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Compare Maze and Userfeel 
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At a Glance
Market Segments
Mid-Market (47.3% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
Free
Starting at $30.00 1 unmoderated user test With One-Time Purchase
Maze
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansUserfeel
Star Rating
(105)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $30.00 1 unmoderated user test With One-Time Purchase
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userfeel excels in "Test Feedback" with a score of 9.4, indicating that it provides comprehensive and actionable insights from user testing, while Maze, with a score of 9.4 as well, is noted for its "Feedback Collection" capabilities, which reviewers mention as being particularly effective for gathering diverse user opinions.
- Reviewers mention that Userfeel's "Ease of Setup" is rated at 9.4, making it user-friendly for new users, whereas Maze's "Ease of Setup" is slightly higher at 9.5, suggesting that both platforms are easy to implement, but Maze may have a slight edge in initial user onboarding.
- G2 users highlight that Userfeel's "Video Interview" feature scores 8.3, which is appreciated for its ability to capture user reactions, while Maze's score of 6.7 indicates that users find its video interview capabilities less satisfactory, suggesting a potential area for improvement in Maze.
- Users on G2 report that Userfeel's "Data Security" and "System Management" features are robust, with scores of 9.2 and 9.0 respectively, while Maze's "Security" score is slightly higher at 9.3, indicating that both platforms prioritize user data protection, but Maze may offer a more comprehensive security framework.
- Reviewers mention that Userfeel's "Participant Selection" feature scores 8.3, which is beneficial for targeted user testing, while Maze's score of 7.6 suggests that its participant selection process may not be as effective, indicating a potential limitation for users needing specific demographic insights.
- Users say that Userfeel's "Automation" feature is rated at 9.3, which streamlines the testing process, while Maze's automation capabilities are not highlighted as strongly, suggesting that Userfeel may provide a more efficient workflow for users looking to automate their testing processes.
Pricing
Entry-Level Pricing
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Userfeel
Unmoderated user test
Starting at $30.00
1 unmoderated user test With One-Time Purchase
This common type of user test is where you create a list of tasks and questions and then get many user testers to record themselves answering them, without the guidance of a moderator. The video recording includes the user testers using your website or app, and audio of them answering your questions and completing your tasks. These user test sessions are usually 20 minutes long and ideal for gaining quick feedback from your target audience on small websites or apps, a limited set of pages or screens, or prototypes.
Pricing depends on the duration of the test and whether you bring your own or use our panel. It's $30 for 20-minute tests if you bring your own, and $60 if you use our panel. We also offer 40 and 60-minute sessions.
- unmoderated user test
Free Trial
Maze
Free Trial is available
Userfeel
No trial information availableRatings
Meets Requirements
8.1
79
9.1
78
Ease of Use
8.9
79
9.3
81
Ease of Setup
9.4
34
9.5
60
Ease of Admin
9.1
28
9.1
39
Quality of Support
8.7
64
9.3
71
Has the product been a good partner in doing business?
9.2
22
9.1
37
Product Direction (% positive)
8.4
66
8.6
75
Features by Category
User Response Methods
8.4
58
8.8
44
7.5
22
8.9
47
6.2
13
9.0
41
Feature Not Available
8.7
33
8.4
53
8.8
43
Participant Selection
7.6
37
9.1
38
Feature Not Available
8.7
30
7.6
12
9.0
36
7.1
32
8.9
44
Insights
8.2
57
8.6
45
8.2
47
8.9
38
7.8
44
8.8
36
Generative AI
6.8
11
8.8
12
Feedback Source
Not enough data
7.5
21
Not enough data
7.7
20
Not enough data
7.7
20
Not enough data
7.7
18
Not enough data
8.3
21
Feedback Management
Not enough data
7.8
19
Not enough data
7.3
17
Not enough data
7.7
21
Not enough data
7.1
21
Insights
Not enough data
6.8
17
Not enough data
7.4
18
Not enough data
7.6
19
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
11
Not enough data
9.3
10
Not enough data
9.3
9
Management
Not enough data
9.0
10
Not enough data
9.6
8
Not enough data
8.3
9
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
10
8.6
6
8.5
8
8.3
6
9.3
10
8.9
6
8.0
10
9.2
6
Process Management
9.1
9
9.2
6
Feature Not Available
8.6
6
9.4
9
8.6
6
Feature Not Available
8.9
6
System Management
9.2
10
9.2
6
Feature Not Available
9.0
5
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Maze and Userfeel are categorized as User Research and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userfeel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
Computer Software
13.8%
Retail
10.6%
Marketing and Advertising
10.6%
Information Technology and Services
8.5%
Financial Services
6.4%
Other
50.0%
Discussions
What is Maze software?
1 Comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
Userfeel has no discussions with answers
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