--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Vendasta Yesware Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the reliable outreach capabilities of Vendasta Yesware, enabling effective cold-email campaigns effortlessly. (4 mentions)
Users value the intuitive features of Vendasta Yesware, appreciating its flexibility and effective campaign management. (4 mentions)
Users admire the ease of use of Vendasta Yesware, finding it intuitive and simple to install and navigate. (3 mentions)
Users value the easy scheduling feature of Yesware, appreciating its reliability and integration with other tools. (3 mentions)
Users appreciate the reliable scheduling of Vendasta Yesware, enhancing their outreach with efficient email management. (3 mentions)
Users are frustrated with poor customer support, experiencing delays in responses and unresolved issues with the product. (3 mentions)
Users report poor support with Vendasta Yesware, facing unresponsive help and unresolved product issues. (3 mentions)
Users struggle with contact importing issues and face difficulties in getting support for subscription upgrades. (2 mentions)
Users experience lack of support and contact importing issues, which undermines the functionality of Vendasta Yesware. (2 mentions)
Users find the limited functionality of Vendasta Yesware hindering scalability and customer support during upgrades challenging. (2 mentions)

5 Pros or Advantages of Vendasta Yesware

1. Features
Users appreciate the reliable outreach capabilities of Vendasta Yesware, enabling effective cold-email campaigns effortlessly.
See 4 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

2. Helpful
Users value the intuitive features of Vendasta Yesware, appreciating its flexibility and effective campaign management.
See 4 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

3. Ease of Use
Users admire the ease of use of Vendasta Yesware, finding it intuitive and simple to install and navigate.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

4. Easy Scheduling
Users value the easy scheduling feature of Yesware, appreciating its reliability and integration with other tools.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

5. Scheduling
Users appreciate the reliable scheduling of Vendasta Yesware, enhancing their outreach with efficient email management.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

5 Cons or Disadvantages of Vendasta Yesware

1. Poor Customer Support
Users are frustrated with poor customer support, experiencing delays in responses and unresolved issues with the product.
See 3 mentions

See Related User Reviews

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

2. Poor Support
Users report poor support with Vendasta Yesware, facing unresponsive help and unresolved product issues.
See 3 mentions

See Related User Reviews

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

3. Contact Management
Users struggle with contact importing issues and face difficulties in getting support for subscription upgrades.
See 2 mentions

See Related User Reviews

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you dislike about Vendasta Yesware?

The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

4. Limitations
Users experience lack of support and contact importing issues, which undermines the functionality of Vendasta Yesware.
See 2 mentions

See Related User Reviews

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you dislike about Vendasta Yesware?

The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

5. Limited Functionality
Users find the limited functionality of Vendasta Yesware hindering scalability and customer support during upgrades challenging.
See 2 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you dislike about Vendasta Yesware?

Not super scalable in my opinion - good for retail users with a few inboxes.

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

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Vendasta Yesware Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Vendasta Yesware, and what problem is it built to solve?

Vendasta Yesware is used to manage email-based sales outreach, helping teams send campaigns and follow-ups while tracking how recipients engage with their messages. It brings repeated outreach and engagement signals into the day-to-day email workflow.

What languages does Vendasta Yesware support?

It supports 1 language: English.

What company sizes and industries is Vendasta Yesware the best fit for?

The strongest fit appears among small-business and mid-market teams, with use also represented in larger organizations. Positive experiences cluster in these company-size and industry segments:
  • Small businesses: A prominent group of users.
  • Mid-market teams: Also strongly represented.
  • Enterprise teams: Present among positive users, though less concentrated.
  • Marketing and advertising: A recurring industry segment.
  • Software and IT: Computer software and information technology users are also well represented.
  • Education: Education management users appear among the positive experiences.

How long does it take to implement Vendasta Yesware across a team?

Implementation is often reported as taking less than a day, which makes it a relatively quick tool to get running for teams with straightforward needs. Longer reported timelines also occur.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Less common
1–3 months Less common

What customer support options does Vendasta Yesware provide, and how do users find the overall support experience?

Support is available through phone, chat, and email. The experience is mixed: users describe helpful, responsive assistance and successful troubleshooting, while others report slow or unanswered requests.

What is the experience like for teams switching to Vendasta Yesware from another tool?

Switching to Vendasta Yesware has been driven by a desire for a more usable or reliable outreach workflow, the features needed for email tracking and campaigns, and—in some cases—lower cost than a larger sales-engagement suite. Users describe moving from tools such as Mixmax, Outreach, Klenty, Mailtrack, Gmelius, Salesloft, and ContactMonkey; the change can feel worthwhile when simpler campaign setup and everyday email use matter more than a broader feature set.

What features or capabilities could make Vendasta Yesware even more useful?

The clearest opportunities to make the product more useful are around campaign flexibility, reporting, and the handling of engagement signals. Users would benefit from improvements such as:
  • More freedom to edit, reorder, and customize campaign steps after a campaign has started.
  • More detailed reporting and clearer breakdowns of opens, clicks, and campaign performance.
  • More reliable engagement signals, including better identification of who opened a message sent to multiple recipients.
  • Easier access to templates, with improved organization and search.
  • More convenient mobile access to key email and campaign features.

Vendasta Yesware Reviews (821)

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Reviews

Vendasta Yesware Reviews (821)

View 4 Video Reviews
4.4
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Lorrens S.
LS
Lorrens S.
CS Supervisor
Small-Business (50 or fewer emp.)
"Yesware as an email tracking Tool"
4/5
What do you like best about Vendasta Yesware?

Yesware is able to help me identify if a customer was able to view my sent email or is currently opening my email and would help me decide if I'd be able to followup with a phone call and have a quick chat to see if it can lead with a potential sale. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

So far it got all the tools I need to get my job done more effectively. There may be some occasional lags in inserting my email templates but other than that, everything works nice and smoothly. Review collected by and hosted on G2.com.

Don B.
DB
Don B.
Owner
Small-Business (50 or fewer emp.)
"Blind without Yesware"
5/5
What do you like best about Vendasta Yesware?

Knowing when emails are opened and by whom is crucial information. If I send an important email and see it opened, I know it got attention. If it is not opened, I can call to fix that. Older emails that are getting fresh attention are also brought up, so I can know what is going on or not going on. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

It does not work on my android. That means I am only in the know when I'm at my desktop. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
Originally submitted 4/5/2019
"Best Email Tracking Tool Out There (Especially for Outlook)"
5/5
What do you like best about Vendasta Yesware?

For starters, tracking events/opens is immediate -- which is hugely beneficial. You instantly know when someone's opened an email! 95% of the time, it's incredibly reliable. It syncs easily with SFDC, they offer lots of templates, and it's constantly getting better. Plus, the hugely added benefit of having the real-time event tracking panel right next to your email makes for a much more workflow. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

Sometimes it requires you to restart the software in the event they are launching an upgrade, etc. - but by and large, I rarely experience many hiccups! They should probably launch an app soon to help people track engagement when they are not in front of their desk/laptops. Review collected by and hosted on G2.com.

Alison B.
AB
Alison B.
A
Mid-Market (51-1000 emp.)
"Better than good but a few improvements would make it great"
4/5
What do you like best about Vendasta Yesware?

Automation! It integrates so well with Salesforce. Once I add a new account/contact into a Yesware campaign all of my follow-ups are automatic and keep me organized. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I don't like that when you get an 'out-of-office' reply from a contact you're doing outreach to, Yesware completely kicks them out of the campaign entirely. I wish there was something in place that could differentiate an OOO reply from an actual reply. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Excellent product missing some critical features"
5/5
What do you like best about Vendasta Yesware?

Speed of notifications and details needed Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

Abity to see all mail reads in a click!! Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
Originally submitted 4/19/2022
"Review for Yesware"
3.5/5
What do you like best about Vendasta Yesware?

When it gives me report how many engagement my customer has to my emails Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

sometimes the report is accurate sometimes it's not. Review collected by and hosted on G2.com.

Autumn A.
AA
Autumn A.
Account Executive
Small-Business (50 or fewer emp.)
"Great value for the money"
4/5
What do you like best about Vendasta Yesware?

I like the features and functionality that come with Yesware. You can easily set up email campaigns and follow-up responses for your week in 5-10 minutes. It also has data around how many times a prospect has clicked or opened an email, and it is extremely helpful with reaching out. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

There was a slight learning curve when I started using Yesware, but if you have the slightest knowledge of technology, you will do fine. It does not have all of the bells and whistles that other programs like Outreach do, but it gives you what you need at a fraction of the price. Review collected by and hosted on G2.com.

Asiel L.
AL
Asiel L.
Media Planner
Small-Business (50 or fewer emp.)
"Yes to Yesware!"
5/5
What do you like best about Vendasta Yesware?

I appreciate the insights I speak better Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

There's nothing that I dislike. It's helpful Review collected by and hosted on G2.com.

Verified User in Fine Art
CF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
Originally submitted 4/11/2019
"Amazing sales tool"
5/5
What do you like best about Vendasta Yesware?

The activity button is very useful for seeing who opened your email. I also like the pop-up activity notices that come in throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

The templates area could use some improvement. It isn't always easy to find templates I have used in the past. And it would be great to be able to insert an image. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"YES TO YESWARE"
5/5
What do you like best about Vendasta Yesware?

The email tracking is most valuable to knowing who is interacting with emails sent. I also send the same email often, so to use pre-written email templates has saved so much time. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

It can be glitchy at times. But there is not much else that I do not like about the software. It really does good things for customer management as an account manager. Review collected by and hosted on G2.com.
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