Since switching to this service in February 2023, turnaround times have improved significantly, with reports often delivered the same day. The reviewer mentions a lack of drawbacks so far, indicating satisfaction with the service.
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Verifile Reviews (4)
Verifile Reviews (4)

I've worked closely with the Verifile team for about 4 years now. The team are always available to assist with queries via phone or email, provide accurate reports and provide all the features and checks we require. The user interface is easy to use, and it's easy to train new team members on the processes with the Verifile team. Review collected by and hosted on G2.com.
We can go through some periods where we don't use Verifile as often, but that's no reflection on Verifile, and purely a reflection of our client requirements at the time. Review collected by and hosted on G2.com.
Hi Mike,
Thank you for your wonderful review and for being a loyal customer for the past four years! We're delighted to hear that you've had a great experience with our team and services.
We're pleased that you find our team readily available to assist with queries and that our reports meet your accuracy standards. It's fantastic to know that our user interface has been easy to use and helps in training new team members efficiently.
We understand that your usage may vary based on client requirements, and we appreciate your understanding that this is not a reflection on our service.
It's great to hear that our background checks have seamlessly integrated into your processes, providing a smoother experience for your contractors. Your feedback motivates us to continue improving and delivering the best service possible.
Thanks again for your kind words and for choosing Verifile. If you ever have any further questions or need assistance, please don't hesitate to reach out.
From all of us at Verifile
Verifile are by far the best 3rd party screening provider I have worked with. The platform is intuitive, easy to navigate and provides an update on candidate progress at a glance. The team are also fantastic, I'm able to reach out via email or phone if I ever have any queries and they're very quick to respond. Our Senior Customer Service Manager, Maj, is all we could ask for and more - again very responsive, knowledgeable and friendly! Review collected by and hosted on G2.com.
There is nothing I actively dislike about Verifile Review collected by and hosted on G2.com.
Hi there,
Thank you for your fantastic review! We're thrilled to hear that you consider Verifile the best third-party screening provider you've worked with.
It's great to know that you find our platform intuitive and easy to navigate, allowing you to check candidate progress at a glance. We're also glad that our team, especially Maj, has been responsive, knowledgeable, and friendly in addressing your queries. We'll make sure to pass on your kind words to Maj.
We appreciate your feedback and are delighted to hear that there's nothing you actively dislike about Verifile.
Thank you for choosing Verifile to handle your candidate screening needs. If you ever have any further questions or need assistance, please don't hesitate to reach out.
From all of us at Verifile
Very helpful, very professional, great to work with. Proactive and flexible Review collected by and hosted on G2.com.
Communication could be improved at times, but when flagged - they strive to improve Review collected by and hosted on G2.com.
Hi there,
Thank you for your positive review! We're delighted to hear that you've found our cooperation smooth and that you consider us helpful, professional, proactive, and flexible.
We appreciate your constructive feedback regarding communication. We're always striving to improve, and your input helps us focus on areas that need attention. It's great to hear that when issues are flagged, we have been able to address them effectively.
Thank you for choosing Verifile to deliver checks for your client and support with delays and difficult cases. If you have any further suggestions or need assistance, please don't hesitate to reach out.
From all of us at Verifile
