UserBob Reviews & Product Details


What is UserBob?

Helps companies improve their website or app by recruiting people to record a video of their experience using the website or app.

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UserBob Profile Details

UserBob Profile Details

Vendor
UserBob LLC
Company Website
HQ Location
Mustang, OK
Employees on LinkedIn®
1
Twitter
@userbob
Twitter Followers
17
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Companies Using UserBob

Vision Internet
Super Teacher Worksheets
StudyStack
Romy LMS
Nodical Bed
Clever Surveys
Nimblenotes

UserBob Reviews

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UserBob Reviews

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Co-Founder
Venture Capital & Private Equity
Small-Business
(2-10 employees)
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"No-Nonsense Usability Testing"

What do you like best?

UserBob is quick, cheap, effective. When you need to quickly see how a user responds to a design, UserBob is just about the shortest path to getting a recorded opinion.

What do you dislike?

Because UserBob is basically a simple front end built on Amazon Mechanical Turk, you're often pulling from a pool of rather unsophisticated users. While you can input requirements users are supposed to look at and fit before accepting a job, it's on the honor system, and these criteria are often ignored. It's often impossible to segment who does the testing.

Recommendations to others considering the product:

UserBob creates tasks for folks on Amazon Mechanical Turk, so, your testing with UserBob is limited to the folks that platform attracts. If you require finer segmentation, consider using something more traditional (like UserTesting.com). That said, UserBob is a great tool to use for tests requiring a general audience, or, a first impression.

What problems are you solving with the product? What benefits have you realized?

. Granting our designers access to a UserBob account pre-loaded with credit has dramatically lowered the friction to getting user opinions. New designs will routinely be tested, and we'll share the resulting videos on Slack so the entire company can learn what design patterns are working (or not).

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UI
Small-Business
(2-10 employees)
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Verified Current User
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"Affordable alternative to UserTesting"

What do you like best?

Very affordable price. Userbob is the best option for an early startup or a small business which doesn't have enough budget to get user feedback about websites, mobile web, and apps.

What do you dislike?

Setting criteria for test participants is limited. You can select only age (30 or younger, over 30), gender, marital status (married vs not married) and add simple extra requirement.

Recommendations to others considering the product:

You can get a 1-minute user feedback with a price of a cup of coffee. Even if you are not very satisfied with the test result quality, it doesn't hurt much. It's worth to try.

What problems are you solving with the product? What benefits have you realized?

I wanted to understand how a new user understand when visiting our website. The test size was relatively small and I had a limited budget. UserTesting was not an option for me. I found Userbob, and ran the first impression test. It took only 1.5 days to get 9 users feedback (1-3 min video from each). Quality of user feedback was also ok.

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UserBob User Ratings

9.2
Ease of Use
Average: 8.1*
10.0
Ease of Setup
Average: 8.2*
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