas for improvement in their daily routing. ## Verizon Connect Discussions - [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) - 1 comment, 1 upvote - [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) - 1 comment, 1 upvote - [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) - 2 comments, 1 upvote - [HOW TO GET OUT OF CONTRACT?](https://www.g2.com/discussions/how-to-get-out-of-contract) - 1 comment, 1 upvote - [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) - 2 comments, 1 upvote - [View Verizon Connect pricing details and edition comparison](https://www.g2.com/products/verizon-connect/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A47%3A46+-0500&secure%5Bsession_id%5D=5b62dc04-0813-41ee-8372-a0a76451b461&secure%5Btoken%5D=0579937190b21071b234f53d0db6501aeb9a9f71280dd774d4b5040a6f5512a1&format=llm_user) ## Verizon Connect Integrations - [Lark](https://www.g2.com/products/lark-lark/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Verizon Connect Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Optimization** - Priorities - Real-Time Updates - Dynamic Routing **Analytics** - Driver Performance **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Analytics** - Performance - Time & Costs - Productivity - Performance Metrics **Analytics** - Vehicle Performance - Driver Performance - Costs **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Additional Functionality** - Alerts/Notifications - Mobile Access - Drag & Drop - Billing & Invoicing - Data Import/Export - AI Copilot - Scheduling - Driver Management - GPS - Electronic Signature - Dispatch Management - Search/Filter - Employee Management - SMS Messaging - Territory Management - Order Management - Live Driver Tracking - Delivery Tracking - Third-Party Integrations - Route Optimization - Fuel Tracking - Voice Recognition - Inventory Management - Status Tracking - Shipping Management - Transportation Management - Order Tracking - Self Service Portal - Generative AI **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation **Generative AI - Fleet Management** - Text Summarization **Additional Functionality** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Verizon Connect Alternatives - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (201 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,873 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,225 reviews)