
We started working with VAT IT at exactly the point we needed them most - we'd just moved into hardware and were scaling fast.
The onboarding was really great. They helped us understand where we actually needed to be registered, confirm those registrations, and set us up with a clear picture of how to keep everything compliant as we grow, rather than just fixing the immediate problem.
Since then the automation of our sales tax reporting has taken a real weight off the team. Integration with our stack has been fairly easy, and the filings just happen - we're no longer chasing deadlines across multiple states or second-guessing whether we've missed something.
Having our own dedicated TA has made all the difference. Huge shout out to Kayla and Timothy (alongside the wider team), who have been our two main contacts throughout - responsive, knowledgeable, and genuinely invested in getting things right for us rather than just ticking boxes! Genuinely look forward to any meetings we all have ✨
Overall an extremely positive experience. If you're a growing DTC business trying to navigate sales tax, I'd recommend VAT IT without hesitation. Review collected by and hosted on G2.com.
Nothing to mention - wish we'd started with them earlier! Review collected by and hosted on G2.com.