--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Vendasta Yesware Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the reliable outreach capabilities of Vendasta Yesware, enabling effective cold-email campaigns effortlessly. (4 mentions)
Users value the intuitive features of Vendasta Yesware, appreciating its flexibility and effective campaign management. (4 mentions)
Users admire the ease of use of Vendasta Yesware, finding it intuitive and simple to install and navigate. (3 mentions)
Users value the easy scheduling feature of Yesware, appreciating its reliability and integration with other tools. (3 mentions)
Users appreciate the reliable scheduling of Vendasta Yesware, enhancing their outreach with efficient email management. (3 mentions)
Users are frustrated with poor customer support, experiencing delays in responses and unresolved issues with the product. (3 mentions)
Users report poor support with Vendasta Yesware, facing unresponsive help and unresolved product issues. (3 mentions)
Users struggle with contact importing issues and face difficulties in getting support for subscription upgrades. (2 mentions)
Users experience lack of support and contact importing issues, which undermines the functionality of Vendasta Yesware. (2 mentions)
Users find the limited functionality of Vendasta Yesware hindering scalability and customer support during upgrades challenging. (2 mentions)

5 Pros or Advantages of Vendasta Yesware

1. Features
Users appreciate the reliable outreach capabilities of Vendasta Yesware, enabling effective cold-email campaigns effortlessly.
See 4 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

2. Helpful
Users value the intuitive features of Vendasta Yesware, appreciating its flexibility and effective campaign management.
See 4 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

3. Ease of Use
Users admire the ease of use of Vendasta Yesware, finding it intuitive and simple to install and navigate.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

4. Easy Scheduling
Users value the easy scheduling feature of Yesware, appreciating its reliability and integration with other tools.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

5. Scheduling
Users appreciate the reliable scheduling of Vendasta Yesware, enhancing their outreach with efficient email management.
See 3 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you like about Vendasta Yesware?

It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities,

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you like about Vendasta Yesware?

This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for pro

5 Cons or Disadvantages of Vendasta Yesware

1. Poor Customer Support
Users are frustrated with poor customer support, experiencing delays in responses and unresolved issues with the product.
See 3 mentions

See Related User Reviews

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

2. Poor Support
Users report poor support with Vendasta Yesware, facing unresponsive help and unresolved product issues.
See 3 mentions

See Related User Reviews

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

3. Contact Management
Users struggle with contact importing issues and face difficulties in getting support for subscription upgrades.
See 2 mentions

See Related User Reviews

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you dislike about Vendasta Yesware?

The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

4. Limitations
Users experience lack of support and contact importing issues, which undermines the functionality of Vendasta Yesware.
See 2 mentions

See Related User Reviews

Christine R.
CR

Christine R.

Small-Business (50 or fewer emp.)

4.5/5

"So much more than a CRM, love love ........."

What do you dislike about Vendasta Yesware?

The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added

Agnė .
A

Agnė .

Small-Business (50 or fewer emp.)

0.0/5

"If I could give 0 stars I wouold"

What do you dislike about Vendasta Yesware?

No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). Th

5. Limited Functionality
Users find the limited functionality of Vendasta Yesware hindering scalability and customer support during upgrades challenging.
See 2 mentions

See Related User Reviews

Shaw A.
SA

Shaw A.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Cold Email Automation That Just Works"

What do you dislike about Vendasta Yesware?

Not super scalable in my opinion - good for retail users with a few inboxes.

Mary Ellen A.
MA

Mary Ellen A.

Small-Business (50 or fewer emp.)

2.0/5

"Can't get anyone to respond to me"

What do you dislike about Vendasta Yesware?

I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be throu

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Vendasta Yesware Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Vendasta Yesware, and what problem is it built to solve?

Vendasta Yesware is used to manage email-based sales outreach, helping teams send campaigns and follow-ups while tracking how recipients engage with their messages. It brings repeated outreach and engagement signals into the day-to-day email workflow.

What languages does Vendasta Yesware support?

It supports 1 language: English.

What company sizes and industries is Vendasta Yesware the best fit for?

The strongest fit appears among small-business and mid-market teams, with use also represented in larger organizations. Positive experiences cluster in these company-size and industry segments:
  • Small businesses: A prominent group of users.
  • Mid-market teams: Also strongly represented.
  • Enterprise teams: Present among positive users, though less concentrated.
  • Marketing and advertising: A recurring industry segment.
  • Software and IT: Computer software and information technology users are also well represented.
  • Education: Education management users appear among the positive experiences.

How long does it take to implement Vendasta Yesware across a team?

Implementation is often reported as taking less than a day, which makes it a relatively quick tool to get running for teams with straightforward needs. Longer reported timelines also occur.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Less common
1–3 months Less common

What customer support options does Vendasta Yesware provide, and how do users find the overall support experience?

Support is available through phone, chat, and email. The experience is mixed: users describe helpful, responsive assistance and successful troubleshooting, while others report slow or unanswered requests.

What is the experience like for teams switching to Vendasta Yesware from another tool?

Switching to Vendasta Yesware has been driven by a desire for a more usable or reliable outreach workflow, the features needed for email tracking and campaigns, and—in some cases—lower cost than a larger sales-engagement suite. Users describe moving from tools such as Mixmax, Outreach, Klenty, Mailtrack, Gmelius, Salesloft, and ContactMonkey; the change can feel worthwhile when simpler campaign setup and everyday email use matter more than a broader feature set.

What features or capabilities could make Vendasta Yesware even more useful?

The clearest opportunities to make the product more useful are around campaign flexibility, reporting, and the handling of engagement signals. Users would benefit from improvements such as:
  • More freedom to edit, reorder, and customize campaign steps after a campaign has started.
  • More detailed reporting and clearer breakdowns of opens, clicks, and campaign performance.
  • More reliable engagement signals, including better identification of who opened a message sent to multiple recipients.
  • Easier access to templates, with improved organization and search.
  • More convenient mobile access to key email and campaign features.

Vendasta Yesware Reviews (821)

View 4 Video Reviews
Reviews

Vendasta Yesware Reviews (821)

View 4 Video Reviews
4.4
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Sameer K.
SK
Sameer K.
Small-Business (50 or fewer emp.)
"Great Overall Experience"
4/5
What do you like best about Vendasta Yesware?

The program was very easy to use and offered a lot of great insight. The paid version has many more features, but even the free version works great. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I found it to be slightly inaccurate at times (ex: I would open an email to double check something and it would tell me that someone else had opened it) Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Yesware for VIOP Provider Sales Marketing"
4/5
What do you like best about Vendasta Yesware?

Compared to similar platforms this is the most user friendly, it very easy to create campaigns and upload a list of leads Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

They need to improve their Reporting system and integrations with Salesforce. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Yesware Review"
3.5/5
What do you like best about Vendasta Yesware?

Great with the logging of calls and activities with its connection to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

It acts up from time to time with connection with Salesforce which can be highly annoying. Review collected by and hosted on G2.com.

Jay S.
JS
Jay S.
Enterprise (> 1000 emp.)
"Almost There"
2.5/5
What do you like best about Vendasta Yesware?

The automation and reminder fields are great. The email opening tracker is fairly reliable. It's a great tool if you are sending a lot of "Set it and forget it" email cadences. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

The customization of the cadences leaves a lot to be desired. The unique fields you can put in are not very accurate, and this leads to a lot of generic cadences and manual work on your end. It is very limiting. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Helps me track who I need to reach out to."
4.5/5
What do you like best about Vendasta Yesware?

Yesware allows me to keep track of who I need to reach out to and also allows me to send out campaigns to my potential prospects. It is a great tool if you are in sales and are reaching to to many, trying to cast a wide net. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

There are no downsides that I know of at the moment. Review collected by and hosted on G2.com.

Meghan L.
ML
Meghan L.
Small-Business (50 or fewer emp.)
"Better than some, but there are still issues."
3.5/5
What do you like best about Vendasta Yesware?

It seems more accurate than the competitors I have tried. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I wish there were notifications set up for emails that are "hot" or trending as far as multi-opens. I also feel like there is some lack in reporting. It's impossible to break out opens for follow-ups if they are in the same email chain. Review collected by and hosted on G2.com.

Ryan B.
RB
Ryan B.
Small-Business (50 or fewer emp.)
"Useful for keeping track of opens"
3.5/5
What do you like best about Vendasta Yesware?

I like how easy it is use templates and that it's quick and easy to see who's opened emails and what content is being clicked. It helps decide which prospects I would like to pursue. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I don't think yesware works with my iPhone and wish I could use more features I get from my desktop on my phone. I cannot access templates from my phone which would be a game changer. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"yesware is very helpful!"
5/5
What do you like best about Vendasta Yesware?

it is super easy to use, and very self explanatory Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

i dont often get notifications, so maybe a notification system improvement or reports like yet another mail merge provides Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Wonderful outreach automation tool"
5/5
What do you like best about Vendasta Yesware?

Yesware's campaign tool is extensive and works well to build out campaigns with multiple steps and different kinds of touches. I also greatly enjoy the ability to organize and share campaigns by teams. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

I wish that Yesware could connect directly with LinkedIn and Google Voice to send those touches automatically. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great but need to improve read notifications"
3.5/5
What do you like best about Vendasta Yesware?

Great and very helpful to get information on email read notifications. Review collected by and hosted on G2.com.

What do you dislike about Vendasta Yesware?

When I go to sent emails and open the email sent it marks it as if the end receiver opened it. Review collected by and hosted on G2.com.
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