Veho is a technology-driven logistics company specializing in last-mile delivery solutions for e-commerce businesses. Founded in 2016, Veho leverages a network of crowdsourced driver partners and advanced technology to offer fast, transparent, and personalized delivery services. By focusing on enhancing the post-purchase experience, Veho aims to increase customer satisfaction and drive customer loyalty for its clients.
Key Features and Functionality:
- Industry-Leading On-Time Delivery: Veho consistently achieves over 99% on-time delivery rates, ensuring reliable and timely shipments for e-commerce brands.
- Flexible Delivery Options: Operating almost every day of the year, including weekends and holidays, Veho offers next-day and two-day delivery services, even during peak seasons.
- Exceptional Customer Experience: With personalized delivery options and real-time support from live agents, Veho empowers brands and customers to have control over their delivery experience.
- Transparent and Competitive Pricing: Veho provides simple, transparent pricing structures, offering market-competitive rates without compromising service quality.
- Advanced Technology Integration: Utilizing a proprietary platform, Veho optimizes every delivery with intelligent routing and real-time visibility, enhancing operational efficiency.
Primary Value and Solutions Provided:
Veho addresses the challenges e-commerce brands face in the post-purchase phase by transforming shipping from a cost center into a value driver. By combining purpose-built technology, customer experience obsession, and a scalable delivery network, Veho enables brands to offer an Amazon-level delivery experience that measurably improves their bottom line. The industry-leading results speak for themselves: 99% on-time delivery, 4.9/5 customer satisfaction score, 71% fewer delivery-related refunds, and a 41% increase in customer lifetime value. Now one of America's largest delivery platforms, Veho serves 105 million Americans across 44 markets—and growing. Learn why leading brands, including Sephora, Zara, Lululemon, Saks, and Macy's, trust Veho to drive a return on their delivery experience.