--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Vendasta Yesware Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the reliable outreach capabilities of Vendasta Yesware, enabling effective cold-email campaigns effortlessly. (4 mentions)
Users value the intuitive features of Vendasta Yesware, appreciating its flexibility and effective campaign management. (4 mentions)
Users admire the ease of use of Vendasta Yesware, finding it intuitive and simple to install and navigate. (3 mentions)
Users value the easy scheduling feature of Yesware, appreciating its reliability and integration with other tools. (3 mentions)
Users appreciate the reliable scheduling of Vendasta Yesware, enhancing their outreach with efficient email management. (3 mentions)
Users are frustrated with poor customer support, experiencing delays in responses and unresolved issues with the product. (3 mentions)
Users report poor support with Vendasta Yesware, facing unresponsive help and unresolved product issues. (3 mentions)
Users struggle with contact importing issues and face difficulties in getting support for subscription upgrades. (2 mentions)
Users experience lack of support and contact importing issues, which undermines the functionality of Vendasta Yesware. (2 mentions)
Users find the limited functionality of Vendasta Yesware hindering scalability and customer support during upgrades challenging. (2 mentions)

5 Pros or Advantages of Vendasta Yesware

1. Features
Users appreciate the reliable outreach capabilities of Vendasta Yesware, enabling effective cold-email campaigns effortlessly.
See 4 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

2. Helpful
Users value the intuitive features of Vendasta Yesware, appreciating its flexibility and effective campaign management.
See 4 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

3. Ease of Use
Users admire the ease of use of Vendasta Yesware, finding it intuitive and simple to install and navigate.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

4. Easy Scheduling
Users value the easy scheduling feature of Yesware, appreciating its reliability and integration with other tools.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

5. Scheduling
Users appreciate the reliable scheduling of Vendasta Yesware, enhancing their outreach with efficient email management.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

5 Cons or Disadvantages of Vendasta Yesware

1. Poor Customer Support
Users are frustrated with poor customer support, experiencing delays in responses and unresolved issues with the product.
See 3 mentions

See Related User Reviews

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

2. Poor Support
Users report poor support with Vendasta Yesware, facing unresponsive help and unresolved product issues.
See 3 mentions

See Related User Reviews

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

3. Contact Management
Users struggle with contact importing issues and face difficulties in getting support for subscription upgrades.
See 2 mentions

See Related User Reviews

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you dislike about Vendasta Yesware?

The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

4. Limitations
Users experience lack of support and contact importing issues, which undermines the functionality of Vendasta Yesware.
See 2 mentions

See Related User Reviews

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you dislike about Vendasta Yesware?

The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

5. Limited Functionality
Users find the limited functionality of Vendasta Yesware hindering scalability and customer support during upgrades challenging.
See 2 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you dislike about Vendasta Yesware?

Not super scalable in my opinion - good for retail users with a few inboxes.

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

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Vendasta Yesware Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Vendasta Yesware, and what problem is it built to solve?

Vendasta Yesware is used to manage email-based sales outreach, helping teams send campaigns and follow-ups while tracking how recipients engage with their messages. It brings repeated outreach and engagement signals into the day-to-day email workflow.

What languages does Vendasta Yesware support?

It supports 1 language: English.

What company sizes and industries is Vendasta Yesware the best fit for?

The strongest fit appears among small-business and mid-market teams, with use also represented in larger organizations. Positive experiences cluster in these company-size and industry segments:
  • Small businesses: A prominent group of users.
  • Mid-market teams: Also strongly represented.
  • Enterprise teams: Present among positive users, though less concentrated.
  • Marketing and advertising: A recurring industry segment.
  • Software and IT: Computer software and information technology users are also well represented.
  • Education: Education management users appear among the positive experiences.

How long does it take to implement Vendasta Yesware across a team?

Implementation is often reported as taking less than a day, which makes it a relatively quick tool to get running for teams with straightforward needs. Longer reported timelines also occur.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Less common
1–3 months Less common

What customer support options does Vendasta Yesware provide, and how do users find the overall support experience?

Support is available through phone, chat, and email. The experience is mixed: users describe helpful, responsive assistance and successful troubleshooting, while others report slow or unanswered requests.

What is the experience like for teams switching to Vendasta Yesware from another tool?

Switching to Vendasta Yesware has been driven by a desire for a more usable or reliable outreach workflow, the features needed for email tracking and campaigns, and—in some cases—lower cost than a larger sales-engagement suite. Users describe moving from tools such as Mixmax, Outreach, Klenty, Mailtrack, Gmelius, Salesloft, and ContactMonkey; the change can feel worthwhile when simpler campaign setup and everyday email use matter more than a broader feature set.

What features or capabilities could make Vendasta Yesware even more useful?

The clearest opportunities to make the product more useful are around campaign flexibility, reporting, and the handling of engagement signals. Users would benefit from improvements such as:
  • More freedom to edit, reorder, and customize campaign steps after a campaign has started.
  • More detailed reporting and clearer breakdowns of opens, clicks, and campaign performance.
  • More reliable engagement signals, including better identification of who opened a message sent to multiple recipients.
  • Easier access to templates, with improved organization and search.
  • More convenient mobile access to key email and campaign features.

Vendasta Yesware Reviews (821)

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Reviews

Vendasta Yesware Reviews (821)

View 4 Video Reviews
4.4
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Elisa A.
EA
Elisa A.
Sales Director
Small-Business (50 or fewer emp.)
Originally submitted 1/27/2022
"Great business tool to improve your sales"
4.5/5
What do you like best about Vendasta Yesware?

The templates are a great way to save a bunch of time Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

That you have to re-configurate if you want to see when a collegue opens your emails... Review collected by and hosted on G2.com.

Kathleen C.
KC
Kathleen C.
Sales Engineer
Mid-Market (51-1000 emp.)
Originally submitted 11/29/2021
"Yesware gives great insight into email open rates"
4.5/5
What do you like best about Vendasta Yesware?

I love the report that is generated weekly to summarize the email activity from the week before. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I wish you could always see who exactly opened an email when there are multiple recipients. Review collected by and hosted on G2.com.

Em S.
ES
Em S.
Account Executive
Small-Business (50 or fewer emp.)
Originally submitted 1/27/2022
"Love Yesware--I've used it with several orgs and have worked to implement it in every role I've had"
5/5
What do you like best about Vendasta Yesware?

I love the templates and being able to see the success for each of the flows in the app Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I wish that the reporting was better, sometimes I don't get notification that someone read it until 2-3 hours after. Review collected by and hosted on G2.com.

JT
Joshua T.
C00
Small-Business (50 or fewer emp.)
"Removes guessing game"
3.5/5
What do you like best about Vendasta Yesware?

Ability to get real-time feedback to see when the email is opened or reopened. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

Vague on who is opening email if a colleague is copied. Review collected by and hosted on G2.com.

Jodi P.
JP
Jodi P.
Director Educational Partnerships
Small-Business (50 or fewer emp.)
"Cost effective email solution"
3/5
What do you like best about Vendasta Yesware?

Allows for easy tracking of email open rates Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

No ability to send campaigns or sequences. Calendar/meeting feature is not easy to use Review collected by and hosted on G2.com.

Craig R.
CR
Craig R.
Account Executive
Small-Business (50 or fewer emp.)
"Yesware is essential for a healthy pipeline."
5/5
What do you like best about Vendasta Yesware?

Yesware offers accurate tracking of emails that lets me know when my prospects have opened or clicked on links with my campaigns. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

Not much, the only issue I've ever experienced is that it's challenging to change the delivery date when the campaign is in process. Review collected by and hosted on G2.com.

AS
Andrew S.
Sr. Director Business Development
Small-Business (50 or fewer emp.)
"Very happy with YesWare"
4.5/5
What do you like best about Vendasta Yesware?

I like the data provided about open rate and my favorite functionality is pop-up notifications when emails are opened. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

YesWare and Mac, using Outlook, sometimes lose connection and needs to be reconnected to work. I hear Mac generally has more issues then PCs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"A Must Have For Customer Service & Sales Teams"
5/5
What do you like best about Vendasta Yesware?

-most email tracking softwares don't enable senders to know if their own team that was CCed opened their email or the client

-super cool to see the device and locations where the email was opened as well

-notifications for opened emails makes it simple to respond when clients are most engaged

-works seamlessly with Gmail and doesn't worsen the overall gmail experience

-templates are seamless and easy to use Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

-wish the mobile integration and experience was better

-would be great to only get open notifications for particular emails while still being able to have tracking implemented for all emails

-would use the calendar scheduling if it was better and would prefer to use yesware calendar calendly

-just need to implement the same reminder appointment workflows for the scheduling feature Review collected by and hosted on G2.com.

Jacqueline D.
JD
Jacqueline D.
Travel Advisor
Small-Business (50 or fewer emp.)
"Advantages of Yesware"
5/5
What do you like best about Vendasta Yesware?

Being able to see if a client has received and or opened and read an email I have sent them. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

Everytime I login to a different email address account I'm asked if I'd like to use yesware for that account. If I say no, it shouldn't ask me again, unfortunately, even when I have said no, each time I login to the different account I'm always asked. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Enterprise (> 1000 emp.)
"Honest Feedback"
5/5
What do you like best about Vendasta Yesware?

Being able to see where the email was opened and how many times Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

Sometimes there are glitches, making sending an email slower Review collected by and hosted on G2.com.
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