
I’ve been using V-Person™ for 7 months at VidyaGxP I work as Customer Experience Manager to automate customer support, lead capture, and appointment scheduling across web and mobile channels.
Implementation was straightforward the onboarding team helped map our common customer journeys and deploy the first bot flows within two weeks.
What stands out is the platform’s no-code flow builder and robust NLP accuracy: common queries are resolved automatically, reducing live-agent volume by ~70%. Integration with our CRM and calendar was seamless via built-in connectors, and analytics dashboards gave clear insights to iterate on conversation design. The admin UI is intuitive, so our non-technical product owners can update flows without developer help. Review collected by and hosted on G2.com.
Occasional edge-case NLU errors that need manual training; pricing can be steep at larger scale. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.




