--- title: UserEvidence Reviews meta_title: 'UserEvidence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 63 reviews by the users' company size, role or industry to find out how UserEvidence works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 63 scale: '5' date_modified: '2026-08-04' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # UserEvidence Reviews **Vendor:** UserEvidence **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.8/5.0 **Total Reviews:** 63 ## About UserEvidence UserEvidence is a customer voice platform that automates social proof for GTM teams, generating verified case studies, testimonials, and stats in minutes. Using surveys and third-party reviews, UserEvidence continually captures feedback throughout the customer journey and creates a customer story library that proves the value of your product. Game-changing B2B companies like Pendo, Workato, Gong, Jasper.ai, and Ramp rely on UserEvidence to create authentic customer stories at scale. ## UserEvidence Reviews ### 1. Incredibly easy survey tool with best in class customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Karlie B. | Senior Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about UserEvidence?** What's not to love about User Evidence? The team is incredibly supportive and offers best practices and helpful intel to make the survey the best it can be. The tool is very unique in that it generates assets automatically for you vs. having to then create again outside of User Evidence. There's a great way to promote additional surveys at the end of the User Evidence survey as well which we love. All and all, great tool 10/10 would recommend. **What do you dislike about UserEvidence?** Cannot require questions to be answered by the recipients, but I believe it might be a feature added in the future. Also, there are quite a few places you can customize messaging it was a manual process which was fine because the team was incredibly easy to work with to get it done! **What problems is UserEvidence solving and how is that benefiting you?** We are in the beginning stages of developing some customer programs/resources and wanted to get some good intel from our customers first. We have realized quite a few benefits to hearing from the voice of the customer and the aggregated resources/assets. ### 2. One of the best kept secrets in customer marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Pete R. | Co-Founder, Co-Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about UserEvidence?** It's clear that the buyer journey has changed and that most buyers these days want to research products, but don't want to read a novel. User Evidence also for us to collect useful reviews and data points from our customers in a way that is operationalized. We were able to get up and running really quickly, and started collecting reviews from our customers in no time. We ended up closing some business as a result of our case studies. I know that for a fact. **What do you dislike about UserEvidence?** There's not a whole lot to dislike. There's some features that we requested and the team was responsive and quick to implement them. We are excited to see where the product evolves. **What problems is UserEvidence solving and how is that benefiting you?** Without User Evidence we would have to hire someone or contract someone out that specializes is case studies and collecting customer feedback. *With User Evidence we've been able to scale our customer case studies and data points, that are well designed and ready to go! ### 3. Amazing, easy-to-use tool for getting customer feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about UserEvidence?** I love how intuitive it is to use UserEvidence. You can design surveys quickly and the assets you get out of your survey responses save so much time and energy. For a small team, it is a must-have tool. The team is great to work with and they are quick at providing support. **What do you dislike about UserEvidence?** There is nothing I dislike at this time. **Recommendations to others considering UserEvidence:** It's a great tool that every Marketing and Customer Success team should have. **What problems is UserEvidence solving and how is that benefiting you?** Being able to create actionable, sales and marketing content from our customer surveys to use in sales enablement materials, on our website and in other marketing materials. ### 4. Great way to systematically build a library of customer evidence and reviews **Rating:** 5.0/5.0 stars **Reviewed by:** James W. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about UserEvidence?** UserEvidence takes what used to be a hodgepodge of various platforms and integrations and makes it easy to do from one place. It allows us to thread a bunch of different initiatives like quotes, reviews, NPS etc... in one place automatically. **What do you dislike about UserEvidence?** They're still growing and over time they will build more integrations but nothing that hampers us today. **What problems is UserEvidence solving and how is that benefiting you?** They help us curate and build a comprehensive list of customer quotes and reviews and the platform makes it dead simple to filter by key segment criteria such as industry, segment, title etc... ### 5. Changed the game for us telling the customer story! **Rating:** 5.0/5.0 stars **Reviewed by:** McKenzie T. | Product Marketing Manager **Reviewed Date:** May 26, 2022 **What do you like best about UserEvidence?** The ease of using the tool and the guidance that the UserEvidence team provides to help create the surveys and answer any clarifying questions. **What do you dislike about UserEvidence?** Everything has been great so far! Whenever we provide feedback for a necessary feature, the team assures us that it is on the roadmap and provides insight into what that timeline looks like. **What problems is UserEvidence solving and how is that benefiting you?** I needed a way to gather feedback at scale to understand the benefits and pain points our vendors are experiencing. I was able to communicate that information to our internal teams to prioritize what is working well and where we can improve. Creating assets has also been incredibly useful for external marketing purposes. We can now share our vendor experiences with quotes and stats easily and efficiently. The easier the better! ### 6. A True Marketing Content Printing Press **Rating:** 5.0/5.0 stars **Reviewed by:** David I. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about UserEvidence?** UserEvidence significantly speeds up the time it takes to create marketing collateral that you can use on your website, for sales conversations or email campaigns. It also very rapidly identifies your customers who love you and who are willing to go on record for you. **What do you dislike about UserEvidence?** It works great, although I do want one or two extra formats that I can change my responses into. I think these are on the roadmap though. **What problems is UserEvidence solving and how is that benefiting you?** The biggest challenges it is solving is identifying the clients who will go on the record for you, and then speeding up the time to create customer evidence content. ### 7. No brainer, even for a jaded marketer **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren A. | Vice President Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about UserEvidence?** UserEvidence helps us 10x the output of a one person team by helping to collect, digest, organize and surface customer feedback and stats. **What do you dislike about UserEvidence?** So far, the quality of product and service from the team has exceeded expectations. **What problems is UserEvidence solving and how is that benefiting you?** UE takes what was the very disparate, disjointed, single-threaded process of collecting customer feedback and ROI and turns it into an instant evidence library. Essentially allowing one customer marketer to do at least 3x the output they would have done before. ### 8. Quick and easy to distribute stats **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Sr Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about UserEvidence?** Love how quick and easy our sales or marketing teams can grab a stat or a metric to leverage in anything from a cold prospect email, a piece of marketing content, or even in a pitch deck to really show the power of our software, and what our customers really think about it. Thanks UserEvidence! **What do you dislike about UserEvidence?** Nothing comes to mind, it seems to work as I need it so far. **What problems is UserEvidence solving and how is that benefiting you?** Making life easier for our sales and marketing teams. ### 9. UserEvidence is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about UserEvidence?** The best part of the UserEvidence is how easy it is to use and get the critical customer feedback and customer stories that help drive our business forward. **What do you dislike about UserEvidence?** The application is great and I look forward to the enhancements on the "customer case study" module. **What problems is UserEvidence solving and how is that benefiting you?** Our team leverages UserEvidence to drive better customer engagement and develop deep customer stories. Our team has increased the amount of social content we've been able to develop by 10x. ### 10. Straight forward to execute projects, yielding a lot of powerful marketing/sales content **Rating:** 5.0/5.0 stars **Reviewed by:** Chris D. | Head of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2022 **What do you like best about UserEvidence?** I like that our customers that are sensitive about talking about us publicly are able to give their feedback in a safe 3rd party validated manner. **What do you dislike about UserEvidence?** Nothing really. The platform is relatively new to market, but it is straight forward and works as intended. **What problems is UserEvidence solving and how is that benefiting you?** They are jump starting our customer marketing program. Now we can use way more customer evidence in the sales and marketing process. ### 11. Generate great customer feedback that actually drives new leads and closes customers **Rating:** 5.0/5.0 stars **Reviewed by:** Larson S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about UserEvidence?** Their ability to create marketing collateral from customer quotes. Really easy to share content. **What do you dislike about UserEvidence?** I wish they had conditions of logic in their survey questions. I believe this is coming **What problems is UserEvidence solving and how is that benefiting you?** Gathering customer feedback consistently. Easily creating sharable marketing collateral with that feedback. The benefits are increased visibility. More social proof for social posts. Increase in inbound leads and ultimately, closed customers. ### 12. Great for collecting anonymized customer proof points **Rating:** 5.0/5.0 stars **Reviewed by:** Bart M. | Senior Corporate Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about UserEvidence?** Easily create great looking social tiles from surveys of real customers. **What do you dislike about UserEvidence?** No complaints or dislikes. It's a valuable tool to gather social proof. **What problems is UserEvidence solving and how is that benefiting you?** We need social proof. And we are collecting it from a large subset of customers, so the data is not just annecdocal. ### 13. Fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about UserEvidence?** Ease of use, account support, results and deliverables generated from the customer input. **What do you dislike about UserEvidence?** Not much to dislike. I'm looking forward to tagging that's coming out soon. **Recommendations to others considering UserEvidence:** Know what your objective is going in. **What problems is UserEvidence solving and how is that benefiting you?** Getting collateral like testimonials, case studies, and reports. Helping sales, account management, and cs teams win or keep business. Getting customer feedback. - [View UserEvidence pricing details and edition comparison](https://www.g2.com/products/userevidence-userevidence/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+11%3A54%3A41+-0500&secure%5Bsession_id%5D=b12a8cea-b4e7-424d-9849-dcdcd9147bc5&secure%5Btoken%5D=e784780f72ffacaa3640f1debfd206e9d84b50f38ae93f74da737e631f12a873&format=llm_user) ## UserEvidence Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) ## UserEvidence Features **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management **Planning** - Scheduling Integration **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Content Distribution** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Publishing** - Execute Content Publication **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Social Media** - Social Media Integration **Mobile** - Mobile Optimization **Planning** - Collaborative Editorial Calendars / Scheduling Content **Generative AI** - AI Text Generation - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Video **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Agentic AI - Content Creation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top UserEvidence Alternatives - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.4/5.0 (3,919 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,069 reviews)