[ Userlytics Reviews ](https://www.g2.com/products/userlytics/reviews) [ Userlytics Reviews ](https://www.g2.com/products/userlytics/reviews) # Userlytics Features ##### ## Survey Management (4) Brand Design Consistency Creates feedback forms that are consistent with the design of the site. Survey Deployment Supports the creation and deployment of different survey types on different channels or devices. Feedback Collection Solicits, captures, and centralizes feedback from both structured and unstructured sources. Device Responsiveness Allows designs to adapt automatically to the device that users access the survey or software. Show More ##### ## Process Management (4) Feedback Aggregation Aggregates feedback and transforms feedback into actionable insights. Trigger Alerts Triggers creation of a new case after customer leaves feedback. Real-Time Analysis Analyze collected feedback near or in real-time. Real-Time Action Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. Show More ##### ## System Management (2) Security Provides a secure and compliant system. System Monitoring Continually inspects, audits, and monitors system to keep it up to date. Show More ##### ## User Response Methods (5) Survey Text-based surveys or quizzes related to user experience. Video Snippets Individually recorded video clips based on situations or prompts. Video Interview One-on-one video conferences with users. Photo Submission Screenshots or in-context photos sent in from users. Text/Notes Text responses to situational prompts. Show More ##### ## Participant Selection (4) In-App Intercepting users during application usage. In-Store Intercepting customers during in-person shopping experience. On-Site Intercepting visitors while on particular webpage. Recruitment Pool Vendor-provided database of respondents. Show More ##### ## Insights (5) Analytics Actionable data generated from user responses. Collaboration Collaborative tools for analyzing or repurposing responses. Sorting Tools for tagging, storing, and searching responses. Computer Transcription Video responses are transcribed by a computer Analytics Actionable data generated from user responses Show More ##### ## Feedback Source (5) Invitation Invite customers to respond via SMS, email, or social media Survey Link Create a unique survey link to invite respondents App Capture video feedback via vendor app Widget Invite respondents via in-app or on-site widget Recruitment Pool Solicit responses from pre-approved database provided by vendor Show More ##### ## Feedback Management (4) Media Library Collect and archive video responses in a private media library Sorting Tools for tagging, filtering, and searching video responses Sharing Publish or share videos privately within the organization or publicly online Privacy Features for ensuring privacy compliance Show More ##### ## Generative AI (3) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Software Testing (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Demo Automation (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation AI Demo Agent or Avatar Utilizes an intelligent, conversational agent or avatar that automatically guides through a product demo in real time Show More ## Top-Rated Alternatives [ ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting") UserTesting 4.4/5 (734) ](https://www.g2.com/products/usertesting/reviews) [ ![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg "Userfeel") Userfeel 4.5/5 (94) ](https://www.g2.com/products/userfeel/reviews) [ ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout") Dscout 4.5/5 (182) ](https://www.g2.com/products/dscout/reviews) [ View All Alternatives ](https://www.g2.com/products/userlytics/competitors/alternatives) Userlytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5 (792) [ Compare Now ](https://www.g2.com/compare/usertesting-vs-userlytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5 (111) [ Compare Now ](https://www.g2.com/compare/maze-maze-vs-userlytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6e4c45a314a36ae488682ebd1ab4d3c3/lookback.png "Product Avatar Image") Lookback 4.3/5 (21) [ Compare Now ](https://www.g2.com/compare/lookback-vs-userlytics) ##### Categories on G2 [ Enterprise Feedback Management ](https://www.g2.com/categories/enterprise-feedback-management)[ Software Testing ](https://www.g2.com/categories/software-testing)[ User Research ](https://www.g2.com/categories/user-research) [ Consumer Video Feedback ](https://www.g2.com/categories/consumer-video-feedback) Show More ##### Explore More [ User-friendly project management software for teams ](https://www.g2.com/discussions/user-friendly-project-management-software-for-teams)[ Which AI video generation platform offers the fastest rendering? ](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering)[ What platform provides analytics on translation quality and turnaround times? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-translation-quality-and-turnaround-times) [ What is the most scalable nonprofit CRM for large fundraising teams? ](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[ Customer data software top picks for mid-sized companies ](https://www.g2.com/discussions/customer-data-software-top-picks-for-mid-sized-companies)[ Pros and Cons Details ](https://www.g2.com/products/userlytics/reviews?qs=pros-and-cons) Show More [ User-friendly project management software for teams ](https://www.g2.com/discussions/user-friendly-project-management-software-for-teams)[ Which AI video generation platform offers the fastest rendering? ](https://www.g2.com/discussions/which-ai-video-generation-platform-offers-the-fastest-rendering)[ What platform provides analytics on translation quality and turnaround times? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-translation-quality-and-turnaround-times) [ What is the most scalable nonprofit CRM for large fundraising teams? ](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[ Customer data software top picks for mid-sized companies ](https://www.g2.com/discussions/customer-data-software-top-picks-for-mid-sized-companies)[ Pros and Cons Details ](https://www.g2.com/products/userlytics/reviews?qs=pros-and-cons)