Userlytics Features

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Based on 77 Userlytics reviews and verified by the G2 Product R&D team. Text-based surveys or quizzes related to user experience.

Based on 89 Userlytics reviews and verified by the G2 Product R&D team. Individually recorded video clips based on situations or prompts.

Based on 86 Userlytics reviews and verified by the G2 Product R&D team. One-on-one video conferences with users.

Screenshots or in-context photos sent in from users. 51 reviewers of Userlytics have provided feedback on this feature.

Based on 82 Userlytics reviews and verified by the G2 Product R&D team. Text responses to situational prompts.

Based on 66 Userlytics reviews and verified by the G2 Product R&D team. Intercepting users during application usage.

Based on 42 Userlytics reviews. Intercepting customers during in-person shopping experience.

Based on 52 Userlytics reviews and verified by the G2 Product R&D team. Intercepting visitors while on particular webpage.

Based on 90 Userlytics reviews and verified by the G2 Product R&D team. Vendor-provided database of respondents.

Based on 90 Userlytics reviews and verified by the G2 Product R&D team. Actionable data generated from user responses.

Based on 82 Userlytics reviews and verified by the G2 Product R&D team. Collaborative tools for analyzing or repurposing responses.

Tools for tagging, storing, and searching responses. This feature was mentioned in 77 Userlytics reviews.

Based on 14 Userlytics reviews. Video responses are transcribed by a computer

Actionable data generated from user responses 15 reviewers of Userlytics have provided feedback on this feature.

Invite customers to respond via SMS, email, or social media This feature was mentioned in 13 Userlytics reviews.

Create a unique survey link to invite respondents This feature was mentioned in 13 Userlytics reviews.

As reported in 11 Userlytics reviews. Capture video feedback via vendor app

Based on 10 Userlytics reviews. Invite respondents via in-app or on-site widget

Based on 15 Userlytics reviews. Solicit responses from pre-approved database provided by vendor

Collect and archive video responses in a private media library 11 reviewers of Userlytics have provided feedback on this feature.

Tools for tagging, filtering, and searching video responses 12 reviewers of Userlytics have provided feedback on this feature.

As reported in 14 Userlytics reviews. Publish or share videos privately within the organization or publicly online

Features for ensuring privacy compliance 14 reviewers of Userlytics have provided feedback on this feature.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

As reported in 33 Userlytics reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation