We moved from our current supplier to Verifile in February 2023 and have been very pleased with service we have recevied so far. Where some of checks would take weeks to come back with a final report, with Verifile, they are coming back much quicker, even same day! This has meant we have reduced our turnaround times by more than three quarters. Our Account Manager is readily available, at the end of the phone or email and we have regular catch ups via Teams, to talk about our account, anything coming up, any issues orproblems. Verifile have a great customer support team, available via different formats - chat, email or phone, which are all answered within a good timescale

Very helpful, very professional, great to work with. Proactive and flexible

I've worked closely with the Verifile team for about 4 years now. The team are always available to assist with queries via phone or email, provide accurate reports and provide all the features and checks we require. The user interface is easy to use, and it's easy to train new team members on the processes with the Verifile team.