Userfeel Features

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Text-based surveys or quizzes related to user experience. 44 reviewers of Userfeel have provided feedback on this feature.

Based on 47 Userfeel reviews. Individually recorded video clips based on situations or prompts.

Based on 41 Userfeel reviews. One-on-one video conferences with users.

Screenshots or in-context photos sent in from users. 33 reviewers of Userfeel have provided feedback on this feature.

Text responses to situational prompts. This feature was mentioned in 43 Userfeel reviews.

Based on 38 Userfeel reviews. Intercepting users during application usage.

Intercepting customers during in-person shopping experience. 30 reviewers of Userfeel have provided feedback on this feature.

Intercepting visitors while on particular webpage. This feature was mentioned in 36 Userfeel reviews.

Vendor-provided database of respondents. 44 reviewers of Userfeel have provided feedback on this feature.

As reported in 45 Userfeel reviews. Actionable data generated from user responses.

Collaborative tools for analyzing or repurposing responses. 38 reviewers of Userfeel have provided feedback on this feature.

As reported in 36 Userfeel reviews. Tools for tagging, storing, and searching responses.

As reported in 17 Userfeel reviews. Video responses are transcribed by a human

Video responses are transcribed by a computer 18 reviewers of Userfeel have provided feedback on this feature.

As reported in 19 Userfeel reviews. Actionable data generated from user responses

Invite customers to respond via SMS, email, or social media 21 reviewers of Userfeel have provided feedback on this feature.

Create a unique survey link to invite respondents This feature was mentioned in 20 Userfeel reviews.

Capture video feedback via vendor app 20 reviewers of Userfeel have provided feedback on this feature.

Based on 18 Userfeel reviews. Invite respondents via in-app or on-site widget

Solicit responses from pre-approved database provided by vendor 21 reviewers of Userfeel have provided feedback on this feature.

Based on 19 Userfeel reviews. Collect and archive video responses in a private media library

Based on 17 Userfeel reviews. Tools for tagging, filtering, and searching video responses

Publish or share videos privately within the organization or publicly online This feature was mentioned in 21 Userfeel reviews.

As reported in 21 Userfeel reviews. Features for ensuring privacy compliance

As reported in 11 Userfeel reviews. Provides actionable insight after running tests

Based on 10 Userfeel reviews. Allows developers to execute and analyze a variety of relevant tests.

Emulates application environments based on a variety of mobile devices.

Maintains a thorough history of test logs for reference and analysis. This feature was mentioned in 10 Userfeel reviews.

Automates elements of the testing process to alleviate developer workload.

Allows teams to assign tasks to appropriate team members, schedule tests, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary. 12 reviewers of Userfeel have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation