---
title: Verizon (ACS) Reviews
meta_title: 'Verizon (ACS) Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Verizon (ACS) works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Verizon (ACS) Reviews
**Vendor:** Verizon  
**Category:** [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About Verizon (ACS)
Verizon's audio conferencing service (ACS) is designed to enable participants to engage in a multipoint audio conference call.



## Verizon (ACS) Pros & Cons
**What users like:**

- Users value the **proactive issue resolution** of Verizon ACS, enhancing focus and minimizing work interruptions. (1 reviews)

**What users dislike:**

- Users find the **complex internet connectivity** of Verizon ACS cumbersome, often requiring extensive support for troubleshooting. (1 reviews)
- Users report **poor customer support** , citing overwhelming complexity and challenging navigation through multiple help channels. (1 reviews)

## Verizon (ACS) Reviews
  ### 1. Great support software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Verizon (ACS)?**

I find that the proactive issue resolution aspect of Verizon ACS is very helpful when it comes to identifying and addressing issues before they escalate. This allows employees to focus on their work load with less interuptions.

**What do you dislike about Verizon (ACS)?**

A couple of aspects i dislike about Verizon ACS is the complexity of it's services and the level of dependency on external support. It's services are very complex and can be a bit overwhelming and when it comes to external support, there are sometimes multiple chanels you need to go through in order to get help.

**What problems is Verizon (ACS) solving and how is that benefiting you?**

It helps close the training gap and improve efficiency by providing endless training resources to help employees better understand and utilize current technology.

  ### 2. Incredible service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about Verizon (ACS)?**

Verizon is literally the only service that I can almost always have service no matter where I am. Mountains, desert- you name it, and I can call it. 

**What do you dislike about Verizon (ACS)?**

It isn't a cheap service by any means, but if you hate your calls being constantly dropped or constantly missing calls because you have no bars, then the price is worth it. 

**Recommendations to others considering Verizon (ACS):**

Worth the price. 

**What problems is Verizon (ACS) solving and how is that benefiting you?**

I never have to worry while talking to clients on the phone in the car of my phone dropping out or their voice breaking up. I feel as though it's unprofessional if you are constantly having to call someone back because you can't find reception. 


## Verizon (ACS) Discussions
  - [What is Verizon (ACS) used for?](https://www.g2.com/discussions/what-is-verizon-acs-used-for)

- [View Verizon (ACS) pricing details and edition comparison](https://www.g2.com/products/verizon-acs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+16%3A19%3A58+-0500&secure%5Bsession_id%5D=0b178fac-0731-45c2-a806-2b036359b006&secure%5Btoken%5D=7f32b68c7f6da08b9fc8d779db87789df45a03bb079c573605a584c9ea522a24&format=llm_user)

## Verizon (ACS) Features
**Agentic AI - Audio Conferencing**
- Proactive Assistance
- Decision Making

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