--- title: Verifile Reviews meta_title: 'Verifile Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Verifile works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4 scale: '5' date_modified: '2026-06-30' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Verifile Reviews **Vendor:** Verifile **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About Verifile Verifile is a background screening and CV verification platform that helps employers verify candidate and employee information across more than 200 countries. It serves HR teams, recruitment professionals, and compliance officers in sectors including financial services, healthcare, education, security, government, and retail. The platform supports the full lifecycle of pre- and post-employment screening through a secure, cloud-based system. Employers can order checks individually or configure bundled packages tailored to specific roles or compliance requirements. Candidates and clients each access dedicated portals, and the system offers both candidate-entry and client-entry workflows to suit different organisational processes. Key features and capabilities include: - UK criminal record checks (DBS Basic, Standard, and Enhanced, Disclosure Scotland, PVG, and AccessNI) with direct integration to the Disclosure and Barring Service, delivering 92% of Basic DBS results within 24 hours. - Right to Work checks and government-approved digital identity verification, credit and financial checks, employment and education verification, professional membership checks, and open media searches. - A RESTful API with JSON that connects to applicant tracking systems and HR platforms such as Workable, Greenhouse, Workday, Eploy, Bullhorn, Ashby, and others, enabling automated ordering and status updates across more than 1,000 check types. - Real-time dashboards, management information reporting, and analytics that give clients visibility into screening progress, turnaround times, and compliance status. - Configurable account structures supporting sub-accounts, branches, and departments, allowing large organisations to mirror their internal hierarchies. Verifile holds ISO 27001, ISO 9001, ISO 22301, Cyber Essentials Plus, and NSI Gold certifications. It is accredited by the Professional Background Screening Association (PBSA). The platform maintains 99.9% availability and provides a WCAG 2.1 AA accessible interface. Each client is assigned a dedicated Client Success Manager, and a separate Candidate Support Team assists individuals going through the screening process. The platform is available in 20 languages. ## Verifile Pros & Cons **What users like:** - Users value the **excellent communication** from Verifile's support team, ensuring timely responses and proactive account management. (2 reviews) - Users commend the **exceptional customer support** from Verifile, noting quick responses and accessible communication options. (2 reviews) - Users appreciate the **ease of use** of Verifile, allowing for quick training and navigation on the platform. (2 reviews) - Users highlight the **friendly and responsive customer service** of Verifile, enhancing the overall support experience. (2 reviews) - Users value the **helpfulness and professionalism** of Verifile's team, ensuring a smooth and efficient experience. (2 reviews) - Time-saving (2 reviews) - User Interface (2 reviews) - Accuracy (1 reviews) - Background Checks (1 reviews) - Convenience (1 reviews) ## Verifile Reviews ### 1. A positive change **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Verifile?** We moved from our current supplier to Verifile in February 2023 and have been very pleased with service we have recevied so far. Where some of checks would take weeks to come back with a final report, with Verifile, they are coming back much quicker, even same day! This has meant we have reduced our turnaround times by more than three quarters. Our Account Manager is readily available, at the end of the phone or email and we have regular catch ups via Teams, to talk about our account, anything coming up, any issues orproblems. Verifile have a great customer support team, available via different formats - chat, email or phone, which are all answered within a good timescale **What do you dislike about Verifile?** Cannot think of anything at this stage!. **What problems is Verifile solving and how is that benefiting you?** Right to work checks can now be completed online, so we can ensure everyone has the right to work in the UK before their start date with us. DBS's are completed within a very short space of time, meaning we can get our employees out to clients quicker and by the variety of checks offered by Verifile, means we are able to re-assure our clients that our employees checked and verified ### 2. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Client Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Verifile?** I've worked closely with the Verifile team for about 4 years now. The team are always available to assist with queries via phone or email, provide accurate reports and provide all the features and checks we require. The user interface is easy to use, and it's easy to train new team members on the processes with the Verifile team. **What do you dislike about Verifile?** We can go through some periods where we don't use Verifile as often, but that's no reflection on Verifile, and purely a reflection of our client requirements at the time. **What problems is Verifile solving and how is that benefiting you?** We offer background checks to our clients as part of our services. We have been able to integrate several of Verifiles requirements into our own process to make things smoother for a contractor. **Official Response from Kate Fry:** > Hi Mike, Thank you for your wonderful review and for being a loyal customer for the past four years! We're delighted to hear that you've had a great experience with our team and services. We're pleased that you find our team readily available to assist with queries and that our reports meet your accuracy standards. It's fantastic to know that our user interface has been easy to use and helps in training new team members efficiently. We understand that your usage may vary based on client requirements, and we appreciate your understanding that this is not a reflection on our service. It's great to hear that our background checks have seamlessly integrated into your processes, providing a smoother experience for your contractors. Your feedback motivates us to continue improving and delivering the best service possible. Thanks again for your kind words and for choosing Verifile. If you ever have any further questions or need assistance, please don't hesitate to reach out. From all of us at Verifile ### 3. Great Screening Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Verifile?** Verifile are by far the best 3rd party screening provider I have worked with. The platform is intuitive, easy to navigate and provides an update on candidate progress at a glance. The team are also fantastic, I'm able to reach out via email or phone if I ever have any queries and thye're very quick to respond. Our Senior Customer Service Manager, Maj, is all we could ask for and more - again very responsive, knowledable and friendly! **What do you dislike about Verifile?** There is nothing I actively dislike about Verifile **What problems is Verifile solving and how is that benefiting you?** Verifile screens candidates who are joining our organisation. **Official Response from Kate Fry:** > Hi there, Thank you for your fantastic review! We're thrilled to hear that you consider Verifile the best third-party screening provider you've worked with. It's great to know that you find our platform intuitive and easy to navigate, allowing you to check candidate progress at a glance. We're also glad that our team, especially Maj, has been responsive, knowledgeable, and friendly in addressing your queries. We'll make sure to pass on your kind words to Maj. We appreciate your feedback and are delighted to hear that there's nothing you actively dislike about Verifile. Thank you for choosing Verifile to handle your candidate screening needs. If you ever have any further questions or need assistance, please don't hesitate to reach out. From all of us at Verifile ### 4. Very smooth cooperation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Verifile?** Very helpful, very professional, great to work with. Proactive and flexible **What do you dislike about Verifile?** Communication could be improved at times, but when flagged - they strive to improve **What problems is Verifile solving and how is that benefiting you?** They deliver checks for our client, support with delays and difficult cases **Official Response from Kate Fry:** > Hi there, Thank you for your positive review! We're delighted to hear that you've found our cooperation smooth and that you consider us helpful, professional, proactive, and flexible. We appreciate your constructive feedback regarding communication. We're always striving to improve, and your input helps us focus on areas that need attention. It's great to hear that when issues are flagged, we have been able to address them effectively. Thank you for choosing Verifile to deliver checks for your client and support with delays and difficult cases. If you have any further suggestions or need assistance, please don't hesitate to reach out. From all of us at Verifile - [View Verifile pricing details and edition comparison](https://www.g2.com/products/verifile/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-05+01%3A29%3A50+-0500&secure%5Bsession_id%5D=6312815e-ad5d-4e86-b24c-ffe700d73eb9&secure%5Btoken%5D=d1046dd02a99cd943cada85b79b64b146283c7a0db35f39e0641ade1a87ac2bd&format=llm_user) ## Verifile Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Platform Content** - Templates - Automated - Reports **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Verifile Alternatives - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (389 reviews)