Link copied to clipboard

# UserTesting vs Userfeel Comparison - What are their main differences?

Share
[
Export
](/compare/usertesting/userfeel/export.csv)

UserTestingUserfeel[+ Add Product](#)

Reviews

**UserTesting** [

4.4/5(794)

](https://www.g2.com/products/usertesting/reviews#reviews)

**Userfeel** [

4.5/5(105)

](https://www.g2.com/products/userfeel/reviews#reviews)

Pricing

**UserTesting**
Free Trial

**Contact Us** Per Year · Team-based Unlimited 

**Userfeel**
 **Free** 1 Seats With One-Time Purchase · Free

**Pricing Insights**
from reviews

Time to Implement

**UserTesting**
2 months

Based on 44 responses

**Userfeel**
2 months

Based on 13 responses

Return on Investment

**UserTesting**
12 months

Based on 30 responses

**Userfeel**
12 months

Based on 12 responses

Perceived Cost

**UserTesting**
$$$$$

**Userfeel**
$$$$$

Average Discount

**UserTesting**
9%2% more

**Userfeel**
7%

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

 ![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg "Userfeel")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**UserTesting**
[
Ease of Use (86)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749829&qs=pros-and-cons#reviews)[
Helpful (64)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1747493&qs=pros-and-cons#reviews)[
Testing Difficulties (28)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749176&qs=pros-and-cons#reviews)[
Missing Features (26)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1748728&qs=pros-and-cons#reviews)

**Userfeel**
[
Ease of Use (12)
](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1342635&qs=pros-and-cons#reviews)[
Helpful (8)
](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1344231&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1342110&qs=pros-and-cons#reviews)[
Credit Issues (2)
](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2067539&qs=pros-and-cons#reviews)

Integrations

**UserTesting**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/usertesting/integrations)

**Userfeel**
Not enough data

Screenshots

**UserTesting**
 ![UserTesting screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1235524/audience-management-hero-Image.png)

**Userfeel**
 ![Userfeel screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1697459/Screenshot-2026-03-11-at-12.34.01-PM.png)

Ratings

Meets Requirements

**UserTesting**

8.5

8.5607

**Userfeel**

9.1

9.178

Ease of Use

**UserTesting**

8.4

8.4638

**Userfeel**

9.3

9.381

Ease of Setup

**UserTesting**

8.6

8.6304

**Userfeel**

9.5

9.560

Ease of Admin

**UserTesting**

8.7

8.7235

**Userfeel**

9.1

9.139

Quality of Support

**UserTesting**

9.0

9.0530

**Userfeel**

9.3

9.371

Has the product been a good partner in doing business?

**UserTesting**

8.7

8.7231

**Userfeel**

9.1

9.137

Product Direction (% positive)

**UserTesting**

8.1

8.1597

**Userfeel**

8.6

8.675

Features

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.5

470

8.9

59

User Response Methods

Survey

7.5

319

|

Verified

8.8(won by 1.3)

44

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Snippets

8.6

377

|

Verified

8.9(won by 0.3)

47

Video Interview

8.7

298

|

Verified

9.0(won by 0.3)

41

Photo Submission

7.1

184

|

Verified

8.7(won by 1.6)

33

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Text/Notes

8.2

352

|

Verified

8.8(won by 0.6)

43

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

7.4

126

9.1(won by 1.7)

38

 (There is a greater than 0.5 difference between this product's rating and its competitors)

In-Store

5.5

81

8.7(won by 3.2)

30

 (There is a greater than 0.5 difference between this product's rating and its competitors)

On-Site

6.9

107

9.0(won by 2.1)

36

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Recruitment Pool

8.1

380

|

Verified

8.9(won by 0.8)

44

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Single Sign On

Not enough data

Not enough data

Insights

Analytics

7.7

348

|

Verified

8.6(won by 0.9)

45

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Collaboration

7.6

312

|

Verified

8.9(won by 1.3)

38

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sorting

7.4

313

|

Verified

8.8(won by 1.4)

36

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

6.6

85

8.8(won by 2.2)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.9

260

7.6

29

Feedback Source

Invitation

8.0(won by 0.5)

115

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

21

Survey Link

8.4(won by 0.7)

133

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

20

App

8.4(won by 0.7)

132

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

20

Widget

7.7(tied score)

84

7.7(tied score)

18

Recruitment Pool

8.3(tied score)

156

8.3(tied score)

21

Feedback Management

Media Library

7.7

145

7.8(won by 0.1)

19

Sorting

7.7(won by 0.4)

160

7.3

17

Sharing

8.2(won by 0.5)

178

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

21

Privacy

8.2(won by 1.1)

163

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

21

Insights

Computer Transcription

7.3

163

7.4(won by 0.1)

18

Analytics

7.7(won by 0.1)

174

7.6

19

Human Transcription

Feature Not Available

6.8(won by default)

17

Agentic AI - Demo Automation

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

AI Demo Agent or Avatar 

Not enough data

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

8.2

155

8.9

9

Generative AI

AI Text Generation

5.7(won by default)

5

Not enough data

AI Text Summarization

6.4(won by default)

6

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

9.0(won by 0.4)

35

|

Verified

8.6

6

Survey Deployment

8.3(tied score)

83

|

Verified

8.3(tied score)

6

Feedback Collection

8.6

107

|

Verified

8.9(won by 0.3)

6

Device Responsiveness

8.5

100

|

Verified

9.2(won by 0.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

8.0

102

|

Verified

9.2(won by 1.2)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Analysis

8.3

82

|

Verified

8.6(won by 0.3)

6

Trigger Alerts

Feature Not Available

8.6(won by default)

6

Real-Time Action

Feature Not Available

8.9(won by default)

6

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

8.8

89

|

Verified

9.2(won by 0.4)

6

System Monitoring

9.2(won by 0.2)

15

|

Verified

9.0

5

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

6.4

24

Not enough data

Analytics

Net Promoter Score (NPS)

6.8(won by default)

19

Not enough data

Customer Satisfaction (CSAT) Score

6.5(won by default)

18

Not enough data

Customer Effort Score (CES)

6.6(won by default)

17

Not enough data

Gamification

Feature Not Available

Not enough data

Customization

Stakeholder Management

6.9(won by default)

17

Not enough data

Multilanguage Support

6.0(won by default)

16

Not enough data

Multiple Branding Support

6.0(won by default)

17

Not enough data

Vertical-specific Solutions

5.6(won by default)

16

Not enough data

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.1(won by default)

18

Not enough data

AI Text Generation

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Mobile App Testing[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

9.2

19

Functionality

Test Feedback

Not enough data

9.5(won by default)

11

Test Variety

Not enough data

9.3(won by default)

10

Emulation

Not enough data

9.3(won by default)

9

Management

Test History

Not enough data

9.0(won by default)

10

Automation

Not enough data

9.6(won by default)

8

Organization

Not enough data

8.3(won by default)

9

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

6.4

29

Not enough data

Survey Management

Survey Builder

6.1(won by default)

22

Not enough data

Customizable Questions

7.9(won by default)

24

Not enough data

Templates

6.5(won by default)

22

Not enough data

Survey Distribution

6.5(won by default)

24

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

6.0(won by default)

25

Not enough data

Branding

5.8(won by default)

24

Not enough data

Multimedia Support

6.5(won by default)

24

Not enough data

Multilingual Surveys

4.9(won by default)

23

Not enough data

Survey Insights

Reporting & Analytics

6.3(won by default)

24

Not enough data

Data Exporting

7.1(won by default)

24

Not enough data

Permissions

6.8(won by default)

24

Not enough data

BI Tools Integration

Feature Not Available

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Software Testing[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Software Testing

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Feature Not Available

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

AI Smart Probes

Feature Not Available

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

Not enough data

Qualitative Research Support

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Dashboards & Embedded Integrations

Feature Not Available

Not enough data

Embeddable Reports

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)

UserTesting

Small-Business(50 or fewer emp.)

19.9%

Mid-Market(51-1000 emp.)

38.1%

Enterprise(\> 1000 emp.)

42.0%

[![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg "Userfeel")](https://www.g2.com/products/userfeel/reviews)

Userfeel

Small-Business(50 or fewer emp.)

62.8%

Mid-Market(51-1000 emp.)

31.9%

Enterprise(\> 1000 emp.)

5.3%

Small-Business

(50 or fewer emp.)

19.9%

62.8%

Mid-Market

(51-1000 emp.)

38.1%

31.9%

Enterprise

(\> 1000 emp.)

42.0%

5.3%

Reviewers' Industry

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)
UserTesting

Financial Services

10.2%

Computer Software

9.8%

Information Technology and Services

8.7%

Retail

6.4%

Health, Wellness and Fitness

3.8%

Other

60.9%

[![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg "Userfeel")](https://www.g2.com/products/userfeel/reviews)
Userfeel

Computer Software

13.8%

Retail

10.6%

Marketing and Advertising

10.6%

Information Technology and Services

8.5%

Financial Services

6.4%

Other

50.0%

FAQs

## UserTesting vs Userfeel FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between UserTesting vs Userfeel?

UserTesting and Userfeel differ most clearly in their market focus, with UserTesting serving primarily enterprise clients and Userfeel favored by small businesses, and Userfeel holding a higher G2 rating and reviewer satisfaction on setup and support.

| [UserTesting](https://www.g2.com/products/usertesting/reviews) | [Userfeel](https://www.g2.com/products/userfeel/reviews) |
| --- | --- |
| 4.4/5 (792 reviews) | 4.5/5 (105 reviews) |
| Enterprise | Small-Business |
| 8.6 | 9.5 |
| 9.0 | 9.3 |
| Ease of Use (86 all-time mentions) | Ease of Use (11 all-time mentions) |

### How do the pricing models of UserTesting and Userfeel compare?

Userfeel is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **UserTesting:** Reviewers frequently cite UserTesting as expensive, especially for startups and small teams, with 19 all-time mentions of cost as a trade-off.
- **Userfeel:** Reviewers highlight Userfeel's affordability and pay-as-you-go model as a key advantage for small businesses and those with limited budgets.
- **Switching Reason:** Several reviewers mention switching to Userfeel due to UserTesting's higher costs and the need for a more flexible, budget-friendly solution.

### What are the best alternatives to UserTesting and Userfeel?

The top 3 alternatives to UserTesting and Userfeel are Dscout, Lyssna, and Userlytics.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792 reviews) | Enterprise | Expensive for small teams | Ease of Use (86 all-time mentions) |
| [Userfeel](https://www.g2.com/products/userfeel/reviews) | 4.5/5 (105 reviews) | Small-Business | Affordable, pay-as-you-go | Ease of Use (11 all-time mentions) |
| [Dscout](https://www.g2.com/products/dscout/reviews) | 4.5/5 (190 reviews) | Enterprise | — | Video-based qualitative research |
| [Lyssna](https://www.g2.com/products/lyssna/reviews) | 4.5/5 (183 reviews) | Mid-Market | — | Quick setup and intuitive interface |
| [Userlytics](https://www.g2.com/products/userlytics/reviews) | 4.4/5 (189 reviews) | Mid-Market | — | Flexible testing options |

### Which User Research features should I prioritize when comparing UserTesting and Userfeel?

Buyers should prioritize Ease of Setup, Quality of Support, Adaptive Learning, Human Transcription, and Price/Cost satisfaction when comparing UserTesting and Userfeel.

- **Ease of Setup:** UserTesting 8.6, Userfeel 9.5
- **Quality of Support:** UserTesting 9.0, Userfeel 9.3
- **Adaptive Learning:** Available in Userfeel, not in UserTesting
- **Human Transcription:** Available in Userfeel, not in UserTesting
- **Price/Cost Satisfaction:** Userfeel is consistently praised for affordability, while UserTesting is frequently cited as expensive (19 all-time mentions)

### What are the pros and cons of UserTesting vs Userfeel?

UserTesting's headline strength is its robust enterprise feature set and large participant pool, while Userfeel's is its affordability and ease of use for small businesses.

- **UserTesting strengths:** Ease of Use (86 all-time mentions), helpful features (64), time-saving (45), large participant pool, intuitive dashboard, and robust feedback management.
- **UserTesting trade-offs:** Expensive for small teams (19 all-time mentions), missing features (26), survey issues (22), and some navigation complexity.
- **Userfeel strengths:** Ease of Use (11 all-time mentions), setup ease (8), affordable pay-as-you-go pricing, quick participant recruitment, and adaptive learning and human transcription features.
- **Userfeel trade-offs:** Limited screening logic, fewer advanced targeting options, and some reviewers desire more integrations and reporting options.

### Is UserTesting or Userfeel better for small businesses?

Userfeel is better suited for small businesses, with a small-business market focus and strong reviewer sentiment on affordability and ease of use.

- **UserTesting:** Largest segment is Enterprise; reviewers note high costs as a barrier for small teams and startups.
- **Userfeel:** Largest segment is Small-Business; reviewers consistently highlight its affordability, pay-as-you-go model, and ease of setup as ideal for small business needs.

### Which User Research platform has better integrations?

UserTesting and Userfeel are at parity for integrations, with both products receiving limited but positive mentions for integration capabilities.

- **UserTesting:** Figma integration is cited in recent reviews, with 6 all-time mentions.
- **Userfeel:** Reviewers mention easy integrations in recent reviews, but no specific third-party tools are named with sufficient frequency for a publishable count.

### How do UserTesting and Userfeel compare on customer support?

Userfeel holds a slight but not material lead in Quality of Support, with both products rated highly by reviewers (UserTesting 9.0, Userfeel 9.3).

- **UserTesting:** Reviewers frequently praise responsive and helpful customer support, with 36 all-time mentions, and note fast support experiences.
- **Userfeel:** Reviewers consistently describe excellent, friendly, and proactive support, with 4 all-time mentions and repeated positive sentiment in recent reviews.

### Which is easier to implement, UserTesting or Userfeel?

Userfeel is rated higher for Ease of Setup, with a 0.9-point lead over UserTesting (Userfeel 9.5, UserTesting 8.6).

- **UserTesting:** Reviewers describe setup as straightforward and intuitive, but some note complexity for non-researchers and a learning curve for advanced features.
- **Userfeel:** Reviewers consistently highlight easy, fast setup and the ability to launch tests without support or sales calls, making it especially accessible for small teams.

### Which product has better App?

Userfeel is favored for App, with higher Ease of Use and Setup scores and more positive reviewer sentiment on app usability.

- **UserTesting:** Ease of Use score 8.4, Ease of Setup 8.6, App cited as a strength in recent reviews, but some reviewers note interface complexity and navigation issues.
- **Userfeel:** Ease of Use score 9.3, Ease of Setup 9.5, reviewers consistently praise the app's simplicity, fast onboarding, and intuitive experience.

Alternatives

**UserTesting Alternatives**

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)

 ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")

[
Lyssna
](/products/lyssna/reviews)

 ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")

[
Respondent
](/products/respondent/reviews)

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

[
Userlytics
](/products/userlytics/reviews)

**Userfeel Alternatives**

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

[
Userlytics
](/products/userlytics/reviews)

 ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")

[
Respondent
](/products/respondent/reviews)

 ![User Interviews](https://images.g2crowd.com/uploads/product/hd_favicon/e084340a5b6caa5466ac4743423f39ce/user-interviews.svg "User Interviews")

[
User Interviews
](/products/user-interviews/reviews)

 ![BrowserStack](https://images.g2crowd.com/uploads/product/hd_favicon/3ca9b46ef0b185152cca0a47ab28a78f/browserstack-browserstack.svg "BrowserStack")

[
BrowserStack
](/products/browserstack/reviews)