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VAT IT US Sales Tax Reviews (3)

Reviews

VAT IT US Sales Tax Reviews (3)

4.8
3 reviews
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Jay C.
JC
Jay C.
Co-Founder / Director
Small-Business (50 or fewer emp.)
"Glowing Recommendation for VAT IT"
5/5
What do you like best about VAT IT US Sales Tax?

We started working with VAT IT at exactly the point we needed them most - we'd just moved into hardware and were scaling fast.

The onboarding was really great. They helped us understand where we actually needed to be registered, confirm those registrations, and set us up with a clear picture of how to keep everything compliant as we grow, rather than just fixing the immediate problem.

Since then the automation of our sales tax reporting has taken a real weight off the team. Integration with our stack has been fairly easy, and the filings just happen - we're no longer chasing deadlines across multiple states or second-guessing whether we've missed something.

Having our own dedicated TA has made all the difference. Huge shout out to Kayla and Timothy (alongside the wider team), who have been our two main contacts throughout - responsive, knowledgeable, and genuinely invested in getting things right for us rather than just ticking boxes! Genuinely look forward to any meetings we all have ✨

Overall an extremely positive experience. If you're a growing DTC business trying to navigate sales tax, I'd recommend VAT IT without hesitation. Review collected by and hosted on G2.com.

What do you dislike about VAT IT US Sales Tax?

Nothing to mention - wish we'd started with them earlier! Review collected by and hosted on G2.com.

Noam B.
NB
Noam B.
COO
Small-Business (50 or fewer emp.)
"Streamlined Multi-State Tax Reporting With Exceptional Support"
5/5
What do you like best about VAT IT US Sales Tax?

I like that VAT IT US Sales Tax automates sales tax reporting and takes that burden off our table. It streamlines the complexity of submitting reports to different states, whether monthly or quarterly, and makes our life easier. I like the portal, where everything is listed and I can see reports, approve submissions, and view history; it is an efficient way to work. When issues arise with states, the team is knowledgeable and efficient at working them out. The team is nice and very supportive, and Timothy, our current representative as well as Jordan, help us a lot. Setup was quite fast and easy, with an onboarding process that streamlines the process and support through it. We integrate it with our sales and accounting platforms. I would rate it a 10 as I didn't find another single service that does the job efficient and well. Review collected by and hosted on G2.com.

What do you dislike about VAT IT US Sales Tax?

Sometimes the states take time, so I need to follow up to see where it stands. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient Tax Compliance with Great Support, Though Reporting Takes Time"
4.5/5
What do you like best about VAT IT US Sales Tax?

I like VAT IT US Sales Tax for its availability and efficiency. I value the monthly online management and approval. Michayla, our tax associate, is very kind, professional, and available to us. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about VAT IT US Sales Tax?

I have to download the monthly workpaper to compare it with our data. The file is very large and takes time to download. It would be great if I could upload our data each month and compare it online. Review collected by and hosted on G2.com.

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