--- title: Userpilot Reviews meta_title: 'Userpilot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1007 reviews by the users' company size, role or industry to find out how Userpilot works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1007 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Userpilot Reviews **Vendor:** Userpilot **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,007 ## About Userpilot Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. NEW: Session Replay: Learn how users navigate your product, find bugs, and spot friction points by watching their sessions. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce. ## Userpilot Pros & Cons **What users like:** - Users value the **intuitive design** of Userpilot, which simplifies their experience and enhances productivity. (293 reviews) - Users value the **intuitive interface** of Userpilot, facilitating easy journey creation without the need for coding. (182 reviews) - Users find **easy setup** with Userpilot, appreciating the straightforward process and solid customer support throughout. (165 reviews) - Users value the **dedicated customer support** from Userpilot, enhancing their overall experience and efficiency. (158 reviews) - Users value the **helpful insights** from UserPilot, enhancing product engagement and improving customer interactions. (156 reviews) - Analytics (115 reviews) - Simple (115 reviews) - Positive Experience (114 reviews) - Customization (106 reviews) - Ease of Creation (103 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring significant time and effort to master all features effectively. (108 reviews) - Users experience a **steep learning curve** with Userpilot, finding it challenging to navigate its extensive features initially. (93 reviews) - Users note the **limited customization** in Userpilot, particularly regarding surveys and user segment flexibility, which hinders deeper insights. (62 reviews) - Users find **reporting complexities** in Userpilot challenging, along with a learning curve and limited advanced features. (42 reviews) - Users find the **pricing steep** , especially as user numbers grow, making it less suitable for startups. (38 reviews) - Lack of Guidance (31 reviews) - Poor Reporting (31 reviews) - Limited Features (26 reviews) - Dashboard Issues (23 reviews) - Not Intuitive (23 reviews) ## Userpilot Reviews ### 1. Insightful Analytics, Amazing Engagement Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Userpilot?** I find the UX on the product usage dashboards of Userpilot to be very well thought out, which allows me to effortlessly upload the graphs onto my reporting presentations. This makes the visual representation of the data engaging and easy to understand. The data exports functionality is exceptionally useful as I can further analyze specific customer feedback using Excel or other data analysis tools. I am also impressed by the engagement options Userpilot offers when augmenting our platforms. These features significantly enhance user engagement, providing amazing customization and optimization capabilities for my needs. **What do you dislike about Userpilot?** I would prefer if there was an option of downloading the data related to the dashboard graph instead of just a PNG of the graph. It will help in getting exports for further analysis. Additionally, the initial setup was not too easy and required multiple sessions with the account manager before I could get events onto the platform, even though the user guides were sufficient for setting up the engagements afterward. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to track product usage and drive user engagement, gaining insights into client interactions to aid decision-making. The intuitive dashboards and data exports enhance reporting and facilitate deeper analysis, improving overall platform augmentation. ### 2. Intuitive and Effortless User Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Kseniia I. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Userpilot?** I like that Userpilot is a simple, easy-going solution where I don't have to spend time reminding myself how it should work and where to click. It's intuitive for adding information, unlike my previous workflow that required finding instructions on how to publish updates correctly. The initial setup was very easy, and we had support from their team for the first steps. **What do you dislike about Userpilot?** I would like to have automated translation. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to inform users about new features and measure their interest. It's intuitive and easy to use, eliminating the need for instructions or videos to publish updates. ### 3. Intuitive UI That Speeds Up Onboarding and Reduces Support Tickets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Userpilot?** The UI is pretty intuitive. It has helped us a lot with performance of new features that are released and lowered our support tickets and sped up onboarding time. **What do you dislike about Userpilot?** Sometimes the builder takes some getting used to and click on the wrong things, but mostly, its pretty intuitive. **What problems is Userpilot solving and how is that benefiting you?** Mostly with user feature adoption. ### 4. User-Friendly and Insightful Customer Tracking with Userpilot **Rating:** 4.5/5.0 stars **Reviewed by:** Michael J. | Customer Experience , Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Userpilot?** I really appreciate Userpilot for its amazing data visualization and tracking capabilities. The data points provided allow me to effectively track customer movement through our tools, and this visibility into the customer journey is incredibly helpful. The way these data insights are displayed stands out, making it easy to understand complex data. Furthermore, the customizable dashboards filled with various graphs have been immensely beneficial in interpreting and utilizing the data effectively. Another feature I enjoy is the ability to create customer notifications, including banners and feature highlights, which enrich the user experience. The feature that allows for creating customer tours through our tools is remarkable and adds significant value to our interactions with users. Overall, the comprehensive suite of features offered by Userpilot makes it an indispensable tool in our customer engagement strategy. **What do you dislike about Userpilot?** I have no major complaints. I would like to see more AI features. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to understand customer movements, enhance feature adoption timing, and track friction points. It provides valuable data insights with customizable dashboards and intuitive display, helping us optimize customer engagement effectively. ### 5. All-in-One Customer Engagement Tool That Elevates User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Userpilot?** This tool offers a wide range of options for customer engagement, allowing you to create everything from onboarding flows to simple in-app pop-ups. These features not only help collect valuable data for the company but also enhance the customer experience and encourage users to try out new features. With this tool, you can truly do it all! Customer support is also great and the implementation side of things run pretty smoothly. I use it every week! **What do you dislike about Userpilot?** Not a broad range of integrations I will say. Another improvement this tool could use is the way data is displayed within the dashboards. **What problems is Userpilot solving and how is that benefiting you?** User Pilot helps us with a wide range of Marketing Activities as well as Customer Experience activities: - Marketing Announcements - New Product Features Promotions - Demos -Onboardings - Surveys ### 6. Effortless In-App Experiences **Rating:** 4.0/5.0 stars **Reviewed by:** Jordon M. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Userpilot?** I find Userpilot pretty easy to use, which makes implementing various features a breeze. Its integration with segments is particularly useful for us because it allows us to effectively target the right users by using all our events and user properties. This connectivity is crucial as it simplifies the process of engaging with specific audience groups, enhancing the overall effectiveness of our in-app interactions. Moreover, the initial setup of Userpilot was pretty simple, making it accessible and straightforward to get started without needing extensive technical support from the development team. This simplicity in set-up and operation is a strong advantage as it allows our team to move more quickly on enhancing in-app experiences, saving us valuable time that would otherwise be spent coordinating with developers. **What do you dislike about Userpilot?** I find the overall user experience for creating flows in Userpilot could be improved. Although it is not necessarily worse than other tools, it's a feature that I believe could benefit from more innovation. Currently, using it can sometimes be a painful experience. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to accelerate in-app experiences, conduct surveys, and message users without needing to work with the development team, thus improving targeting with ease of use and connecting segments. ### 7. Super User-Friendly with Customization Power **Rating:** 4.5/5.0 stars **Reviewed by:** Krithipa R. **Reviewed Date:** December 18, 2025 **What do you like best about Userpilot?** I like that Userpilot is super easy to use, which makes the whole process a lot smoother for me. The ability to customize is also great because I can add images of my choice and make the notifications as innovative as possible. I also appreciate that Userpilot allows me to set up templates and use fonts that match our product, so everything looks cohesive and doesn't stand out awkwardly. There is a set number of images available for use, which helps when I don't have time to be creative. **What do you dislike about Userpilot?** Sometimes it gets a bit tricky if I want to add a notification on another website. I'm not able to set up a notification on Canny using Userpilot. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to notify customers about new features, ensuring they don't miss changes and know how to use new tools. ### 8. User-Friendly Tool for Tracking User Stats **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Userpilot?** I like that Userpilot is easy to use, especially for the parts that I utilize. Although I only use a limited area of it due to my role and time constraints, I'm sure it probably does more than I'm currently using it for. **What do you dislike about Userpilot?** I have not found any downsides to Userpilot. **What problems is Userpilot solving and how is that benefiting you?** Userpilot allows me to view usage data for users of our software, showing if there's activity, which is quite useful. ### 9. Effortless In-App Experiences with Intuitive Interface and Powerful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Tom P. | Professional Services Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Userpilot?** I like that Userpilot makes it easy to build in-app experiences without relying heavily on engineering. The interface is intuitive, and the templates help us launch onboarding flows, tooltips, and checklists quickly. The analytics are also clear and help us understand how users interact with different in-app elements. **What do you dislike about Userpilot?** Some parts of the UI could be more streamlined, and there’s a bit of a learning curve when setting up more advanced targeting or segmentation, but that just reflects the level of flexibility the platform gives you. **What problems is Userpilot solving and how is that benefiting you?** Userpilot is helping us easily push notifications and news alerts to users within our application, keeping them informed about recent releases and important announcements. We’re also exploring its capabilities for streamlining onboarding through checklists and guided flows for new users. The built-in metrics give us valuable insight into common pages that users interact with inside our app ### 10. Great for Understanding Customer Trial Usage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Userpilot?** I'm a sales rep and use it to learn more about how our customers are making the most of our product for trials. **What do you dislike about Userpilot?** I feel like there is so much to click through it can be overwhelming. **What problems is Userpilot solving and how is that benefiting you?** Understanding how prospects are leveraging our platform on a trial. ### 11. Its Amazing :) No-Code Personalized Onboarding with Tooltips, Modals, and Checklists **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh k. | support advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Userpilot?** Userpilot is great for creating user onboarding experiences without needing to write any code. I love how it allows you to build personalized in-app experiences, like tooltips, modals, and checklists, all with a visual interface. **What do you dislike about Userpilot?** There is nothing to dislike all is great i love it **What problems is Userpilot solving and how is that benefiting you?** Userpilot is solving the challenge of user onboarding and product adoption without needing deep coding knowledge. For me, it's been a game-changer because it lets you create in-app experiences tailored to each user segment. ### 12. Super Responsive Support and Value-Adding Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Matt P. | Implementation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Userpilot?** Great support, out onboarding manager has been super responsive, timely with solutions and adds value where they see an opportunity. **What do you dislike about Userpilot?** Although the adoption initially didn't feel as intuitive, once the foundation steps and Nav were understood it became easy to find options/flows/deployment. **What problems is Userpilot solving and how is that benefiting you?** Onboarding teams are finding new customer adoption much quicker, increasing the Time to Value, using tooltips/welcome flows. ### 13. Intuitive UI and Actionable Insights Drive Demand Gen Success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Userpilot?** As a demand gen marketer, the intuitive UI (ease of use), implementation on our website and campaigns, and ability to leverage, track, measure, and determine actionable insights from reporting is fantastic! Also has provided a pipeline-impact "Product Tour" CTA on our website! Integrates very well with our other tools. **What do you dislike about Userpilot?** Honestly, no complaints; the reporting is great, but could benefit from more consolidated report/dash that shows all flow engagement in one view for sharing with broader team. (this may be feasible & I am just unaware - will speak with the UP team!) **What problems is Userpilot solving and how is that benefiting you?** Userpilot has solved several problems: - Enabling Demand Gen team to self-serve flows when need (building, publishing, etc) - Enabling team to leverage Product Tours in our website, sales outreach, and marketing efforts - Identifying + measuring how prospects are engaging with our demo environment + Userpilot flows - Very easy to use & intuitive ### 14. Facilitate User Engagement, but Challenges Remain **Rating:** 3.5/5.0 stars **Reviewed by:** Esteban F. **Reviewed Date:** November 20, 2025 **What do you like best about Userpilot?** I like the fact that Userpilot is relatively simple to set up to create a flow that allows messages to appear at the right time and to the right audience. This simplicity in setting up message flows makes the tool very effective for tailoring communications according to the specific needs of our product. This allows me to precisely target users with relevant information. **What do you dislike about Userpilot?** The loading time is sometimes quite high when creating audience segments (possibly related to the synchronization of our numerous data). Furthermore, editing certain flows is sometimes made complicated by repetitive page reloads (but this might be due to the architecture of our application). **What problems is Userpilot solving and how is that benefiting you?** Userpilot allows us, among other things, to communicate the value of new features and thus contribute to their adoption and more broadly to customer satisfaction (and therefore retention). ### 15. Insightful Analytics with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny L. | Data Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Userpilot?** I appreciate Userpilot for allowing me to gain product insights by seeing what users are doing on my platform. I find the user retention and time spent metrics particularly helpful as they give me data-driven insights into how users actually engage with the product over time, instead of just assumptions. I also like the NPS survey feature which includes a localization option. **What do you dislike about Userpilot?** I wish there was a field on the NPS survey that allows me to tag internal employees for follow-up and include a follow-up status. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to gain product insights. It helps me see how users engage over time, offering data-driven insights. The NPS survey feature includes a localization option. ### 16. Easy way to inform customer about features, webinars, important announcements **Rating:** 4.5/5.0 stars **Reviewed by:** Musharruf S. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Userpilot?** The best thing is the ease of use. It's set up in such a way that creating flows, checklists or banners is pretty intuitive and took us just a short while to get everything set up. We use is consistently to communicate with our customers to highlight any new feature releases, upcoming webinars, important platform-wide announcements, surveys, NPS scores etc. **What do you dislike about Userpilot?** We found it a bit tricky when trying to import lists from HubSpot to target some specific users for updates/comms. Even though we managed to figure it out in the end, the process could be a bit smoother I feel. **What problems is Userpilot solving and how is that benefiting you?** It's helping us communicate updates to our customers as well as getting their feedback on the platform. UserPilot has made the process relatively easy and hassle free. ### 17. Userpilot Is Intuitive for Reports, Top Events, and Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Userpilot?** Userpilot is fairly intuitive -- I can easily create reports, create and look at top events, and launch surveys. **What do you dislike about Userpilot?** Some of the top things I try to do were hidden but once you learned where they are, it's easy to go back **What problems is Userpilot solving and how is that benefiting you?** Userpilot is allowing us to better understand customer behavior in our product. This allows us to create better experiences for our customers ### 18. Convenient and Highly Recommended—A Must-Use Tool for Targeting the Right Audience **Rating:** 5.0/5.0 stars **Reviewed by:** Arshiya A. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Userpilot?** Userpilot is convenient to use, and it helps us target the right audience at the right time. It feels like a must-use tool for everyone. Highly recommended. **What do you dislike about Userpilot?** I like everything about it, can't think of anything that I dislike at the moment. **What problems is Userpilot solving and how is that benefiting you?** It is helping us extending our projects with the funnel integration, which is less efforts with high maximasition. It also goes with other tools hand in hand. Also helping our product grow ### 19. Fantastic tools, easy to get started and powerful features **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Userpilot?** The no code event configuration makes it super easy to configure and get started. The engagement tools, banners, guides etc. let us level up our approach to our product operations with very little work upfront. **What do you dislike about Userpilot?** So far, I haven't encountered anything to dislike. I do wonder if we might eventually outgrow it as we scale, but that point still seems far off. **What problems is Userpilot solving and how is that benefiting you?** Previously, we struggled to gain a clear understanding of how our Merchant users engaged with the management portal. Although we had Google Analytics set up, configuring it was a lengthy process, and adding new events always required code changes. With Userpilot, setup is much faster, and events can be added directly through the Chrome plugin. This makes it incredibly easy to test new hypotheses in real time. ### 20. Feature-Rich and Easy to Integrate **Rating:** 4.5/5.0 stars **Reviewed by:** Kaushal L. **Reviewed Date:** October 28, 2025 **What do you like best about Userpilot?** I have been using Userpilot for over a year to track user activity and provide feedback, and its features have greatly facilitated my workflow. I like the feature-rich capabilities of Userpilot, particularly its insightful dashboard that provides in-depth knowledge of user interactions on my site. The ease of integration is another standout feature for me, making it a seamless addition to my toolchain. The documentation is incredibly user-friendly compared to others I've used, enabling setup in under an hour. Userpilot solves the challenge of diagnosing unique user issues due to browser restrictions or network problems by bridging the knowledge gap, allowing me to address bugs efficiently. This has resulted in a significant reduction of time spent troubleshooting, enabling me to resolve user issues mostly within the same day. The ability to provide specific feedback and gain insights into user behavior has been invaluable in enhancing my project's effectiveness. Overall, Userpilot’s capabilities and easy integration into our internal tool for managing data and analytics are reasons I would choose to buy it again. **What do you dislike about Userpilot?** Nothing as of now. but i will keep in mind to forward my requests to user pilots team if i think anything can be approved **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to track user activity, collect data, and provide feedback, solving issues that are specific to individual users. It saves time and improves user issue resolution by providing insights and feedback based on user experiences. ### 21. Userpilot Makes In-App Guidance, Surveys, and Alerts Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** David O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Userpilot?** Userpilot helps us deliver timely in-app knowledge content to our users. It also lets us manage surveys and send important alerts, all within the same tool. **What do you dislike about Userpilot?** Some of the content editing can feel a bit clunky at first, but once you know what you’re doing, it’s not really an issue. **What problems is Userpilot solving and how is that benefiting you?** The NPS data helps us understand where we’re falling short for our users, and it lets us focus our development roadmap on closing those gaps. Userpilot also makes it easy to surface information about new updates and key features to our users. ### 22. Game changer for improving our product onboarding and user engagement with less development effort **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Userpilot?** I really like how easy it is to use and implement Userpilot. The setup process was smooth, and we were able to launch our first in-app experiences in just a few days. The platform offers a great range of features while still being intuitive and user-friendly, so we use it frequently to create and update onboarding flows, tooltips, and checklists. Plus, their customer support team is always responsive and helpful whenever we have questions. **What do you dislike about Userpilot?** While the platform is great overall, integrating with some third-party tools can take extra configuration, and the analytics dashboard could offer more advanced reporting options. Also, when we build more complex experiences, the editor can get a bit slow at times. Despite that, we use it regularly because the overall functionality and support make up for these small drawbacks. **What problems is Userpilot solving and how is that benefiting you?** Userpilot helps us improve user onboarding, product adoption, and overall engagement without relying heavily on developers. It allows us to create personalized in-app experiences, guide users through key features, and reduce friction during the onboarding process. As a result we have more clear visions about our product usage ### 23. Effective Onboarding Tool with a User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Aryan C. **Reviewed Date:** January 21, 2026 **What do you like best about Userpilot?** I liked how clean and organized the interface feels. Even during a short trial, it was easy to understand where things are and how onboarding flows can be created without much complexity. Another positive point is the structured approach to user guidance. The way steps and tooltips are arranged makes it easier to plan onboarding in a simple and logical way. **What do you dislike about Userpilot?** Pricing might be a concern for individuals or small teams. Also, some features feel like they need more time to fully explore, especially for beginners. **What problems is Userpilot solving and how is that benefiting you?** Userpilot helps prevent user confusion during onboarding, allowing users to discover features independently with in-app guidance without needing much external documentation. ### 24. Great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Lysle H. | Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Userpilot?** I use UserPilot to build in-app onboarding checklists, flows, surveys, and feature announcement banners. I've also been loving the beta email feature, and I'm looking forward to seeing that tool evolve. My favourite thing about UserPilot is the support. Our rep, Lauren, is fantastic! She's knowledgeable, friendly, and fast. (UserPilot is also easier to use than Pendo, in my opinion.) **What do you dislike about Userpilot?** Looking forward to seeing UserPilot's email feature evolve. The UserPilot team has been great at updating their tools. **What problems is Userpilot solving and how is that benefiting you?** UserPilot makes it easy to build checklists, flows, surveys, and feature announcement banners. ### 25. Seamless UI and Amazing Customer Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh K. | Senior Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Userpilot?** Seamless UI. Amazing onboarding for customers. **What do you dislike about Userpilot?** Nothing as such. Its pretty good to use. **What problems is Userpilot solving and how is that benefiting you?** Understanding how customers use our features and understand how to improve it. ### 26. Effortless Product Adoption with Customizable Options **Rating:** 4.0/5.0 stars **Reviewed by:** Justin B. | Director of Product Management **Reviewed Date:** December 29, 2025 **What do you like best about Userpilot?** I use Userpilot for product adoption, measurements, surveys, and promotions. I appreciate how easy it is to push out new content directly into product workflows with custom attributes like how often a survey should be presented to the user. I really like the ease of use with dynamic custom options and find navigation easy to pick up in the online tool. The initial setup of Userpilot was very easy, making it hassle-free to get started. **What do you dislike about Userpilot?** Some surveys do not get the response rate we are hoping for. **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot to easily push out new content directly into product workflows with custom attributes, such as setting how often surveys should be presented to users. ### 27. Powerful Analytics, Needs Better Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Userpilot?** I really enjoy diving into the data with Userpilot. Having accessibility to all this information helps me make data-driven product decisions. Userpilot provides me access to data that allows me to identify the pain points our users are facing, which is invaluable in my role. **What do you dislike about Userpilot?** Userpilot provides A LOT of data. Understanding which data is useful is the challenge. **What problems is Userpilot solving and how is that benefiting you?** n/a ### 28. Userpilot Makes Boosting Engagement Simple and Straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Arshiya R. | Personal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Userpilot?** Userpilot is the best option for my digital team to boost engagement, and it makes it easy to do everything in a very straightforward way. **What do you dislike about Userpilot?** As of now, I’m not able to recall any disadvantages. **What problems is Userpilot solving and how is that benefiting you?** We are able to conduct surveys, which helps in feedback rather than depending on just email surveys. It can be downloaded on any device and integrates CRM ### 29. Effortless Onboarding with Powerful, Insightful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Noelle S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Userpilot?** I love how it not only makes creating in-app onboarding easy, but also the depth of analytics it provides. The click tracking and user behavior data make it easy to see exactly how people are interacting with different features, which helps us make data-driven decisions. The platform makes it simple to identify patterns, optimize workflows, and measure the impact of changes in real time. **What do you dislike about Userpilot?** The amount of data can sometimes feel a little overwhelming at first. That said, it’s also one of the platform’s strengths, because it gives you very detailed insights once you get familiar with it. With a bit of exploration, the depth of data really becomes a huge advantage! **What problems is Userpilot solving and how is that benefiting you?** Userpilot is solving the challenge of understanding exactly how users interact with our product. ### 30. Userpilot is great and easy to learn! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Customer Success Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Userpilot?** I love how easy Userpilot is to build and how easy it is to make it cohesive with our branding. We have had an amazing experience since we signed up, and our customer support representative is amazing. She helps us with every question we have, answers our emails very timely, and constantly builds new things for us that she thinks would benefit us. It was very easy to implement and set this up, and we use it almost every day. The help center in itself is amazing and we love how easy everything has been. **What do you dislike about Userpilot?** I will admit it was a little scary at first, and it took some time to learn but once I put the time in and understood it - everything clicked. **What problems is Userpilot solving and how is that benefiting you?** We did not have a resource center before so it has given us that opportunity and it is giving us a way to track user retention, usage and adoption. We did not have these tools before, so they are very beneficial. ### 31. Really impressed with Userpilot's features for product marketers **Rating:** 5.0/5.0 stars **Reviewed by:** Anna R. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Userpilot?** We recently implemented Userpilot as a replacement for another product and so far I have found the capabilities and features of Userpilot to be a great fit for us. I have been particularly impressed by the session tracking, giving us the ability to understand how our users are using our product. As a marketer the checklists and flows have been great so far in helping us take users through how to use our product. **What do you dislike about Userpilot?** Took me a while to get used to the flow editor but have got the hang of it now **What problems is Userpilot solving and how is that benefiting you?** Helps us to guide new and existing users through new elements of our product. ### 32. Empowers Insightful Product Usage Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Jeroen d. | Senior Solution Consultant, Semiconductors, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Userpilot?** I like the way we can track users, especially since we launched a free trial. We can both guide them through user stories as track what they are doing, and also not doing. Giving us vital information on how to **What do you dislike about Userpilot?** It has a bit of a learning curve also around the reporting. **What problems is Userpilot solving and how is that benefiting you?** Userpilot helps us track product usage and test new features better, providing insights to all employees. It enhances our ability to guide users at the right moment across the platform. Its integration with HubSpot makes the information more insightful. ### 33. First impressions getting started with User Pilot **Rating:** 5.0/5.0 stars **Reviewed by:** Austin C. | QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Userpilot?** The insights we can get from funnels and paths are invaluable to improving our user experiences and discovering how our users actually interact with our product. **What do you dislike about Userpilot?** Labeling events can be quite tedious and there is a bit of a learning curve around using the visual labeler and editing the css selectors. **What problems is Userpilot solving and how is that benefiting you?** We want to figure out how users interact with our product and what are our most used features. The flows and paths are very valuable in that regard. Also, being able to direct users from certain pages is very helpful as well. ### 34. Intuitive and powerful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Userpilot?** I love that Userpilot lets me build tooltips, banners, checklists, and modals without needing any dev support — it makes launching in‑app guidance super quick. The targeting is a standout feature too; being able to tailor messages based on user actions, attributes, and lifecycle stage means everything feels relevant instead of generic. And my favourite part: you can back‑date event analytics! It’s amazing to instantly see how users have interacted with different areas of the product without having to wait for data to trickle in. **What do you dislike about Userpilot?** It can be a bit of reporting dashboard overload - personally there's only a couple of metrics that are usual in my role - perhaps would be nice to be able to pick and choose which graphs/tables/reports that are most relevant to you. **What problems is Userpilot solving and how is that benefiting you?** Onboarding, and product usage analytics. ### 35. Transformative User Onboarding with Minor Coding Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Fah'ad U. **Reviewed Date:** January 24, 2026 **What do you like best about Userpilot?** Userpilot has been transformative for product management by guiding users through our products effectively. It helps reduce churn and offers a personalized in-app experience. I like how it provides checklists and surveys without needing heavy coding. Integrations are one of Userpilot's strengths. Also, the setup was interesting and smooth. **What do you dislike about Userpilot?** Some advanced customization might still need a bit of JavaScript. Specifically, situations arise where in-app user customization isn’t available after login, which can be challenging. **What problems is Userpilot solving and how is that benefiting you?** Userpilot transformed our product management, reducing churn with personalized in-app experiences. It allows checklists and surveys without heavy coding. ### 36. Great tool for onboarding new staff or even new features on our platform **Rating:** 4.0/5.0 stars **Reviewed by:** Younis A. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Userpilot?** Simple and intuitive to use, I can spin up a new announcement and flow for a new feature or product in minutes. It is easy to implement and integrate, we use it all the time to announce new changes and features to our users. **What do you dislike about Userpilot?** I wish it could do the same for our mobile App. **What problems is Userpilot solving and how is that benefiting you?** It gives me a way to ensure users are aware and onboarded to new announcements, products and features. This is historically difficult as we had to point users to an external training, video or presentation which has many barriers and relied on heavy admin or campaign in order to ensure target participation. ### 37. Effortless Onboarding and Insightful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Bor K. | Senior Product Designer **Reviewed Date:** January 06, 2026 **What do you like best about Userpilot?** I find Userpilot incredibly useful for getting information and data once it's set up. I appreciate their onboarding and implementation help, which was great, and their team was always ready to jump on a call to help us implement or set something up. The integration with HubSpot, while initially requiring some effort, now works great. **What do you dislike about Userpilot?** Positioning some tags, buttons and such is very hard to fit in perfectly in our already existing UI. **What problems is Userpilot solving and how is that benefiting you?** We use Userpilot for product analytics, identifying user trends, and simplifying onboarding. It helps track trends and find outliers, making it easy to get valuable data. ### 38. Good view on analytics of your website **Rating:** 4.5/5.0 stars **Reviewed by:** Paul A. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Userpilot?** UserPilot provides an easy and quick overview of your website activity through trackers, with the ability to deep dive into each step users take. This makes it a powerful tool for analyzing user behavior. On the one occasion we faced an issue, their support team responded quickly and scheduled a slot right away to resolve the situation. **What do you dislike about Userpilot?** The application’s navigation could be better organized. Sometimes I find myself going through two or three menus, only to realize that the information I need is located on another tab **What problems is Userpilot solving and how is that benefiting you?** UserPilot is the tool we use to design user flows within our web app. I mainly rely on it to review statistics on button click-throughs and better understand user behavior, including details such as their browser and other usage patterns ### 39. Great insights, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Laura A. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Userpilot?** Userpilot shines in enabling product teams to create onboarding flows, tooltips, modals, and checklists without engineering support. This empowers me to experiment with user experiences quickly and iterate based on data. The ability to launch NPS surveys and gather user feedback inside the product is a great bonus. It helps close the loop between product changes and customer sentiment. **What do you dislike about Userpilot?** Pricing scales with Monthly Active Users (MAUs), so for products with a freemium model or large user base, costs can rise quickly. I sometimes have to be selective about where we deploy experiences. **What problems is Userpilot solving and how is that benefiting you?** Userpilot helps me improve user onboarding, activation, and feature adoption without relying on engineering. Before, making onboarding changes or highlighting new features took development time and slowed experimentation. Now, I can quickly create personalized flows, tooltips, and checklists to guide users at the right moments. I also use in-app surveys to gather feedback and measure user sentiment directly in the product. The built-in analytics help me track what’s working and optimize the experience. Overall, it’s helped us increase user engagement, speed up onboarding improvements, and ensure our product changes lead to real impact—all with faster iteration. ### 40. Super easy to implement and monitor and our end users really like it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Userpilot?** We were looking for a product to help our end users become more autonomous. The flows and spotlights available within UserPilot made it super simple to guide our end users through complete workflows so they could do their own configurations in our system. This helped to alleviate the administrative burden on our implementation team, as we were able to direct the end user to a flow and through muscle memory, the end user was able to complete the flow, remember the steps, or return to the flow as many times as needed until they got the hang of the setup steps. Once we implemented the flows and spotlights all throughout our system, we expanded to additional pages where we felt the same guided user experience would be helpful. After 6 months of using UserPilot we have found so many use cases where UserPilot has been helpful. We now use it for multiple teams including Learning and Development, Training, Product Releases, System status updates, and more. Not to mention, it was incredibly easy for us to setup on our own. We did not need to reach out to a customer success manager or go through a lengthy onboarding process with UserPilot. The features were easy to implement on our own and worked seemlessly with our platform. Support has also been awesome. We actually implemented LiveChat within our own company after using it with UserPilot and it being a successful way to get support from a live agent. **What do you dislike about Userpilot?** Analytics are a little hard to understand and how to create and track events that occur. I have been successful at creating and tracking pages, but I have not fully dove into the analytics and how to use them to understand how our user-base is adopting our platform. This is not at the fault of UserPilot. The resources are there, we just haven't really had the time to look at them. Its not as easy as the creating for flows, spotlights, banners, resource center, etc. **What problems is Userpilot solving and how is that benefiting you?** We wanted our end users to be more autonomous in their configurations within our platform. Flows and spotlights have allowed us to create self-guided user experiences that can be used over and over again to educate our end users on how to achieve a certain goal. This has saved our team time from having to complete setup on behalf of our customers and has enabled the end-user to own their configuration and make changes as needed. We also needed a better way to store our educational material. We were using Google Drive and did not want to purchase an expensive learning management platform so the Resource Center has been a great option to make our content readily available to our customer base. We have recently started using Flows and Banners on the product side to introduce new products and features, highlight our release notes, and announce if we are experience an issue with our platform and when the issue has been resolved. This has been incredibly helpful as we are able to reach our entire customer base within a tool that they use daily, and we are able to see analytics on how many people have seen the announcement to begin to understand reach. We plan to implement a customer satisfaction survey in the Fall of this year. ### 41. The use of the tool only increases **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Userpilot?** The feature I like the best is it's retroactive analytics. Even you forgot to add an event to a flow in the analytics dashboard, and you add it later it will still include data from the past. Very useful. **What do you dislike about Userpilot?** Even though I know this is not an analytics tool, I'd like some improvements in it's analytics. More funnels, more charts, the ability to publish them so they are visible without needing an account to see them, etc. **What problems is Userpilot solving and how is that benefiting you?** It's solving our onboarding journey, which serves multiple personas and User Pilot allows to customise the journeys. It is also used for emergencies like "I need a banner saying this or that" which is not it's purpose, but it's a use! ### 42. Valuable tool for a PO! **Rating:** 5.0/5.0 stars **Reviewed by:** Simon S. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Userpilot?** A very valuable tool for a product owner! The default dashboards are very well organized and designed. Customizing reports based on custom user segments allows us to effectively analyze our customers' behaviors. We can easily set up funnels. So far, we haven't had any issues with customer support, which is always available. Usage: every month/week. Simple tool to understand and integrate into our practices. **What do you dislike about Userpilot?** The price is a bit high. We would like an offer more suited to the size of our organization. **What problems is Userpilot solving and how is that benefiting you?** Userpilot allows me to guide users directly within the application through interactive journeys, without specific development. It facilitates onboarding, improves the adoption of new features, and reduces the need for support. ### 43. Quickly became our favorite tool (Edit: 2025 Update) **Rating:** 5.0/5.0 stars **Reviewed by:** Andrés T. | Product Designer/CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Userpilot?** At Komet Sales, this tool has unblocked multiple growth opportunities for us to reduce onboarding times and costs, increase conversion and retention, analyze our user's activity, gather their feedback, and gauge NPS. Basically, UserPilot quickly became our most used tool in the product area. I am a product team member, and we use this tool for multiple things, from creative interactive tutorials (flows) to user surveys, marketing announcements, etc. The analytics dashboards are super cool and the tool is extremely easy to learn and implement. The customer support team has been always available and quick to assist us with the few problems we've had during implementation. We love UserPilot and it's not just us in the product team. Every customer-facing team in our company is thrilled with the possibilities. The only thing that is missing is more time on our side to implement every idea. 2025 Update: Userpilot will definitely pay for itself, especially if you use it like we did: No-code internal user marketing/upselling. Last year, we launched one of our newest products, but our marketing department was struggling to get leads through the usual channels. The quarter was running out, and it was time to try something new. That's where we, at product, came in with an in-app upselling campaign to create awareness where it mattered most: our existing clients, and in the only place where we could be sure they would see it. Within two weeks of the quarter ending, and only two companies having subscribed before this campaign, we had crushed our quarterly goal of 20 companies subscribing to our new product; we got 30. Since then, Userpilot has become our go-to tool for upselling our range of products to existing clients. Nothing has been more effective so far. And only with this use case (one of many that consistently add value to our business) and the contracts obtained from that campaign can we safely say that Userpilot has paid itself multiple times over. And with this update, I can say again: Userpilot is entirely worth it, especially when you use it for more than just providing contextual help to your users. **What do you dislike about Userpilot?** One thing that is missing is the ability to rearrange the information inside of the app based on the selected column or desired parameters. 2025 Update: They removed the heatmap feature, which is super important to us. However, I spoke with Danny, our CSM, and he assured me they are working to improve it and bring it back soon. Let's hope they do, it was very useful, especially when showing findings to decision-makers not involved in day-to-day operations. **What problems is Userpilot solving and how is that benefiting you?** UserPilot helps us with the following: - NPS - User Research - In-app onboardings and announcements - Analytics - Segmentation - Contextual Marketing ### 44. Powerful Tool for UX Insights and Continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Americo F. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Userpilot?** As a Product Designer working on an LMS platform, Userpilot has been incredibly helpful in understanding how users interact with our site. The ability to collect in-app feedback and segment users based on behavior gives me clear, actionable insights to improve the user experience. Creating onboarding flows and feature highlights without code is a big plus, but what I value most is the visibility into real usage patterns. It’s helped validate design decisions and surface areas of friction we wouldn’t have found otherwise. If you're a designer looking to make data-informed UX improvements, Userpilot is a must-have. **What do you dislike about Userpilot?** While Userpilot is powerful, the UI can feel a bit overwhelming at first—especially when setting up more advanced segmentation or experiments. It takes some time to get fully comfortable, but once you’re past the learning curve, the value is undeniable. **What problems is Userpilot solving and how is that benefiting you?** Creating onboarding flows and feature highlights without code is a big plus—it saves time and empowers our team to launch and iterate quickly without waiting on dev resources. But what truly sets Userpilot apart for me is the visibility it provides into how users actually engage with our LMS platform. With behavior-driven analytics, I can see which features are being used, which ones are ignored, and where users tend to drop off. This level of insight has been critical in validating design assumptions and prioritizing UX improvements based on real usage rather than guesswork. ### 45. Life changing!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kayme O. | VP, Customer Experience & Product Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Userpilot?** UserPilot is very customizable and has so many options. There has not been one time where I thought to myself "I wish they had this option." They have seriously thought through all of the different needs their customers could ever need or want. It's very user friendly and the analytics are top notch! Their integration options are super helpful too. **What do you dislike about Userpilot?** There is nothing to dislike, we get the best support and features! **What problems is Userpilot solving and how is that benefiting you?** Prior to Userpilot we had no analytics to our product. Having insights has been the most valuable to us so we can see the user's journey and where we are finding inconsistencies, issues and poor adoption. We are able to communicate to our users when we identify issues immediately rather than being reactive to issues. We are able to also use the platform to promote and build attention to new features and use it for sales tactics! It's been life changing. ### 46. Great User and Company Tracking solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Userpilot?** The tracking user by user and companies. **What do you dislike about Userpilot?** There is no option to add information about our user to help segmentation or create very quick custom segments. **What problems is Userpilot solving and how is that benefiting you?** It helps us knowing better our user fleet and its behaviour. So, it avoids doubts or unnecessary questions our teams can ask themselves. ### 47. Great for CSAT Surveys and in-app messaging! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Userpilot?** I mainly use it to conduct CSAT surveys. **What do you dislike about Userpilot?** We aren’t able to use the timed feature to set a launch date for a survey. Instead, we have to launch the survey manually each time. **What problems is Userpilot solving and how is that benefiting you?** It allows us to add in-app messaging and survey clients ### 48. Effortless User Onboarding and Analytics Without Coding **Rating:** 5.0/5.0 stars **Reviewed by:** Walter W. | Sir, Animation, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Userpilot?** I like that I can improve my product without coding using Userpilot. The built-in product analytics is another great feature because it lets me see what users actually do. Also, the initial setup was easy, which is a plus. **What do you dislike about Userpilot?** Pricing flexibility **What problems is Userpilot solving and how is that benefiting you?** I use Userpilot for user onboarding to address low engagement. I like that I can improve my product without coding. The built-in product analytics help me see what users actually do. ### 49. A flexible tool that saves our team time **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah M. | Director of Curriculum, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Userpilot?** Userpilot has been a great tool for us. We use it to post banners that notify users about holiday hours, outages, or other important updates, which at times has significantly reduced the number of support calls we receive. I also really like the Resource Center, which gives customers easy access to our most helpful support articles. Best of all, we’re able to do all of this without needing any development time, which makes it fast and flexible for our team to manage. While our knowledge base doesn’t have a seamless integration with Userpilot yet, we’ve made it work with links for now, and I’m looking forward to exploring more integration options in the future. The user guides have been incredibly helpful in walking users through specific parts of our product. It's a great way to let people know how to use new features/functionality. Overall, it’s easy to use, very effective, and we’re really happy with it. I’m excited to see how we can expand our use of it going forward. **What do you dislike about Userpilot?** I do wish our knowledge base had a smoother integration with Userpilot, but I’m hopeful we can improve that in the future. It takes a bit of time to get everything set up, but once you get the hang of it, it’s pretty easy to use. **What problems is Userpilot solving and how is that benefiting you?** Reducing support volume, improving customer self-service, enhancing user onboarding and product education, increasing efficiency ### 50. Streamlined onboarding and in-app experiences made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra K. | Manager, Onboarding and Academy , Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Userpilot?** Userpilot makes it incredibly simple to launch onboarding flows, in-app messages, and product tours without relying on engineering. The visual builder is intuitive, and the segmentation options allow us to target users based on behavior, which has been key to improving trial conversion. Their support team is also very responsive and helpful when troubleshooting or exploring advanced use cases. **What do you dislike about Userpilot?** The analytics dashboard could be more customizable, and sometimes tracking specific goal completions requires workarounds. There’s also a bit of a learning curve when setting up more complex flows. Additionally, clearer documentation on best practices would make scaling across multiple personas and journeys more seamless. **What problems is Userpilot solving and how is that benefiting you?** Userpilot is helping us solve onboarding friction and improve feature adoption without needing constant developer involvement. We can quickly create targeted in-app experiences that guide users through key workflows, introduce new features, and gather feedback. This has significantly reduced time-to-value for new users, improved activation rates, and allowed our team to test and iterate on onboarding strategies in real-time. ## Userpilot Discussions - [What is Userpilot used for?](https://www.g2.com/discussions/what-is-userpilot-used-for) - 1 upvote - [View Userpilot pricing details and edition comparison](https://www.g2.com/products/userpilot/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+15%3A41%3A56+-0500&secure%5Bsession_id%5D=c2d0536c-ff69-492a-8793-424c6b80b6db&secure%5Btoken%5D=e86f2044e9cfec3c2627cbbfb22a306d16b98b3ca3aa22645691685e9306691e&format=llm_user) ## Userpilot Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Internal](https://www.g2.com/products/internal/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [Netsapiens Snap](https://www.g2.com/products/netsapiens-snap/reviews) - [Segment Tools](https://www.g2.com/products/segment-tools/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Swapcard](https://www.g2.com/products/swapcard/reviews) - [Vivantio](https://www.g2.com/products/vivantio/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Userpilot Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **User Analysis** - Survey Implementation - Data Analysis - Real-Time Data - Real-Time Notifications **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - User Scoring - Integrations - Usage Tracking/Analytics **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Machine Learning **Visitor Information** - User Identification - Search Box **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **Platform Basics - Digital Adoption Platform** - Integration - Communications **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Platform Infrastructure - Product Analytics** - Cross System integrations - Alerts - Integrations **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Analytics - Digital Adoption Platform** - Analytics - Reporting/Analytics - Visual Analytics - Real-Time Analytics **AI driven optimization - Product Analytics** - User scoring - Adaptive learning - Automated insights - Autonomous task execution **Additional Functionality** - Conversion Tracking - Funnel Analysis - Product Data Management - Engagement Tracking - Alerts/Notifications - Cohort Analysis - Session Recording - AI Copilot - Data Visualization - Customer Journey Mapping - Generative AI - Interactive Reports - A/B Testing **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance - Contextual Guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning - Asynchronous Learning - Blended Learning - Self-paced Learning **Additional Functionality** - Customer Experience Management - Generative AI - Workflow Management - AI Copilot - Task Management - Progress Tracking - Alerts/Notifications - In-App Training - Behavior Tracking - Gamification - Knowledge Base Management - Audience Targeting - Customizable Fields - Reporting & Statistics - Customizable Reports - Performance Metrics - Launch Management - Content Library - API - User Onboarding - Customizable Branding - Event Triggered Actions - Engagement Tracking - Self Service Portal - Data Quality Control - Data Import/Export - Employee Onboarding - Self Service Tools - Survey/Poll Management - Learning Management - Content Management - Customizable Templates - Interactive Content - Activity Tracking - Activity Dashboard - Monitoring - Training Management - Communication Management - Surveys & Feedback - Content Creation ## Top Userpilot Alternatives - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - 4.4/5.0 (1,785 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) - 4.5/5.0 (537 reviews) - [Product Fruits](https://www.g2.com/products/product-fruits/reviews) - 4.7/5.0 (242 reviews)